₦airaland Forum

My friend warned me not to buy my television from KONGA store but I did not listen to him because I trusted KONGA store as a well organised online store, well that was not the case.
I ve bought Phone, Musical set and Generator from them in the past before this 55" smart POLYSTAR Television. That is the wahala
Since I purchased that POLYSTAR Television, I never enjoyed it, the TV keep searching for network when you want to view on line, before it finally parked up.
I bought the Televison on the 5th July 2021 barely three months ago from KONGA store which is located at Deco Road Warri Delta State.
I was watching a programme and suddenly the screen went off, I put it of and on again no way. I decided to take back to them since it was still under warranty to make sure that I follow the rules.
To my greatest surprise, I received a call that their technician have checked the Television, that the screen is bad and it will cost me N180K to fix it. I should pay for the repairs. I reminded the lady that it was under warranty and said the Store where I purchased the Television will contact me. That is all
A Television I purchased, that is suppose to be under 2 years Warranty.
After some days, the Warri store manager called me to inform me that they are returning the Television to me like that If I don't want to pay the money for repairs
Am confused, please someone should help me out here, what should I do?

It has even become worst now, since last year my community Kiagbodo dont have ligth. Some places like DSC Township it is going to 3 years now.

masquellett:
Noted

Thanks.