₦airaland Forum

Samcoflex75:
i have transacted business with ign for several years now with even up to the tune of $1000, they have never failed me, oga pack well jor, ign is one of the best, they are even listed in perfect money site

Thank you very much sir. This is what we told this man that our satisfied customers will never belief him. We work round the clock to satisfy our loyal customers so he should device a new cunning means but he beliefs in the threat to force us to drop his case.

Everyday we deal with users who transact in hundreds of thousand of USD but this customer think he can tarnish our image with his $264 which he transferred to our account fraudulently.

Only one thing we requested from him! Remove all your lies from the public page because you were at fault but not us and we will refund you for the last time but he beliefs in holding us to ransom by coming here to say all this rubbish. We are prepared for this man who want to turn us to his money transmitting agent without a license or any cooperation agreement. We are ready for all his soldiers in our office and we are ready to meet him in court or anywhere.

It is either you do our demand or no refund. #GOODDAY!

Rumisa:
Instant gold is a scam , and sell some bitcoin to them today is the fourth day waiting to get paid. THE CUSTOMER CARE IS A JOKE ONE CRAZY LADY, ( she has no good manner at all )
they advertise paying instant , or same day but the badass are poor liers. BE CAUTION

You posted this on several threads but you never provide a proof. Provide a proof if we have to take you serious man.

What is Israelite doing here ? We will be happy to get an invitation from the NCC, EFCC, ICPC and NPF on this. Please go ahead and report us!

successgroup:
Your side of the story is taken, so this is not your first time dealing with him. He has a good case with you. Just doing a search now on your company profile with every relevant details. First and foremost, this megachange.is is not a nigerians, if your company is not reputable, he wont deal with you. All your email exchange with him is very cruel in every radification. No saint will read them and wont act. You dont know me and i pray for you not to know me. The real fact of exchange in life is to make profit irrespective of your jurisdictions, i may base in the united states why u base in England, we can still deal without problems if trust exist. I want to make this clear to you that it will do you great good to GET MEGACHANGE.IS MONEY REFUNDED IN 48hrs FROM NOW or dance to what you started. Its not a threat. My agency work closely with NCC, Even if your office address happen to be false, i can assure you that you will be napped. Once more, your side of the story is well adhered to and it will do you great thing to refund that money in 48hrs from now. Thank you
Mind you, asking someone that base in isreal to come to your office at ikeja lagos for a refund of 230$ shows its a planned scam. You will hate yourself. I promise

We understand we used strong language but he first used worst and we did not see him as a customer, but instead as a destroyer. I have to tell you also, we don't succumb to any threat from anyone, so save your ultimatum in your pocket. We are a legally registered company and we will be happy to meet him in court if the need arises. You have liberty to do anything to assist him, we have put everything into the hand of the OKPAY team and they will release his funds to him after they have warned him to agree to the terms.

GOODDAY!

successgroup:
Your side of the story is taken, so this is not your first time dealing with him. He has a good case with you. Just doing a search now on your company profile with every relevant details. First and foremost, this megachange.is is not a nigerians, if your company is not reputable, he wont deal with you. All your email exchange with him is very cruel in every radification. No saint will read them and wont act. You dont know me and i pray for you not to know me. The real fact of exchange in life is to make profit irrespective of your jurisdictions, i may base in the united states why u base in England, we can still deal without problems if trust exist. I want to make this clear to you that it will do you great good to GET MEGACHANGE.IS MONEY REFUNDED IN 48hrs FROM NOW or dance to what you startet. Its not a threat. My agency work closely with NCC, Even if your office address happen to be false, i can assure you that you will be napped. Once more, your side of the story is well adhered to and it will do you great thing to refund that money in 48hrs from now. Thank you
Mind you, asking someone that base in isreal to come to your office at ikeja lagos for a refund of 230$ shows its a planned scam. You will hate yourself. I promise

We understand we used strong language but he first used worst and we did not see him as a customer, but instead as a destroyer. I have to tell you also, we don't succumb to any threat from anyone, so save your ultimatum in your pocket. We are a legally registered company and we will be happy to meet him in court if the need arises. You have liberty to do anything to assist him, we have put everything into the hand of the OKPAY team and they will release his funds to him after they have warned him to agree to the terms.

GOODDAY!

This is what really transpired:

1. Megachange created an account with us and made withdrawals, supplying different accounts that does not match his profile/registered name. We processed the withdrawals and released Naira to the supplied account details. Then, he told us that he want to do more and we replied him that we are no longer interested in his transaction as he is not a Nigerian neither does he resides here. He supplied every fake details during the registration but his name indicates that he is not a Nigerian, sth like Russian name.

One bad thing about this man that called himself an exchanger (megachange.is) is that he will never send any email without insult. If he has to ask a question at all, he will end his message with some kind of abusive message. To cut the story short, we processed the transaction and asked him to quit our website.

2. After several days, he sent a mail using different name and email that he placed a withdrawal and that we did not process it. This time he did not mention his reference number so we tried to trace with his email which he used to send us the email but our system returned no result. So we asked him for his registered email and the reference number and he replied with details. When searched, none of the email and the reference number returned any result (Strange! it never happened within our system). So how this man managed to make the withdrawal ? well, he may have sent the fund to us directly and claimed that he did it through the website so that he can threat us to process the withdrawal again after we asked him to stay off our website.

So again, he provided screenshots showing the email that never registered on our website and this called for our investigation. So, firstly, we checked and got his fund in our okpay account with his mentioned reference number. We believed that he made a direct transfer into our account since he has the account details but he lied to have carried it out on our website (kinda playing us).

Then, we asked him to give us 3 working days on Sunday. We told him our admin needs to go through our various bank accounts to be sure that the same transaction has not been paid since there is no trace to it in our database. (we do have customers whom by mistake do not go through the site so they will be paid directly too, so we needed to confirm before we go ahead to release another cash again or issue a refund as the case maybe).

We think this dude do not understand English, our message attracts series of further abusive and insultive messages from the so called exchanger - megachange.is again. Then we told him to expect a reply from us only after 3 days. Only for him to flood several fora today and start posting fake and libelous comments.

We reminded him that he needs to check our website TOS again, we clearly stated that we do not allow registration from Non-Nigerians and that any Non-Nigerians who register will be removed from the system. But again, this dude failed to understand simple English...

Please help us ask him, is it by force to deal with him ? Why waiting for 3 days for our investigation so boring to him ? We never had any issue with our good customers but this poor exchanger want to tarnish our image to promote his sick website.

Conclusively, stop making a threat, come to our office if you are genuine. We are not faceless, we are a company that has physical offices and we are registered with the government. Your threat cannot deter us from doing our work.

dmostcheerful:
All I say is trash, bia op, upload your bitcoin transaction detail, payment receipt or transaction number then we can listen to you.
I have been using instantgold as far as I can tell.
Infact my browser bookmarked there site automatically for you to know how often I use then.
Your claim is invalid until your proof of payment is attached too.

Thank you very much for this comment. Firstly, let me tell you that it has been the same guy posting with different usernames here, so don't take him serious. This is one of the guyz that look at Nigerians as unserious element and any Nigerian that just read one side of this story and then take the side of a dubious Oyinbo needs to work on his head. You may also need to provide evidence of a scam perpetuated through our company in the last 10 years if we have to take you serious.

And this question goes to you megachange.is, how do you agree to deal with a dubious company since you alleged that you know us to be that ? Isn't that really stupid of you, if you know a company is dubious and then you agreed to deal with them ?

This is what really transpired:

1. Megachange created an account with us and made withdrawals, supplying different accounts that does not match his profile/registered name. We processed the withdrawals and released Naira to the supplied account details. Then, he told us that he want to do more and we replied him that we are no longer interested in his transaction as he is not a Nigerian neither does he resides here. He supplied every fake details during the registration but his name indicates that he is not a Nigerian, sth like Russian name.

One bad thing about this man that called himself an exchanger (megachange.is) is that he will never send any email without insult. If he has to ask a question at all, he will end his message with some kind of abusive message. To cut the story short, we processed the transaction and asked him to quit our website.

2. After several days, he sent a mail using different name and email that he placed a withdrawal and that we did not process it. This time he did not mention his reference number so we tried to trace with his email which he used to send us the email but our system returned no result. So we asked him for his registered email and the reference number and he replied with details. When searched, none of the email and the reference number returned any result (Strange! it never happened within our system). So how this man managed to make the withdrawal ? well, he may have sent the fund to us directly and claimed that he did it through the website so that he can threat us to process the withdrawal again after we asked him to stay off our website.

So again, he provided screenshots showing the email that never registered on our website and this called for our investigation. So, firstly, we checked and got his fund in our okpay account with his mentioned reference number. We believed that he made a direct transfer into our account since he has the account details but he lied to have carried it out on our website (kinda playing us).

Then, we asked him to give us 3 working days on Sunday. We told him our admin needs to go through our various bank accounts to be sure that the same transaction has not been paid since there is no trace to it in our database. (we do have customers whom by mistake do not go through the site so they will be paid directly too, so we needed to confirm before we go ahead to release another cash again or issue a refund as the case maybe).

We think this dude do not understand English, our message attracts series of further abusive and insultive messages from the so called exchanger - megachange.is again. Then we told him to expect a reply from us only after 3 days. Only for him to flood several fora today and start posting fake and libelous comments.

We reminded him that he needs to check our website TOS again, we clearly stated that we do not allow registration from Non-Nigerians and that any Non-Nigerians who register will be removed from the system. But again, this dude failed to understand simple English...

Please help us ask him, is it by force to deal with him ? Why waiting for 3 days for our investigation so boring to him ? We never had any issue with our good customers but this poor exchanger want to tarnish our image to promote his sick website.

.

megachange:
InstantGold scammed me for 264usd, amount is not high but this fact is pissing me off
NO money!!!!!!!!!!!!!! this this scammers don't pay!!!

Here my the story:

1. 17th of may 2017 i have created an account
2. Created a new order Transaction Ref: 275665) exchange okpay usd to local bank transfer in NGN
3. paid this order
4. waited for 10 days
today is 30th which is 13 days after i paid

Ok, nevermind, i decided to contact them maybe there is some sort of issues and what i heard shocked me.

NO account - they removed my account from their website so i can not have access and prove anything
also they are telling that there no money they received from me which is total lie

I will keep updating this until they return my money

Dear Admin www.megachange.is,

Posting all lies about us will not help you in this case. We have told you that we will release your fund to the OKPAY Inc. whenever we finished with our investigation. We asked you for 3 working days on Saturday but you came up with several stupid postings today. We are very clear about our terms of service on our website. We support only Nigerians living home or abroad. You are from Israel and we warned you several times to desist from using our website but you never listen to us. We processed several transactions of yours and locked your account but you keep opening new ones and then sending us abusive messages after days.

If you think you can bully a Nigerian company, you are a joker as no Nigerian can do the same with a company in your country. So, respect our rights and stop acting like a tyrant. You are an exchanger paying N170 per USD for OKPAY to uninformed Nigerians on your website and then using our service to get N380 and asking us to pay into the account of the customers we never know. This is money laundering, all our customers must be known to us and we must know why we are paying them in case government request for this info.

We made you realized that we have informed okpay admin and that we are investigating how you were able to make a new withdrawal without a valid registered email as you claimed. Then you go on several fora posting lies about us.

Again, this will not hep you. Our customers serving since 2007 will never belief with you. Respect our right, Respect Nigerian company's right.

Rumisa:
Instant gold is a joke , and sell some bitcoin to them today is the fourth day waiting to get paid. THE CUSTOMER CARE IS A JOKE ONE CRAZY LADY, ( she has no good manner at all )
they advertise paying instant , or same day but the badass are poor liers. BE CAUTION

Bitcoin withdrawal is paid after 3 confirmations or same day, provided that your transaction got confirmed. If your transaction is not confirmed on the bitcoin network, you cannot receive cash. Confirmation of a bitcoin transaction can take between 30mins to several days depending on the source of funds and/or miner fee paid.

NOTICE: If you have sent fund using www.blockchain.info, you may have to wait further as their relay service is really poor at this time and fund sent through them are taking longer time than expected to get confirmed. As per the rude staff, we have several ladies in the office, please do let us know the particular name so that we can take appropriate action. THANK YOU.

Conclusively, let us know your iGN reference number so that we can assist.

mekkafrizzle:
i want 200$ on my pm account,how much is the equivalent in naira.

N82,000

ademolamichael:
How much do you buy and sell bitcoin as at today?

We buy @ N370, Sell @ N410.

@marcjoe, We have transferred N31,497.20 to you being the balance. Also, as promised, we have forwarded to you by email, a coupon code that gives up to N15 discount on every USD when buying any e-currency. You can use without limitation from now until May 2, 2017. You may share with friends also.

Thank you for your professional understanding in this regard.

An update as promised:

Below screenshots shows

1. Your withdrawal time as at when received (4:10 PM). Time you sent the BTC
2. Our buying rate was N320 within that time frame (4:02 PM 55 SEC)


From the above screenshot you can see the rate displayed to you at the time of the completion of the withdrawal.

HOWEVER, Checking your record on our website, we noticed that you started the withdrawal process at exactly 4:02 PM 50 SEC (Last screenshot). This means that the rate changed 5 seconds after you started the withdrawal process (even-though, you completed the withdrawal 8 minutes later.

We agree that our system should give some minutes grace period to receive a BTC inflow (Currently, our system does not support this operational mode, we will implement this in our next upgrade).

CONCLUSIVELY, we accept to pay you this conflict amount and also compensate you accordingly. But be sure price change was not targetted at any customer, neither did the company attempt to defraud you as a customer.

marcjoe:
I remembered I had to call one of your customer care line that morning to be sure of the rate, they told me #390/$ on phone, then I visited your website in the afternoon on that same day and made sure I chatted the customer service via your website. They also told me #390/$. Then I went ahead to register and place order to sell $450 worth of bitcoin. Before proceeding I saw #175,500 clearly and the bitcoin address I am suppose to deposit into before continuing. 2mins after depositing I discovered instantgold has tampered with the instantgold homepage rate.. From #390/$ to #320/$. On noticing the quick reduction I quickly sent a message to that same customer service rep via the website she then told me to send a mail to support@instantgold.com.. I quickly send a mail and before I could get any reply... Your organization quickly paid the money into my bank account in a bid to allow the matter die off quickly. HOW ON EARTH WOULD THE RATE CHANGE QUICKLY AFTER I DEPOSITED....

Pls calculate with me Nairalanders, -#70 * $450 = #31500. That was how I was Shortpayed #31500 by instantgold..

I clearly remember asking the previous customer care I called on phone that morning about payment interval, he told me it was within 12-24hrs. But I got #143,000+ instead of #175,500 after 1hr of transacting with them... I have photo evidences.. This organization dealings are manipulative.. Imagine the no of people they would have done this to.. All i need is my balance of #31500.. I cant send back the #143k+ cos i dont TRUST them anymore.

Below are the photo chat evidence with the female customer service before and after dealing with them.

Everybody knows that e-currency rate is not stable especially with the fall in USD price recently. That you spoke to our customer care and gave you a price does not mean that price cannot change. But we insist that price changes does not affect already received withdrawal in our system. We are not moved by your threat to post on various forums and even here. You have the liberty to do so but we know our customers for over 10 years without issue will never belief such a false allegation. It was your first transaction with us. You have earlier requested a refund but a finance personnel already paid for this transaction and we replied you immediately to refund the Naira received from us in-order to have your BTC back (which you have already requested). Why is that so difficult to do sir ? We had over 200 BTC withdrawal transactions the same day but we never had any issue with others.

CONCLUSIVELY, we need to explain how our BTC withdrawal system works to you. If at the time of placing the order, the price was N390 but you did not send the fund on time and then you later sent when the price drops. The system will take into consideration, the new price only. We have advised our IT personnel to look into the price changes for the affected day. His response will guide us in this regard. We will provide update with evidence within 24hrs.

WE ARE VERY TRANSPARENT, TRUSTWORTHY, STRONG & RELIABLE IN OUR DEALINGS FOR 10 YEARS AND THAT'S WHY WE ARE CHOSEN BY SEVERAL OTHER BIG COMPANIES AS THEIR PREFERRED EXCHANGE PARTNER! You can be sure that if your claim is true, you will be duly paid and compensated.

marcjoe:
I am awaiting my cash balance or i would tell the whole nairaland about the thief instantgold are...... You dont know the kind of damage this would do to your business by the time i expose your fraudulent manipulative deeds..

You leveled an allegation which is untrue and without any evidence, Then we asked you to returned the cash we sent you so that we return your BTC too. What other resolution do you want ?

marcjoe:
hello instantgold i am awaiting a resolution to the issue with ref no: 269885

i already sent a mail to your support.

We already replied you on this matter. We awaits your respond and received nothing from you.

latestsunny:
hi, how much is your rate today. I want to sell perfect money

Hi, We buy at N460 per USD.

Stephanieobi:
please, i sent bitcoins to you guys a day before yesterday, i still haven't received my cash.

Hi, I am sure this must have been treated.

preciousy000:
I'm using one ads network that pay in paypal, and currently Nigerian PayPal not allow receiving money. can you received my earning to your PayPal account and then to my local account?

Hi, we do not receive or buy PayPal.

Dear all, see our price updates below...

goldiam:
Neteller needed please quote me with your rate and I will contact you if it's favourable to me.

We sell at N550 per USD.

Jackpeter96:
if i sign up.. after selling my BTC is it dat i will receive d money directly to my nigerian bank account

Yes, you will receive cash directly into your Nigeria Naira bank account.

muawuya:
Do u still buy skrill usd

No. we are not buying at this time. We hope to resume soonest.

Kenooff:
Instantgold what's your buying rate for neteller I have some usd for sale

We buy at N420. Our prices are listed on the website homepage at www.instantgold.ng

adekunley93:
I've also not heard from them since.

This has already been processed. Please do email or chat or call us for faster response. We do cannot guarantee prompt response on this forum.

elyte:
this is one problem i have with Nigerian inernet companies.. they are inconsistent with their promises. I asked if I could sell and you said 'yes'. Now that I have sold, nothing is happening. you have not even changed the profile on your web page to 'accepted' no notifications. We all have expectations for doing business/transactions and that's why you should keep to promises and be professionally consistent at it. Please resolve this today. ref: 258404

As already mentioned, the transaction in question has already been PROCESSED.

adekunley93:
I sold $79 Neteller to you yesterday but since then, I've not heard anything from you and my account has not been credited.

Ref no: 258480

As we can see, you did not reply to the withdrawal instruction received from us for this transaction. You need to reply to the email stating your neteller email and the neteller transaction ID for for transfer confirmation. Please contact our support if you need further clarifications.

elyte:
Please what happen ... It's more than 24 hours . I haven't received anything .. Please check $192 neteller sold . Ref number: 258404

Ref 258404 has been paid. Please check with your bank...

bing:
@Instant Gold
your rate as at today buy perfect money

Perfect Money is N500 today. We are very sorry for the late response.

elyte:
Please can I sell today?

Yes, you can.