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Job Position: Customer Relations Officer
Job Location: Lagos
Job Type: Full Time

Our company growing fast in the ecommerce sector is seeking to fill the position of a Customer Relations Officer:

Job Responsibilities
· Responds to customer inquiries, requests and complaints; provide timely feedback and communication on current work status; develop and maintain customer relationships via telephone, email and social media;
· Creates and manages customer log - database to monitor and track all customer issues and resolution
· Interacts with other relevant stakeholder necessary in the fulfillment of a customer’s requested order in the most professional and customer-centric attitude
· Prepares regular reports to management based on response time, issue resolution and new enquiries

Qualifications
· Team work and time management skills
· Strong interpersonal and communication skills (both verbal and written)
· Proficient at Microsoft Office Suite (Word, Excel, Power Point).
· Creatively-minded, good at thinking ‘outside the box’
· Strong organizational skills with the ability to multi-task.
· Minimum of OND or its equivalent
· Not more than 26years of age
· Should living within Surulere, Mushin, Yaba, Lawanson, Iponri, Aguda, Ijesha, Orile environs would be at an advantage.
Candidate without the minimum OND qualifications, but demonstrate strong organizational, customer-centric and social media skills could also be considered

Interested candidates should send their CVs to info@autopartz.com not later than the 27th of May.

WhatsApp or call 08097772886

Godwinsamson15:
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Picture is posted below, of the exact type

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