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Business / Re: Official Payoneer Support Thread by PayoneerTe: 1:20pm On Nov 23, 2011
You're welcome.
Business / Re: Official Payoneer Support Thread by PayoneerTe: 1:13pm On Nov 23, 2011
powerblaze:

Can the card be used 2 verify paypa? Also, wats the difference between the private payments and card to card? I hear they're not always approved, I'll love to receive money from abroad straight to my card,as an alternative to westernuinion

You can use the card to verify PayPal, but only once you have money on it, since PayPal makes a small charge to verify that you are the owner of the card.

Private payments are loads from a MasterCard or Visa, and card to card transfers are transfers between two Payoneer cards. Private payments are manually approved by us, and yes, sometimes they aren't approved for reasons that I cannot disclose. Card to card payments are automatic, but limited to 5 per 30 day period.

You cannot currently receive funds to your Payoneer card through Western Union, not unless they begin sending payments directly to a MasterCard.

powerblaze:

U didn't answer my first question!
Moreover, as I've gotten payment from partner, does it automatically unlock private payments? Or is it manual? Also, I'm expecting my new card via dhl, as the old one was stolen. Will all the privileges on the old card be transferred to the new one?

Please don't yell at me, I didn't skip it on purpose, I just didn't see the question.

Once you have payments from a partner, you should be able to receive private payments, but again, these are manually approved, so there's always the possibility of them being rejected.

Receiving a new card only changes your card, not your account, so you can use it in the exact same way as your old one, don't worry.

Please let me know if you have any other questions I can help you with.

1 Like

Business / Re: Official Payoneer Support Thread by PayoneerTe: 11:55am On Nov 23, 2011
PRESERVER:

your card is very good but you people deactivated my account,contacted customer care & was told to scan & send my ID which I sent & my account had not been open all these while.

Can you help me to look into this Talia.My name is Adesida Oluwasegun with email adesidasegun@yahoo.com.This are what I used to apply for this card & the card is just with me now useless.
Kindly help me out,

Hi Adesida,

Your card is with a company that no longer works with us, so you need to reapply through a new partner that does work with us. You cannot continue to use this card anyway (the same goes for everyone that has this card).
Business / Re: Official Payoneer Support Thread by PayoneerTe: 9:04am On Nov 23, 2011
powerblaze:

Pls wat is the spending and withdrawal and maximum limits on the card? I just received money from friendfinder.com cool

You can withdraw up to $2,500 per day via the ATM and use up to $2,500 per day by swiping the card (online or offline), for a total of $5,000 per day.

Congrats on receiving your card!

1 Like

Business / Re: Pls I Need A Payoneer Mastercard by PayoneerTe: 3:14pm On Oct 14, 2011
THanks, 2Sexy! You are 100% correct.

And by the way everyone - I am a girl grin
Business / Re: Pls I Need A Payoneer Mastercard by PayoneerTe: 7:16am On Oct 14, 2011
No, there are no extra charges regardless of location. Everyone has the same fees associated with their cards, the only exception being the activation fee for high risk countries.

To load the card, you need to begin receiving partner payments and then you can load it through any MasterCard or Visa.
Business / Re: Official Payoneer Support Thread by PayoneerTe: 4:57pm On Oct 10, 2011
Hi guys,

Thanks for your interest in Payoneer.

To answer your question, I would like to explain a bit about the company (I also wrote this in another post today). We were founded to give companies a way to pay their international users in an easy and quick manner. Because of this, we require that our cardholders receive at least one payment from any of our partners (it doesn't have to be the one you signed up with) before you can receive a private load.

The options we generally offer for loads to the Payoneer card are:

1) Partner payment - Mandatory to receive at least one from any of our 1,400+ partners before you can use the card in another way
2) Private load - Once you have received your first partner payment
3) Card to card - If the feature is activated for both users, it depends on the partner
4) ACH transfer for US-based accounts (does not apply to Nigerians, of course)
5) Our Virtual Account, which allows you receive ACH payments from any company in the world that offers ACH payments (e.g. PayPal, Amazon, etc.) You can only apply for the VA once you have had at least 3 partner payments, though.

While I am happy you would like to be able to use Payoneer, we are not in the business of issuing prepaid cards to anyone who wants them; We can only issue them through a partner and are required to have partner payments before we can offer other parts of our business. Again, this has nothing to do with any country in particular - all of our rules are 100% across the board.

About deals with banks, I will pass this on, but I can't make any promises about this happening because we haven't done this with any country in the world (we are based in the US so ACH is different).

Please let me know if you have any other questions.
Business / Re: Payoneer Mastercard Wahala-- What They Don't Tell You. Beware! by PayoneerTe: 4:45pm On Oct 10, 2011
Hi everyone,

I'm Talia from Payoneer. I'd like to explain a bit about our service.

Payoneer was founded to provide companies and organizations with a way to pay their users worldwide. We operate in almost every country in the world, and we don't have services that are exclusively for - or not offered to - specific countries.

Since the main purpose of the card is to receive partner payments (we have over 1,400 partners and have new ones every week), we require that you receive at least one partner payment before we can let you privately load your card.

Once you have received at least one partner payment, you can load your card yourself by going to the homepage and clicking on Load Money to Card on the right side of the screen. You can load up to $1000 per day through the private load feature. Partner payments are unlimited in amount.

Indeed, we do have fees, namely the monthly maintenance fees and the ATM fees (no fees to use the card online or offline at any merchants that accept MasterCard), but there is no one that can offer this service for free - we have to pay MasterCard as well.

Anyway, the current options to load your card are:

1) Partner payment (mandatory before you can receive a private load or card to card)
2) Local bank transfers from partners directly into your bank account - to Nigeria as well
3) Card to card transfers
4) Private loads
5) ACH for US-based users

Please let me know if you have any other questions that I can answer. I would be more than happy to answer them. smiley
Business / Re: Can I Receive Money To My Naira Mastercard by PayoneerTe: 12:32pm On Oct 04, 2011
You can't use the Payoneer MasterCard for gambling, but you can use other MasterCards, so you shouldn't have a problem, you just can't transfer the funds from or use them on a gambling site.
Business / Re: Pls I Need A Payoneer Mastercard by PayoneerTe: 11:05am On Oct 03, 2011
cyif2003 - Yes, we ask for an ID. We are required to do so, plus if something happens, this is one of the best ways to identify that it is really you talking to us.

analynda - The Payoneer card is accepted everywhere that MasterCard is accepted. If they let you use a MasterCard, then you can use your Payoneer card to pay on their site.
Business / Re: Can I Receive Money To My Naira Mastercard by PayoneerTe: 11:02am On Oct 03, 2011
Gambling are sites are any sites that are defined as gambling sites - such as the ones you mentioned here. These are automatically rejected and won't go through.
Business / Re: Pls I Need A Payoneer Mastercard by PayoneerTe: 12:33pm On Oct 02, 2011
There aren't really many requirements to sign up as a partner at all: You need to have a website and a legit business that pays people. The form I posted above should be filled out and the process is actually pretty quick - it's usually completed in around 2 weeks.

I will see if I can edit my sig cheesy
Business / Re: Pls I Need A Payoneer Mastercard by PayoneerTe: 12:28pm On Oct 02, 2011
I added it under Website, but it wouldn't let me add it to my sig. I don't want to use a URL shortener since I am new here,
Business / Re: Pls I Need A Payoneer Mastercard by PayoneerTe: 12:24pm On Oct 02, 2011
I will add the contact info to my signature - you are absolutely correct!

Your business can become a partner by filling out this form: http://www.payoneer.com/becomeAPartner.aspx

If you could drop me an email at taliakl at payoneer.com, I would love to keep track of it grin
Business / Official Payoneer Support Thread by PayoneerTe: 12:15pm On Oct 02, 2011
Hi everyone,

I am Talia, Payoneer's director of community. I see that we are discussed here often, so I wanted to introduce myself and let you know that you can ask me any questions you may have about the service in this thread (I will do my best to monitor other threads as well, of course).

Have a great day! cool
Business / Re: Pls I Need A Payoneer Mastercard by PayoneerTe: 12:12pm On Oct 02, 2011
Hi yamakuza,

Thanks for the welcome. cool

We don't publish a list of our existing partners simply because we literally have dozens of new partners each week and it's impossible to maintain a list that large.

You can get any information from us through our support team at http://www.payoneer.com/contactUs.aspx - I wasn't sure if I was allowed to post links yet, so I figured I would wait until I posted a bit more, first.

Either way, please feel free to ask me any questions you may have. Preferably on this thread or the other one I replied on so I can receive immediate notifications grin
Business / Re: Can I Receive Money To My Naira Mastercard by PayoneerTe: 11:29am On Oct 02, 2011
Hi everyone,

I know this is an old thread, but since a question here wasn't answered, I wanted to let you know that you cannot use your Payoneer MasterCard for gambling websites - it will be automatically rejected. Other than that, your card should be accepted anywhere MasterCard is accepted online and offline and at ATMs that accept MasterCard debit cards.

Please let me know if you have any other questions I can help with.
Business / Re: Pls I Need A Payoneer Mastercard by PayoneerTe: 11:26am On Oct 02, 2011
Hi everyone,

I am Talia from Payoneer. You do not need to pay to sign up for the Payoneer card, though there are fees associated with the Payoneer card, as with every other debit and credit card. You can sign up for the card through any of our 1,400+ partners.

Please do not publish copies of your card ANYWHERE - don't even email it. The information you have posted here is enough for someone to be able to use your card. Please remove it from the forum. undecided

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