Dear valued customer,

My name is James, and I'm an official representative of Jiji Nigeria on Nairaland. First of all, I'd like to apologize for this situation and the stress it has caused you.

We believe that sharing and checking feedback about sellers is one of the most valuable features of our platform.
This is one of the best ways to ensure that the person you will deal with is reliable. Hence, we pride ourselves in checking all customer feedback and publishing them asap which is our golden rule.
However, we are also humans, which means we can make mistakes. That's why we always appreciate it when users share their experiences and help us to notice and fix our flaws.

We have done our investigation and found that unfortunately, one of our moderators indeed rejected your feedback by mistake.
We've fixed this, and your feedback is publicly available now.

If you face any issues with our platform, feel free to let us know about that by sending an email at support@ or a DM to any of our official social pages.

Thank you for your patience and understanding.
Sorry again for any inconvenience caused. We hope that this incident won't leave you with a bad feeling.
We'd be honored to remain your preferred platform for shopping and selling.

Victoronah1:
I will try to make this as easy as possible to read and understand. We have the freedom to speech.

I have been using Jiji over the years, some sellers tried to scam me into buying their fake items but I always find a way to avoid buying those stuffs. Recently I discovered the feedback system on Jiji, where you can give a feedback if the seller did a good job. I got InTouch with a house agent,which the case became so horrible. The agent fought me over an inspection fee we never agreed. He made calls and called some of his friends to come to our location, but I was able to drag him to the station. After everything, we ended and I was so embarrassed an agent will involve in physical fight with his client. I went to the Jiji feedback system to give my feedback. After giving my feedback, Jiji deleted it immediately. I was Shocked. This is when I figured out Jiji deletes alot of feedback from their sellers. If you have a negative feedback with a seller, then Jiji immediately deletes it. This is very fraudulent, I have never seen an online store that deletes feedback. Feedback is an honest opinion of show a client or buyer feels and should be respected no matter what. Jiji has to go through the feedback themselves, and decide if it is worthy to be allowed. In turn deleting alot of valuable feedbacks that could save you from buying fake or getting scammed, and keeping bad sellers on their site. I will encourage you never to try . They cannot be trusted especially if the client is using their promotion tools. This agent posted over 10 hours all promoted, but no single house he posted is available. But the houses are getting promoted even as of recent.


Share your stories if you have been scammed on Jiji, and what was your experience.

I attached images below.

Mynd44
OAm4j

People need to know this. I claim responsibility of this post.