megatran:
This seller has refused to ship my order. I only get generic response on the chat. Sadly I can't dispute the item for a refund. Could it be I am dealing with a crooked seller and how can I get my refund? It's been two weeks since the order was confirmed.

I had a similarly terrible encounter with a seller. He even gave a speedaf tracking number to the supposedly shipped item. Three days after shipping, the system is yet to update the tracking info and instead telling me that the number could not be found on the system. I again clicked on the item and discovered that it was "unavailable"/or out of stock in his store. I at once suspected foul play. Sadly, I can't open dispute until 10 days after shipping. Even when 10 days clocked, I was still barred from opening dispute but instead got a response that "I can open dispute only if tracking info does not update within 15 days. Haba! A number that is even fake and hasn't updated for 12 days. So it was a rather annoying 20 days wait.

I contacted the seller about three times within two weeks telling him that I suspected he played foul and nicely asking him if he would like me to file for dispute or if he would preferably send the item proper. It is as if I was chatting with a non-entity. I got zero response, yet the messaging system showed that the seller was active at least within three hours of my sending messages to him. One day the seller came on board and "cancelled the order". Like WTF!

Long story short, I didn't wait for the 25 harrowing days to end. I chatted up custocare and gave my evidences. I won the dispute and in less than 48 hours got my GTB account credited with the funds. A day after, he then read all my accumulated messages and gave one yèyẹ́ apology.

Eliona:
I can help you make the payment but what site are you ordering from and how much.

Its 26$ and i want to use it to pay for a services i want to purchase online

ConfirmBlog:



for Go money bvn issue, just contact their customer support with a means of identification, wait for like 48hrs, input your bvn again, it will be accepted.

one of your data didn't correlate, that's why

Your very right,but i contacted them since 5days and till now no response it so i just deleted my account there

Vicboi1:


Your very right,but i contacted them since 5days and till now no response it so i just deleted my account there

it's true they might not respond that kind of issue, don't wait for their response, after 48 working hour input your bvn

Fremantle:

Dollar limit on most of these cards are marked at $20 USD, except for GTB which folks have testified to carrying out transactions worth over $100 USD.
Note: not everyone has been lucky enough using GTB card.

For the Standard Chartered, I don't have an idea as I don't operate with them.

StanbicIBTC does 50 usd monthly. I have done over 25 usd on it this month.

Meanwhile it seems GTB is back to the 20 usd mark, down from 100usd.

ConfirmBlog:


it's true they might not respond that kind of issue, don't wait for their response, after 48 working hour input your bvn

Noted

mboii:


Ordered from anker official store'"arrived Naija since last month 15th July... Still no show

Ha! EMS Nigeria. Be ready for NCS ridiculous invoice o (70% likelihood).

Are you in the North or South? North, except Abuja and South except Lagos ain't lucky with NIPOST. Mine package that arrived 9ja on 16th of June, just got delivered yesterday.

jboixxx:
Ha! EMS Nigeria. Be ready for NCS ridiculous invoice o (70% likelihood).

Are you in the North or South? North, except Abuja and South except Lagos ain't lucky with NIPOST. Mine package that arrived 9ja on 16th of June, just got delivered yesterday.

sorry to ask but what is special about Nipost in Abj and Lag?

Emmyreal4:
sorry to ask but what is special about Nipost in Abj and Lag?

From IMPC to Shomolu. It's easier to move intracity mails; that's why peeps in Lagos get their mails within 12 - 72hrs.

Abuja is the NC, so mails are dispatched regularly to their by road and air. Aside that, it's a major exchange centre/route.

jboixxx:
From IMPC to Shomolu. It's easier to move intracity mails; that's why peeps in Lagos get their mails within 12 - 72hrs.

Abuja is the NC, so mails are dispatched regularly to their by road and air. Aside that, it's a major exchange centre/route.

Thanks for the explanation

Okay, send me a mail on vilandrab@gmail.com

Vicboi1:


Its 26$ and i want to use it to pay for a services i want to purchase online

gr8gem:
Is this phone a good buy

Yes it is. The store is legit. That's where I bought A11 Pro Max from. The seller offers free shipping on mobile phones to Nigeria.

ceaser:

StanbicIBTC does 50 usd monthly. I have done over 25 usd on it this month.

Meanwhile it seems GTB is back to the 20 usd mark, down from 100usd.

In fact, Gtb was above $100 around June/July. But today, I got limit exceeded message when I tried to pay for an item of $58's worth

damotche:



Wow!! Lucky you
Mine is still showing "arrived at LOS-VI
That is where the delivery man will pick it from....
They haven't assigned a delivery man to it yet.
I thought it will be delivered today, i have over expected it today....
I was just refreshing my tracking app every minute ��

Was ecstatic when I saw the new update as I've over-expected it today too
Hang on! You should get a call tomorrow.

Olamak1:


Yes it is. The store is legit. That's where I bought A11 Pro Max from. The seller offers free shipping on mobile phones to Nigeria.

How long did it take to get delivered to you in Nigeria and which shipping company handled the item, did you pay custom duty.

grinface98:
Was ecstatic when I saw the new update as I've over-expected it today too
Hang on! You should get a call tomorrow.

Do they work/deliver on Sunday too.......
because me have made up my mind that till Monday.....
And the name of the delivery man and number has not been updated yet

Hello gurus. Kindly help take a look at this. Its showing delivery failure whereas my package has not gotten to Abuja. I can understand if its showing this in Abuja but package is still in Lagos or ao i am meant to believe. What do you advise i do. Its been like this for 5days. Will it still change or should i quickly go ahead and order for a refund. This will be the first time i will experience this kind of ish. Kindly jelp out guys

vibrant:
Hello gurus. Kindly help take a look at this. Its showing delivery failure whereas my package has not gotten to Abuja. I can understand if its showing this in Abuja but package is still in Lagos or ao i am meant to believe. What do you advise i do. Its been like this for 5days. Will it still change or should i quickly go ahead and order for a refund. This will be the first time i will experience this kind of ish. Kindly jelp out guys

E don reach expect a Text or a Call

damotche:


Do they work/deliver on Sunday too.......
because me have made up my mind that till Monday.....
And the name of the delivery man and number has not been updated yet

I'm not sure if they work on Sundays but try rechecking your tracking progress in case you get the delivery man's number. You'd then be able to know when he'd deliver it.

grinface98:
I'm not sure if they work on Mondays but try rechecking your tracking progress in case you get the delivery man's number. You'd then be able to know when he'd deliver it.

Still no update

grinface98:
I'm not sure if they work on Mondays but try rechecking your tracking progress in case you get the delivery man's number. You'd then be able to know when he'd deliver it.

I just tried their customers care number
The response i got from the voicemail was
" Welcome to speedaf logistics, our work hours is from 8am to 5pm on mon-fri, and 8am to 2pm on sat.....and that i should called during the working hours....
That means they work on Mondays right?

damotche:


I just tried their customers care number
The response i got from the voicemail was
" Welcome to speedaf logistics, our work hours is from 8am to 5pm on mon-fri, and 8am to 2pm on sat.....and that i should called during the working hours....
That means they work on Mondays right?

Bros no give urself hypertension, ur package will be delivered on Monday, Speedaf no dey work on sunday.

Ur order is closer to you now than u think.

Cheers

jboixxx:
Ha! EMS Nigeria. Be ready for NCS ridiculous invoice o (70% likelihood).

Are you in the North or South? North, except Abuja and South except Lagos ain't lucky with NIPOST. Mine package that arrived 9ja on 16th of June, just got delivered yesterday.

Bro what's Ur location,
I'm still waiting on my item from that date in Anambra.

alosbaba007:



Bros no give urself hypertension, ur package will be delivered on Monday, Speedaf no dey work on sunday.

Ur order is closer to you now than u think.

Cheers

don't mind me jarey!
The package is my laptop motherboard that's why,..
Like 5 months now, have not been able to use my laptop...i am so in hurry to have it back working....u know that feeling na!....
Thanks for ur response sha!

Fremantle:

I know today isn't Sunday, permit me to preach to you.......

You know, when Jesus told his disciples to go into towns and spread the good news, he instructed them to bless the towns that welcomes them and whoever rejects them.... they should dust their feet and leave.

Now I need you to take note of @Bolded cuz that's what you'll do when next you login to AE. Dust your feet and say farewell to the seller and his product.

It is worth nothing that there's no free shipping under DHL or FedEx. None of these shipping lines offer free shipping on AliExpress. Any free shipping under the guise of DHL or FedEx is a scam.

This is not entirely true. The fact is that every seller has different prices for the same item. So that a seller writes "free shipping" against an item doesn't mean that the shipping is free, even with the usual AESS, Cainiao etc etc. It only means that the shipping fees (which may be negligible in the case of the latter) has as a marketing strategy been added to the cost price of the item. So as a buyer, you're drawn more to items with "free shipping".

DHL shipping may be "free", but the truth is that the shipping price has been added to the cost price which will be increased. You pay the seller that cost price, he deducts the shipping fees and pays DHL or FedEx as the case may be, then he keeps his cost price on the item.

This however does not rule out some sham sellers which put "free" against items to draw buyers but in reality they are fake. This happens both with DHL and other regular shipping methods.

Fucklove:
Shipping fee is determined by the seller and not the company. Even the free shipping we see is not actually free as everything is already added to the item cost, all part of marketing strategy

Thank you. I keep saying this, but readers already believe to the contrary.

chiboyne:

Bro what's Ur location,
I'm still waiting on my item from that date in Anambra.

North East.
You'll have patience! Lots of it.

damotche:


I just tried their customers care number
The response i got from the voicemail was
" Welcome to speedaf logistics, our work hours is from 8am to 5pm on mon-fri, and 8am to 2pm on sat.....and that i should called during the working hours....
That means they work on Mondays right?

Of course, they work on Mondays.

damotche:


Still no update

I guess my item got to the delivery man just in time before they officially closed for the day, which wasn't the case with your item. The item was originally planned for delivery yesterday (before their closing hour) but we agreed to meet up today. I'm almost certain you'll get an update on Monday. Just check the Speedaf website before noon on Monday.

grinface98:
I guess my item got to the delivery man just in time before they officially closed for the day, which wasn't the case with your item. The item was originally planned for delivery yesterday (before their closing hour) but we agreed to meet up today. I'm almost certain you'll get an update on Monday. Just check the Speedaf website before noon on Monday.

Yeah! That's true

Any AliExpress shipper in Port Harcourt?

Slimfeez:
Top of the day to you! I just create this thread for those that are shopping from Aliexpress store for any challenges, comment, ideas we can learn from one another.

How can one make payment for an order above $20 Now that government has place a restraint for buying at aliexpress or any online purchases outlet for an order above $20

ceaser:


This is not entirely true. The fact is that every seller has different prices for the same item. So that a seller writes "free shipping" against an item doesn't mean that the shipping is free, even with the usual AESS, Cainiao etc etc. It only means that the shipping fees (which may be negligible in the case of the latter) has as a marketing strategy been added to the cost price of the item. So as a buyer, you're drawn more to items with "free shipping".

DHL shipping may be "free", but the truth is that the shipping price has been added to the cost price which will be increased. You pay the seller that cost price, he deducts the shipping fees and pays DHL or FedEx as the case may be, then he keeps his cost price on the item.

This however does not rule out some sham sellers which put "free" against items to draw buyers but in reality they are fake. This happens both with DHL and other regular shipping methods.

Happy Sunday
Did you see my follow up comment? If you didn't this is the link: https://www.nairaland.com/5266068/thread-only-aliexpress-shopper/984#115426267

I want to ask you a question;
If the price of shipping is been added to the items you intend to purchase (which I'm not arguing is not done, I believe it is) would you pay an outrageous amount for an item you know isn't worth the price? What I'm trying to say... if you follow that link above, you'll see a screenshot for an item that cost $1.20 and DHL shipping cost is N25000.

Let do a little math, let say the seller offers free DHL shipping having in mind (from what you said) the seller will bargain with DHL split the bills (settling DHL) then keep the rest.... Now if the seller was to add the original DHL shipping price of N25000 to the $1.20 item, would you buy the item?

People have laid their frustration and worry here of how sellers offer free DHL and after transactions, item never came or the tracking number issued was fake or it belonged to someone else and when seller was contacted a new tracking number was issued or seller never responded.

Anyway someone asked for advice, I decided to help out with the best of knowledge I've gathered from these thread, it's left for folks to pick or leave. I can only say the negative testimonies of using free DHL shipping out weighs the positives 10-1.

Please do well to check the link and answer the questions thank you.