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Business / Re: EFCC, Court Order Heritage Bank To Freeze Geonel Integrated Services' Accounts by David0(m): 11:54pm On Mar 01, 2017
Damage control.

Where is the proof of the court order? angry
Business / Re: Heritage Bank Should Be Shut Down – Company Tells Court, CBN by David0(m): 11:48pm On Mar 01, 2017
ibrahimmoyi:
This is a desperate attempt by Geonel Integrated Services to tarnish the image of heritage bank. THE EFCC have ordered the bank to freeze the accounts as such the company can't have access to funds until they settle what ever issue they have with EFCC. So ladies and gentlemen as far I am concern this is nonsense.

But d order has expired, yet dey can't access their fund.
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 11:04pm On Feb 25, 2017
Anybody called yet?
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 1:37pm On Feb 13, 2017
kris10:
Has anyone been contacted for the post of service support officer (interview or test)? Please indicate.

I doubt dey hv contacted for service support.
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 8:24am On Feb 02, 2017
I'm in ur shoes too o.
Religion / Re: Are Curses Effective? by David0(m): 1:55pm On Jan 22, 2017
That depends on both parties involved.

If someone curses u, if u don't believe in d effect of dat curse, it will not affect u.#PowerOfTheHumanSpirit

The person who curses must hv a link btw himself n d target person. It kud b information, it kud b blood, but there must b something dat connects both parties for d curse to b effective.

But most of all, if u reject dat curse wt authority, it will never work.

One thing I've come to understand about life is dat, d negativity of life feeds on d human fear.

4 Likes

Career / Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by David0(m): 1:11pm On Jan 22, 2017
PaperLace:

Asking the teller to pay isn't entirely right.
I'm sure most HOPs know this, though when it is an open-and-shut case, they find it easier resolving it that way.

Escalating it to internal control would portray poor supervision of the HOP and poor performance of the teller too_ which could lead to termination of the teller's appointment/low appraisal scores. Both parties are trying to avoid that, especially the teller(s). So, they willingly pay.

By the way, there are several specialised units in a bank_ maybe you hate operations and marketing.

Funny enough it is against the bank's policy dat tellers shud pay for shortages. The standard procedure is dat d teller will book it on the system in order to balance off.

But d disadvantage is dat d more u do dat d more u expose ursef to d management dat u r prone to error, n like u said, may most likely hv ur job terminated.

Another thing is d HOP wud not want to place him/herself in a situation whereby s/he cannot solve problems in such cases. And so dey either ask d teller to pay or dey contribute depends on d level of team spirit in d branch.

Its actually a win-win for both parties, but hv it at d back of ur mind dat its against d bank's policy, n if d management get to know, d HOP may lose his/her job or b sanctioned or queried n given warning letter. It all depends on d situation.
Career / Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by David0(m): 7:00pm On Jan 21, 2017
Carinaflo:


You must be a zenith bank staff (marketing unit). Truth be told, cash and teller unit is the WORST unit to work in a bank

Go thru my profile posts, u ll have an idea d bank I work wt.
Career / Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by David0(m): 6:58pm On Jan 21, 2017
GreenMavro:
Boss na banking u dy now? u bn dy one investment company that year o...while searching for oil and gas job with ur engineering certificate

Not me o.
Career / Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by David0(m): 2:31pm On Jan 21, 2017
Tazmode:
Some customers no send. They believe the bank tellers are robots in human skin who don't deserve any form of respect or regard. Bank jobs no easy at all, you may not have time and luxury to rest and enjoy your money

Some customers do it intentionally to force u to overpay them. Especially wen they observe u r tensed. They start whining u, so u lose concentration. They ll only notify d teller if dey were underpaid, but ll walk out swiftly as soon as dey notice d excess.

That's y as a teller, u don't show ur frustration or pressure. U smile at all times n try to relax. No matter d screaming from customers, just keep apologizing for d delay while u utilize ur TAT which is usually 5mins. Observe due diligence at all time, cos dats d first thing d bank will look at if anything goes wrong. So play ur part n God will handle d rest.

13 Likes 4 Shares

Career / Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by David0(m): 11:33am On Jan 21, 2017
DaPuncline:

Kudos bro.
I now dislike banking work.

Lol.....its just dat fear from ur first experience. Banking is not all about cash, there r other dept or units u ll do beta. Even dat customer service u wanted, has its own challenges. Its normal, its just unfortunate u didn't stay long, u wud hv settled in, learn on d job, n wt tym, things ll normalize. U ll hardly hv shortages or overages as u wud hv bn used to d pressure. Ur orientation begins to change n confidence level increased.

So ur mindset ryt now, is normal.

cc: Lalasticlala

10 Likes 2 Shares

Career / Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by David0(m): 11:25am On Jan 21, 2017
dingbang:
Next time I guess you will never apply for a bank job

Dats not d case, d experience is worth it for him. Its all about handling pressure. I bet DaPuncline is a plus now in terms of personal development.

8 Likes 1 Share

Career / Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by David0(m): 11:21am On Jan 21, 2017
DaPuncline:

Its like you've experienced it before. It wasn't easy bro!

Yeah of cos.

I started my banking career as a teller.

6 Likes

Career / Re: Why You Have To Be Nice To Bank Tellers - A Nairalander's Experience. by David0(m): 11:14am On Jan 21, 2017
Your experience is normal due to the fact u were not properly trained for the job. A cash teller must b very calm n focused no matter wat. But no matter how smart, focused, calm, or whatever, u still face the issue of overage and shortage at some point.

U r even lucky u hv good colleagues around u, some r not dat fortunate. U c where customers r putting u under pressure, ur head teller or hop who's supposed to ease dat pressure, will add more either by undermining ur effort in front of customers, or telling u to attend to their personal person who is actually last on d queue... Lol.

Just thank God for the experience, its worth it.

34 Likes 1 Share

Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 10:10am On Jan 20, 2017
None yet o....
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 12:55am On Jan 17, 2017
nmreports:


Here goes NIBSS recruitment stages in case you want to know each step of the recruitment:
http://www.hrtechnique.com/2017/01/nibss-recruitment-stages-interview.html

Thanks.

U hv any idea about their pay.

1 Like

Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 8:47am On Jan 16, 2017
Another position has been added..

Project Management Officer
Role
Project Management Officer
Location
Lagos, Nigeria
Closes
2017-01-18
Job Description

Department: Product Management
Division: Business Development
Reports to: Head, Product Management

DUTIES AND KEY RESPONSIBILITIES

Administrative support for project managers
Collating and reporting project status to senior management providing standards, methodologies and a set of PM tools Managing project documentation
Promoting project management within the organization
Providing estimating, scheduling expertise to PMs
Coordinating plans between projects and monitoring resource use
Monitoring and reviewing project performance implementation and operating a project information system and/or scorecard
Quality monitoring and enforcement of standards


COMPETENCY REQUIREMENTS
The desired candidate must exhibit competencies in the following:

Customer Focus
Focus on excellent delivery
Proactiveness
Professional judgement
Courage to challenge
Team spirit
Business goal management
Change management
Information analysis & management
Communication
People management
Project management


REQUIRED EXPERIENCE
A minimum of 3 years of relevant experience related to the job

REQUIRED QUALIFICATION

Bachelor's degree from an accredited University
Project Management Certification
Additional qualification(s) will be an added advantage
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 8:44am On Jan 16, 2017
undecided
lekibraky:
Application not going

It's going, I just opened d application page wt Firefox now. U can try again.
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 7:39pm On Jan 15, 2017
nmreports:
Will update you guys with the stages shortly. Was already working on it.

We r waiting...
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 10:38am On Jan 13, 2017
ionome:
Please i have used mozilla, opera, chrome on laptop but the site is still not responding. Guys in d house, hw did u appy? i have being trying for d past 3days. HELP

Bro u hv to keep trying, am guessing d traffic on d site myt b d cos.
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 3:38pm On Jan 12, 2017
oluplus:
Thanks op for this

Thank God....Good luck all d same.
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 9:39am On Jan 12, 2017
sanyalai:
please what browser did you use cause mine is giving me an error page

My Chrome was giving error. But d Firefox worked fine.
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 11:00pm On Jan 11, 2017
ndrule:
Plz did ny1 reciv any notification mail after applying?

I didn't get either.
Am guessing, since u see d successful message after applying, the feel its not necessary.

2 Likes

Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 9:36pm On Jan 11, 2017
mosisnho:
thnks..applied

We are together o...Good luck!!!
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 5:40pm On Jan 11, 2017
maxwell767:

Have u applied, and how did u apply CUs the link is not going

What browser are u using?
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 4:48pm On Jan 11, 2017
nmreports:
Great. Thanks

Ur welcome
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 3:45pm On Jan 11, 2017
rildwanullahi:
How do we apply
David0:
To Apply:

Visit NIBSS portal http://www.nibss-plc.com.ng/

Click on Careers

Click on Vacancies

Then Click on apply for any of the job openings you wish to apply for.
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 3:43pm On Jan 11, 2017
To Apply:

Visit NIBSS portal http://www.nibss-plc.com.ng/

Click on Careers

Click on Vacancies

Then Click on apply for any of the job openings you wish to apply for.
Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 3:38pm On Jan 11, 2017
Application Development Officer
Role
Application Development Officer
Location
Lagos, Nigeria
Closes
2017-01-18
Job Description

Department: System Integration
Division: Technology & Operations
Reports to: Head, System Integration

DUTIES AND KEY RESPONSIBILITIES

Development of plug in solutions that aids day to day operations of NIBSS
Development of applications within NIBSS for operations automation.
Effective support and management of all NIBSS software application.
Confirms project requirements by reviewing program objective, input data, and output requirements with analyst, supervisor, and client.
Update and expand existing programs
Debug programs by testing for and fixing errors


COMPETENCY REQUIREMENTS
The desired candidate must exhibit competencies in the following;

Pro-activeness
Focus on excellent delivery
Personal Credibility
Strategic Perspective
Information Analysis and Management
Information System Management
Project Management
Systems Development
IS Security
Payment Systems Infrastructure (biometrics, clearing, switching, settlement etc.)


REQUIRED EXPERIENCE

A minimum of 3 years of relevant experience related to the Job


REQUIRED QUALIFICATION/ SKILLS

Bachelor's degree from an accredited University
Additional qualification(s) will be an added advantage


SKILL REQUIREMENTS

Sound knowledge of the Nigeria Central Switching (NCS) Operations
Sound knowledge of Retail Transaction Processing
Working Knowledge of Transaction Switching
Knowledge of Software/Application Development Methodologies and relevant languages such as Java (J2SE, J2EE)
Basic knowledge of the Financial Service Industry
Working knowledge of Dispute Resolution and Settlement Framework of the NIP
Sound knowledge of the products of NIBSS
Sound knowledge of known international standards on software development, documentation and integration
Sound regulatory knowledge
Very good understanding of Secure Coding

1 Like 1 Share

Jobs/Vacancies / Re: Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 3:35pm On Jan 11, 2017
Innovation Management Officer
Role
Innovation Management Officer
Location
Lagos, Nigeria
Closes
2017-01-18
Job Description

Department: Research & Development

Division: Business Development

Reports to: Head, Research & Development



DUTIES AND KEY RESPONSIBILITIES

Analyze market segments in Nigeria for new product and services ideas that may result in a new technology or application riding on existing technology.
Develop lean model for each of the new ideas identified and assess commercial and technical viability
Draw up User Requirement for implementation of new idea
Prepare, maintain and update on a regular basis a directory of newly conceived ideas. Major headings in the directory are Title, Purpose, Benefit and Target Market.
Come up with a report on payment trends in countries like India, Ghana, Kenya, Pakistan, Brazil, UK, USA etc., and provide recommendation on the next steps for NIBSS.
Communicate to business intelligence unit parameters of data to mine and prepare a strategic report based on the outcome of the data mined.
Agree with Project Office the project plan for every new product development project.
Work with Product Management & CRM units in piloting newly developed products & Services.



COMPETENCY REQUIREMENTS

The desired candidate must exhibit competencies in the following:

Strategic perspective
Information analysis and management
Business goal management
Communication
Business Development
Networking



REQUIRED EXPERIENCE

Minimum of 5 years of relevant work experience related to the job



REQUIRED QUALIFICATION

Bachelor's degree from an accredited University;
Professional qualification(s) or its equivalent will be an added advantage.
Jobs/Vacancies / Nigeria Inter-Bank Settlement System (NIBSS) Recruitment 2017 by David0(m): 3:31pm On Jan 11, 2017
Support Officer
Role
Service Support Officer
Location
Lagos, Nigeria
Closes
2017-01-18
Job Description

Department: Support Services
Division: Technology & Operations
Reports to: Head, Support Services

DUTIES AND KEY RESPONSIBILITIES

Identify and handle customer enquiries completely and accurately.
Resolve customer complaints and problems to the satisfaction of the customer
Use customer service skills to optimize the opportunity of each customer contact
Educate customers about NIBSS products and services and direct them towards available resources for self-help
Complete necessary documentation to manage customer complaints, issues and subsequent solutions
Alert management on issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem
Follow up on all escalated issues until a logical conclusion is reached
Schedule, assign or act on any required customer follow up in accordance with department guidelines.
Use technology tools as directed and within established guidelines
Enter customer data and other relevant information into Support Centre database or other data repository, as required.
Suggest process improvements and participate in initiatives for increased effectiveness.
Maintain confidentiality of the organization's customer data.
Participate in individual and team trainings and meetings to ensure up-to-date knowledge.
Respond to inbound service requests and customers inquiries routed to the centre via telephone and email in a knowledgeable and timely fashion.
Provide information and technical support concerning dispute processes, and assist in determining resolution for customers.


COMPETENCY REQUIREMENTS
The desired candidate must exhibit competencies in the following:

Knowledge of Service Desk Operations
Exceptional verbal and written communication skills
Ability to organize and communicate information clearly
Problem-solving and analytical skills
Positive, professional, customer-oriented attitude
Customer contact work or relevant service industry experience
Knowledge of all NIBSS products
Enhanced Customer Knowledge Management
Professionalism in Customer Service Management


REQUIRED EXPERIENCE

0 - 2 years of relevant experience related to the Job


REQUIRED QUALIFICATION

Bachelor's degree from an accredited University;
A master's degree or its equivalent will be an added advantage

5 Likes 2 Shares

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