I want to attend the clinic today , has anyone gone to mother and child in surulere after 16 wks and have been attended to

jboixxx:
Insert into bag was in Singapore, not 9ja. Your item isn't in 9ja yet from all screenshots you've uploaded.

Pray it's in 9ja sha cuz sometimes, you won't get an update till it gets to your PO.

Best of luck, Kem.

Ok but the insert into bag indicated Nigeria post though, am just confused right now though

1000angstroms:

Una too like to dey use mistake to suffer unnecessarily, this phone is locally available, I see no justification to your aliexpress adventure, you thought it'd be cheaper, what of these numerous stress? Hope you are enjoying it? Thať is why this thread was created, asking questions here would have averteđ this but I pray you get your device ôr a refund cos I know you acted ignorantly. Take care.

Thanks, I hope I get the item

Good morning, this is what I saw on Nipost tracking site is different from track 24, who can explain please cos AliExpress claim the item is in Nigeria and refuse refund.
Is it possible for the item to be inserted in a bag as at December 7th while it was shipped around Dec 2 ,and I got an update of despatch to oversea on the 7th. And on postal ninja I can see something from Nigeria post, pls help me explain

Good morning, this is what I saw on Nipost tracking site is different from track 24, who can explain please cos my AliExpress claim the item is in Nigeria and refuse refund.
Is it possible for the item to be inserted in a bag as at December 7th while it was shipped around Dec 2 ,and I got an update of despatch to oversea on the 7th. And from postal ninja site I can see something from Nigeria post, pls help me explain

zenith4biz:


Logistics companies including Nipost use specially designed tracking sites

Maybe that's where d update was gotten, will check my PO tommorow, thanks

zenith4biz:


At this junction you have to pray that your phone should come. Aliexpress had made the final decision, you can check whether you can appeal. I opened my dispute this morning and my refund was granted within two hours. Though I opened the dispute before and I was told that protection period has not expired, I canceled it immediately then I opened another on today.

Hmmm, it is well. I appeal by still telling them the item did not arrive, is it possible they got an update that this item is in Nigeria and am unable to see it, cos I don't understand

jboixxx:
customerservice@nipost.gov.ng

Thanks

Kennyflyair:


I want you to know that ALL HOPE IS NOT LOST YET. You can still appeal... just look for way to present your evidence that the item didn't arrive.

There was a time I had to make a video of the tracking Info. I used screen recorder and scrolled from beginning to the end of my tracking info. My refund was first declined but after presenting the evidence, they agreed.

So you may need to paste the tracking number on different tracking sites, screenshot/video the info... especially the last tracking update...

Screenshot and Video is the way to get their attention.

Like Genius said, maybe you can go to post Office to tell them to track for you. maybe they will even provide you with a screenshot or printout you can upload as evidence.

I wish you the best. Na one of the reasons I hate aliexpress be this. But we can't do without them.

TRY ALL YOU CAN, MONEY MUST NOT GO LIKE THAT.

.
Thanks

jboixxx:
Sorry about your ordeal
1. If AliExpress wants to be m*d, no matter the number of sites you uploaded to buttress your claim, they'll reject it. I've had similar experience and went as far as appealing it but it was rejected.

Unfortunately, this case is a phone, seller might not want to reason with you cuz of what's involved.

Be hopeful that it'll land. My item then, landed 12* days after.

What I think you can do in this case is to reach out to your PO, explain to them and ask if they can give you a "item not received" note. Not all POs will give this though while some will need to get confirmation from IMPC before issuing it for you. If you're lucky and able to get this within 5 workdays, appeal the dispute and attach it as evidence. That's the only evidence that can change AliExpress decision after that response they've given.

All the best.

Thanks
Is there a direct customer service contact I can get like an email

wildlife9999:


Some of this phone is available locally. Why not buy from official store with warranty

that was a mistake, I don't know if I should appeal now cos have been tracking is still showing despatch to transit country

genius43:


This is the tracking details you should have used, this and cainiao.

You can also go to your post office to track the item for you and use that result as evidence that it never came.

Next time when it involves a phone avoid AE. I rather buy locally at a higher price than go through this stress.

ok, can I still appeal but I also used the tracking from AliExpress website and it was still rejected

Kennyflyair:

From aliexpress judgement details, seems your package has arrived in your post Office. If the tracking information shows that, they'll never accept your refund request.

I suggest you track using track24 website. And post a screenshot of the latest update on nairaland let's see if it has truly landed.

I hope your item was not too expensive tho. I once had an item that showed "Arrived in destination country" but never got to me. I just assumed that something must have happened to the package from lagos to ogun state where I suppose collect am. I didn't bother opening dispute cos tracking showed it has landed in Nigeria (I knew I couldn't win).. Although another reason I could bone it is that it was a cheap item...maybe bought with coupon sef.

The item is a Xiaomi note 9s , from the tracking on track 24 is not showing is in Nigeria, I bought it from goldway.

genius43:


How do you want us to help? You didn't share any details of dispute resolution.

Also how many tracking results did you share when filing for dispute?

Usually you hardly win a dispute filed immediately BPP is expiring.

The seller extended the BPP but I opened dispute immediately the 90days was completed

kemshade:
Pls I opened dispute after BPP expires pls what does this mean , I didn't get the item

Pls help respond to this

kemshade:
Good afternoon, I opened a dispute after BPP expired, i didn't get the item, is as if AliExpress us supporting the seller, even from d update it didn't get to Nigeria, pls what should I do

someone should pls help me with this

Good afternoon, I opened a dispute after BPP expired, i didn't get the item, is as if AliExpress us supporting the seller, even from d update it didn't get to Nigeria, pls what should I do

This is the last updae , it didn't get to Nigeria, pls what should I do

Pls I opened dispute after BPP expires pls what does this mean , I didn't get the item

Khenz211:
Few minutes after my Buyer’s protection ran out, i opened a dispute and this is what aliexpress Sent me.
Please can anyone tell me what this means?

you will still get Ur refund, Chill for d 5 days

Still available

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meshachdbuzz:


The best bet is send it to US and send it to nija easy and one month and 1 week ur device don land

hmmmm, Nawa o

barlou:


Got my item today!

I put a call through to the PO n they confirmed item got in this morning. As at that time the tracking status hasn't been updated to showing it's in the PO

what item did u receive

fxtree:


No it was not confirmed before I opened the dispute. So what next?

got the same response ,am waiting for AliExpress 5days

searay:
A tablet

ok

searay:
I have taken delivery of all my remaining December, 2020 orders.
What a long wait it was! 74 and 77 days waiting.

Did u receive a phone also

Lixusheng:

Yes...

Thanks

Lixusheng:




Forget d days im add.... If d normal 90 complete open am..

Like dis now. If d 10 hrs comot i de open am... Bleep d 7 days im dash me... Thunder fire im ass

can I open dispute the normal day bp is suppose to expire cos he added 7 days already

Lixusheng:


Virtually all d xiaomi stores... Naija reviews na zero

the store I bought from is not even shipping to Nigeria anymore, let me just get my refund in peace

Uchepele:

xiaomi is custom best phone at d moment so if u ordered Xiaomi phone,just collect your refund after 90 days bcus u wont see it except God says otherwise.

Nawa ooo

jehovalives:
I think the pregnacare contain the listed so u could overdose on it if u add pregnacare

Ok, thanks

Has anyone receive phone recently, especially a Xiaomi phone which was ordered around November or December