Accounting for Non-Accountants
Why Attend
Accounting is the language of business. By attending this course you will learn fundamentals of accounting, reading and analysis of financial statements. You will also appreciate the relationship between accounting and finance and understand the use of debits and credits. Finally, this course will help you to accurately record financial transactions and summarize them in financial statements.
Course Methodology
This course uses a mix of interactive techniques, such as brief presentations by the consultant and the participants, in addition to demonstrating theoretical core accounting topics. The course also features real-life case studies that are discussed, solved and presented by participants.
Course Objectives
By the end of the course, participants will be able to:
● Define accounting and the accounting cycle
● Identify the major rules and principles of accounting under the International Financial Reporting Standards (IFRS)
● Demonstrate knowledge of the basic accounting equation, double-entry bookkeeping, and the new automated accounting systems
● List the key financial statements (balance sheet, income statement, changes in shareholders’ equity and cash flow statement) and their components
● Practice financial statements’ adjustments at month and year-end
Target Audience
Managers, supervisors and staff from any function including the accounting department who need to improve understanding and application and techniques of the language of numbers.
Target Competencies
● Accounting for business transactions
● Prepare income statements
● Interpret balance sheets
● Analyze cash flow statements
● Prepare adjustment entries
● Use debits and credits
● Apply International Financial Reporting Standards (IFRS)
Associations
National Association of State Boards of Accountancy (NASBA) : Ciel Consulting
Training & Consulting is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website
Course Outline
● Introducing accounting and financial statements
● Definition of accounting
● Users of accounting information
● Basic financial statements
● The corporation defined
● Presentation of accounting information by different business entities
● International Financial Reporting Standards (IFRS)
● The International Accounting Standards Board (IASB)
● Introduction to IFRS
● Main differences between IFRS and US Generally Accepted Accounting Principles (GAAP)
● Double-entry accounting
● The accounting equation
● Traditional double-entry bookkeeping
● Your asset is his liability
● The chart of accounts
● The general journal
● The general ledger
● The Trial balance
● Modern bookkeeping: automating transactions
● Income statements
● Defining the income statement
● Defining revenue and its recognition
● Defining expenditures and their classifications
● Calculating profit
● Gross profit
● Operating profit
● Net profit
● The income statement illustrated
● Net equity
● Defining capital stock
● Dividends are not an expense
● Cash dividends, stock dividends and stock split
● Definition of treasury stock
● Retained earnings - not the same as cash
● The balance sheet and its components
● Defining the balance sheet
● Assets
● Liabilities
● Equity
● Current versus non-current assets and liabilities
● The balance sheet illustrated
● Cash flow statement
● Defining the statement of cash flows
● Cash and cash equivalents
● Classification of cash flows
● Operating activities
● Investing activities
● Financing activities
● The cash flow statement illustrated
● Adjustments to financial statements
● The accrual concepts
● Accruals and prepayments
● Depreciation
● Bad debts
● Provisions for contingencies

Address:
No 21 Oil Field Avenue, Off School Road Elelenwo, Port Harcourt.

HOTLINES: 07039147221, 08167198806

Course Agenda Week 1 Day 1. Introduction to CRM® Course Certification
What are CRM
Application Requirements for the CRM® Exam
Guidelines to Fill Up the CRM® Application
About the CRM® Exam
CRM® Exam Syllabus
Feasibility Studies: Preparation, Analysis & Evaluation
Fundamentals of Customer Care & Exceptional Customer Service Skills
Gaining Customer insights: The Customer Research strategies
Optimizing the Moment of Truth in Customer Service
Why are Customers Important?
Customers are the Reason we are in the Business
We want our Customer to Continue to Choose us
Customers Experience Statements
Customer Service & Business Development Strategies
Day 2. BUILDING & MANAGING RELATIONSHIP
The Dynamics of Customer Relationship Management
Customer Psychology Management
Strategic Customer Servicing2+
Customer Service Quality Process
Handling Customers Complaints & Techniques for Dealing with Angry Customer
Designing & Managing Customer Service Culture
Aligning Customer Service Strategy with Corporate Strategy
Strategic/Key Accounts Management Strategies Day 4. Project Integration Management
Day 3. Practical Walkthrough
The Customer Service/Sales Profile
Managing Initial or Stand-Alone Transactions
Installation and use of CRM+ software
2.1 About the course
Ciel Consulting PMP® training from Simplilearn is designed to ensure that you clear the CRM® exam in the first attempt. Our hands-on training approach, entrusted by 2,000+ learners, will help you to imbibe the workings of the Process groups and knowledge areas as prescribed by CRM®. We guarantee that you’ll walk away with all the preparation and confidence you need to conquer the exam and earn the CRM® certification.
2.2 What are the course objectives
Objectives/Benefits
After attending this workshop, participants would have gained knowledge and practice of:
* Setting & clarifying customer service goals and how to achieve it
* Building formidable group of loyal customers
* Demonstrating commitment to customer service attitudes
* Customer service and company's future
* Classifying profitable customers & service each excellently
* Recording customer retention rate between 90-95% consistently annually
* Maximize profit for their organizations
* Providing prompt & courteous services
* Manage customers' special request
* How to deal with an Angry Customers
* Projecting professional image
* Appropriate & Correct Telephone Etiquette
* Professionally handle service failure and recovery strategies
2.3 Who should do this course
This course is designed for all whose actions, task or decisions affect or relates to customer acquisition, retention and management. They includes but not limited to:
Business Owners
Managers/supervisors
Customer service representatives
Call centre agents
Sales/Marketing Staff
Operations/maintenance staff
Accounts/finance personnel
Field Service professionals & managers
2.4 What does the training pack contain?
Certificate of completion.
CRM Training materials
Training Manuals
Exam Prep Book
EQMS installation and training
Students Workbook and Project Templates
Real-life application and understanding
Certified and Experienced trainers
Exam support including registration and scheduling Free exam Prep class.
Venue:
Lagos Training Center: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos
Port Harcourt Training Center: 21 Oil Field Guest House Close, off School Road by MTN Junction Elelenwo.
Abuja Training Center: Beside RCCG Zonal Headquarters at Cornershop, close to Indian Hospital, Karu, Abuja FCT.
Call our Hotlines for Reservations: Lagos, Abuja, PH
Dates:
2 Day Customer Relationship Management Training
Lagos, PH and Abuja
CRM | Weekday | 18TH – 19TH June, 2018| 2 days | N49,999
CRM | Weekend | 16TH – 17TH June, 2018| 2 Weekend| N49,999
Click Here to see Course brochure

What Impact Does Norovirus Have On Food Hygiene And Safety?

What is norovirus?

Known in lay terms as the winter vomiting bug, norovirus can cause dangerous infections of the stomach and bowel and is, in fact, one of the most common causes of gastroenteritis in the UK. The resulting symptoms are highly unpleasant, since they include diarrhoea, vomiting and fever and, in certain circumstances, this can lead to severe dehydration.

How does norovirus spread?

Norovirus is highly infectious, and the risks of contracting an illness from it can be serious, which is why maintaining good hygiene at all times is essential. The virus can spread from an infected person to somebody else. It can also spread by eating or drinking contaminated products (including food contaminated at its source, such as oysters taken from contaminated water), or when a person or a food comes into contact with an object or surface that has been contaminated. A huge problem with norovirus is that it is able to survive in a contaminated spot for a number of days, which is why those handling food should always ensure excellent hygiene and safety at all times, both in the kitchen and outside of it.
What Impact Does Norovirus Have On Food Hygiene And Safety?

What is norovirus?

Known in lay terms as the winter vomiting bug, norovirus can cause dangerous infections of the stomach and bowel and is, in fact, one of the most common causes of gastroenteritis in the UK. The resulting symptoms are highly unpleasant, since they include diarrhoea, vomiting and fever and, in certain circumstances, this can lead to severe dehydration.

How does norovirus spread?

Norovirus is highly infectious, and the risks of contracting an illness from it can be serious, which is why maintaining good hygiene at all times is essential. The virus can spread from an infected person to somebody else. It can also spread by eating or drinking contaminated products (including food contaminated at its source, such as oysters taken from contaminated water), or when a person or a food comes into contact with an object or surface that has been contaminated. A huge problem with norovirus is that it is able to survive in a contaminated spot for a number of days, which is why those handling food should always ensure excellent hygiene and safety at all times, both in the kitchen and outside of it.

How can food handlers improve food hygiene and safety to reduce the risk of norovirus transmission?

Hand washing should form an innate part of a food handler's behaviour. It is important to prevent the transmission of all viruses and bacteria, not just norovirus. To get rid of as many pathogens as possible, hands should be washed thoroughly with hot water and soap before and after any food is prepared or handled. The same is also necessary in other circumstances, especially after going to the toilet. The reason for this is because if any trace of vomit or faeces from someone who is infected gets onto the food, there is a risk that another person who handles or eats the food will be infected. It is important to note that hand sanitizers cannot be used as a sufficient substitution for hand washing when it comes to norovirus because some are effective against this particular virus while others have no effect at all.

Another extremely important point for food handlers to recognise is that they should not return to work until they have fully recovered which will be three days after symptoms have subsided. This is because someone infected with norovirus is not only highly contagious during the time they display symptoms, but also for a number of days afterwards when norovirus particles continue to be shed. Therefore, a food handler must not be involved in any food preparation, cooking or serving areas, and must not be allowed on site if ill, otherwise an outbreak of norovirus infection could occur.

In the unfortunate event of an employee becoming ill on site, care must be taken to make sure that any clothing or materials soiled by vomit or faeces is machine washed straight away and then dried. Any sinks or bathrooms in which someone has been ill must also be thoroughly cleaned to reduce the risk of spreading the virus.

Disinfecting surfaces is also a must, as is ensuring that utensils and kitchen equipment are kept clean. Furthermore, food handlers should ideally not have bare hand contact with any food ready to be eaten, and should preferably wear single-use gloves. Extremely good hand washing procedures must be in place if such direct contact is allowed, given that only a small number of norovirus cells are needed to cause infection in a person.

Finally, it must be remembered that these food hygiene procedures must be carried out in addition to those already in place. Norovirus outbreaks are unfortunately all too common and can occur even when the most stringent hygiene and safety levels are enforced. However, the majority of outbreaks are avoidable and food handlers have a particularly important role in helping to minimise the risk to others of becoming contaminated with this virus. Norovirus not only brings significant problems of disease but can result in becoming an economic burden. Food handlers should be strict about the way in which they carry ouWhat Impact Does Norovirus Have On Food Hygiene And Safety?

What is norovirus?

Known in lay terms as the winter vomiting bug, norovirus can cause dangerous infections of the stomach and bowel and is, in fact, one of the most common causes of gastroenteritis in the UK. The resulting symptoms are highly unpleasant, since they include diarrhoea, vomiting and fever and, in certain circumstances, this can lead to severe dehydration.

How does norovirus spread?

Norovirus is highly infectious, and the risks of contracting an illness from it can be serious, which is why maintaining good hygiene at all times is essential. The virus can spread from an infected person to somebody else. It can also spread by eating or drinking contaminated products (including food contaminated at its source, such as oysters taken from contaminated water), or when a person or a food comes into contact with an object or surface that has been contaminated. A huge problem with norovirus is that it is able to survive in a contaminated spot for a number of days, which is why those handling food should always ensure excellent hygiene and safety at all times, both in the kitchen and outside of it.

How can food handlers improve food hygiene and safety to reduce the risk of norovirus transmission?

Hand washing should form an innate part of a food handler's behaviour. It is important to prevent the transmission of all viruses and bacteria, not just norovirus. To get rid of as many pathogens as possible, hands should be washed thoroughly with hot water and soap before and after any food is prepared or handled. The same is also necessary in other circumstances, especially after going to the toilet. The reason for this is because if any trace of vomit or faeces from someone who is infected gets onto the food, there is a risk that another person who handles or eats the food will be infected. It is important to note that hand sanitizers cannot be used as a sufficient substitution for hand washing when it comes to norovirus because some are effective against this particular virus while others have no effect at all.

Another extremely important point for food handlers to recognise is that they should not return to work until they have fully recovered which will be three days after symptoms have subsided. This is because someone infected with norovirus is not only highly contagious during the time they display symptoms, but also for a number of days afterwards when norovirus particles continue to be shed. Therefore, a food handler must not be involved in any food preparation, cooking or serving areas, and must not be allowed on site if ill, otherwise an outbreak of norovirus infection could occur.

In the unfortunate event of an employee becoming ill on site, care must be taken to make sure that any clothing or materials soiled by vomit or faeces is machine washed straight away and then dried. Any sinks or bathrooms in which someone has been ill must also be thoroughly cleaned to reduce the risk of spreading the virus.

Disinfecting surfaces is also a must, as is ensuring that utensils and kitchen equipment are kept clean. Furthermore, food handlers should ideally not have bare hand contact with any food ready to be eaten, and should preferably wear single-use gloves. Extremely good hand washing procedures must be in place if such direct contact is allowed, given that only a small number of norovirus cells are needed to cause infection in a person.

Finally, it must be remembered that these food hygiene procedures must be carried out in addition to those already in place. Norovirus outbreaks are unfortunately all too common and can occur even when the most stringent hygiene and safety levels are enforced. However, the majority of outbreaks are avoidable and food handlers have a particularly important role in helping to minimise the risk to others of becoming contaminated with this virus. Norovirus not only brings significant problems of disease but can result in becoming an economic burden. Food handlers should be strict about the way in which they carry out tasks in the workplace, always ensuring the highest level of hygiene and safety.
What Impact Does Norovirus Have On Food Hygiene And Safety?

What is norovirus?

Known in lay terms as the winter vomiting bug, norovirus can cause dangerous infections of the stomach and bowel and is, in fact, one of the most common causes of gastroenteritis in the UK. The resulting symptoms are highly unpleasant, since they include diarrhoea, vomiting and fever and, in certain circumstances, this can lead to severe dehydration.

How does norovirus spread?

Norovirus is highly infectious, and the risks of contracting an illness from it can be serious, which is why maintaining good hygiene at all times is essential. The virus can spread from an infected person to somebody else. It can also spread by eating or drinking contaminated products (including food contaminated at its source, such as oysters taken from contaminated water), or when a person or a food comes into contact with an object or surface that has been contaminated. A huge problem with norovirus is that it is able to survive in a contaminated spot for a number of days, which is why those handling food should always ensure excellent hygiene and safety at all times, both in the kitchen and outside of it.

How can food handlers improve food hygiene and safety to reduce the risk of norovirus transmission?

Hand washing should form an innate part of a food handler's behaviour. It is important to prevent the transmission of all viruses and bacteria, not just norovirus. To get rid of as many pathogens as possible, hands should be washed thoroughly with hot water and soap before and after any food is prepared or handled. The same is also necessary in other circumstances, especially after going to the toilet. The reason for this is because if any trace of vomit or faeces from someone who is infected gets onto the food, there is a risk that another person who handles or eats the food will be infected. It is important to note that hand sanitizers cannot be used as a sufficient substitution for hand washing when it comes to norovirus because some are effective against this particular virus while others have no effect at all.

Another extremely important point for food handlers to recognise is that they should not return to work until they have fully recovered which will be three days after symptoms have subsided. This is because someone infected with norovirus is not only highly contagious during the time they display symptoms, but also for a number of days afterwards when norovirus particles continue to be shed. Therefore, a food handler must not be involved in any food preparation, cooking or serving areas, and must not be allowed on site if ill, otherwise an outbreak of norovirus infection could occur.

In the unfortunate event of an employee becoming ill on site, care must be taken to make sure that any clothing or materials soiled by vomit or faeces is machine washed straight away and then dried. Any sinks or bathrooms in which someone has been ill must also be thoroughly cleaned to reduce the risk of spreading the virus.

Disinfecting surfaces is also a must, as is ensuring that utensils and kitchen equipment are kept clean. Furthermore, food handlers should ideally not have bare hand contact with any food ready to be eaten, and should preferably wear single-use gloves. Extremely good hand washing procedures must be in place if such direct contact is allowed, given that only a small number of norovirus cells are needed to cause infection in a person.

Finally, it must be remembered that these food hygiene procedures must be carried out in addition to those already in place. Norovirus outbreaks are unfortunately all too common and can occur even when the most stringent hygiene and safety levels are enforced. However, the majority of outbreaks are avoidable and food handlers have a particularly important role in helping to minimise the risk to others of becoming contaminated with this virus. Norovirus not only brings significant problems of disease but can result in becoming an economic burden. Food handlers should be strict about the way in which they carry out tasks in the workplace, always ensuring the highest level of hygiene and safety.


t tasks in the workplace, always ensuring the highest level of hygiene and safety.


How can food handlers improve food hygiene and safety to reduce the risk of norovirus transmission?

Hand washing should form an innate part of a food handler's behaviour. It is important to prevent the transmission of all viruses and bacteria, not just norovirus. To get rid of as many pathogens as possible, hands should be washed thoroughly with hot water and soap before and after any food is prepared or handled. The same is also necessary in other circumstances, especially after going to the toilet. The reason for this is because if any trace of vomit or faeces from someone who is infected gets onto the food, there is a risk that another person who handles or eats the food will be infected. It is important to note that hand sanitizers cannot be used as a sufficient substitution for hand washing when it comes to norovirus because some are effective against this particular virus while others have no effect at all.

Another extremely important point for food handlers to recognise is that they should not return to work until they have fully recovered which will be three days after symptoms have subsided. This is because someone infected with norovirus is not only highly contagious during the time they display symptoms, but also for a number of days afterwards when norovirus particles continue to be shed. Therefore, a food handler must not be involved in any food preparation, cooking or serving areas, and must not be allowed on site if ill, otherwise an outbreak of norovirus infection could occur.

In the unfortunate event of an employee becoming ill on site, care must be taken to make sure that any clothing or materials soiled by vomit or faeces is machine washed straight away and then dried. Any sinks or bathrooms in which someone has been ill must also be thoroughly cleaned to reduce the risk of spreading the virus.

Disinfecting surfaces is also a must, as is ensuring that utensils and kitchen equipment are kept clean. Furthermore, food handlers should ideally not have bare hand contact with any food ready to be eaten, and should preferably wear single-use gloves. Extremely good hand washing procedures must be in place if such direct contact is allowed, given that only a small number of norovirus cells are needed to cause infection in a person.

Finally, it must be remembered that these food hygiene procedures must be carried out in addition to those already in place. Norovirus outbreaks are unfortunately all too common and can occur even when the most stringent hygiene and safety levels are enforced. However, the majority of outbreaks are avoidable and food handlers have a particularly important role in helping to minimise the risk to others of becoming contaminated with this virus. Norovirus not only brings significant problems of disease but can result in becoming an economic burden. Food handlers should be strict about the way in which they carry out tasks in the workplace, always ensuring the highest level of hygiene and safety.

To register for any of the above courses Click Here

Hotlines: 08091592389, 07039147221,08138720480

Venues:

Corporate Head Office. 7 Brook Street, beside Campbell hotel, by Freedom Park, Lagos Island.

Lagos Mainland. 27 Moronfolu Street by Unilag, Akoka, Yaba, Lagos.

Abuja : House 67 Block 1A Kano street Area 1, Garki Abuja FCT. After Shehu Shagari mosque.

Port Harcourt: 21 Oil field Avenue,off school road, Elelenwo, Port Harcourt.
CIEL CONSULTING
Leading Professional Training & Consultancy firm.Authorised Training Partner of Simplilearn Int'l. Accredited Training and Examination Center

Procedures in Applying For CEH Certification

CEH can be said as certified ethical hacker. This certification is a

professional certificate and it is awarded by EC council (international

council of E-commerce consultant). Ethical hacker is a name that is given to

a penetration testing/ tester. Ethical hacker is employed by the

organization with full trust with the employer (ethical hacker) for

attempting the penetrating the computer system in order to find and fix all

the computer security vulnerabilities. Computer security vulnerabilities

also include illegal hacking (gaining of authorization to some other

computer systems). These activities are crime activity in almost all

countries. Doing penetrating test in a particular system with the permission

of the owner is done and also possible except in Germany. This certification

validates the knowledge and skills that are required on how to look for the

vulnerabilities as well as weaknesses in a particular computer. This CEH

certification is following 6th version as on August 2008.

EC Council also offers another certification and it is known as CNDA

(certified network defense architect). This certification is specially

designed for the United States government authorities and it is available

for only selected authorities/ agencies. There is no special difference

between the two certification expect with the name.

Coursework of CEH certification:

Coursework for CEH certification consists of 67 modules totally and ranges

from 30 minutes to 5 or more hours depending upon the module as well as the

information provided. In some centers which are in Europe and Asia included

this CEH program as one of their modules within the program.

CEH certification examination:

Examination can be attended by the candidates either after attending

training at Accredited Training Center (ATC) or by self study. If a

candidate is selecting self study option, then 2 years of work experience in

information security proofs has to be submitted along with a filled

application form. Examination shall consist of 150 questions approximately

and all are multiple choice questions. Duration for the examination is up to

4 hours. Cost of the exam is 250 USD which is subject to change due to local

taxes and exchange rates in the daily market. Recertification shall be done

after 3 years.

Certified Ethical Hacking
Lagos, PH and Abuja
(C|EH)| Weekday| 21ST – 25TH May,2018| N69,999
(C|EH|Weekend | 12TH – 26TH May,2018| N69,999

To register for any of the above courses Click

Hotlines: 08091592389, 07039147221,08138720480
Website: www.cielgr.com
Email: victor@cielgr.com
Venues:

Corporate Head Office. 7 Brook Street, beside Campbell hotel, by Freedom

Park, Lagos Island.

Lagos Mainland. 27 Moronfolu Street by Unilag, Akoka, Yaba, Lagos.

Abuja : House 67 Block 1A Kano street Area 1, Garki Abuja FCT. After Shehu

Shagari mosque.

Port Harcourt: 21 Oil field Avenue,off school road, Elelenwo, Port

Harcourt.
CIEL CONSULTING
Leading Professional Training & Consultancy firm.Authorised Training Partner

of Simplilearn Int'l. Accredited Training and Examination Center

Procedures in Applying For CEH Certification

CEH can be said as certified ethical hacker. This certification is a

professional certificate and it is awarded by EC council (international

council of E-commerce consultant). Ethical hacker is a name that is given to

a penetration testing/ tester. Ethical hacker is employed by the

organization with full trust with the employer (ethical hacker) for

attempting the penetrating the computer system in order to find and fix all

the computer security vulnerabilities. Computer security vulnerabilities

also include illegal hacking (gaining of authorization to some other

computer systems). These activities are crime activity in almost all

countries. Doing penetrating test in a particular system with the permission

of the owner is done and also possible except in Germany. This certification

validates the knowledge and skills that are required on how to look for the

vulnerabilities as well as weaknesses in a particular computer. This CEH

certification is following 6th version as on August 2008.

EC Council also offers another certification and it is known as CNDA

(certified network defense architect). This certification is specially

designed for the United States government authorities and it is available

for only selected authorities/ agencies. There is no special difference

between the two certification expect with the name.

Coursework of CEH certification:

Coursework for CEH certification consists of 67 modules totally and ranges

from 30 minutes to 5 or more hours depending upon the module as well as the

information provided. In some centers which are in Europe and Asia included

this CEH program as one of their modules within the program.

CEH certification examination:

Examination can be attended by the candidates either after attending

training at Accredited Training Center (ATC) or by self study. If a

candidate is selecting self study option, then 2 years of work experience in

information security proofs has to be submitted along with a filled

application form. Examination shall consist of 150 questions approximately

and all are multiple choice questions. Duration for the examination is up to

4 hours. Cost of the exam is 250 USD which is subject to change due to local

taxes and exchange rates in the daily market. Recertification shall be done

after 3 years.

Certified Ethical Hacking
Lagos, PH and Abuja
(C|EH)| Weekday| 21ST – 25TH May,2018| N69,999
(C|EH|Weekend | 12TH – 26TH May,2018| N69,999

To register for any of the above courses Click

Hotlines: 08091592389, 07039147221,08138720480
Website: www.cielgr.com
Email: victor@cielgr.com
Venues:

Corporate Head Office. 7 Brook Street, beside Campbell hotel, by Freedom

Park, Lagos Island.

Lagos Mainland. 27 Moronfolu Street by Unilag, Akoka, Yaba, Lagos.

Abuja : House 67 Block 1A Kano street Area 1, Garki Abuja FCT. After Shehu

Shagari mosque.

Port Harcourt: 21 Oil field Avenue,off school road, Elelenwo, Port

Harcourt.
CIEL CONSULTING
Leading Professional Training & Consultancy firm.Authorised Training Partner

of Simplilearn Int'l. Accredited Training and Examination Center

Supply Chain and Logistics Management
Why Attend
Supply chain and logistics management have been among the fastest evolving business disciplines over the past 2 decades. The continuous arrival of innovative concepts and techniques into the mainstream has resulted in a non-stop journey of learning and development for professionals in supply chain and logistics. This course covers the latest essential practices in forecasting, planning, procurement, transportation, warehousing and logistics. It also covers the SCOR Framework for continuous performance improvement across the supply chain.
Course Methodology
This course leverages a variety of learning tools including : exercises, case studies and videos.
Course Objectives
By the end of the course, participants will be able to:
● Recognize trends and modern practices in supply chain and logistics management
● Practice forecasting and inventory optimization techniques
● Appraise item categories and formulate appropriate sourcing strategies
● Describe the role and objectives of transportation management in logistics
● Use value adding warehousing techniques
● Apply Supply Chain Operations Reference (SCOR) framework for management of supply chain performance
Target Audience
Supply chain and logistics professionals, in particular those at operational, supervisory and management level. The course is ideal for those seeking to complement their supply chain and logistics experience with the latest theoretical knowledge in preparation for assuming a higher position.
Target Competencies
● Supply chain management
● Logistics
● Forecasting and materials planning
● Transportation
● Warehousing
● Reverse logistics
● Sustainable operations
Associations
Location & Date
Ciel Consulting reserves the right to alter dates, content, venue and trainer.
Chartered Institute of Logistics and Transport (CILT) : Ciel Consulting is an Approved Training Provider (ATP) in the region for the Chartered Institute of Logistics and Transport (CILT). Established in 1919, CILT is the world’s leading supply chain, logistics and transport professional body with over 33,000 members across the globe. CILT seeks to add value to individual and corporate members by enhancing their knowledge, careers, and businesses by setting, supporting and delivering professional standards and education in the fields of logistics, transport and supply chain. By attending Ciel Consulting’s CILT accredited courses, participants can earn CPD units as well as attain modular unit award courses that can be combined for international certification
Course Outline
● Modern supply chain and logistics trends
● Supply chain overview
● Role of logistics
● Sustainability in supply chains and logistics
● Supply chain configuration
● 3PL concepts
● 4PL concepts
● Materials forecasting and inventory planning
● Qualitative forecasting theories
● Forecasting panels
● Thought leaders
● Delphi technique
● Quantitative forecasting techniques
● Seasonal demand forecasting
● Moving average
● Weighted moving average
● Exponential smoothing
● Forecasting error
● Identifying bias
● Determining economic order quantities
● Determining reorder points
● Replenishment strategies
● Make-to-stock ● Make-to-order
● Assemble-to-order
● Procurement and go-to-market strategies
● Role of procurement
● Procurement process flows
● Sourcing strategies
● Vendor management
● Partnerships and alliances
● Role of transportation and shipping in logistics
● Definition of fleet management
● Objectives and costs of fleet management
● Transportation modes
● Optimized routing and cubing
● Incoterms for international commerce
● Role of warehousing in logistics
● Warehousing network design
● Configuration of warehousing space
● Value adding activities
● Stockpiling, spot stocking and assortments
● Cross docking, break bulking and consolidation
● Mixing, postponement and assembly-to-order
● Warehousing equipment and tools
● Reverse logistics
● Supply Chain Operations Reference (SCOR) framework for performance management
● SCOR framework overview
● Identifying level 1, 2 and 3 SCOR metrics
● Customizing level 4 SCOR metrics
● Setting performance targets
● Continuous performance improvement
DATE:
Logistic & Supply Chain Management
Lagos, PH and Abuja
LSC | Weekday |14TH – 16TH May, 2018 | 3 Days | N55,000
LSC | Weekend |12TH – 19TH May,2018 | 2 Weekends| N55,000

To register for any of the above courses Click Here

Hotlines: 08091592389, 07039147221,08138720480
Website: www.cielgr.com
Email: victor@cielgr.com

Venues:

Corporate Head Office. 7 Brook Street, beside Campbell hotel, by Freedom Park, Lagos Island.

Lagos Mainland. 27 Moronfolu Street by Unilag, Akoka, Yaba, Lagos.

Abuja : House 67 Block 1A Kano street Area 1, Garki Abuja FCT. After Shehu Shagari mosque.

Port Harcourt: 21 Oil field Avenue,off school road, Elelenwo, Port Harcourt.
CIEL CONSULTING
Leading Professional Training & Consultancy firm.Authorised Training Partner of Simplilearn Int'l. Accredited Training and Examination Center

ADDRESS:
No 21 Oil Field Avenue, Off School Road Elelenwo, Port Harcourt.
Hotlines:

Inventory Planning and Stock Control
Why Attend
Inventory planning and stock control is a critical process within Supply Chain Management (SCM) which ensures continuity of supply of the inventory at the lowest cost. Effective inventory planning will help the SCM team improve the accuracy of forecasts, ensure enough inventory levels at all times, and enhance profitability by optimizing the expenses. The control side of this process is to ensure that plans are being met and to take the necessary actions when needed.
Demand planners are the "behind the scenes" professionals who are entrusted with this critical responsibility. When they do their job right, no one recognizes them. However, they will be noticed quickly when they fail to deliver, given the negative impact this will have on customer service and the bottom line.
In this course, many inventory planning theories, models and best practices will be discussed which will assist the participants deal with various future scenarios to ensure continuous flow of the inventory at the least possible cost.
Course Methodology
The course uses a mix of interactive and hands-on techniques. Besides the brief presentations by the consultant and the participants, there will be many individual and group exercises. In these work related exercises participants need to calculate and draw the optimal solutions after understanding the process.
Course Objectives
By the end of the course, participants will be able to:
● State the objectives of inventory management and list their impact on cost and customer service
● Prepare proper classification of inventory and use best practices for item specification and cataloguing
● Use forecasting techniques to predict demand and better manage lead times
● Compute the optimum ordering quantity and determine safety stocks and reorder points
● Schedule cycle counts, improve inventory record accuracy, and find ways to reduce inventories
● List various techniques to reduce inventory, including Just-in-Time (JIT)
● Identify relevant Key Performance Indicators (KPIs) to measure and improve inventory performance
Target Audience
Those involved in inventory (materials) planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management (purchasing, stores, distribution) who need to understand the mechanics of inventory planning and stock control.
Target Competencies
● Planning and logistics theory and practices
● Planning and logistics work processes
● Inventory management
● Assessment and planning of requirements
● Demand planning
● Warehouse management
● Performance management
Associations
Chartered Institute of Logistics and Transport (CILT) : Ciel Consulting is an Approved Training Provider (ATP) in the region for the Chartered Institute of Logistics and Transport (CILT). Established in 1919, CILT is the world’s leading supply chain, logistics and transport professional body with over 33,000 members across the globe. CILT seeks to add value to individual and corporate members by enhancing their knowledge, careers, and businesses by setting, supporting and delivering professional standards and education in the fields of logistics, transport and supply chain. By attending Ciel Consulting’s CILT accredited courses, participants can earn CPD units as well as attain modular unit award courses that can be combined for international certification
Location & Date
Ciel Consulting reserves the right to alter dates, content, venue and trainer.
Course Outline
● Introduction to inventory management
● Objectives of inventory planning and stock control
● Reasons to hold inventory
● Inventory information system considerations
● Inventory push vs. pull systems
● Identifying inventory costs
● Customer service in inventory management
● Description and classification of inventory
● Types of inventory
● The inventory ABC classification ranking model
● Uses of the ABC ranking
● Materials specifications and cataloguing
● Forecasting demand and lead time
● The inventory order cycle
● Dependent versus independent demand
● Factors affecting demand
● Factors impacting demand forecast accuracy
● Demand patterns
● Time series forecasting methods:
● Seasonal demand
● Moving average
● Exponential smoothing
● Measuring the accuracy of the forecast
● Setting lead time and methods to control it
● Inventory systems
● Elements of inventory holding and ordering costs
● The Economic Order Quantity (EOQ) model
● Dealing with quantity discounts
● Objectives of safety stocks
● Setting safety stocks
● Determining the Reorder Point (ROP)
● Counting and controlling inventory
● Importance of accurate inventory records
● Warehousing functions
● Causes of inaccurate inventory records
● Requirements for accurate inventory records
● Reporting record accuracy
● Periodic and cycle counting
● Reducing inventory investment
● The importance of JIT or pull theory in inventory management to reduce total cost
● Identification of surplus
● Disposal options of excess inventory
● JIT methods
● JIT requirements
● JIT risks
● Measuring inventory management performance
● Importance of tracking the effectiveness of the inventory planning and control functions
● Reasons behind poor inventory management performance
● Setting inventory KPIs and targets
● Examples of KPIs used in the inventory planning and control functions
● Qualities of the inventory specialist
Address:
No 21 Oil Field Avenue, Off School Road Elelenwo, Port Harcourt

FIRST AID TRAINING
Why Attend
The Basic First Aid Course is designed to equip you with the essential skills in First Aid and CPR. It provides a good coverage of common emergencies and the correct management. Participants can expect a good deal of back-to-back hands-on involvement during this course.
Course Methodology
The course gives a brief overview of the main principles and procedures for the provision of emergency first aid with special reference to the procedures for failure of vital functions and immediately life-threatening conditions. The tasks of the course are included situations of mass affected in crisis situations and emergencies, including CBRN phenomenon.
After successful completion of this course the student should be able to independently diagnose failure of vital functions, recognize the state of imminent danger to life, perform basic emergency resuscitation and provide emergency first aid.
Course Objectives
On completion of this course participants will be able to:
• Deal with First Aid emergencies
• Provide necessary first aid within the workplace
• Understand and demonstrate essential life saving skills
Target Audience
Anyone in Industry requiring the Emergency First Aid and CPR 'B' certification as part of their job requirement.
Target Competencies
This unit deals with the skills and knowledge required to provide an advanced first aid response, including management of the incident and other first aiders, until the arrival of medical or other assistance.
The unit applies to workers who may be required to provide, coordinate and manage a first aid response across a range of complex situations, include community and workplace settings.
Location & Date
Ciel Consulting reserves the right to alter dates, content, venue and trainer.
FIRST AID TRAINING SCHEDULE
Weekday:
Weekend:
10:00 AM - 05:00 PM
FEE: 35,000
No 21 Oil Field Avenue, Port Harcourt
Course Outline
Customer service
This is a practical course designed for individuals working on remote sites or participating in outdoor activities within hours of medical assistance. This course provides participants with an introduction to wilderness first aid, with an emphasis on practical skills, decision making and dealing with environmental conditions. The Wilderness First Aid course may be modified to accommodate other elements of wilderness first aid, outdoor safety or leadership training
Components of quality service:
The benefits of a great workplace training program are many. Training can help you increase productivity; reduce risk-related costs associated with workplace accidents and incidents; and change culture. It’s a legal requirement, so you’ll be in compliance. It also saves lives.
Quality First Aid & Safety (QFAS) offers quality, up-to-date first aid and safety training that’s customized for your needs. Training is delivered by a team of first aid and safety trainers who are:
• Knowledgeable, experienced, and professional – materials are presented in an active and engaging manner that enhances learning, retention, and behavior change.
• Up-to-date – your workforce will receive current information about the first aid and safety topics you need most.
• Passionate about their subject matter – trainers take the time to make sure your workforce learns and becomes competent in the subject matter. No one will be left behind!
Respectful of your time – classes are concise, specific to your needs, and scheduled at times that work for you. Many classes have 2-year certifications, so team members will be off the job less frequently for training.
MODULE 1 LEARNING OUTCOME
SAFETY:
MODULE 2 LEARNING OUTCOME
SYSTEMS OF THE HUMAN BODY
THE HEART
THE RESPIRATORY SYSTEM
THE DIGESTIVE SYSTEM
THE BRAIN AND NERVOUS SYSTEM
THE EYES
EARS, NOSE AND THROAT
THE MOUTH AND TEETH
SKIN, HAIR AND NAILS
THE BONES AND MUSCLES
THE BLOOD AND LYMPHATIC SYSTEM
THE URINARY TRACT
MODULE 3 LEARNING OUTCOME
EMERGENCY PROCEDURE:
ON ARRIVAL THE FIRST AIDER SHOULD FOLLOW THE PROCEDURE BELOW
HHHSCAB PROCEDURE
PRIMARY EXAMINATION
SECONDARY EXAMINATION
3 INJURIES THAT TAKE PRECEDENT:
ASSESSING THE EMERGENCY SITUATION
SAMPLE HISTORY
MAKING THE AREA SAFE
KNOW WHO TO CALL
38 RELAY INFORMATION 38
COMMON INJURIES AND THEIR TREATMENT
CRITICAL INJURIES
SUDDEN ILLNESS
BONE, JOINT AND MUSCLE INJURIES
40 BONE INJURIES / FRACTURES
HEAD, SPINE AND NECK INJURIES
MUSCLES
CIRCULATORY PROBLEMS
FAINTING / DIABETIC EMERGENCY
HEART ATTACK
SHOCK (CIRCULATORY)
ENVIRONMENTAL INJURIES
BURNS
ELECTRIC SHOCK
POISONING
NERVOUS SYSTEM PROBLEMS
SEIZURES
STROKE
UNCONSCIOUSNESS
RESPIRATORY PROBLEMS
DROWNING
WOUNDS AND BLEEDING
BLEEDING
MAJOR EXTERNAL BLEEDING
INTERNAL BLEEDING
WOUNDS
OTHER COMMON INJURIES/AILMENTS
ALLERGIC REACTIONS
APPENDICITIS
ASTHMA
BEE STING
BLEEDING NOSE
CROUP
DIARRHOEA
DOG / ANIMAL BITES
FEVER
HEAT EXHAUSTION
HEAT RASH
HEAT STROKE
SCORPION STING
SNAKE BITE
VOMITING & NAUSEA
MODULE 4 LEARNING OUTCOME
LIFESAVING PROCEDURE:
ARTIFICIAL RESPIRATION / RESCUE BREATHING
RESCUE BREATHING FOR ADULTS
RESCUE BREATHING FOR CHILDREN
RESCUE BREATHING FOR INFANTS
CARDIO PULMONARY RESUSCITATION (CPR)
CPR FOR ADULTS
CPR FOR CHILDREN
CPR FOR INFANTS
CHOKING / BLOCKED AIRWAYS
ABDOMINAL THRUSTS FOR ADULTS
ABDOMINAL THRUSTS FOR CHILDREN
CHOKING INFANTS
THE RECOVERY POSITION
FIRST AID KIT
REGULATION 7 KIT: OCCUPATIONAL HEALTH & SAFETY REGULATIONS AT HOME:
DON’T HAVE A FIRST AID KIT? NO PROBLEM!
3 Day First Aid Training
Lagos, PH and Abuja
FA| Weekday |14TH – 16TH May, 2018 |3 days| N49,999
FA |Weekends |12TH – 19TH May, 2018|2 Weekends| N49,999
First Aid Slide
Address and Contact Information
No 21 Oil Field Avenue, Off School Road Elelenwo, Port Harcourt.

Accounting for Non-Accountants
Why Attend
Accounting is the language of business. By attending this course you will learn fundamentals of accounting, reading and analysis of financial statements. You will also appreciate the relationship between accounting and finance and understand the use of debits and credits. Finally, this course will help you to accurately record financial transactions and summarize them in financial statements.
Course Methodology
This course uses a mix of interactive techniques, such as brief presentations by the consultant and the participants, in addition to demonstrating theoretical core accounting topics. The course also features real-life case studies that are discussed, solved and presented by participants.
Course Objectives
By the end of the course, participants will be able to:
● Define accounting and the accounting cycle
● Identify the major rules and principles of accounting under the International Financial Reporting Standards (IFRS)
● Demonstrate knowledge of the basic accounting equation, double-entry bookkeeping, and the new automated accounting systems
● List the key financial statements (balance sheet, income statement, changes in shareholders’ equity and cash flow statement) and their components
● Practice financial statements’ adjustments at month and year-end
Target Audience
Managers, supervisors and staff from any function including the accounting department who need to improve understanding and application and techniques of the language of numbers.
Target Competencies
● Accounting for business transactions
● Prepare income statements
● Interpret balance sheets
● Analyze cash flow statements
● Prepare adjustment entries
● Use debits and credits
● Apply International Financial Reporting Standards (IFRS)
Associations
National Association of State Boards of Accountancy (NASBA) : Ciel Consulting
Training & Consulting is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website
Course Outline
● Introducing accounting and financial statements
● Definition of accounting
● Users of accounting information
● Basic financial statements
● The corporation defined
● Presentation of accounting information by different business entities
● International Financial Reporting Standards (IFRS)
● The International Accounting Standards Board (IASB)
● Introduction to IFRS
● Main differences between IFRS and US Generally Accepted Accounting Principles (GAAP)
● Double-entry accounting
● The accounting equation
● Traditional double-entry bookkeeping
● Your asset is his liability
● The chart of accounts
● The general journal
● The general ledger
● The Trial balance
● Modern bookkeeping: automating transactions
● Income statements
● Defining the income statement
● Defining revenue and its recognition
● Defining expenditures and their classifications
● Calculating profit
● Gross profit
● Operating profit
● Net profit
● The income statement illustrated
● Net equity
● Defining capital stock
● Dividends are not an expense
● Cash dividends, stock dividends and stock split
● Definition of treasury stock
● Retained earnings - not the same as cash
● The balance sheet and its components
● Defining the balance sheet
● Assets
● Liabilities
● Equity
● Current versus non-current assets and liabilities
● The balance sheet illustrated
● Cash flow statement
● Defining the statement of cash flows
● Cash and cash equivalents
● Classification of cash flows
● Operating activities
● Investing activities
● Financing activities
● The cash flow statement illustrated
● Adjustments to financial statements
● The accrual concepts
● Accruals and prepayments
● Depreciation
● Bad debts
● Provisions for contingencies

TABLE OF CONTENTS
Introduction .................................................................. Error! Bookmark not
defined.
Component 1: Training & Development ......................................................................
Component 2: Learning Outcomes ...............................................................................
Component 3: Learner Profiles .....................................................................................
Component 4: The Learning Process ............................................................................
Component 5: Training Programme Preparation ..........................................................
Component 6: Communication, Feedback & Interpersonal Skills ...............................
Component 7: Training Support Systems .....................................................................
Component 8: Classroom & Presentation Skills ...........................................................
Component 9: Training Methods ..................................................................................
Component 10: Statutory Compliance Issues ...............................................................
Component 11: Evaluation & Assessment Methods ....................................................
G7 Brook Street, beside Campbell hotel, by Freedom Park, Lagos Island.. Tel:
07 — show phone Ciel Training Institute is part of the Cieledu Group
Introduction to CMD Training Institute
CIEL CONSULTING is a leading provider of professional training services and
business consultancy throughout Nigeria. The broad range of experience CIEL has
gained from the delivery of our solutions into some 100 companies and numerous
individual clients since 2004 is unequalled.
CMD is fully Quality Assured by DPR, Institute of Leadership and Management.
This ensures that our clients can rest assured that the service they receive will be to
the highest standard.
. We believe in a partnership approach and this can be demonstrated by the way we
involve community organisations, State agencies and businesses.
Our Services include:
➢ Personal & Professional Development
➢ Corporate Training Solutions
➢ Business Coaching & Mentoring
➢ Project Consulting
We specialise in working with our clients to provide the best solution to their
requirements. Since 2004 we have delivered training to well in excess of 600 learners
each year with over 1400 learners in 2014. While our main base is located in Lagos,
Abuja and Port Harcourt geographically we cover the whole of the country.
CIEL provide a full follow up service to all our clients to ensure our solution was
successful and that our client needs have been met in full.
Contact Details:
Senior Consultant: Victor Esedebe
Course Bookings: Chiamaka
Postal Address: 7 Brook Street, beside Campbell hotel, by Freedom Park,
Lagos Island.

ADDRESS:
No 21 Oil Field Avenue, Off School Road Elelenwo, Port Harcourt.
Contact:Hotlines: 08091592389, 07039147221, 08138720480

Software Engineering and the Intelligence Community - Setting Real Time Standards
Software engineering is an essential discipline when designing and implementing high performance data enterprises. Although software engineers are not certified or sanctioned by any standards body, use of software engineers with experience in the Intelligence Community increases chances of success.
Software Engineering Defined
Software engineering is the application of a systematic, disciplined, quantifiable approach to the development, operation, and maintenance of software, and the study of these approaches; that is, the application of engineering to software. (Source Wikipedia)
Knowledge of programming is the main pre-requisite to becoming a software engineer, but it is not sufficient. Many software engineers have degrees in Computer Science or mathematics and physics due to the lack of software engineering programs in higher education. An organized mind and an interest in problem solving are also prerequisites.
However, as data networks become more complex and indispensable in large organizations higher education has started to change with the introduction of new software engineering degrees, especially in post-graduate education.
Software Engineering as a Discipline
Software engineering contains a number of separate yet interrelated disciplines.
* Software requirements
* Software design
* Software development
* Software testing
* Software maintenance
* Software configuration management
* Software engineering management, see also project management
* Software development process
* Software engineering tools and Computer Aided Software Engineering
* Software quality
* Social Software Engineering
Each sub discipline has its own performance requirements and processes for success.
Jobs in Software Engineering - A Strong Market
Because the field of software engineering is broad and growing more complex because of the introduction of new technologies and applications, the potential for job growth is significant even in a down economy.
According to the Federal Government studies, the demand for qualified software engineers is significant and will continue to grow,
This is particularly true as the economy emerges from its depressed state.
Employment of computer software engineers is projected to increase by 38 percent over the 2006 to 2016 period, which is much faster than the average for all occupations. This occupation will generate about 324,000 new jobs, over the projections decade, one of the largest employment increases of any occupation.
Significant drivers of growth in the demand for software engineers include adoption of new technologies for information efficiency in a competitive environment. This is particularly true as information networks grow in sophistication and interconnect.
In addition, information security concerns and cyber threats have given rise to new software requirements.
Concerns over "cyber security" will result in businesses and government continuing to invest heavily in software that protects their networks and vital electronic infrastructure from attack. Cyber Security has become a major area of concern for the U,S, Department of Defense and the Intelligence Community.
Very few organizations are willing to trust the security of their networks to low cost, offshore software engineering firms.
Finally, in economic and competitive terms low cost offshore outsourcing is not a real threat because software engineering requires innovation and intense research and development expenditures. (Source: Bureau of Labor Statistics)
One area with a tremendous appetite for software engineers is the Federal Government. The Federal Government continues to grow and, with the present trend in Government spending, greater demand for IT and Cyber Security engineering specialists will also generate job demand..
Ensuring Quality Standards - A Problem
While there is tremendous demand for engineering professionals, the systems and networks designed and implemented by software engineers are often the heart of any large business of government.
DATE:
IInformation Technology Infrastructure Library Training
Lagos, PH and Abuja
ITIL Foundation| Weekday |16TH – 20TH April 2018| N49,999
ITIL Foundation| Weekend |14TH – 28TH April 2018| N49,999
Click Here to see Course brochure

No 21 Oil Field Avenue, off School Road, Elelenwo, Port Harcourt
For Enquiry Call: 08093982114,07039147221
www.cielgr.com

CERTIFIED ETHICAL HACKING
Ciel’s CEHV9 (Certified Ethical Hacker) training and certification course provides hands-on classroom training to scan, test, hack and secure systems and applications. The extensive course on ethical hacking with 19 of the most current security domains give participants in-depth knowledge and practical approach to the current essential security systems. This course prepares for EC-Council Certified Ethical Hacker exam 312-50.
VENUES:
Lagos. 27 Moronfolu Street CLose to Unilag Akoka, Yaba, Lagos
Port Harcourt: 21 Oil field Guest house close,off school road,by MTN junction Elelenwo, Port Harcourt
Abuja : Plot E10 F.H.A Road, Karu Site. Beside RCCG zonal headoffice. By Cornershop, Abuja.
DATE:
Certified Ethical Hacking
Lagos, PH and Abuja
(C|EH) | Weekday | 16TH – 20TH April 2018 | N69,999
(C|EH |Weekend | 14TH – 28TH April 2018 | N69,999
Click here to see Training Highlights

No 21 Oil Field Avenue, Port Harcourt
For Enquiry Call: 08093982114,07039147221
www.cielgr.com

CERTIFICATE IN SUPERVISING SECURITY OPERATIONS

Why Attend

This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations.
It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions.
Participant will gain practical skills and techniques that can be implemented immediately back in to the workplace.
Course Methodology
This course is highly interactive and includes group discussions, case studies and syndicate work. It also includes practical exercises that allow all participants to use the knowledge they gained to demonstrate their skills in conducting effective security operations.

Course Objectives

By the end of the course, participants will be able to:
Demonstrate and explain the skills and duties of a confident security officer
Explain the relevant legislation/law that impacts the work of a security officer
Explain the importance of emergency procedures within the workplace
List the safety principles, procedures and policies, which are required within the workplace
Apply good communication, customer care and negotiating skills
Apply searching, patrolling and scene preservation skills
Describe the use of access and egress control within the security officer role
Target Audience
Security officers, managers, team leaders and other individuals who require the skills and duties to perform or manage security roles within the workplace.
Target Competencies
Conducting risk assessment
Managing physical security
Access control systems management
Patrolling
Incident management
Conflict resolution
Security report writing
Location & Date
Ciel Consulting reserves the right to alter dates, content, venue and trainer.


Course Outline

Introduction to the duties and skills of a security officer
Roles and responsibilities of a security officer
Health and safety
Awareness of the law
Emergency procedures
Fire safety
Security procedures and policy
Specific duties, skills and responsibilities of a security officer
Crime prevention
Access and egress control
Patrolling
Searching skills Vehicles
Premises
Persons
Surveillance
Children, vulnerable people and disabled people safety Drugs awareness
Counter-terrorism
Licensing
Scene preservation
Risk assessments
Tthreat assessments
Electronic and physical protection systems
Crowd management and control
Conflict management
Communication skills
Introduction to conflict management skills
Emotional responses
Preventing conflict situations
Managing conflict situations
Learning from conflict situations
Physical intervention
Physical barriers, lighting, protection, scanning equipment
Medical considerations
Legal considerations
Law and self-defense (use of force)
Disengagement skills
Escorting skills
Holding and positioning skills
Walk drills
Physical defense skills
Writing reports and briefs
Introduction to incident investigation
Basic patrol reports
Notebooks, log books, equipment registers and record keeping

ADDRESS:
No 21 Oil Field Avenue, Off School Road Elelenwo, Port Harcourt.
Contact:Hotlines: 08091592389, 07039147221, 08138720480

PROJECT MANAGEMENT Based on PMBOK 6TH ED

Why Attend This Training With Ciel Consulting.


The overall aim of this course is to provide participants with the knowledge and skills based on PMBOK 6TH ED needed to successfully manage a project executed by contractors throughout its life cycle from initial concept to delivery.
Participants in this interactive course will learn all the critical tools like PRIMAVERA P6 and MS Project 2016 required to perform project plans and develop project budgets as well as techniques needed to communicate and manage contractors during the implementation phase.
Course Methodology
This course relies on the use of individual and group exercises aimed at helping participants learn all key contract management activities. The course also features the use of a number of case studies and presentations by participants followed by discussions. In addition, this course incorporates pre and post testing.


Course Objectives

By the end of the course, participants will be able to:
Identify the major processes in project management in a related contract framework
Outline the major activities, steps and tools needed to manage a contracting partner who is executing the project
Devise the contracting strategy for a project and recognize the main contractual provisions that can affect it
Develop detailed project plans to manage contracts and to deal with deviations effectively
State different types of contracts and their impacts on the relationship with the contractors
Describe the post award main processes including control techniques, change management, and contract administration
Target Audience
Personnel who are seeking in-depth knowledge at managing their contractual partners who are executing their projects. The course is designed to provide project management concepts and tools as well as contract provisions and conditions that will enable the collaboration with the contractors efficiently. Ciel Consulting is assigned as a Registered Educational Provider (REP) with the Project Management Institute (PMI®). This program is worth 30 Professional Development Units (PDUs).
Target Competencies
Project management
Contract management
Planning and scheduling
Project budgeting
Project control
Contract preparation
Contract administration
Associations
Project Management Institute (PMI)® : Ciel Consulting is accredited center for Project Management Institute (PMI) trainings®. As a result, Ciel Consulting is authorized to issue Category Three Professional Development Units (PDU) that can be used for the authorization to take the Project Management Professional (pmp)® certification exam and for maintaining the pmp credentials.
Chartered Institute of Logistics and Transport (CILT) : Ciel Consulting is an Approved Training Provider.CILT is the world’s leading supply chain, logistics and transport professional body with over 33,000 members across the globe. CILT seeks to add value to individual and corporate members by enhancing their knowledge, careers, and businesses by setting, supporting and delivering professional standards and education in the fields of logistics, transport and supply chain.

Location & Date

Ciel Consulting reserves the right to alter dates, content, venue and trainer.

Course Outline
Overview
Definition of a project and project
management
Project and contract relationship
Project life cycle
Project stakeholders
Principles of contracts Definition of a contract
Elements of a contract
Objectives of contract management
Knowing your contract
Scope of work
Terms and conditions
Stages of contracting
Pre-award phase
Developing the business case
Project charter
Project scope statement
Contracting plan
Locating contractors
Contractors pre-qualification
Developing the project plan
Project planning
Work breakdown structure
Duration and resources estimation
Relationships between activities
Network diagrams
Critical path analysis
Developing a 'Gantt' chart
Milestone charts
Resource allocation
Project budgeting
Project and contract risk management
Award phase
Evaluation plan
Terms and conditions
Fixed price contracts
Cost reimbursable contracts
Time and material contracts
Post award phase
Contract administration
Project status reporting
Managing deviations
Tools used to manage projects and contracts
Variation orders Handling claims Dealing with disputes
Breach of contract.

5 Day pmp + Primavera and MS Project Training
Lagos, PH and Abuja
pmp BATCH A|Weekday| 5th - 9th March 2018| N59,999
pmp BATCH A|Weekend|3rd - 17th March 2018 | 3 Wknds | N59,999
pmp BATCH B|Weekday|19th - 23rd March 2018|5 Days|N59,999
pmp BATCH B|Weekend|10th - 24th March 2018|3 Wkends|N59,999

ADDRESS:
No 21 Oil Field Avenue, Off School Road Elelenwo, Port Harcourt.
Contact:Hotlines: 08091592389, 07039147221, 08138720480

PROJECT MANAGEMENT FOR CONTRACT PROFESSIONALS
Why Attend
The overall aim of this course is to provide participants with the knowledge and skills needed to successfully manage a project executed by contractors throughout its life cycle from initial concept to delivery.
Participants in this interactive course will learn all the critical tools required to perform project plans and develop project budgets as well as techniques needed to communicate and manage contractors during the implementation phase.
Course Methodology
This course relies on the use of individual and group exercises aimed at helping participants learn all key contract management activities. The course also features the use of a number of case studies and presentations by participants followed by discussions. In addition, this course incorporates pre and post testing.
Course Objectives
By the end of the course, participants will be able to:
Identify the major processes in project management in a related contract framework
Outline the major activities, steps and tools needed to manage a contracting partner who is executing the project
Devise the contracting strategy for a project and recognize the main contractual provisions that can affect it
Develop detailed project plans to manage contracts and to deal with deviations effectively
State different types of contracts and their impacts on the relationship with the contractors
Describe the post award main processes including control techniques, change management, and contract administration
Target Audience
Personnel who are seeking in-depth knowledge at managing their contractual partners who are executing their projects. The course is designed to provide project management concepts and tools as well as contract provisions and conditions that will enable the collaboration with the contractors efficiently. Ciel Consulting is assigned as a Registered Educational Provider (REP) with the Project Management Institute (PMI®). This program is worth 30 Professional Development Units (PDUs).
Target Competencies
Project management
Contract management
Planning and scheduling
Project budgeting
Project control
Contract preparation
Contract administration
Associations
Project Management Institute (PMI)® : Ciel Consulting is accredited center for Project Management Institute (PMI) trainings®. As a result, Ciel Consulting is authorized to issue Category Three Professional Development Units (PDU) that can be used for the authorization to take the Project Management Professional (PMP)® certification exam and for maintaining the PMP credentials.
Chartered Institute of Logistics and Transport (CILT) : Ciel Consulting is an Approved Training Provider.CILT is the world’s leading supply chain, logistics and transport professional body with over 33,000 members across the globe. CILT seeks to add value to individual and corporate members by enhancing their knowledge, careers, and businesses by setting, supporting and delivering professional standards and education in the fields of logistics, transport and supply chain.

Location & Date

Ciel Consulting reserves the right to alter dates, content, venue and trainer.

Course Outline
Overview
Definition of a project and project
management
Project and contract relationship
Project life cycle
Project stakeholders
Principles of contracts Definition of a contract
Elements of a contract
Objectives of contract management
Knowing your contract
Scope of work
Terms and conditions
Stages of contracting
Pre-award phase
Developing the business case
Project charter
Project scope statement
Contracting plan
Locating contractors
Contractors pre-qualification
Developing the project plan
Project planning
Work breakdown structure
Duration and resources estimation
Relationships between activities
Network diagrams
Critical path analysis
Developing a 'Gantt' chart
Milestone charts
Resource allocation
Project budgeting
Project and contract risk management
Award phase
Evaluation plan
Terms and conditions
Fixed price contracts
Cost reimbursable contracts
Time and material contracts
Post award phase
Contract administration
Project status reporting
Managing deviations
Tools used to manage projects and contracts
Variation orders Handling claims Dealing with disputes
Breach of contract.

5 Day PMP + Primavera and MS Project Training
Lagos, PH and Abuja
PMP BATCH A|Weekday| 5th - 9th March 2018| N59,999
PMP BATCH A|Weekend|3rd - 17th March 2018 | 3 Wknds | N59,999
PMP BATCH B|Weekday|19th - 23rd March 2018|5 Days|N59,999
PMP BATCH B|Weekend|10th - 24th March 2018|3 Wkends|N59,999

Click Here to see Course brochure

ADDRESS:
No 21 Oil Field Avenue, Off School Road Elelenwo, Port Harcourt.
Contact:Hotlines: 08091592389, 07039147221, 08138720480

KEY FEATURES
2 Days intensive training
Job placement and Intern-ship support (Optional)
100% money back guarantee
Use of Maintenance Pro
International Certificate as required by IFMA (Good for your CV)
Lagos Training Center: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos
Port Harcourt Training Center: 21 Oil Field Guest House Close, off School Road by MTN Junction Elelenwo.
Abuja Training Center: Beside RCCG Zonal Headquarters at Cornershop, close to Indian Hospital, Karu, Abuja FCT.
Call our Hotlines for Reservations: Lagos , Abuja , PH

Date:
OFM | Weekday | 13th – 14th Nov.| 2 days | N39,999
OFM | Weekend | 11th – 12th Nov.| 1 Weekend | N39,999
Click Here to see Course brochure

PRINCE 2 FOUNDATION
Our PRINCE2 Foundation and Practitioner training program is designed to ensure that you clear your PRINCE2 Exams in the first attempt. Our training, which has been trusted by over 1,500+ learners, will empower you to develop the knowledge of the 7 Principles, Processes and Themes as prescribed in the PRINCE2 guideline

VENUES:
Lagos. 27 Moronfolu Street CLose to Unilag Akoka, Yaba, Lagos
Port Harcourt: 21 Oil field Guest house close,off school road,by MTN junction Elelenwo, Port Harcourt
Abuja : Plot E10 F.H.A Road, Karu Site. Beside RCCG zonal headoffice. By Cornershop, Abuja.

Click Here To Register

Click Here To See the Training Highlights

FEATURES

2 Days intensive training
Job placement and Intern-ship support (Optional)
100% money back guarantee
Use of Maintenance Pro
International Certificate as required by IFMA (Good for your CV)
Lagos Training Center: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos

Port Harcourt Training Center: 21 Oil Field Guest House Close, off School Road by MTN Junction Elelenwo.

Abuja Training Center: Beside RCCG Zonal Headquarters at Cornershop, close to Indian Hospital, Karu, Abuja FCT.

Call our Hotlines for Reservations: Lagos , Abuja , PH

Date:
2 Day Operations and Facility Management Training
Lagos, PH and Abuja
OFM | Weekday | 13th – 14th Nov.| 2 days | N39,999
OFM | Weekend | 11th – 12th Nov.| 1 Weekend | N39,999
Click Here to see Course brochure

TIME: 10:00am - 5:00pm
Click here to see Training Highlights . http:///2cPU8nu
Hotlines: 809 - show phone - , 703 - show phone - , 813 - show phone -

details
PMP® is a leading Project Management Certification. The PMP® credential recognizes demonstrated knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources. The Project Management Professional certificate is the most imperative and well-renowned accreditation program for project managers. Demanded and adored the world over, the PMP® validates the fact that one has the expertise, knowledge and capability to direct and marshal projects.
A 5 DAY PMP + Primavera p6 and Ms Project Training (ABUJA, LAGOS & PH)
Ciel Consulting is offering 40% discount on a 5-Day PMP Training + Primavera & Ms Project training.
TRAINING HIGHLIGHTS
Project Management Training (Plus MS Project and Primavera P6)
KEY FEATURES
1. Full package. No additional payment is required
2. Know how to use Primavera EPS P6 and MS Project 2013
3. 100% Money back guarantee on your PMP exam
4. One month access to our online training (Optional)
5. Get a Certificate as required by PMI (USA) (Good for your CV)
6. Your 35 contact hours are guaranteed, (5 days)
Exam dumps, tricks and tips (Over 1500 available)
PM Fastrack Exam Simulation Software for the PMP Exam: Version 8(Rita Fast Track)
VENUE:
Lagos Training Center: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos.
Port Harcourt Training Center: School Road Off Aba Road by MTN Junction Elelenwo. Opposite Oil Field Guest House.
Abuja Training Center: Corner’s shop, beside RCCG, opposite Customs Printing Press, Karu. Abuja FCT
Training pack contains:
Certificate of completion as required by the project management institute USA
Training materials (soft copy) PMBOK fifth edition
PMI accredited training Manual
PMP exam simulations/mock exams
MS Project and Primavera P6 installation and training (Both)
Students Workbook.
DATE:
5 Day PMP + Primavera and MS Project Training
Lagos, PH and Abuja
PMP | Weekday Batch A | 6th – 10th Nov. | N59,999
PMP | Weekend Batch A | 4th – 18th Nov.| 3 Wknds | N59,999
PMP | Weekday Batch B | 20th – 24th Nov. | N59,999
PMP | Weekend Batch B | 11th – 25th Nov. | 3Wknds | N59,999

Call:09059996502

details
Electrical Transient and Analysis Program (software program for electrical engineers)
ETAP
ETAP is the leading software used by Electrical engineers for modelling of Electrical equipment in power plants, FPSOs, Transmission and Distribution stations to name a few. Being the leading software in the industry, knowledge of ETAP has become a SKILL for Electrical engineers of today.
ETAP is a program developed for the Microsoft® Windows operating systems. It is fully interactive and allows you to make changes to the one-line diagram, run system studies, and graphically review study. It gives you the opportunity to explore the many features and capabilities of ETAP including Load Flow, Short-Circuit, Motor Acceleration and Arc Flash and many more.
During the training, comprehensive course notes will be provided with practical hands on examples.
PREREQUISITES:
Basic knowledge of Electrical principles, symbols, equipment and design.
TRAINING MODULE:
In this training manual, you will Learn how to:
• Creating One-Line Diagrams, (adding elements, connecting elements, creating networks etc)
• Editing Element Properties (Generators, Motors, Cables, Transformers, Lumped Loads etc)
• Protective Device Coordination and Selectivity
• Load Flow Analysis (Normal and Unbalanced)
• Short Circuit Analysis (IEC and ANSI)
• Arc Flash Analysis (Quick Incident Energy and Global)
• Motor Acceleration Analysis (Static Motor and Dynamic Motor)
• Panel Systems
• Transient Stability
• Other modules based on attendees request and time permitting.
• Complete Project Assignment
OBJECTIVES
At the end of the course, you should be able to:
• Build system single line diagrams using IEC standards and ANSI standards.
• Interpret and analyze Electrical study reports such as Load Flow report, Short Circuit report etc.
• Size protective devices; understand the principle of electrical protection and Transient Stability.
• Read and interpret TCC curves, Understand Arc Flash analysis, and recent IEEE and IEC regulations.
5 Day Electrical Transient and Analysis Program(ETAP)Training
Lagos, PH and Abuja
ETAP | Weekday | 20th – 24th Nov.| | N50,000
ETAP | Weekend | 11th – 25th Nov. | 3 Wknds | N50,000

Certified Business Development Professional
Why Attend
The Certified Business Development Professional course focuses on the tools and techniques required to develop new business. Without them, sales will stagnate and profits will drop. The course also addresses ways to maximize the company's profitability by fostering relationships with potential players and key decision makers in the market. By attending this program, business development professionals will acquire what they need to create and implement promotional drives in order to spur the company's market prospects and design cost effective yet innovative options to boost sales.
Course Methodology
The course involves a variety of case studies and exercises to develop the right skills needed to become a successful business development professional. Group presentations and self assessment tools are also available for the same purpose.
Course Objectives
By the end of the course, participants will be able to:
1. Define the main functions and best practices in Business Development (BD)
2. Recognize the importance of re-defining business processes to match the ever changing market and customer requirements
3. Produce clear sales and marketing differentiators to neutralize competition (value-based proposition)
4. Design and use financial ratios and KPIs to measure their operations' effectiveness
5. Use leadership, negotiation and power proposals to leverage their business and lead the key account team
Target Audience
Sales reps, sales supervisors and managers, and account managers who would like to professionally develop themselves by seizing business opportunities and using them to improve personal management and showcasing skills. The course also targets commercial professionals aspiring to consider every potential client as a challenge that will help their performance and their careers.
Target Competencies
1. Account qualification
2. Customer relationship management
3. Re-engineering of commercial processes
4. Customer service
5. Marketing of products and services
6. Business planning
7. Lead generation
8. Writing business proposals
Associations
Institute of Sales & Marketing Management (ISMM) : Ciel Consulting is a Recognised Centre for the “Institute of Sales & Marketing Management” (ISMM), the global representative body for salespeople. Founded in 1911, ISMM has been the authoritative voice of selling and the custodian of sales standards, ethics and best practice for over 100 years. ISMM endorsement is a badge of recognition for the high quality sales and marketing training courses offered by Ciel Consulting Training and Consulting. Upon successfully completing the course, participants will be awarded an ISMM Certificate in addition to the certificate they receive from Ciel Consulting Training & Consulting.

Ciel Consulting reserves the right to alter dates, content, venue and trainer.

Course Outline
1. Business development: overview and best practices
2. Business development: definition and scope
3. Account analysis and qualification: an overview
4. The new landscape of account management and BD
5. Understanding the buy-sell ladder model
6. Client classification: building an ideal client profile
7. Understanding and working the customer loyalty ladder
8. The business planning process
9. Using the STAR business planning process:
10. Strategic analysis
11. Targets and goals
12. Activities
13. Reality check
14. Conducting customer surveys to identify important
15. service criteria
16. Preparing an account development plan
17. Building client chemistry with F.O.R.M
18. Re-defining your processes for breakthrough results
19. Reviewing the selling process
20. The selling process
21. Functional product/service/company knowledge
22. Unique/distinctive selling points
23. The sales competitors analysis form
24. Reengineering your team selling process to avoid mistaking motion for action
25. The value-added selling

Location & Date
Port Harcourt
BD | Weekday | 6th – 8th Nov. | 3 Days | N49,999
BD | Weekend | 4th – 11th Nov.| 2 Weekend | N49,999

TIME: 10:00am - 5:00pm

CERTIFIED ETHICAL HACKING
Ciel’s CEHV9 (Certified Ethical Hacker) training and certification course provides hands-on classroom training to scan, test, hack and secure systems and applications. The extensive course on ethical hacking with 19 of the most current security domains give participants in-depth knowledge and practical approach to the current essential security systems. This course prepares for EC-Council Certified Ethical Hacker exam 312-50.
VENUES:
Lagos. 27 Moronfolu Street CLose to Unilag Akoka, Yaba, Lagos
Port Harcourt: 21 Oil field Guest house close,off school road,by MTN junction Elelenwo, Port Harcourt
Abuja : Plot E10 F.H.A Road, Karu Site. Beside RCCG zonal headoffice. By Cornershop, Abuja.

DATE:
Certified Ethical Hacking
Lagos, PH and Abuja
Certified Ethical Hacking (C|EH) | Weekday | 6th – 8th Nov. | N69,999
Certified Ethical Hacking (C|EH |Weekend | 4th– 18th Nov. | N69,999
Click Here to see Course brochure

TIME: 10:00am - 5:00pm
Click here to see Training Highlights
Hotlines: 809 - show phone - , 703 - show phone - , 813 - show phone -

details
KEY FEATURES
This is complete PRACTICAL COURSE and covers BABOK V3
3-days of Interactive but rigorous Classroom training
FREE VISIO or VISUAL PARADIGM PRACTICAL TRAINING
Training in line with IIBA Business Analyst Body of Knowledge (BABOK V3)
Easy to follow modules
Certificate of completion as required by IIBA
Focus on understanding rather than memorization
One year IIBA Exam support and registration
TRAINING CENTERS
Lagos Training Center: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos
Port Harcourt Training Center: 21 Oil Field Guest House Close, off School Road by MTN Junction Elelenwo.
Abuja Training Center: Beside RCCG Zonal Headquarters at Cornershop, close to Indian Hospital, Karu, Abuja FCT.
No additional fee is required.
Call our Hotlines for Reservations: Lagos [to get phone number click on show number button], Abuja [to get phone number click on show number button], PH [to get phone number click on show number button]
Email:
DATE:
BA - Weekday – 6th Nov. to 8th Nov.
BA - Weekend – 4th Nov. to 11th Nov.
TIME: 10:00am - 5:00pm

You can reach us on 07039147221

Certificate in Business and Commercial Law
Why Attend
This course is designed for professionals with no prior legal background but who are required to make organizational decisions involving legal matters. It will provide participants with the fundamental principles of commercial law, including commercial contracts and negotiation, sale of goods, intellectual property rights and employee relations.
Participants will gain an in-depth understanding of both international and GCC commercial law and have the opportunity to learn and analyze key issues which they are likely to encounter within their organization.
Course Methodology
In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies.
Course Objectives
By the end of the course, participants will be able to:
A. Apply legal rules and principles to specific commercial situations through consideration of relevant case law
B. Draft and negotiate commercial contracts complying with commercial and legal requirements
C. Increase profitability within their organization by selecting appropriate methods of distribution of goods
D. Recognize and analyze how intellectual property rights affect their organization
E. Evaluate and modify organizational employment practices complying with labor law requirements
Target Audience
This course is suitable for those with little or no formal training in commercial law yet would be required to understand the fundamentals of commercial law as it may directly impact their work. It will particularly benefit directors and executives who have direct responsibility for legal decisions within the organization. In-house council new to the region, and those working within a legal department, will also find this course highly beneficial.
Target Competencies
1. Drafting Contracts
2. Contract Negotiation
3. Understanding Commercial Terms
4. Understanding Employment Law
5. Implementing Organizational Employment Practices
6. Understanding Intellectual Property

Location & Date

Ciel Consulting reserves the right to alter dates, content, venue and trainer.

Course Outline
1. Commercial Law overview
2. Terminology used in commercial law
3. Types of contracts
4. Legal considerations
5. Commercial contracts
6. Common law
7. Civil law
8. The legal formalities in contract creation
9. Commercial contract interpretation issues
10. Remedies for breach of contract
11. Drafting contracts
12. Drafting commercial contracts in English
13. Negotiating commercial contracts
14. Boilerplate clauses: The important but forgotten clauses
15. Amendment
16. Arbitration
17. Force majeure
18. Notices
19. Set off
20. Sale of Goods
21. Supply of goods
22. Distributorship
23. Agency
24. Franchise
25. Choosing the right business vehicle for a commercial entity ● When to use mergers
26. Joint ventures: A strategic option for business
A. Procurement activities
B. Legal risk
C. Commercial risk
D. Managing risk
E. Prevention is better than cure: Effective risk management
F. Intellectual property rights management
G. Applying copyright
H. Applying trademarks
I. Industrial property
J. Other legal considerations in the GCC
K. Employment issues in the GCC
L. GCC labor law
M. Recruitment and termination
N. Employment contracts
O. Commercial real estate in the GCC

Certificate in Asset Management
Why Attend
The Institute of Asset Management (IAM) Certificate in Asset Management course provides a comprehensive overview of the principles and practices of Asset Management (AM). The content is aligned to PAS 55, ISO 55000 and the IAM's competency framework, with a perspective on preparing participants to pass the IAM Certificate in Asset Management examination and to earn the AM certification.
This course provides a well-rounded competency development and assurance stage for those who already have either practical experience or specialist knowledge in AM, and are now seeking a more comprehensive understanding of AM. Participants will develop a business-centered appreciation of Asset Management, and will be better able to influence decisions which have AM implications.
This course includes the IAM exam, which will take place on the final day of the course, and certification.
Course Methodology
This is a highly interactive course which will include group discussions, case studies, videos, group presentations and quizzes.
Course Objectives
By the end of the course, participants will be able to:
1. Contribute to the generation and implementation of AM policy, strategy, objectives and plans within their organizations
2. Participate in asset-related risk identification, analysis, management processes, and contingency planning
3. Understand the asset lifecycle and the role of appropriate tools to optimize the performance, risk and cost of assets
4. Identify the information and performance measures needed for effective asset management, and evaluate the impact of asset information systems
5. Understand the financial implications of asset and asset management decisions for their organization, and translate technical issues into business implications
Target Audience
Participants from organizations where the reliability, performance and attendant risks of fixed assets have a significant impact on business performance, will benefit most from this course. This course is suitable for engineering and technical managers, project managers and project engineers, operations managers, maintenance managers, Facilities Managers, EHS and quality managers, and procurement and supply chain managers.
Target Competencies
a. Asset management
b. Risk identification
c. Contingency planning
d. Asset life cycle costing
e. Maintenance planning Associations
Institute of Asset Management :
The IAM is the professional body for those involved in acquisition, operation and care of physical assets – especially critical infrastructure. In particular, the Institute is for professionals worldwide who are dedicated to furthering their knowledge and understanding of Asset Management.
The Institute of Asset Management has made a significant contribution to the new discipline of asset management.
Since its inception in 1994, and especially since 2004, the IAM has been growing into a typical Learned Society and has initiated and/or produced many of the globally accepted documents explaining the science and art of asset management.

Location & Date

Ciel Consulting reserves the right to alter dates, content, venue and trainer.

Course Outline
I. Introduction and overview of Asset Management (AM)
II. Introduction to AM
III. International Standards – ISO 55001
IV. Overview of good practice
V. Organizational context and stakeholder needs
VI. Converting business plans to asset plans
VII. The strategic AM plan
VIII. AM policy
IX. Needs and capabilities of the assets
X. The Asset Lifecycle
XI. Introducing the Asset Lifecycle
XII. Design and acquisition
XIII. Commissioning and handover
XIV. Strategic approach to operations and maintenance
XV. Understanding and managing failures – Introduction to tools and techniques
XVI. Root Cause Analysis (RCA)
XVII. Failure Mode and Effect Analysis
XVIII. Managing ‘random’ failure
XIX. Spares management
XX. Decommissioning, disposal and renewal
XXI. Asset life cycle strategies – Alignment and optimization
XXII. Developing and optimizing AM plans
XXIII. Constraints and shutdown optimization
XXIV. Planning, risk management, and decision making
XXV. Delivering plans
XXVI. Capital
XXVII. Operations and maintenance
XXVIII. Managing resources and change
XXIX. Outsourcing and supply chain management
Bleep. Risk management
XXXI. Asset criticality
XXXII. Contingency planning
XXXIII. Value and risk-informed decision making
XXXIV. Asset Management decision making – Principles and approach
XXXV. Techniques for working uncertain or sparse data
XXXVI. Life Cycle Costing (LCC) Introduction
XXXVII. Evaluation of options
XXXVIII. Asset Management enablers
XXXIX. Asset information – Overview
XL. Asset data – Fundamentals
XLI. Dynamic data - Condition and performance
XLII. Collecting and using tacit information
XLIII. Information systems – Introduction and overview
XLIV. Organizational structures for AM
XLV. Assessing and developing AM competencies
XLVI. Leadership in AM
XLVII. Evaluation and continual improvement
XLVIII. Successful changing organizations
XLIX. Communication and culture change
L. Performance evaluation
LI. Developing and using performance indicators
LII. Continual improvement
LIII. Governance and assurance for asset management – Auditing and management review
LIV. Maturity beyond ISO55000

Maintenance Planning, Scheduling and Control
Why Attend
Maximizing assets availability and reliability with the optimal cost are two conflicting objectives that each maintenance department needs to achieve. Maintenance planning and scheduling is the first step needed to assist you in achieving these objectives. However maintenance planning and scheduling is not only about using project management software to schedule tasks. Beside planning and scheduling activities the planner needs to ensure that all logistics are provided for. The planner will also need to be engaged in financial evaluation of maintenance initiatives. Once the planning is done right, the next step will be to ensure that all the work orders are executed as per the plan and in compliance with all Health, Safety and Environment (HSE) guidelines as well as company policies and procedures. In this course various techniques will be discussed that will assist you in due course to plan, schedule and control all your maintenance work orders for maximum effectiveness.
Course Methodology
The course uses a mix of interactive and hands-on techniques. Beside the brief presentations by the consultant and the participants, the thrust will be on real life work related situations to develop maintenance schedules for preventive and breakdown jobs, calculate re-order points and optimal quantities of spare parts, evaluate maintenance initiatives, and develop the right maintenance KPIs.
Course Objectives
By the end of the course, participants will be able to:
a. Explain the challenges and objectives facing maintenance organizations today
b. Demonstrate the importance of work order systems and use techniques for time estimations and priority assignments Prepare a preventive maintenance program
Apply project management techniques to effectively manage major maintenance activities and shut downs
Use capital budgeting techniques to evaluate maintenance capital expenditures
c. Demonstrate understanding of how to maintain the optimal stock levels of spare parts to ensure operational continuity
d. Prepare the right Key Performance Indicators (KPIs) s to evaluate and improve performance in maintenance
Target Audience
Managers, supervisors and planners responsible for maintenance planning, scheduling and control activities.
Target Competencies
1. Maintenance theory and practice
2. Maintenance work processes
3. Project management
4. Financial evaluation
5. Planning and logistics theory and practice
6. Performance management
7. Adaptability
Associations
SMRP (Society of Maintenance and Reliability Professionals) : The Society for Maintenance & Reliability Professionals (SMRP) is a nonprofit professional society formed by practitioners to advance the reliability and physical asset management industry and to create leaders in the field. SMRP provides unparalleled value for individual practitioners looking to expand their knowledge and skills in maintenance and reliability and build more business connections with other practitioners. SMRP is the premier asset management resource for companies looking to improve their processes and procedures. As an SMRP Approved Provider, Ciel Consulting PLUS Specialty Training is recognized for best-in-class continuing education training courses in reliability and physical asset management.

Location & Date

Ciel Consulting reserves the right to alter dates, content, venue and trainer.

Course Outline
1. Objectives of maintenance
2. Definition of maintenance and asset management
3. Challenges and objectives of maintenance
4. The modern maintenance strategy
5. Maintenance windows
6. Maintenance methods Types of maintenance
7. Classification of roles in maintenance
8. Customer service in maintenance
9. The work order system
10. Purpose of the Work Order (WO) system
11. Information collected on a WO
12. Job estimating methods
13. Prioritizing maintenance work orders
14. Preventive Maintenance (PM)
15. What is preventive maintenance
16. The importance of implementing a PM program
17. Establishing schedules
18. Breaking a facility into logical part

Address:
21 Oilfield Avenue, off School Road, Elelenwo, Port Harcourt

details
Certificate in Supply Chain and Logistics Management
Why Attend
Supply chain and logistics management have been among the fastest evolving business disciplines over the past 2 decades. The continuous arrival of innovative concepts and techniques into the mainstream has resulted in a non-stop journey of learning and development for professionals in supply chain and logistics. This course covers the latest essential practices in forecasting, planning, procurement, transportation, warehousing and logistics. It also covers the SCOR Framework for continuous performance improvement across the supply chain.
Course Methodology
This course leverages a variety of learning tools including : exercises, case studies and videos.
Course Objectives
By the end of the course, participants will be able to:
● Recognize trends and modern practices in supply chain and logistics management
● Practice forecasting and inventory optimization techniques
● Appraise item categories and formulate appropriate sourcing strategies
● Describe the role and objectives of transportation management in logistics
● Use value adding warehousing techniques
● Apply Supply Chain Operations Reference (SCOR) framework for management of supply chain performance
Target Audience
Supply chain and logistics professionals, in particular those at operational, supervisory and management level. The course is ideal for those seeking to complement their supply chain and logistics experience with the latest theoretical knowledge in preparation for assuming a higher position.
Target Competencies
● Supply chain management
● Logistics
● Forecasting and materials planning
● Transportation
● Warehousing
● Reverse logistics
● Sustainable operations
Associations
Location & Date
Ciel Consulting reserves the right to alter dates, content, venue and trainer.
Chartered Institute of Logistics and Transport (CILT) : Ciel Consulting is an Approved Training Provider (ATP) in the region for the Chartered Institute of Logistics and Transport (CILT). Established in 1919, CILT is the world’s leading supply chain, logistics and transport professional body with over 33,000 members across the globe. CILT seeks to add value to individual and corporate members by enhancing their knowledge, careers, and businesses by setting, supporting and delivering professional standards and education in the fields of logistics, transport and supply chain. By attending Ciel Consulting’s CILT accredited courses, participants can earn CPD units as well as attain modular unit award courses that can be combined for international certification
Course Outline
● Modern supply chain and logistics trends
● Supply chain overview
● Role of logistics
● Sustainability in supply chains and logistics
● Supply chain configuration
● 3PL concepts
● 4PL concepts
● Materials forecasting and inventory planning
● Qualitative forecasting theories
● Forecasting panels
● Thought leaders
● Delphi technique
● Quantitative forecasting techniques
● Seasonal demand forecasting
● Moving average
● Weighted moving average
● Exponential smoothing
● Forecasting error
● Identifying bias
● Determining economic order quantities
● Determining reorder points
● Replenishment strategies
● Make-to-stock ● Make-to-order
● Assemble-to-order
● Procurement and go-to-market strategies
● Role of procurement
● Procurement process flows
● Sourcing strategies
● Vendor management
● Partnerships and alliances
● Role of transportation and shipping in logistics
● Definition of fleet management
● Objectives and costs of fleet management
● Transportation modes
● Optimized routing and cubing
● Incoterms for international commerce
● Role of warehousing in logistics
● Warehousing network design
● Configuration of warehousing space
● Value adding activities
● Stockpiling, spot stocking and assortments
● Cross docking, break bulking and consolidation
● Mixing, postponement and assembly-to-order
● Warehousing equipment and tools
● Reverse logistics
● Supply Chain Operations Reference (SCOR) framework for performance management
● SCOR framework overview
● Identifying level 1, 2 and 3 SCOR metrics
● Customizing level 4 SCOR metrics
● Setting performance targets
● Continuous performance improvement
Address:
No 21 Oil Field Avenue, Off School Road Elelenwo, Port Harcourt.

Ad details
Accounting for Non-Accountants
Why Attend
Accounting is the language of business. By attending this course you will learn fundamentals of accounting, reading and analysis of financial statements. You will also appreciate the relationship between accounting and finance and understand the use of debits and credits. Finally, this course will help you to accurately record financial transactions and summarize them in financial statements.
Course Methodology
This course uses a mix of interactive techniques, such as brief presentations by the consultant and the participants, in addition to demonstrating theoretical core accounting topics. The course also features real-life case studies that are discussed, solved and presented by participants.
Course Objectives
By the end of the course, participants will be able to:
● Define accounting and the accounting cycle
● Identify the major rules and principles of accounting under the International Financial Reporting Standards (IFRS)
● Demonstrate knowledge of the basic accounting equation, double-entry bookkeeping, and the new automated accounting systems
● List the key financial statements (balance sheet, income statement, changes in shareholders’ equity and cash flow statement) and their components
● Practice financial statements’ adjustments at month and year-end
Target Audience
Managers, supervisors and staff from any function including the accounting department who need to improve understanding and application and techniques of the language of numbers.
Target Competencies
● Accounting for business transactions
● Prepare income statements
● Interpret balance sheets
● Analyze cash flow statements
● Prepare adjustment entries
● Use debits and credits
● Apply International Financial Reporting Standards (IFRS)
Associations
National Association of State Boards of Accountancy (NASBA) : Ciel Consulting
Training & Consulting is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website
Course Outline
● Introducing accounting and financial statements
● Definition of accounting
● Users of accounting information
● Basic financial statements
● The corporation defined
● Presentation of accounting information by different business entities
● International Financial Reporting Standards (IFRS)
● The International Accounting Standards Board (IASB)
● Introduction to IFRS
● Main differences between IFRS and US Generally Accepted Accounting Principles (GAAP)
● Double-entry accounting
● The accounting equation
● Traditional double-entry bookkeeping
● Your asset is his liability
● The chart of accounts
● The general journal
● The general ledger
● The Trial balance
● Modern bookkeeping: automating transactions
● Income statements
● Defining the income statement
● Defining revenue and its recognition
● Defining expenditures and their classifications
● Calculating profit
● Gross profit
● Operating profit
● Net profit
● The income statement illustrated
● Net equity
● Defining capital stock
● Dividends are not an expense
● Cash dividends, stock dividends and stock split
● Definition of treasury stock
● Retained earnings - not the same as cash
● The balance sheet and its components
● Defining the balance sheet
● Assets
● Liabilities
● Equity
● Current versus non-current assets and liabilities
● The balance sheet illustrated
● Cash flow statement
● Defining the statement of cash flows
● Cash and cash equivalents
● Classification of cash flows
● Operating activities
● Investing activities
● Financing activities
● The cash flow statement illustrated
● Adjustments to financial statements
● The accrual concepts
● Accruals and prepayments
● Depreciation
● Bad debts
● Provisions for contingencies
Address:
No 21 Oil Field Avenue, Off School Road Elelenwo, Port Harcourt. 1

Course Agenda Week 1 Day 1. Introduction to CRM® Course Certification
What are CRM
Application Requirements for the CRM® Exam
Guidelines to Fill Up the CRM® Application
About the CRM® Exam
CRM® Exam Syllabus
Feasibility Studies: Preparation, Analysis & Evaluation
Fundamentals of Customer Care & Exceptional Customer Service Skills
Gaining Customer insights: The Customer Research strategies
Optimizing the Moment of Truth in Customer Service
Why are Customers Important?
Customers are the Reason we are in the Business
We want our Customer to Continue to Choose us
Customers Experience Statements
Customer Service & Business Development Strategies

Day 2. BUILDING & MANAGING RELATIONSHIP
The Dynamics of Customer Relationship Management
Customer Psychology Management
Strategic Customer Servicing2+
Customer Service Quality Process
Handling Customers Complaints & Techniques for Dealing with Angry Customer
Designing & Managing Customer Service Culture
Aligning Customer Service Strategy with Corporate Strategy
Strategic/Key Accounts Management Strategies Day 4. Project Integration Management



Day 3. Practical Walkthrough
The Customer Service/Sales Profile
Managing Initial or Stand-Alone Transactions
Installation and use of CRM+ software
2.1 About the course

Ciel Consulting PMP® training from Simplilearn is designed to ensure that you clear the CRM® exam in the first attempt. Our hands-on training approach, entrusted by 2,000+ learners, will help you to imbibe the workings of the Process groups and knowledge areas as prescribed by CRM®. We guarantee that you’ll walk away with all the preparation and confidence you need to conquer the exam and earn the CRM® certification.
2.2 What are the course objectives

Objectives/Benefits
After attending this workshop, participants would have gained knowledge and practice of:
* Setting & clarifying customer service goals and how to achieve it
* Building formidable group of loyal customers
* Demonstrating commitment to customer service attitudes
* Customer service and company's future
* Classifying profitable customers & service each excellently
* Recording customer retention rate between 90-95% consistently annually
* Maximize profit for their organizations
* Providing prompt & courteous services
* Manage customers' special request
* How to deal with an Angry Customers
* Projecting professional image
* Appropriate & Correct Telephone Etiquette
* Professionally handle service failure and recovery strategies


2.3 Who should do this course
This course is designed for all whose actions, task or decisions affect or relates to customer acquisition, retention and management. They includes but not limited to:
Business Owners
Managers/supervisors
Customer service representatives
Call centre agents
Sales/Marketing Staff
Operations/maintenance staff
Accounts/finance personnel
Field Service professionals & managers

2.4 What does the training pack contain?

Certificate of completion.
CRM Training materials
Training Manuals
Exam Prep Book
EQMS installation and training
Students Workbook and Project Templates
Real-life application and understanding
Certified and Experienced trainers
Exam support including registration and scheduling Free exam Prep class.

Venue:
Lagos Training Center: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos

Port Harcourt Training Center: 21 Oil Field Guest House Close, off School Road by MTN Junction Elelenwo.

Abuja Training Center: Beside RCCG Zonal Headquarters at Cornershop, close to Indian Hospital, Karu, Abuja FCT.

Call our Hotlines for Reservations: Lagos, Abuja, PH

Dates:
2 Days Customer Relationship Management Training
Lagos, PH and Abuja
CRM | Weekend | 16th and 17th Sep. 2017 | 2 days | N35,000
CRM | Weekday | 18th and 19th Sep. 2017 | 2 Wkend| N35,000
TIME: 10:00am - 5:00pm
Click here to see Training Highlights. http:///1RNBAlO
Hotlines: 809 - show phone - , 703 - show phone - , 813 - show phone -

Highlights of the training
• A two day professional certification course in Advanced Human Resource Management
• Professional Certificate of Advanced Human Resource Course
• Option of International Professional Certification in Human Resources (HRMP or HRBP)
• Exam preparation kit for HRMP and HRBP
• Course content:

• Module 1
• Introduction to Human Resources Management
• Organizational structures
• Equal Opportunity and the Law
• Strategic Human Resource Management and the HR Scorecard
• Job Analysis
• Personnel Planning and Recruiting
• HRM and organizational strategy
• HRM and change management.

• Module 2
• HR planning and policy
• Recruitment and retention
• Establishing salary structures
• Staff engagement and team building
• Stages of team development
• Teamwork using Johari Window

• Module 3
• HR and conflict management
• Timesheet management
• Performance management
• Employee Testing and Selection
• Interviewing Candidates
• Training and Developing Employees
• Performance Management and Appraisal
• Managing Careers

• Module 4
• Establishing Strategic Pay Plans
• Pay for Performance and Financial Incentives
• Benefits and Services
• Ethics, Justice, and Fair Treatment in HR Management
• Labor Relations and Collective Bargaining
• Employee Safety and Health
• Managing Global Human Resources

Training Pack contains
• Dessler Human Resource Management (For your HRMP and HRBP Exam)
• Customized training materials (soft copies)
• Profile development for human resource practitioners
• Organized and efficient training process
• Tea and Snacks to be provided
• Modules to be handled by practicing and certified human resource professionals
• Conducive environment for learning
•Internship and Employment Support

•Training aligned with the HRBP methodology

•Use of HR Software (BambooHR)

•Professional Certificate of Advanced Human Resource Management Course

•Option of International Professional Certification in Human Resources (HRMP or HRBP)

•Exam preparation kit for HRMP and HRBP

Lagos Training Center: 27 Moronfolu Street, Close to Unilag, Akoka, Yaba, Lagos

Port Harcourt Training Center: 21 Oil Field Guest House Close, off School Road by MTN Junction Elelenwo.

Abuja Training Center: Plot E10 F.H.A Road, Karu Site. Beside RCCG zonal headoffice. By Cornershop, Abuja.

DATE:
3 Days Resource Management Training
Lagos, PH and Abuja
HRM | Weekday | 18th to 20th Sep. 2017 | 3 days | N49,999
HRM | Weekend | 16th to 23rd Sep. 2017 | 2 Weekends | N49,999
Click here to see Training Highlights . http:///2dsmqr3

Hotlines: 809 - show phone - , 703 - show phone - , 813 - show phone -

[b]Course Description
The Project Management Professional (PMP)® is the most important industry-recognized certification for project managers. You can find PMPs leading projects in nearly every country and, unlike other certifications that focus on a particular geography or domain, the PMP® is truly global.

Key Features
Course in line with new Syllabus
Know how to use Primavera EPS P6 and MS Project 2013
Tea and Lunch included
100% Money back guarantee on your PMP exam
Get a Certificate as required by PMI (USA) (Good for your CV) Your 35 contact hours are guaranteed, (5 days)
Exam dumps, simulations, tricks and tips (Over 1500 available)

Training pack contains:

Certificate of completion as required by the project management institute USA
Training materials (soft copy) PMBOK fifth edition
PMI accredited training Manual
PMP exam simulations/mock exams
MS Project and Primavera P6 installation and training (Both) Students Workbook
Exam support including registration and scheduling
Participants will get a Certificate of Training as required by Project Management Institute, US

Choose your preferred batch

Port-Harcourt :

5 Days PMP + Free Primavera and MS Project Training
Lagos, PH and Abuja
PMP | Weekday Batch A|4th to 8th Sep. | 4 days | N59,999
PMP | Weekend Batch A|2nd and 16th Sep.| 2 Wknds |N59,999
PMP | Weekday Batch B|18th to 22nd Sep| 4 days| N59,999
PMP | Weekend Batch B|9th and 23rd Sep| 2 Wknds|N59,999
Click Here to see Training Highlights. http:///2dB1IH3
Venue - 21 Oil field Guest house close,off school road,by MTN junction Elelenwo, Port Harcourt .