₦airaland Forum

mulannoire:
@justdera01

Re your question in Part 4; I was at TLS Ikeja 2 dats ago and was told by two of the hustlers there that it would be best to take it up with my bank as it is most likely a dispense error issue. I have done just that and proceeded to pay again while Access bank sorts it out.

Thanks a lot for this.
I’ve contacted my bank as well expecting a reversal or update within next 3 working day.

mulannoire:
Good morning guys...after selecting premium lounge and choosing appointment date, i made payment and was debited but did not get an appointment date. Site returned an error message. Has this happened to anyone?

This exact situation happened to me on Friday 28th. I selected premium lounge, paid with my debit card and didn’t get confirmation mail.
I had to pay again to secure an appointment date (I was able to get confirmation email on the new payment) but now stuck with trying to recover the initial 41k that didn’t go through.

I’m not even sure what to do as all ikeja tls tel don’t go through, but I’ve sent a complaint(feedback) through the tlscontact customer service and all I got is auto response confirming receipt of my feedback, I should expect response within 3 working days…tomorrow will be the third.

If I am unable to make headway with the complaint option, I’ll just have to inquire from them at their office when I go for my biometrics appointment on Friday.

Please let me know if you’ve been able to resolve this issue too. Thanks