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 Jobs/Vacancies › British High Commission Vacancy - Personal Assistant And IT Support Officer by echofun(op): 9:23am On Nov 08, 2016 |
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. British High Commission is recruiting to fill the position below: Job Title:Personal Assistant to the Deputy High Commissioner and IT Support Officer (ITSO) Location: Abuja Grade: A2 (L) Type of Position: Permanent Job Category: Foreign and Commonwealth Office (Policy & Political roles) Job Subcategory: Political Main Purpose of Job This is an interesting and varied job working in the Executive Office in the heart of the British High Commission. The main focus is on providing an excellent level of administrative support to the Deputy High Commissioner and the wider Political section of the High Commission, collaboration with the High Commissioner’s PA over the collective output of the HC and DHC, ensuring the smooth running of the diplomatic bag service, and IT support on the Commission’s Official-Sensitive tier. The job also includes management of two members of staff. Roles and Responsibilities / what will the jobholder be expected to achieve PA to Deputy High Commissioner: Managing the Deputy High Commissioner’s diary and daily itinerary Receiving official correspondence and drafting replies Recording meetings and drafting minutes Preparing briefing notes and packs for meetings Planning and organising receptions and dinners hosted by the Deputy High Commissioner Managing DHC’s inbox, sending messages and emails on behalf of the Deputy High Commissioner Receiving, dealing with and prioritising meeting requests from both internal and external stakeholders Wider Executive Office Tasks: Collaborating with the High Commissioner’s EA to manage the combined activity and output of the HC and DHC, including diary coordination, internal communications and liaising with Residence Manager Support EA/HC during busy periods Covering for EA during leave absence Diplomatic bags and customs clearance: Sending and receiving UK and Lagos diplomatic bags Sorting and distributing UK diplomatic bags Arranging all pre clearance paperwork for diplomatic bags Restricted ITSO: Provide technical IT support to staff on the restricted and confidential tier (IT training provided) Political Section/General support: Providing general support to the political team as well as other teams in Chancery Manage Chancery reception area and two receptionists Ensuring smooth running of Chancery transport pool and booking systems with the Receptionists Drafting official Notes Verbales to Government institution Assist with setting up calls, meetings and events when required Resources managed (staff and expenditure): Manage 2 x part-time A1(L) Chancery Receptionists. Oversee the DHC’s entertainment and travel budgets. Essential Qualifications and Experience Desirable: The High Commission is looking for a candidate with previous office experience, with strong IT and technical skills, as well as PA skills. The ability to speak and write in clear, correct, jargon-free English is essential Required Competencies: Making Effective Decisions, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace Remuneration Starting monthly salary: NGN 360,778 Application Deadline 14th November, 2016. Apply here |
| Jobs/Vacancies › Re: ENDS TODAY!!! - Graduate Recruitment At Nahco Aviance by echofun(op): 9:08am On Nov 08, 2016 |
mayoor15:Nice point |
| Jobs/Vacancies › Office Assistant Job In Lagos At Fecundium International Limited by echofun(op): 6:54am On Nov 08, 2016 |
Fecundium International Limited is located in , Surulere, Lagos. Our company is mainly into bathroom fitting,Energy,Manufacturing and offering Ceramic Basins, Distribution Transformers, Power Transformers. Job Title: Female Office Assistant Requirement: Computer Literacy Minimum O’level Certificate Candidate must not be older than 25yrs. Only female candidates will be considered Attributes: She must be residing within Ikorodu. Neat personal appearance/hygeine Good communication skills Able to deal accurately with money Honest. Application Deadline : Friday, Nov 11, 2016 Apply here |
| Jobs/Vacancies › Graduate Job Vacancy At Loyalty Solutions Limited by echofun(op): 9:46pm On Nov 07, 2016 |
Loyalty Solutions Limited was incorporated in June 1996, as an integrated loyalty services provider. Loyalty Solutions Limited (LSL) focuses on helping its clients acquire new customers, improve customer loyalty, retention and extend the life-time value of the customer base through strategic loyalty marketing programs. Job Title: Relationship Officer Essential Attributes: Fluency in English language Must be proficient in the use of Microsoft Office tools Should be Courteous Ability to relate with and maintain both new and existing company clients i.e. individual/corporate, while also sourcing for new ones when required. Persons with no prior experience (entry level) can also apply. Pleasant personality Must have the ability to multitask while being versatile Ability to Pay attention to details, Problem solver Qualification: A University degree or its equivalent Job Role Acquire new merchant sign-ups to meet client needs and specifications Manage, train and setup merchant partner locations Carry out periodic calls and visits to merchant partners and their location to ensure proper service delivery Work closely with Marketing and other departments to meet Client needs Generate monthly and periodic reports of each client being managed Create and retain customer loyalty and preference by establishing rapport with the client Oversee the resolution of customer concerns and facilitating the delivery of smooth services to the client Relationship Management of existing Corporate/individual clients effectively to facilitate client retention Apply here |
| Jobs/Vacancies › Re: Graduate Trainee, Customer Service Executives And Administrative Officers by echofun(op): 6:31pm On Nov 07, 2016 |
echofun: |
| Jobs/Vacancies › Re: ENDS TODAY!!! - Graduate Recruitment At Nahco Aviance by echofun(op): 4:15pm On Nov 07, 2016 |
elmisti:  |
| Jobs/Vacancies › Graduate Rehabilitation & Recoveries Officers Job Role - Financial Institution by echofun(op): 4:13pm On Nov 07, 2016 |
Workforce Management Centre – Our client, a leading Financial Institution is recruiting suitably qualified candidates to fill the position below: Job Title: Rehabilitation and Recoveries Officer Location:Victoria Island Job Summary To rehabilitate customers in arrears in the pre lock-up categories and appropriately action allocated accounts via the various collections mediums with the aim of regularising accounts in order to minimize the forward roll into more serious delinquent categories. To effectively work all NPL (lock-up) and Written off accounts to contribute towards increasing the collection/recovery rate and diligently update control registers, outsourced files and supply of demographic information when required. Responsibilities Timeous and adequate actioning of all accounts in terms of the rehabilitation/recoveries strategy. Ensure compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action/sanction in respect of regulatory and operational compliance matters. To institute collection/recovery action on all NPL/written off accounts as and when required. To assist in ensuring that present and future departmental objectives are achieved by maximising the recovery on written off accounts. Timeously engaging with all stakeholders within the Group in order to maximise collections/recoveries of delinquent accounts Adhere to Bank policies and procedures. Maintain and enhance customer service. Timeously refer all insurance claims, retrenchments, disabilities, deceased, insolvencies, tracing matters and recommended repossession action to the Team Leader. Personality Attributes: Sound communication and negotiation skills. Shows energy and drive. Have a supportive, solution seeking approach. Think proactively. Works as part of a team and builds relationships. Provides support to others. Demonstrates trustworthiness and integrity. Focuses on delivering results. Well-spoken and sound telephone techniques. Must be able to work under pressure and handle large volumes of accounts. Demonstrates sound judgement and decision making abilities. Conflict management. Continually bears customer focused solutions in mind. Customer and service orientated. Qualifications University Degree in a Business oriented course 2-years or more general customer debt management exposure. Excellent computer skills especially Microsoft Excel Application Deadline 11th November, 2016. Apply here |
| Jobs/Vacancies › BBC Africa Recruitment For Graduate Reporters In Nigeria by echofun(op): 1:33pm On Nov 07, 2016 |
BBC Africa news gathering provides news reports, pictures and audio material to all BBC News programmes and services – for Africa, the UK and internationally – in English and other languages, including Hausa. With Nigeria being the largest economy in Africa and Lagos the largest city in Africa by population, it is crucial that our spoken and written content in both English and Hausa is of the highest possible editorial and technical standard, which in turn provides the best value for money for BBC audiences around the world. Job Title: Bilingual Reporter, BBC Africa TV (Hausa/English) Contract: 2 year attachment/fixed term contract, local Nigeria terms and conditions Location:Abuja with travel to the Lagos Bureau and across Nigeria as required Role Responsibility Reporting to the Africa Bureaux Editor, the head of the Hausa Service and the head of Africa TV. You will supply timely, expert and authoritative coverage of news and current affairs events in Nigeria. You will provide material for online and social media, for radio and TV for our African, UK and international audiences. Using your local knowledge, contacts and expertise, you will file reports and interviews and report live from breaking stories as well as from planned events in both Hausa and English. The Ideal Candidate You will be an experienced Reporter and Broadcast Journalist who is fluent (oral and written) in English and Hausa. Experience of reporting on live/breaking news is required as is the ability to provide creative content that is suitable for all forms of media. With a thorough knowledge of Nigeria including political, economic and security developments in the region and an understanding of international affairs, you will be able to demonstrate an in depth knowledge of our audience needs. You should also have an authoritative microphone voice and the ability to approach assignments in a calm and sensible manner. You will be prepared to work in challenging security environments in Nigeria having regard for the safety of yourself and your team. Apply here |
| Jobs/Vacancies › Re: Cadbury Nigeria Plc Recruitment For A Customer Service Order To Cash Lead by echofun(op): 12:01pm On Nov 07, 2016 |
echofun: |
| Jobs/Vacancies › Re: ENDS TODAY!!! - Graduate Recruitment At Nahco Aviance by echofun(op): 12:00pm On Nov 07, 2016 |
elmisti:Space booker  |
| Jobs/Vacancies › Re: ENDS TODAY!!! - Graduate Recruitment At Nahco Aviance by echofun(op): 12:00pm On Nov 07, 2016 |
spongebob0006:Cool |
| Jobs/Vacancies › Re: General Electric Graduate Recruitment In Nigeria 2016 by echofun(op): 8:57am On Nov 07, 2016 |
heritage2009: |
| Jobs/Vacancies › ENDS TODAY!!! - Graduate Recruitment At Nahco Aviance by echofun(op): 8:48am On Nov 07, 2016*. Modified: 8:33am On Nov 09, 2016 |
Nigerian Aviation Handling Company Plc. (nahco aviance) is a Nigerian diversified enterprise with interests in aviation cargo, aircraft handling, passenger facilitation, crew transportation, fueling services and aviation training. The company currently serves more than 35 airlines at seven airports across Nigeria, with plans to expand operations to other African countries. It handles about 70% of domestic and foreign airlines operating in Nigeria. Passenger Service Officer Summation Applications are hereby invited from suitably qualified candidates to fill the position of Passenger Service Officer. Qualification and Experience A minimum of BSC/ HND in any discipline. Good communications skills Must be under 27 years of age Key Responsibilities Analyzing flights in pre-flight briefs Receiving briefs from flight coordinators based on editing of flights Setting of check-in counters in preparation for arrival of passenger Check in of passengers by scrutinizing the travel documents, using the airlines checking-in systems Asking of necessary security questions from passengers regarding their baggage Facilitating weighing of passengers’ baggage Directing passengers on boarding procedures Attending to any inquiries from passengers Meeting flights on arrival to welcome passengers and give the necessary directions and assistance Attending the required training programmes organized by the airlines Ensuring that excess baggage fees are collected by client airlines. Application closes 9th November, 2016 Apply here 1 Like |
| Jobs/Vacancies › General Electric Graduate Recruitment In Nigeria 2016 by echofun(op): 2:02pm On Nov 06, 2016 |
GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. GE is recruiting to fill the position below: Job Title: Finance Management Program – FMP Job Number: 2769759 Location: Lagos, Nigeria Postal Code: 1692 Business: GE Global Growth Organization Business Segment: Global Growth Organization Africa Role Summary/Purpose GE’s Financial Management Program (FMP) is widely considered to be the premier program of its kind. It is the first step in many successful GE management careers. FMP develops leadership and analytical skills through classroom training and key assignments. It includes rotation work across 6 core finance domains: Supply chain, commercial, digital, financial planning and analysis, operational finance and Controllership. Essential Responsibilities FMP is an intensive two-year program spanning four rotational assignments. These assignments may include: financial planning, accounting, operation analysis, auditing, forecasting, treasury/cash management, or commercial finance. The program combines coursework, intensive job assignments and interactive seminars to equip the FMP with exceptional technical, financial and business skills. The program is led by senior GE professionals and mentors and is committed to developing world-class financial leaders for exciting careers. Qualifications/Requirements Finance Graduate and other related field (maximum 2 years of graduation) Advanced or Fluent in English Demonstrated leadership ability and initiative Strong communication, interpersonal and influencing skills Flexible, adaptable Preference will be given to EE candidates Unrestricted authorization to work Geographic Mobility Strong financial interest/competency Desired Characteristics Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability. Ability to influence others and lead small teams. Lead initiatives of moderate scope and impact. Apply here |
| Jobs/Vacancies › Re: Ensure Insurance Plc Job Openings In Lagos, Nigeria by echofun(op): 1:59pm On Nov 06, 2016 |
echofun: |
| Jobs/Vacancies › Re: Graduate Trainee, Customer Service Executives And Administrative Officers by echofun(op): 1:57pm On Nov 06, 2016 |
LaClicKLaBenDin:The least you can do is apply and hope. |
| Jobs/Vacancies › Cadbury Nigeria Plc Recruitment For A Customer Service Order To Cash Lead by echofun(op): 1:54pm On Nov 06, 2016 |
Cadbury Nigeria Plc is a subsidiary of Mondelz International Inc, an American multinational confectionery, food and beverage conglomerate, employing around 107,000 people around the world. It comprises the global snack and food brands of the former Kraft Foods Inc. Cadbury Nigeria Plc is recruiting to fill the job position below: Job Title: Customer Service Order To Cash Lead Job Number: 1615511 Location: Lagos Principal Accountabilities / Responsibilities Ensure the highest level of service quality for customers in cooperation with Customer Service & Logistics Manager at all stages of OTC related activities while maintain KPI’S (CFR, DIOH, IA , FE & MEP) Facilitate cross-functional co-operation with Order Fulfilment/Logistics Operations/Finance Departments in terms of Order to Cash (OTC) issues resolution Supervise and organize follow up of all queries coming from business counterparts, customers, or internally from other finance functions Maintain CS& L cost below Maximum vs NR, minimize distribution costs and improve efficiencies by engaging more competitive haulage providers, ensuring no waste, maximizing internal opportunities within site & ensure no need for additional external WH with current portfolio. Lead the Customer Finance Team in the Bill to Cash Processes with emphasis on customer risk/credit control; deductions; collections and reconciliations. Share and identify best practice productivity opportunities across the Customer Service Function Develop comprehensive project plans with clear time frames, resource plans and budgets Be the key interface to facilitate better ways of working and extract value that will benefit our customers and the sales team Design and drive continuous improvement within relevant areas of the OTC process Conduct annual customer satisfaction survey to establish current service levels as a benchmark for improvement Initiate processes that will enable us to better manage the relationships with key customers through customer based resources, process and systems (JBP,C@H programs) Form effective linkages and management of the remote Accenture BPO Team to ensure that end-to-end OTC activities are carried out effectively and efficiently. Develop and maintain customer metric dashboards to allow proactive monitoring of initiatives Identifying all possible productivities and synergies by analysing all the current processes, across Mondelez and the Customer’s Supply Chain Provide leadership to the Order Management & Fulfilment, Customer Development and Customer Finance Teams ensuring a high performance and engaged work culture Qualifications Minimum Knowledge, Skills, & Experience: Minimum of a B.Sc/HND education in a relevant discipline Excellent knowledge of IT & Good analytical skills Effective communication skills with internal & External stakeholders Good drive for result & problem solving skills Flexible and able to work and cope under high pressure Experience in large FCMG organization which must include no less than 8 years in management level Knowledge in Transportation and logistics management Apply here |
| Jobs/Vacancies › Graduate Trainee, Customer Service Executives And Administrative Officers by echofun(op): 8:44am On Nov 06, 2016 |
Job Descriptions: Our Graduate Trainee Scheme is designed to equip fresh Graduate with requisite skills necessary to assume leadership roles and be exposed to activities in all the Strategic Business Units within our organisation in Lagos. Our customer service executives interact with the company’s customers to provide them with information to address inquiries regarding products and services. Our Admin officers are responsible for the day-to-day general administration of the organisation. Responsibilities: Responsible for placing top talents with top companies. Responsible for finding the talents using a range of methodologies. Will be developing existing relationships with candidates. Maintaining the companies database and organizing consultants schedules. To obtain client information by answering telephone calls; interviewing clients; verifying information To determine eligibility by comparing client information to requirements To establish policies by entering client information; confirming pricing Act as the main point of contact for visitors and callers, including reception duties. Provide general administrative support to the Chief Executive and staff team. Provide support for the arts programme/projects including assisting with administration of project work where appropriate and when agreed. Requirements/Qualifications: Minimum HND certificate holder. 2 years working experience. Quality focus. Customer service. Market knowledge. Communication skills. General word processing. Filing, copying and faxing. Collation and distribution of minutes, reports and other documents. Dealing with incoming and outgoing mail and general emails. Analytical minded and be a fast learner. Confident and possess leadership skills. Intelligent don’t confuse with academic. Must be hardworking, diligent and trustworthy. Must be ready to be part of a team and work with a team to meet tight schedules. Must be able to handle tough fast environment. Ability to: Perform duties independently under general, minimal supervision within specific assignments; perform budget analysis, preparation and monitoring; research, analyze and make recommendations on administrative, management and procedural practices. Application deadline is NOVEMBER 28TH. Apply here |
| Jobs/Vacancies › Re: Courier Service Officer Job In A Leading Travel Management Group by echofun(op): 3:14pm On Nov 05, 2016 |
echofun: |
| Jobs/Vacancies › Re: Graduate Trainee, Customer Service Executives And Administrative Officers by echofun(op): 3:07pm On Nov 05, 2016 |
LaClicKLaBenDin:Employers could be funny with their requirements |
| Jobs/Vacancies › Re: S&S Hotels And Suites Recruitment For Customers Care Personnel by echofun(op): 6:54am On Nov 05, 2016 |
echofun: |
| Jobs/Vacancies › Re: Graduate Trainee, Customer Service Executives And Administrative Officers by echofun(op): 6:53am On Nov 05, 2016 |
echofun: |
| Jobs/Vacancies › Re: Cadbury Nigeria Plc Recruitment For A Customer Service Order To Cash Lead by echofun(op): 8:33pm On Nov 04, 2016 |
echofun: |
| Jobs/Vacancies › Cadbury Nigeria Plc Recruitment For A Customer Service Order To Cash Lead by echofun(op): 2:27pm On Nov 04, 2016 |
Cadbury Nigeria Plc is a subsidiary of Mondelz International Inc, an American multinational confectionery, food and beverage conglomerate, employing around 107,000 people around the world. It comprises the global snack and food brands of the former Kraft Foods Inc. Cadbury Nigeria Plc is recruiting to fill the job position below: Job Title: Customer Service Order To Cash Lead Job Number: 1615511 Location: Lagos Principal Accountabilities / Responsibilities Ensure the highest level of service quality for customers in cooperation with Customer Service & Logistics Manager at all stages of OTC related activities while maintain KPI’S (CFR, DIOH, IA , FE & MEP) Facilitate cross-functional co-operation with Order Fulfilment/Logistics Operations/Finance Departments in terms of Order to Cash (OTC) issues resolution Supervise and organize follow up of all queries coming from business counterparts, customers, or internally from other finance functions Maintain CS& L cost below Maximum vs NR, minimize distribution costs and improve efficiencies by engaging more competitive haulage providers, ensuring no waste, maximizing internal opportunities within site & ensure no need for additional external WH with current portfolio. Lead the Customer Finance Team in the Bill to Cash Processes with emphasis on customer risk/credit control; deductions; collections and reconciliations. Share and identify best practice productivity opportunities across the Customer Service Function Develop comprehensive project plans with clear time frames, resource plans and budgets Be the key interface to facilitate better ways of working and extract value that will benefit our customers and the sales team Design and drive continuous improvement within relevant areas of the OTC process Conduct annual customer satisfaction survey to establish current service levels as a benchmark for improvement Initiate processes that will enable us to better manage the relationships with key customers through customer based resources, process and systems (JBP,C@H programs) Form effective linkages and management of the remote Accenture BPO Team to ensure that end-to-end OTC activities are carried out effectively and efficiently. Develop and maintain customer metric dashboards to allow proactive monitoring of initiatives Identifying all possible productivities and synergies by analysing all the current processes, across Mondelez and the Customer’s Supply Chain Provide leadership to the Order Management & Fulfilment, Customer Development and Customer Finance Teams ensuring a high performance and engaged work culture Qualifications Minimum Knowledge, Skills, & Experience: Minimum of a B.Sc/HND education in a relevant discipline Excellent knowledge of IT & Good analytical skills Effective communication skills with internal & External stakeholders Good drive for result & problem solving skills Flexible and able to work and cope under high pressure Experience in large FCMG organization which must include no less than 8 years in management level Knowledge in Transportation and logistics management How to Apply Interested and qualified candidates should: Apply here |
| Jobs/Vacancies › Re: Literamed Publications Nig Ltd Recruitment For Graduate Trainees All Discipline by echofun(op): 8:59am On Nov 04, 2016 |
omobaby101: 1 Like 1 Share |
| Jobs/Vacancies › Re: Front Desk/admin Officer Job In Ikeja, Lagos At Skyborne Limited by echofun(op): 8:59am On Nov 04, 2016 |
nwotiti:Cool |
| Jobs/Vacancies › Graduate Trainee, Customer Service Executives And Administrative Officers by echofun(op): 6:26am On Nov 04, 2016 |
Job Descriptions: Our Graduate Trainee Scheme is designed to equip fresh Graduate with requisite skills necessary to assume leadership roles and be exposed to activities in all the Strategic Business Units within our organisation in Lagos. Our customer service executives interact with the company’s customers to provide them with information to address inquiries regarding products and services. Our Admin officers are responsible for the day-to-day general administration of the organisation. Responsibilities: Responsible for placing top talents with top companies. Responsible for finding the talents using a range of methodologies. Will be developing existing relationships with candidates. Maintaining the companies database and organizing consultants schedules. To obtain client information by answering telephone calls; interviewing clients; verifying information To determine eligibility by comparing client information to requirements To establish policies by entering client information; confirming pricing Act as the main point of contact for visitors and callers, including reception duties. Provide general administrative support to the Chief Executive and staff team. Provide support for the arts programme/projects including assisting with administration of project work where appropriate and when agreed. Requirements/Qualifications: Minimum HND certificate holder. 2 years working experience. Quality focus. Customer service. Market knowledge. Communication skills. General word processing. Filing, copying and faxing. Collation and distribution of minutes, reports and other documents. Dealing with incoming and outgoing mail and general emails. Analytical minded and be a fast learner. Confident and possess leadership skills. Intelligent don’t confuse with academic. Must be hardworking, diligent and trustworthy. Must be ready to be part of a team and work with a team to meet tight schedules. Must be able to handle tough fast environment. Ability to: Perform duties independently under general, minimal supervision within specific assignments; perform budget analysis, preparation and monitoring; research, analyze and make recommendations on administrative, management and procedural practices. Application deadline is November 28th. Apply here |
| Jobs/Vacancies › Cummins Nigeria Recruitment For Field Service Technicians by echofun(op): 4:10pm On Nov 03, 2016 |
Cummins Inc. a global power leader, is a fortune 500 corporation of complementary business units that design, manufacture, distribute and service engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. Cummins Power Generation Business Unit is offering a Field Service Technician Graduate Development Opportunity in Nigeria. We are recruiting to fill the position below: Job Title: Field Service Technician Location: Lagos Job Description Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer’s site. Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site. Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field. Escalates unresolved issues to product specialists or supervisor. Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc. Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional sales and service opportunities with customer. Completes training in line with skill and business requirements. Maintains service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor. Qualifications Skills: Skill Level A Level II Technician plus: Ability to train Service Personnel to develop their diagnostic skills Able to identify opportunities for work process improvements and recommend appropriate action Able to develop and maintain productive working relationships Ability to prepare reports providing feedback on service interventions Able to understand and follow the Technical Support Request ((TSR) process Skill Level B Skill Level A plus: Ability to identify and resolve engine system failures relating to and impacted by component failure Ability to guide / coach other service technicians (including non-Cummins technicians) through complex service interventions and diagnostic issues Can resolve complex technical problems Education, Licenses, Certifications: Apprentice Trained Engine Technician (Preferred) Vocational Diploma from relevant technical institution Locally valid driving permit Experience: Significant field service work experience Expert level knowledge of and/or experience with engine products Customer service experience Experience providing technical advice and coaching to more junior technicians (preferred). Application Closing Date Ongoing. How to Apply Interested and qualified candidates should: Apply here |
| Jobs/Vacancies › S&S Hotels And Suites Recruitment For Customers Care Personnel by echofun(op): 2:31pm On Nov 03, 2016 |
S&S Hotels and Suites – Described as an urban oasis, this luxury boutique hotel nestled in the heart of Victoria Island, the business capital of Lagos, offers unique style, spacious guestrooms and suites and especially gracious services that make it an ideal getaway spot for business and leisure travelers alike. S&S Hotels and Suites is recruiting to fill the job position below: Job Title: Customers Care Personnel Location: Lagos Job Description Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Keep ahead of industry’s developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities Develop service procedures, policies and standardsKeep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Skills/Experience Proven working experience as a customer service manager for smart phoneExperience in providing customer service support. Ability to think strategically and to lead. Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking skills. BS Degree in Business Administration or related field. Excellent knowledge of management methods and techniques Proficiency in English. Working knowledge of customer service software, databases and tools. Awareness of industry’s latest technology trends and applications. Application Deadline 30th November, 2016. Apply now |
| Jobs/Vacancies › Ensure Insurance Plc Job Openings In Lagos, Nigeria by echofun(op): 1:37pm On Nov 03, 2016 |
Ensure Insurance Plc is changing the way insurance works for Nigerians. Our primary objective is to deliver innovative insurance products that work for you, our customer. From life insurance, education plans, motor insurance to home insurance, we’ve got you covered. Ensure Insurance Plc is recruiting to fill the position below: Job Title: Contact Centre Sales Agent Location: Lagos, Nigeria Job Objective The sales inbound unit of Ensure Insurance Plc is responsible for quoting clients either as a result of an inbound or outbound lead and converting this into a sale in terms of the quality and quantity criteria in place. The sales inbound team is primarily responsible for all the telephonic sales with new clients, internet and inbound quotes. Responsibilities Convert lead/quotes to sales in terms of the minimum quantity and quality targets that are in place including but not limited to: Minimum monthly premium written Average premium value Net conversion ratio of quotes to sales Experience, Knowledge and Skills required: A university Degree for a reputable university. Successful candidates must have at least one year prior working experience in call centre sales, preferably working with retail customers and/or financial products. Good interpersonal and communication skills. Excellent selling, negotiations and influencing skills. Excellent telephone etiquette. Attention to detail, quality, deadline and results oriented. Initiative and tenacity. Enthusiastic and passionate. Effective at planning and organisation/work management. High tolerance for stress and rejection. Client service oriented. Product/systems knowledge and/or potential to acquire such knowledge within a short space of time. Job Title: Brand & Communications Manager Location: Lagos, Nigeria Job type: Full-time Job Descriptions As a brand & communications manager, you’ll be responsible for working with our high profile agencies and managing the end-to-end delivery of ATL marketing campaigns and associated projects within marketing to ensure that activities meet the business objectives. Building solid internal and third party agency relationships will be key to this role, collaborating with them to ensuring work is approved, compliant and delivered to the required expectations. You will also be accountable for budget management, recording all relevant financial information accurately and to agreed timescales. Key Responsibilities Lead the short and long term brand strategy, develop and execute the annual operating plan. Optimise traditional marketing programs and strategies, be responsible for the execution, monitoring and measurement of these programs end-to-end in conjunction with the agency. Responsible for briefs against all marketing mix elements. Conduct ongoing analysis and iterative optimization of existing marketing campaigns, including analysis of product sales data. Build and maintain relationships with key industry influencers, bloggers and journalists to ensure steady press coverage with crisp corporate messaging. Work with cross functional marketing groups to ensure that products meet the requirements of our customers and are well positioned in the market. Understand and articulate unique selling propositions to customers and press, including the planning of product launches and execution. Set and deliver Marketing KPIS (value growth, penetration, brand equity)Create and embed of testimonial success stories. Develop optimum consumer and shopper communication media and PR. Recommend retail pricing and cost pricing parameters to the sales team. Monitor and control the marketing budget for consumer spend. Helping manage a clear product portfolio strategy, covering pricing and promotion. Ensure continual brand tracking / consumption data analysis. Provide input on market trends and recommendations on new ideas. Qualifications and Key Competencies Possession of a Bachelors’ degree from a reputable University in any of the following or closely related disciplines – Statistics, Economics, Finance Engineering, Mathematics. Previous experience in running analytically driven, innovative marketing strategies in competitive industries. Solid experience with content management systems (ideally WP), tracking mechanisms (code snippets) and analytics software (ideally GA). Strong business acumen and focus on marketing ROI and effectiveness- proven experience in leading a marketing function in this manner. Solid experience with running and measuring ATL campaigns (TV, Radio, OOH, activation etc.) and relevant industry relationships. Can make sound commercial decisions. Must be comfortable and passionate about technology. Possessing relevant industry relationships. Inspire and align the business to believe, commit and deliver the ensure growth plan and execute. Creates and communicates a clear and compelling business strategy, has a relentless focus on excellent execution of the strategy. Sets and achieves clear and ambitious goals. Job Title: Group Head, Audit, Risk & Compliance Location: Lagos Job Objective To provide leadership and strategic direction to the Group; initiate and drive a systemic and disciplined approach to evaluate and improve the effectiveness of risk management, internal control and governance processes; and also ensure compliance with all statutory regulations/internal policies. Experience, Knowledge and Skills required Candidate must possess a Bachelor’s degree in Accounting or any other related discipline Membership of one or more relevant professional bodies (i.e. ICAN, ACCA, CISA, CRISC) is required Minimum of 12 years post NYSC work experience in Audit/Risk/Compliance, with at least 6 years in a managerial position 45 years of age Relevant experience in an insurance company or within the financial services industry may also be an added advantage Proficiency in strategic thinking, an analytical and proactive mindset Proficiency in project management, leadership and team building Good command of English language, excellent writing ability and excellent presentation skills Good interpersonal, communication skills and ability to work with others Remuneration N14 Million per annum. Performance Bonus Up to 30% of Gross Salary Job Title:Head, Channels Development Location: Lagos, Nigeria Job Objective To identify, commence and expand business partnerships via alternate channels Key Responsibilities Develop a plan for channels development based upon segmentation, market research and support communication of the strategy across retail and consumer management team. Develop, implement and manage the E-channel initiative of the company Develop, implement and manage the micro-insurance initiative of the company Channel, product, process development and management Seek out, develop, implement and manage Financial Advisor relationship with Financial institutions Develop profitability models for each delivery channel and preparation of periodic profit and loss estimates. Identify and implement opportunities for migration of customers from high cost branch and manual transactions to alternative and lower cost channels with the objective of reducing the cost of service delivery. Integration of service experience via current channels and identification of emerging technology that will support new customer propositions. Establish, monitor and manage Service Level Agreements with internal and external service providers to ensure high availability of every channel to ensure the company exceeds customer expectations. Manage each channel as a business focusing on service delivery, and ensuring that each channel delivers a reliable high quality self-service experience for customers. Evaluate and ensure security and compliance requirements are built in to every self service delivery channel in consultation with information security and IT to minimize or eliminate opportunity for fraud and defalcation Key Performance Indicators Meet set targets lines for partnership and financials Grow on number of alternate channels, number of policies acquired and premium income Timely presentation of all business reports Experience, Knowledge and Skills required: Minimum of 8 years cognitive work experience Prior experience in a similar role is an added advantage Adequate knowledge of the Insurance industry and the regulatory frameworks Adequate product knowledge Demonstration of strong analytical and problem solving skill Excellent communication, presentation and selling skills Excellent relationship management skills Ability to manage a wide range of tasks simultaneously Must be proactive, flexible and result oriented Ability to adapt quickly in a rapidly changing environment Must be professional objective and customer-centric Microsoft proficient Excellent leadership and mentoring skills Qualification Requirements First degree in Marketing, Insurance, Actuarial Science, Business Admin or any related discipline Partly or fully qualified Professional (ACIIN or ACII) Application Deadline Friday, 11th November, 2016. [url=http://www.careerjobsnigeria.com/jobs/ensure-insurance-plc-job-openings-lagos-nigeria/][/url] |
| Jobs/Vacancies › Front Desk/admin Officer Job In Ikeja, Lagos At Skyborne Limited by echofun(op): 11:42am On Nov 03, 2016 |
Skyborne Limited is a leading procurement and outsourcing firm in Nigeria, servicing a variety of industry sectors. We are committed to offering simplified, value added solutions custom tailored to meet individualized needs. Skyborne Limited is recruiting to fill the position below: Job Title:Front Desk/Admin Officer Location: Ikeja, Lagos Job Description A versatile organisation seeks to employ a young, vibrant individual for its front desk and basic administrative operations. Responsibilities Welcome visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Operate office equipment such as photocopier or phone and arrange for repairs when equipment malfunctions. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other documents or materials. Compose, type, and distribute meeting notes or reports. Order and dispense supplies. Schedule and confirm appointments for clients, customers, or supervisors. Use computers for various applications, such as database management or word processing. Answer telephone calls and give information to callers, take messages, or transfer calls to appropriate individuals. Make regular phone calls. Create, maintain, and enter information into databases. Locate and attach appropriate files to incoming correspondence requiring replies. Requirements and Qualifications Minimum qualification of a B.Sc in any field of study. Excellent telephone manners Must be pleasant with others on the job and display a good-natured, cooperative attitude. Must be reliable, responsible, and dependable, fulfilling obligations. At least one(1) year relevant experience Knowledge of administrative and clerical procedures and systems Application Deadline 7th November, 2016. Apply here |
| Jobs/Vacancies › Re: Graduate Trainee, Customer Service Executives And Administrative Officers by echofun: 9:03am On Nov 03, 2016 |
Great Opportunity 1 Like 1 Share |
