₦airaland Forum

Ninjaman25:
Got the phone i ordered from AliExpress today without any custom issues

What type of phone?
And which shipping did u use?
Nd how many days does it take b4 u got it?

Codedzng:
Yes
Received 3 untracked items from Seedaf this week

Wow that's good
Thanks
Let me go nd make an order

Has anyone received an item that has no tracking eg( canaio, free shipping, yanwen )through speedaf?

Ifeanyi4491:
yes

Thanks

Please does AliExpress ship smaller items with speedaf
If i choose canaio

This fucking seller ship my item with 4px today,after paying for yanwen shipping,
Nd he refused to reply my messages
What should i do guy's

Lemonz:
If it's not too much stress can you tell me the name of the store you bought from or send a link to the product page. I want to see the sellers details. Ratings, years of selling and other things.

HENGXIN Global Store
https://a.aliexpress.com/_dWjn6M1

Meister:
U never ask for refund bro?

Yes i have done that

Lemonz:
What is occurring please
Everybody's order in seeing is above 125 days. That one don pass 90day buyer protection na. Is this the new normal for AliExpress??
Please what shipping method did you use?

AliExpreess standard shipping

Guys please help
After 128 days
This is what i saw in track24
What does it mean?

chidioke75:
AliExpress WhatsApp group chat, reply with your number here to be added or message O81O3236O94 change O to 0

o8074383937

I just won my dispute this morning,
I'm using this opportunity to thank everyone that helped,
Thumps up

I was suggesting we create a telegram group for this forum
Bcus telegram is more faster everything than this nairaland forum,
Instead of refreshing page every time
It's just a suggestion oo

What do u think guys?

iKingsley:
reopen the dispute. Attach more proof

Okay
What type of prove again
Apart from the 3 screenshots from different tracking site

ceaser:
You may have to wait. Just hope that the system updates promptly within the next one week so that even if you don't lay hands on it in the next 5 days, you'll at least be sure of the final destination within Nigeria. If the update shows the final destination for pick up as your town, then it's 95% sure that the parcel is yours and you should wait for PO to contact you or you visit them yourself.

On the flip side (rare cases of useless sellers), the pickup town may be updated as another state far from yours. That is 90% probability that it was indeed meant for another buyer in Nigeria. The remaining 10% probably due to NIPOST delivery error.

U quoke the wrong person

ceaser:
@ bolded
Most likely that was the culprit. Either the system registered the dispute at the exact time you filed it or an representative picked up the case earlier than usual.

So what will i do nw?

genius43:
Post a Screenshot of the order showing the BP time.

No BP time again
E don run out

iKingsley:
what reason you chose for the dispute?

PURCHASE PROTECTION IS RUNNING OUT,BUT PACKAGE IS STILL IN TRANSIT

JESSE2:
I opened the disput some minutes b4 BP runs out

I just cancelled the disput nw
Then opened dispute again
The judgement is still invalid
Why will the judgement be invalid when my BP has truly runs out?

ceaser:
Did the BP actually run out before you opened the dispute? Notice that phrase in the message: "since your package is still in transit time"

The "BP running out but item still in transit" reason is usually valid when BP has run out and there is tracking evidence in support of the claim. You may have to attach screenshots of the tracking as evidence that the item is still in transit.

I opened the disput some minutes b4 BP runs out
I attached 3 screenshots from different tracking site

ceaser:
Arbitration will likely be in your favour.

Just make sure you reject the seller's proposal if he begs you to "please cancel the dispute". He will then be saying some rubbish about refunding you using PayPal or paystack or some shyte like that as if na everybody get PayPal. Once you cancel, na chase you go dey chase am to pay you your money.

Nonsense guys.

This is the judgement from AliExpreess
What should i do?
Should i cancel nd reopen the dispute?
Because they sent me a message after my BP expired that i still have 15days to file a disput

ceaser:
Arbitration will likely be in your favour.

Just make sure you reject the seller's proposal if he begs you to "please cancel the dispute". He will then be saying some rubbish about refunding you using PayPal or paystack or some shyte like that as if na everybody get PayPal. Once you cancel, na chase you go dey chase am to pay you your money.

Nonsense guys.

Okay thanks

thormeydey:
Wait till about 1hr to go then open dispute.....
Cc: Jboixxx

I hope the judgement from AliExpreess won't be invalid?

thormeydey:
Wait till about 1hr to go then open dispute.....
Cc: Jboixxx

Okay thanks

Hello guys
My BP is about to finish
Should i open a dispute now or wait till it runs out b4 i open the dispute?

ceaser:
Okay. You still have chances to open dispute again for "BP running out, item still in transit" at expiration and not later than 15 days after.

I believe the arbitration should be in your favour.

Thanks bro

ceaser:
You've not opened the dispute, so how can judgement be "invalid"?

I think you mean to say you have not been allowed to open dispute. In that case, you have to wait till the BP runs out in few hours time. You have from then till next 15 days to fike a dispute based on "purchase protection running out but item is till in transit" reason. But your tracking also has to show your claim as valid else AE will invalidate your claim.

Another danger here is in a situation where the seller actually does not ship the item but gives you a tracking number issued by another seller who also has a buyer in Nigeria. In such instance, two people in Nigeria are issued the tracking number. The only time you can tell that something is wrong is at "final delivery" where you can now see the town in Nigeria where the item is delivered. In that case, your dispute reason will be "package sent to wrong address" which will be validly incontrovertible. But you will also need adequate days of BP to follow the parcel till delivery for that to happen. If not, you risk AE telling you to wait for parcel to arrive within you BP period since tracking is still active.

I've had a similar situation about 3 years ago when seller claim to ship the item - a Windows tablet - but he didn't. Apparently he ran out of stocks and didn't want me to close order on implicating grounds, so he kukuma tell me "it's shipped". I come open mouth dey track number expecting the item only to later see final delivery at "Umuaiha".

Of course I opened dispute on the basis of "item sent to wrong address". And I believe that attracts less penalty to seller than "refusal to ship item after payment" which would have warranted an order cancellation.

I've had a seller who irked me by saying that the price of the item I paid for was a wrong price typed against the item in error. Me wey I don happy say I jam goldmine. He appealed that I pay more to make up for the price or cancel the order on the basis of "other reasons", a reason which I think attracts the least penalty among all reasons listed under the order cancellation tab, those reasons that will likely seriously derate the seller. Of course I obliged him, but I no happy as I miss that awoof.

Sorry for my English
I have already opened the dispute then later cancelled it
Bcus the judgement was invalid.

Guys help oo
I'm trying to open a dispute ,when i have 1 day left
Ali judgement is still invalid oo

Valto:
i cancelled a day after making order. i saw a cheaper option elsewhere.

How many days does it take b4 u where refunded?
Bcus i cancelled an order two days ago,but they haven't refund me

SpeedRacer:
1 day left then I opened dispute

Okay thanks

SpeedRacer:
One dispute won after almost 90 days no item
2 more to go

Hello bro
When did u open the dispute,is it during BP or after BP?
I'm asking bcus i have less than 1 day left in my BP.