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Career / Vacancy For Community Operator Assistant Postion At Aniwura by michaelhanson: 9:15pm On Mar 20, 2017
The Aniwura Int'l Projects Ltd is the parent company of aniwura.com. A multidimensional E-commerce marketplace and a marketing platform, Headquartered in Ikota-Lekki, Lagos. The company aims to bring all businesses in Nigeria and Africa to trade on its platform with a target of 200,000 merchants Subscription from Delta State within the next 12 months. Starting, we shall be opening 15 Trade service Support Centers in the State covering 10 federal constituencies in Delta State. We are recruiting to fill the position of:

Job Title: Community Operator Assistant (COA)
Job Code: APDT-01COA
Location: Delta State

Description:
Community Operator Assistant provide prompt professional resolution to daily customer issues and inquiries at the TSSC, while ensuing the smooth running of computer systems and users get maximum benefits from them. The candidate is expected to have basic Photoshop skills that is required for making product images.

This candidate must be fluent in English and the native dialect and must be based in the local community. A native will be a plus

Responsibilities:
• Establish first level contact with Customers and ensure first level merchant acquisition
• Talk customers through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
• Provide support, including procedural documentation and relevant reports
• Support the roll-out of new products and enlightening customers at the centre
• Set up new users' accounts and profiles and dealing with password issues
• Establish and maintain a good working relationship with both walk-in and existing customers.
• Set appointments, listen to customers' needs and sell our products and services to them
• Attend and participate in regular staff meetings
• Help Users send RFQ ( Request For Quotes)
• Customer support on our sites
• Help in arranging parcels and freight
• Receive samples at the centre and send pictures and description to appropriate quarter
• Excellent negotiation skills
• Proficient with personal computers and networking including Microsoft Excel
• Help User negotiate and issue purchase and sales orders
• Ability to work as a team
• Serve as liaison between the unit and the technology department to resolve issues
• Escalate trouble issues to relevant departments for resolution of issues. Follow up with related parties to ensure timely resolution of escalated issues.

Qualifications/Skills/Competencies:

• Essential Minimum of SSCE/GCSE/ND degree holders will be considered
• Customer focus
• Quality awareness
• Good problem solving skills
• Ability to recognize cost reduction opportunities
• Experience in Chat support, data entry, virtual assistant
• Enthusiasm and drive
• App testing experience will be a plus
• IT literate- Use of Microsoft word , Excel Quick learner and enthusiastic
• Flexible approach to stand by and overtime requirements (ability to work every other weekend)

Application Closing Date
7th April, 2017

How to Apply
Interested and qualified candidates should send their CV's to: hr@ictbeyondborders.net.ng using the job title as subject of the email.
Jobs/Vacancies / Vacancy For Community Operator Assistant Postion At Aniwura by michaelhanson: 9:06pm On Mar 20, 2017
The Aniwura Int'l Projects Ltd is the parent company of aniwura.com. A multidimensional E-commerce marketplace and a marketing platform, Headquartered in Ikota-Lekki, Lagos. The company aims to bring all businesses in Nigeria and Africa to trade on its platform with a target of 200,000 merchants Subscription from Delta State within the next 12 months. Starting, we shall be opening 15 Trade service Support Centers in the State covering 10 federal constituencies in Delta State. We are recruiting to fill the position of:

Job Title: Community Operator Assistant (COA)
Job Code: APDT-01COA
Location: Delta State

Description:
Community Operator Assistant provide prompt professional resolution to daily customer issues and inquiries at the TSSC, while ensuing the smooth running of computer systems and users get maximum benefits from them. The candidate is expected to have basic Photoshop skills that is required for making product images.

This candidate must be fluent in English and the native dialect and must be based in the local community. A native will be a plus

Responsibilities:
• Establish first level contact with Customers and ensure first level merchant acquisition
• Talk customers through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
• Provide support, including procedural documentation and relevant reports
• Support the roll-out of new products and enlightening customers at the centre
• Set up new users' accounts and profiles and dealing with password issues
• Establish and maintain a good working relationship with both walk-in and existing customers.
• Set appointments, listen to customers' needs and sell our products and services to them
• Attend and participate in regular staff meetings
• Help Users send RFQ ( Request For Quotes)
• Customer support on our sites
• Help in arranging parcels and freight
• Receive samples at the centre and send pictures and description to appropriate quarter
• Excellent negotiation skills
• Proficient with personal computers and networking including Microsoft Excel
• Help User negotiate and issue purchase and sales orders
• Ability to work as a team
• Serve as liaison between the unit and the technology department to resolve issues
• Escalate trouble issues to relevant departments for resolution of issues. Follow up with related parties to ensure timely resolution of escalated issues.

Qualifications/Skills/Competencies:

• Essential Minimum of SSCE/GCSE/ND degree holders will be considered
• Customer focus
• Quality awareness
• Good problem solving skills
• Ability to recognize cost reduction opportunities
• Experience in Chat support, data entry, virtual assistant
• Enthusiasm and drive
• App testing experience will be a plus
• IT literate- Use of Microsoft word , Excel Quick learner and enthusiastic
• Flexible approach to stand by and overtime requirements (ability to work every other weekend)

Application Closing Date
7th April, 2017

How to Apply
Interested and qualified candidates should send their CV's to: hr@ictbeyondborders.net.ng using the job title as subject of the email.
Jobs/Vacancies / Account Executives Postion At Aniwura by michaelhanson: 4:55pm On Mar 20, 2017
The Aniwura Int'l Projects Ltd is the parent company of aniwura.com. A multidimensional E-commerce marketplace and a marketing platform, Headquartered in Ikota-Lekki, Lagos. The company aims to bring all businesses in Nigeria and Africa to trade on its platform with a target of 200,000 merchants Subscription from Delta State within the next 12 months.
Starting, we shall be opening 15 Trade service Support Centers in the State covering 10 federal constituencies in Delta State. We are recruiting to fill the position of:

Job Title: Account Executives (AEs)
Job Code: APDT-01AEs
Location: Delta State

The goal of this position is to retain customers participation by providing a personalized experience and by effectively promoting our products and marketing information to our subscribers.

Description:
AE (Account Executives) is responsible for managing and enhancing all aspects of Aniwura discount partnerships, and Government partnerships including orientation and integration, engagement and business development, communication and alignment with key stakeholders, analysis and reporting, performance optimization, account support, issue resolution, and business strategy development.

The AE specialist will educate users about our products, services and offerings provided and actively seek opportunities to grow the relationship by recommending solutions that will help retain customers. An essential duty of this position is to place outbound calls, verify users information as recorded in our files and educate them on the details and materials available regarding our programs. AE's will be responsible for building a solid, ongoing and trusting relationship with assigned offices by utilizing their outside sales skills and strategically placing outbound calls to accounts. The AE will work cross functionality with the marketing team, product and operations team to ensure account expectations are met.

Responsibilities:
The Account Executive role is a key role in a motivated team supporting the business growth of Aniwura products. The Account Executive will provide superior technical support for Aniwura Discount partners and serve as a subject matter expert on our API integration process and developer challenges.

• Should be able to make several calls on a daily basis with the capability to make at least 2000 outbound calls a month depends on our growth.

• Resolving advanced technical issues on behalf of partners

• Will be executing process improvement initiatives, developing knowledge resources, and engaging with clients
• Actively engage with large companies / brands to bring them on board Aniwura and able to smartly Identify and secure new relationship with potentials

• Build solid trusting relationships with accounts to ensure growth and enlighten them on the tools we have provided to make them succeed.

• Act as primary point of contact for assigned accounts and new relationships by providing assistance and resolving issues promptly , do this by , investigate, troubleshoot to resolve account problems and issues promptly

• Coach, inform and assist accounts while providing verbal and written education on all services and programs offered

• Planning and working with Vendors to grow their business on aniwura portal by focusing on assortment growth and optimizing pricing strategy

• Provide very high quality customer service experience with each interaction in order to achieve account retention and growth
• Arrange and conduct business meetings and presentations for potential suppliers/ merchants

• Liaise with other internal departments in order to help potential sellers on various queries
• Serve as a key point of contact between Aniwura its SME's and G2B users to promote Aniwura and the state, to also address all technical and API related to merchants/ partners questions

• To investigate and solve technical merchants/ partners questions and issues

• Scrutinize merchants/ partners catalogue, pricing, and fulfilment issues identified by cross-functional that may have been identified. Also, to be vigilant to identify issues that requires immediate resolve (including merchandising, pricing and operations)

Qualifications:
• BSC/ HND in Business , Computer Science and or Computer Engineering is an added advantage

• Interest in B2B technical operations is very important with a long term interests in product management, operations and sales team management

• Interest in understanding the operational details of Aniwura business model

• Works well independently as well as doing well with team work

• Excellent analytical, organizational and written/verbal communication skills

• Ability to manage multiple, time-sensitive projects and competing priorities simultaneously, able to drive projects to completion with minimum guidance and high attention to detail

• Ability to think strategically, to structure problems independently, and to recognize trends and make recommendations using data

• Comfort with basic financial analysis/modelling and manipulating data in order to develop pricing recommendations and performance targets for key partner accounts

• Attention to detail, data driven and result oriented

• Strong interpersonal and communication skills and ability to influence people

• Fluent in English and one Delta state native language

• Good knowledge about the local market

• Experience working in SQL

Application Closing Date
7th April, 2017

How to Apply
Interested and qualified candidates should send their CV's to: hr@ictbeyondborders.net.ng using the job title as subject of the email.
Career / Vacancy For Merchant Acquisition Officers Postion At Aniwura by michaelhanson: 4:37pm On Mar 20, 2017
The Aniwura Int'l Projects Ltd is the parent company of aniwura.com. A multidimensional E-commerce marketplace and a marketing platform, Headquartered in Ikota-Lekki, Lagos. The company aims to bring all businesses in Nigeria and Africa to trade on its platform with a target of 200,000 merchants Subscription from Delta State within the next 12 months.
Starting, we shall be opening 15 Trade service Support Centers in the State covering 10 federal constituencies in Delta State. We are recruiting to fill the position of:

Job Title: Merchant Acquisition Officers (MAOs)
Job Code: APDT-01MAOs
Location: Delta State

Description:
Aniwura is seeking an exceptional product minded candidate to join Aniwura sales/partnership team as a Merchant Acquisition Officer. The individual will help build relationships across the industry, sell initiatives for Aniwura Products, negotiate strategic partnerships, help in the orientation and integration of new account, to support accounts and issues resolution.

Responsibilities:
• Establish and maintain strong relationships with senior execs across industries from internet, media, farmers, manufacturing, oil and gas and mobile companies
• Be product driven and develop strong relationships with the product team and engineers, internally and externally
• Be a part of Aniwura Sales Partnership efforts, managing relationships with both small and large numbers of partners in scalable ways; drive value for Aniwura users and bring Aniwura intended reviews to other product platforms
• Build strong relationships with potential offline merchants and onboard them on Aniwura market place
• Guide the partnership and deal process, managing each step from strategy/planning, development, prospecting, outreach terms negotiation, contract drafting negotiation and implementation
• Evaluate new initiatives and deals for strategic fit, and constantly keep the team updated on the landscape (especially the team head on possible interventions)
• May from time to time represent Aniwura as a spokesperson and evangelist at industry events in the Local Government Area
• Consistently deliver results by signing up subscribers/partners and meeting up with quarterly targets

Qualifications:
• Minimum 3-5 years’ experience in Business Development and Sales
• Successful track record as a business development or product/sales person at a comparable, Ecommerce, Telecom, Insurance or web company is an advantage
• Quick to identify and harness new markets and opportunities aligned to Aniwura's goal and vision
• product credibility: Product/Sales experience, or at least the ability to work with Sales/Product teams in a meaningful way
• Influential meeting presence, dynamics evangelist and can tear down walls, has strong network of contacts in the community ranging from SME start-ups to established brands
• Outstanding communication skills in all forms: written, presentation and negotiations
• Must speak one or more Nigerian Language , Native dialect of community of residence is compulsory
• Must develop Passion for Aniwura products

Application Closing Date
7th April, 2017

How to Apply
Interested and qualified candidates should send their CV's to: hr@ictbeyondborders.net.ng using the job title as subject of the email.
Jobs/Vacancies / Vacancy For Community Operator Postion At Aniwura by michaelhanson: 3:09pm On Mar 14, 2017
The Aniwura Int'l Projects Ltd is the parent company of aniwura.com. A multidimensional E-commerce marketplace and a marketing platform, Headquartered in Ikota-Lekki, Lagos. The company aims to bring all businesses in Nigeria and Africa to trade on its platform with a target of 200,000 merchants Subscription from Delta State within the next 12 months.
Starting, we shall be opening 15 Trade service Support Centers in the State covering 10 federal constituencies in Delta State. We are recruiting to fill the position of:

Job Title: Community Operator
Job Code: APDT-01CO
Location: Delta State

An exciting opportunity is available for a community operator to join our e-commerce sales team.
Purpose:
• The Community Operator (CO) in conjunction with the rest of the TSSC team plays a key role in delivering an exceptional professional and friendly service to all support centre customers, visitors and prospective new clients.
• The CO is an extension of our desire for customer success, they ensure client/ users are able to use our tools to connect to businesses and Government services to find business opportunities and ensure optimum management of their online needs
• As a Community Operator you will be working within a very busy team under continuous pressure to meet deadlines in a trade service support center. This involves assisting in the day-to-day operations of the centre. Main key is for you to provide an outstanding, professional customer experience and to make sales through leads generated via online, email and telephone enquiries in -line with the monthly, quarterly and annual targets.

The successful candidate should be well presented, professional and enthusiastic with a flexible and friendly attitude. He/ she must be able to thrive and perform in a busy, often in a pressured environment dealing with people of diverse cultures and literacy, with targets and high customer and Company expectations. With working hours of 8:00am to 8:00pm and 3 days off a week
Since the CO will be the first point of contact for new and existing customers and visitors therefore providing an exceptional impression and service, the main duties and responsibilities will include, but will not be limited to:



Responsible for the day to day running of the centre and providing services including:

• Managing switchboards; handling calls of various internal/external clients as well as various Aniwura areas of business at the center
• Responsible for maintaining and troubleshooting basic IT and telecom technical issues, set up and queries
Always arrange the centre to accommodate visitors
• Sales order processing
• Help users in the preparation of Purchase Orders
• He/she can assist in order Procurement on behalf of visitors/users
• Answering queries from walk in customers and over the telephone clients
• Giving advice and guidance on product selection to customers
• Liaising with other internal departments for customer success.
• All other general administrative tasks at the centre
• Ensure continual upkeep and standards of the trade centre to include operations/office area and communal areas
• Contributes to the overall revenue of the centre by identifying opportunities to promote Aniwura products and services
• Assisting customers/users both buyers and sellers to find the goods and products they are looking for through any of our catalogues or online marketplaces
• Administrative tasks- Sort mails/packages for onward delivery, (i.e.) Loyalty cards, parcels, etc, answering phones on behalf of the technology illiterates, sending their packages and supplies
• Delivering all round excellent customer service and ensuring customers have a great purchasing and selling experience
• Responsible for dealing with customer complaints right through to resolution with the support of your management team
• All other assigned duties may vary depending on TSSC needs.

Qualifications:
• BSc/ HND/ OND - Smart GCSE/WAEC/ NECO holders with standard A – C in Maths and English will be considered
• Working knowledge of Microsoft Office Suite, including Word, Excel, Powerpoint and outlook and the ability to understand further programmes to assist in the day to day centre
• operations
• Excellent computer skills – Office; Excel, Word, any CRM system


Skills & Competencies:
• Experience not needed but beneficial
• Fluent in English and native language
• Attention to detail
• Excellent telephone manner
• Excellent customer service skills
• Ability to work as part of a sales team
• Great working attitude
• Friendly and engaging personality
• Ability to operate basic office equipments
• Speak the local native language and possibly pass a Nigerian language with C in WAEC ( vernacular English a plus)
• Customer service skills, including the ability to remain flexible and calm in high pressure or continually changing situation
• Effective and professional communication skills in both local language and English (written and oral)
• Solid organisational skills, including the ability to prioritise and multi task in a demanding environment
• Excellent time management and personal organisational skills-1 year experience in sales, store
• Keeping marketing or internship will be a plus.

Application Closing Date
3rd April, 2017

How to Apply
Interested and qualified candidates should send their CV's to: hr@ictbeyondborders.net.ng using the job title as subject of the email.
Jobs/Vacancies / Vacancy For Area Support Manager Postion At Aniwura by michaelhanson: 12:51pm On Mar 14, 2017
The Aniwura Int'l Projects Ltd is the parent company of aniwura.com. A multidimensional E-commerce marketplace and a marketing platform, Headquartered in Ikota-Lekki, Lagos. The company aims to bring all businesses in Nigeria and Africa to trade on its platform with a target of 200,000 merchants Subscription from Delta State within the next 12 months.
Starting, we shall be opening 15 Trade service Support Centers in the State covering 10 federal constituencies in Delta State. We are recruiting to fill the position of:

Job Title: Area Support Manager (ASM)
Job Code: APDT-01ASM
Location: Delta State

Reporting to the DRM, you will be responsible for:
• Ensuring Quality Monitoring is done to improve overall quality performance across the project based on the quality standards
• Providing feedback and coaching based on quality audits, complaints and seller satisfaction remarks to improve on their communication and overall quality performance
• Arrange and cordinate Training of Agents, operators, partners and all other reporting employees on soft skills, call handling, sign up process, photo editing, CUG (closed user group) functionality effectively, communication skills and all others as it will be required.
• Providing report and analysis on quality progress to the Zonal Manager/DRM on weekly basis
• Ensuring categories are tagged correctly
• Ensure proper coordination and monitoring of pricing to ensure our value proposition, review and monitor competitors activities
• Ensuring operations process, procedure and guidelines of the TSSC are strictly adhered to
• Ensuring technical recoveries are done promptly when necessary
• Arranging meetings with different groups in the communities regularly to ensure requirements are on par
• Training TSSC staffs on new implementations and process changes.
• Develop relationships among locals , arrange for constant activities, leverage on such relationships to generate leads and increase the organizations revenue
• Manage online content in collaboration with the head office according to guidelines
• Ensure you find the root cause of issues raised and able to design action plan to solve problems promptly or escalate to the necessary channel without delay
• Document TSSC quality concerns and trends for procedural changes, recommendations and training.
• Provide information to assist in the performance feedback on employees (from Operators to Agents) and to increase motivation concerning centres quality concerns.
• Ensure local incentives payments to marketers/partners/agents are paid promptly.
• Development of a monthly feedback report to the State/Zonal office sharing knowledge and experience gained in the local government/market
• Other duties as assigned

Qualifications:
In order to succeed in the role, you should ideally have:
• At least 2-3 years of experience in a call centre environment or sales in which being a team leader for at least one year
• Degree/HND in rural development management, agriculture economics management, rural finance, rural marketing, personnel management and/or related social sciences is a plus.

Skills & Competencies:
• Excellent positive personal and professional attitude
• Must be a friendly personality
• Ability to handle masses and pressure
• Adaptability is crucial
• Has critical thinking skills
• Excellent communication skills
• Ability to analyse the root cause of issues and able to design action plan to solve
• Speak English and one Delta native language(additional Nigerian language will be a big plus)
• Ability to work independently and also a good team player
• Ability to multitask accordingly
• Should hold a valid driver's license
• Ability to interact with people of diverse cultures and backgrounds
• Ability to be creative and innovative in completing the given task
• Willing to accept and adapt to changes and undertake new challenges
• Must be able to work towards targets and goals set by the organization
• Willing to work in a team with positive and enthusiastic attitude
• See the bigger picture of the brand aniwura

Application Closing Date
3rd April, 2017

How to Apply
Interested and qualified candidates should send their CV's to: hr@ictbeyondborders.net.ng using the job title as subject of the email.
Business / Vacancy For Area Support Manager Postion At Aniwura by michaelhanson: 12:44pm On Mar 14, 2017
The Aniwura Int'l Projects Ltd is the parent company of aniwura.com. A multidimensional E-commerce marketplace and a marketing platform, Headquartered in Ikota-Lekki, Lagos. The company aims to bring all businesses in Nigeria and Africa to trade on its platform with a target of 200,000 merchants Subscription from Delta State within the next 12 months.
Starting, we shall be opening 15 Trade service Support Centers in the State covering 10 federal constituencies in Delta State. We are recruiting to fill the position of:

Job Title: Area Support Manager (ASM)
Job Code: APDT-01ASM
Location: Delta State

Reporting to the DRM, you will be responsible for:
• Ensuring Quality Monitoring is done to improve overall quality performance across the project based on the quality standards
• Providing feedback and coaching based on quality audits, complaints and seller satisfaction remarks to improve on their communication and overall quality performance
• Arrange and cordinate Training of Agents, operators, partners and all other reporting employees on soft skills, call handling, sign up process, photo editing, CUG (closed user group) functionality effectively, communication skills and all others as it will be required.
• Providing report and analysis on quality progress to the Zonal Manager/DRM on weekly basis
• Ensuring categories are tagged correctly
• Ensure proper coordination and monitoring of pricing to ensure our value proposition, review and monitor competitors activities
• Ensuring operations process, procedure and guidelines of the TSSC are strictly adhered to
• Ensuring technical recoveries are done promptly when necessary
• Arranging meetings with different groups in the communities regularly to ensure requirements are on par
• Training TSSC staffs on new implementations and process changes.
• Develop relationships among locals , arrange for constant activities, leverage on such relationships to generate leads and increase the organizations revenue
• Manage online content in collaboration with the head office according to guidelines
• Ensure you find the root cause of issues raised and able to design action plan to solve problems promptly or escalate to the necessary channel without delay
• Document TSSC quality concerns and trends for procedural changes, recommendations and training.
• Provide information to assist in the performance feedback on employees (from Operators to Agents) and to increase motivation concerning centres quality concerns.
• Ensure local incentives payments to marketers/partners/agents are paid promptly.
• Development of a monthly feedback report to the State/Zonal office sharing knowledge and experience gained in the local government/market
• Other duties as assigned

Qualifications:
In order to succeed in the role, you should ideally have:
• At least 2-3 years of experience in a call centre environment or sales in which being a team leader for at least one year
• Degree/HND in rural development management, agriculture economics management, rural finance, rural marketing, personnel management and/or related social sciences is a plus.

Skills & Competencies:
• Excellent positive personal and professional attitude
• Must be a friendly personality
• Ability to handle masses and pressure
• Adaptability is crucial
• Has critical thinking skills
• Excellent communication skills
• Ability to analyse the root cause of issues and able to design action plan to solve
• Speak English and one Delta native language(additional Nigerian language will be a big plus)
• Ability to work independently and also a good team player
• Ability to multitask accordingly
• Should hold a valid driver's license
• Ability to interact with people of diverse cultures and backgrounds
• Ability to be creative and innovative in completing the given task
• Willing to accept and adapt to changes and undertake new challenges
• Must be able to work towards targets and goals set by the organization
• Willing to work in a team with positive and enthusiastic attitude
• See the bigger picture of the brand aniwura

Application Closing Date
3rd April, 2017

How to Apply
Interested and qualified candidates should send their CV's to: hr@ictbeyondborders.net.ng using the job title as subject of the email.
Career / Vacancy For Area Support Manager Postion At Aniwura by michaelhanson: 12:37pm On Mar 14, 2017
The Aniwura Int'l Projects Ltd is the parent company of aniwura.com. A multidimensional E-commerce marketplace and a marketing platform, Headquartered in Ikota-Lekki, Lagos. The company aims to bring all businesses in Nigeria and Africa to trade on its platform with a target of 200,000 merchants Subscription from Delta State within the next 12 months.
Starting, we shall be opening 15 Trade service Support Centers in the State covering 10 federal constituencies in Delta State. We are recruiting to fill the position of:

Job Title: Area Support Manager (ASM)
Job Code: APDT-01ASM
[b]Location: [/b]Delta State

Reporting to the DRM, you will be responsible for:
• Ensuring Quality Monitoring is done to improve overall quality performance across the project based on the quality standards
• Providing feedback and coaching based on quality audits, complaints and seller satisfaction remarks to improve on their communication and overall quality performance
• Arrange and cordinate Training of Agents, operators, partners and all other reporting employees on soft skills, call handling, sign up process, photo editing, CUG (closed user group) functionality effectively, communication skills and all others as it will be required.
• Providing report and analysis on quality progress to the Zonal Manager/DRM on weekly basis
• Ensuring categories are tagged correctly
• Ensure proper coordination and monitoring of pricing to ensure our value proposition, review and monitor competitors activities
• Ensuring operations process, procedure and guidelines of the TSSC are strictly adhered to
• Ensuring technical recoveries are done promptly when necessary
• Arranging meetings with different groups in the communities regularly to ensure requirements are on par
• Training TSSC staffs on new implementations and process changes.
• Develop relationships among locals , arrange for constant activities, leverage on such relationships to generate leads and increase the organizations revenue
• Manage online content in collaboration with the head office according to guidelines
• Ensure you find the root cause of issues raised and able to design action plan to solve problems promptly or escalate to the necessary channel without delay
• Document TSSC quality concerns and trends for procedural changes, recommendations and training.
• Provide information to assist in the performance feedback on employees (from Operators to Agents) and to increase motivation concerning centres quality concerns.
• Ensure local incentives payments to marketers/partners/agents are paid promptly.
• Development of a monthly feedback report to the State/Zonal office sharing knowledge and experience gained in the local government/market
• Other duties as assigned

Qualifications:
In order to succeed in the role, you should ideally have:
• At least 2-3 years of experience in a call centre environment or sales in which being a team leader for at least one year
• Degree/HND in rural development management, agriculture economics management, rural finance, rural marketing, personnel management and/or related social sciences is a plus.

Skills & Competencies:
• Excellent positive personal and professional attitude
• Must be a friendly personality
• Ability to handle masses and pressure
• Adaptability is crucial
• Has critical thinking skills
• Excellent communication skills
• Ability to analyse the root cause of issues and able to design action plan to solve
• Speak English and one Delta native language(additional Nigerian language will be a big plus)
• Ability to work independently and also a good team player
• Ability to multitask accordingly
• Should hold a valid driver's license
• Ability to interact with people of diverse cultures and backgrounds
• Ability to be creative and innovative in completing the given task
• Willing to accept and adapt to changes and undertake new challenges
• Must be able to work towards targets and goals set by the organization
• Willing to work in a team with positive and enthusiastic attitude
• See the bigger picture of the brand aniwura

Application Closing Date
3rd April, 2017

How to Apply
Interested and qualified candidates should send their CV's to: hr@ictbeyondborders.net.ng using the job title as subject of the email.
NYSC / Vacancy For The Post Of A Direct Relationship Manager by michaelhanson: 1:06pm On Mar 09, 2017
The Aniwura Int'l Projects Ltd is the parent company of aniwura.com. A multidimensional E-commerce marketplace and a marketing platform, Headquartered in Ikota-Lekki, Lagos. The company aims to bring all businesses in Nigeria and Africa to trade on its platform with a target of 200,000 merchants Subscription from Delta State within the next 12 months.
Starting, we shall be opening 15 Trade service Support Centers in the State covering 10 federal constituencies in Delta State. We are recruiting to fill the position of:

Job Title: Direct Relationship Manager (DRM)
Job Code: APDT-01DRM
Location: Delta State

Job Description
• This position within the Marketing Function is responsible for leading and executing partnership strategies across corporate partners, government entities and developing new digital business opportunities for Aniwura Int'l Projects Ltd in Delta State

• The role require basic knowledge of the digital content distribution paid-owned-earned media model and potential growth driver for e-commerce. The potential employee will work side-by-side with the marketing and communication, Sales and Operations teams.

• Report directly to the COO (Chief Operations Officer)

• Temporarily report to the Head of Operations and put the CEO In the copy

Responsibilities
Responsible for supporting Aniwura's operations in the south-south region with a focus on Delta State: to exceed targets and new business acquisition through a variety of tasks and responsibilities as stated below
• Actively engage with large companies/brands to bring them on board Aniwura
• Arrange and conduct business meetings and presentations for potential Customers /Institutions on behalf of Aniwura in Delta State. Or as assigned across the Niger Delta
• Negotiate collaborations and partnerships with trade associations, institutions and structure deals with the aim of increasing revenue and awareness for Aniwura in the state. Thereafter, track , evaluate initiatives and suggest improvements for each collaboration
• Work with all departmental or unit heads in the state in order to help potential sellers find success with our tools to achieve their full potentials on the platform
• Plan, manage and implement measures to heighten the effectiveness and performance of the team
• Cultivate effective team relationship with executive decision makers in key accounts both in the state and at the head office , to also work directly with the Assigned management coordinator and Regional Sales Executives as well as other key stakeholders across all departments
• Drive revenue growth of Aniwura's products and solutions by working with the team across all departments in the region to support meeting or exceeds both new merchant acquisition and retention goals on monthly and quarterly basis
• Proactively work with internal support groups to ensure a coordinated and effective merchant acquisition, retention, and growth effort.
• Focus on the execution, measurement, and improvement of marketing programs to drive customer acquisition and retention/ renewals
• Support the Account Management and product development team to identify top opportunities and priorities based on customer's experience and creatively seek ways to meet their unique needs and use the insight gained to help the team to make aniwura grow and better
• Collaborate closely with cross-functional team both at the regional level and head office including: Sales/merchant acquisition, Account Management, Contracts Development, Finance/Database Marketing, Product Marketing, Product development, E-team and Operations
• Increase and maintain financial performance and operational efficiency of diverse pricing models including PRO Government Selections and Special Offers.
• Developing the strategy and execution of marketing partnerships for Aniwura in Delta State
• Build and nurture relationships with partners across different categories
• Working closely with internal sales and marketing channels to deliver the committed services in the state
• Create and routinely update templates for reporting of partnership campaign results
Qualifications:
• Four-year university degree or HND in business/Sales/Account management /Digital marketing related field strongly preferred with at least 2 years’ experience that includes data-driven analysis of campaign performance.
• An MBA is a plus (Added advantage).
• Experience managing stakeholders, both internally and externally
• Interest in e-commerce/online business and a fast learner
• Experience working effectively within cross-organizational teams.

Skills & Competencies:
• Strong communication skills in English and minimum 1 of the following Dialects (both oral and written) ( Isoko, Itsekiri, Urhobo, Ijaw, Igbo, Ika, Ukwuani, Additional foreign language is a plus
• Strong analytical skills
• Ability to think strategically as well as effectively manage details
• Excellent organizational, writing, and oral communication skills
• Project management experience useful
• Strong working knowledge of Microsoft Excel and PowerPoint
• Must be very articulate, pay attention to details and ability to prioritize
• Works well independently as well as in a team
• Confident, outgoing and self-driven
• Extremely structured and capable of handling multiple tasks and projects simultaneously
• Understand industry trends and able to evaluate opportunities for growth
• Proactive, action-oriented individual and must possess a great attitude and a high degree of collaborative initiative with a desire to grow professionally
• Should be able to independently recommend methods in carrying out marketing initiatives in the region

Application Closing Date
29th March, 2017

How to Apply
Interested and qualified candidates should send their CV's to: hr@ictbeyondborders.net.ng using the job title as subject of the email.
Jobs/Vacancies / Vacancy For The Post Of A Direct Relationship Manager by michaelhanson: 5:44pm On Mar 08, 2017
The Aniwura Int'l Projects Ltd is the parent company of aniwura.com. A multidimensional E-commerce marketplace and a marketing platform, Headquartered in Ikota-Lekki, Lagos. The company aims to bring all businesses in Nigeria and Africa to trade on its platform with a target of 200,000 merchants Subscription from Delta State within the next 12 months.
Starting, we shall be opening 15 Trade service Support Centers in the State covering 10 federal constituencies in Delta State. We are recruiting to fill the position of:

Job Title: Direct Relationship Manager (DRM)
Job Code: APDT-01DRM
Location: Delta State

Job Description
• This position within the Marketing Function is responsible for leading and executing partnership strategies across corporate partners, government entities and developing new digital business opportunities for Aniwura Int'l Projects Ltd in Delta State

• The role require basic knowledge of the digital content distribution paid-owned-earned media model and potential growth driver for e-commerce. The potential employee will work side-by-side with the marketing and communication, Sales and Operations teams.

• Report directly to the COO (Chief Operations Officer)

• Temporarily report to the Head of Operations and put the CEO In the copy

Responsibilities
Responsible for supporting Aniwura's operations in the south-south region with a focus on Delta State: to exceed targets and new business acquisition through a variety of tasks and responsibilities as stated below
• Actively engage with large companies/brands to bring them on board Aniwura
• Arrange and conduct business meetings and presentations for potential Customers /Institutions on behalf of Aniwura in Delta State. Or as assigned across the Niger Delta
• Negotiate collaborations and partnerships with trade associations, institutions and structure deals with the aim of increasing revenue and awareness for Aniwura in the state. Thereafter, track , evaluate initiatives and suggest improvements for each collaboration
• Work with all departmental or unit heads in the state in order to help potential sellers find success with our tools to achieve their full potentials on the platform
• Plan, manage and implement measures to heighten the effectiveness and performance of the team
• Cultivate effective team relationship with executive decision makers in key accounts both in the state and at the head office , to also work directly with the Assigned management coordinator and Regional Sales Executives as well as other key stakeholders across all departments
• Drive revenue growth of Aniwura's products and solutions by working with the team across all departments in the region to support meeting or exceeds both new merchant acquisition and retention goals on monthly and quarterly basis
• Proactively work with internal support groups to ensure a coordinated and effective merchant acquisition, retention, and growth effort.
• Focus on the execution, measurement, and improvement of marketing programs to drive customer acquisition and retention/ renewals
• Support the Account Management and product development team to identify top opportunities and priorities based on customer's experience and creatively seek ways to meet their unique needs and use the insight gained to help the team to make aniwura grow and better
• Collaborate closely with cross-functional team both at the regional level and head office including: Sales/merchant acquisition, Account Management, Contracts Development, Finance/Database Marketing, Product Marketing, Product development, E-team and Operations
• Increase and maintain financial performance and operational efficiency of diverse pricing models including PRO Government Selections and Special Offers.
• Developing the strategy and execution of marketing partnerships for Aniwura in Delta State
• Build and nurture relationships with partners across different categories
• Working closely with internal sales and marketing channels to deliver the committed services in the state
• Create and routinely update templates for reporting of partnership campaign results
Qualifications:
• Four-year university degree or HND in business/Sales/Account management /Digital marketing related field strongly preferred with at least 2 years’ experience that includes data-driven analysis of campaign performance.
• An MBA is a plus (Added advantage).
• Experience managing stakeholders, both internally and externally
• Interest in e-commerce/online business and a fast learner
• Experience working effectively within cross-organizational teams.

Skills & Competencies:
• Strong communication skills in English and minimum 1 of the following Dialects (both oral and written) ( Isoko, Itsekiri, Urhobo, Ijaw, Igbo, Ika, Ukwuani, Additional foreign language is a plus
• Strong analytical skills
• Ability to think strategically as well as effectively manage details
• Excellent organizational, writing, and oral communication skills
• Project management experience useful
• Strong working knowledge of Microsoft Excel and PowerPoint
• Must be very articulate, pay attention to details and ability to prioritize
• Works well independently as well as in a team
• Confident, outgoing and self-driven
• Extremely structured and capable of handling multiple tasks and projects simultaneously
• Understand industry trends and able to evaluate opportunities for growth
• Proactive, action-oriented individual and must possess a great attitude and a high degree of collaborative initiative with a desire to grow professionally
• Should be able to independently recommend methods in carrying out marketing initiatives in the region

Application Closing Date
29th March, 2017

How to Apply
Interested and qualified candidates should send their CV's to: hr@ictbeyondborders.net.ng using the job title as subject of the email.
Career / Vacancy For The Post Of A Direct Relationship Manager by michaelhanson: 5:24pm On Mar 08, 2017
The Aniwura Int'l Projects Ltd is the parent company of aniwura.com. A multidimensional E-commerce marketplace and a marketing platform, Headquartered in Ikota-Lekki, Lagos. The company aims to bring all businesses in Nigeria and Africa to trade on its platform with a target of 200,000 merchants Subscription from Delta State within the next 12 months.
Starting, we shall be opening 15 Trade service Support Centers in the State covering 10 federal constituencies in Delta State. We are recruiting to fill the position of:

Job Title: Direct Relationship Manager (DRM)
Job Code: APDT-01DRM
Location: Delta State

Job Description
• This position within the Marketing Function is responsible for leading and executing partnership strategies across corporate partners, government entities and developing new digital business opportunities for Aniwura Int'l Projects Ltd in Delta State

• The role require basic knowledge of the digital content distribution paid-owned-earned media model and potential growth driver for e-commerce. The potential employee will work side-by-side with the marketing and communication, Sales and Operations teams.

• Report directly to the COO (Chief Operations Officer)

• Temporarily report to the Head of Operations and put the CEO In the copy

Responsibilities
Responsible for supporting Aniwura's operations in the south-south region with a focus on Delta State: to exceed targets and new business acquisition through a variety of tasks and responsibilities as stated below
• Actively engage with large companies/brands to bring them on board Aniwura
• Arrange and conduct business meetings and presentations for potential Customers /Institutions on behalf of Aniwura in Delta State. Or as assigned across the Niger Delta
• Negotiate collaborations and partnerships with trade associations, institutions and structure deals with the aim of increasing revenue and awareness for Aniwura in the state. Thereafter, track , evaluate initiatives and suggest improvements for each collaboration
• Work with all departmental or unit heads in the state in order to help potential sellers find success with our tools to achieve their full potentials on the platform
• Plan, manage and implement measures to heighten the effectiveness and performance of the team
• Cultivate effective team relationship with executive decision makers in key accounts both in the state and at the head office , to also work directly with the Assigned management coordinator and Regional Sales Executives as well as other key stakeholders across all departments
• Drive revenue growth of Aniwura's products and solutions by working with the team across all departments in the region to support meeting or exceeds both new merchant acquisition and retention goals on monthly and quarterly basis
• Proactively work with internal support groups to ensure a coordinated and effective merchant acquisition, retention, and growth effort.
• Focus on the execution, measurement, and improvement of marketing programs to drive customer acquisition and retention/ renewals
• Support the Account Management and product development team to identify top opportunities and priorities based on customer's experience and creatively seek ways to meet their unique needs and use the insight gained to help the team to make aniwura grow and better
• Collaborate closely with cross-functional team both at the regional level and head office including: Sales/merchant acquisition, Account Management, Contracts Development, Finance/Database Marketing, Product Marketing, Product development, E-team and Operations
• Increase and maintain financial performance and operational efficiency of diverse pricing models including PRO Government Selections and Special Offers.
• Developing the strategy and execution of marketing partnerships for Aniwura in Delta State
• Build and nurture relationships with partners across different categories
• Working closely with internal sales and marketing channels to deliver the committed services in the state
• Create and routinely update templates for reporting of partnership campaign results
Qualifications:
• Four-year university degree or HND in business/Sales/Account management /Digital marketing related field strongly preferred with at least 2 years’ experience that includes data-driven analysis of campaign performance.
• An MBA is a plus (Added advantage).
• Experience managing stakeholders, both internally and externally
• Interest in e-commerce/online business and a fast learner
• Experience working effectively within cross-organizational teams.

Skills & Competencies:
• Strong communication skills in English and minimum 1 of the following Dialects (both oral and written) ( Isoko, Itsekiri, Urhobo, Ijaw, Igbo, Ika, Ukwuani, Additional foreign language is a plus
• Strong analytical skills
• Ability to think strategically as well as effectively manage details
• Excellent organizational, writing, and oral communication skills
• Project management experience useful
• Strong working knowledge of Microsoft Excel and PowerPoint
• Must be very articulate, pay attention to details and ability to prioritize
• Works well independently as well as in a team
• Confident, outgoing and self-driven
• Extremely structured and capable of handling multiple tasks and projects simultaneously
• Understand industry trends and able to evaluate opportunities for growth
• Proactive, action-oriented individual and must possess a great attitude and a high degree of collaborative initiative with a desire to grow professionally
• Should be able to independently recommend methods in carrying out marketing initiatives in the region

Application Closing Date
29th March, 2017

How to Apply
Interested and qualified candidates should send their CV's to: hr@ictbeyondborders.net.ng using the job title as subject of the email.

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