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First Bank: Renewing ATM Cards Without Customer's Consent - Nairaland General - Nairaland

Nairaland ForumNairaland GeneralFirst Bank: Renewing ATM Cards Without Customer's Consent (1713 Views)

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First Bank: Renewing ATM Cards Without Customer's Consent by Weneda(op):
Yesterday night i got a message from First bank, of my ATM card being renewed. It been 2 years now my card got expired and i don't intend renewing it. I didn't remember going to bank to tell them to renew my ATM card, i don't know if is their new policy now and i don't know if this from First bank or internet fraudster. If it is from the bank, then is against customer's right and they are desperate to swindle(Let me use that word) customers money. This method needs to stop! This is the message;

Your expired Verve debit card has been renewed. Kindly call us on 01-4485500 or 07080625000 before 09 June 2022 to decline. #YouFirst
I know many has raised this issues before with different banks like this one https://www.nairaland.com/6435112/why-banks-issue-atm-cards
Updated!
I later called one of the numbers to decline the request after series of questions on my account. I asked the customer care what will happen to the old Mama's and papa's that can't read becos sending this message doesn't make sense to me. He said the message is normal, that they wouldn't print the card until a request of whether to issue the card or not is made. I don't know if there's sense in this.
Pls Lalasticlala I beg u push to front page

Re: First Bank: Renewing ATM Cards Without Customer's Consent by rickpat(m): 8:58am On Jun 08, 2022
these banks are just annoying,they will now send the card to the branch where you opened the account,if you are no longer in that city,you find out that you will now make a new card...that's double charge....THIS IS JUST A FRAUDULENT ACT!!
Re: First Bank: Renewing ATM Cards Without Customer's Consent by Weneda(op): 9:20am On Jun 08, 2022
rickpat:
these banks are just annoying,they will now send the card to the branch where you opened the account,if you are no longer in that city,you find out that you will now make a new card...that's double charge....THIS IS JUST A FRAUDULENT ACT!!
The worst part of it now is dat I'm not in the town i opened the account. Wonder how they will renew a card without one consenting to it. One may leave that state or leave the country. That means any money that enters that account is gone for card
Re: First Bank: Renewing ATM Cards Without Customer's Consent by rickpat(m): 9:26am On Jun 08, 2022
Weneda:
The worst part of it now is dat I'm not in the town i opened the account. Wonder how they will renew a card without one consenting to it. One may leave that state or leave the country. That means any money that enters that account is gone for card
it's really annoying
Re: First Bank: Renewing ATM Cards Without Customer's Consent by cenaman(m): 9:30am On Jun 08, 2022
You dey para for common 1k wet dem go deduct.
Re: First Bank: Renewing ATM Cards Without Customer's Consent by Weneda(op): 9:35am On Jun 08, 2022
cenaman:
You dey para for common 1k wet dem go deduct.
Without my consent? U mean i should keep calm for printing a card i didn't consent to?
1 Reply

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