How can I easily chat with real human as customer care rep on AliExpress please ?

Chacha2022:
How can I easily chat with real human as customer care rep on AliExpress please ?

Bypassing EVA in AliExpress Customer Care

Go to Account > Services > Help Centre > Online Service


1) type "Pay" in EVA
2) choose "Incorrect payment value"
3) choose "extra money was asked by seller"
4) click "NO" on cancel order
5) click "chat with an agent now"

And chat away

Someone no fit help us tell Baba to lift the restrictions?

OK will check this out, I was just getting to like Gotok. I hope they make it back.

Macmilla:

So Klasha rules!

You're welcome.

Add 0.5% to your checkout total before you attempt your checkout, else, you'll be billed 0.5 for insufficient balance and still be charged 0.5% when next you attempt to checkout!!

profmallor:

OK will check this out, I was just getting to like Gotok. I hope they make it back.

Relax, they're coming back for good! I chatted with their customer Reps shortly after the notice of their service suspension, and they did promise to restore service when they get another card issuer.

Olamak1:


Relax, they're coming back for good! I chatted with their customer Reps shortly after the notice of their service suspension, and they did promise to restore service when they get another card issuer.

Hello, i need help. I want to a phone on aliexpress. Which address should i use. Is it speedaf address close to my location? And what about custom fee?

Faithful4real:

Hello, i need help. I want to a phone on aliexpress. Which address should i use. Is it speedaf address close to my location? And what about custom fee?

As per address, use your home address. Speedaf will locate you wherever you are based.
To be on the safer side, tell the seller to declare the phone as "phone accessories" or "Mp 4 player" and reduce the price. By this, customs official won't know what exactly is contained in the parcel.

Olamak1:


As per address, use your home address. Speedaf will locate you wherever you are based.
To be on the safer side, tell the seller to declare the phone as "phone accessories" or "Mp 4 player" and reduce the price. By this, customs official won't know what exactly is contained in the parcel.

better be putting a caveat on this seller declaration. Not all sellers will agree to this because if that phone is extracted before delivery, it is what is declared insurance will cover. That's why some don't agree to this arrangement. NIPOST won't agree to any other amount you may claim too so long there's price tag on the package.

Olamak1:


As per address, use your home address. Speedaf will locate you wherever you are based.
To be on the safer side, tell the seller to declare the phone as "phone accessories" or "Mp 4 player" and reduce the price. By this, customs official won't know what exactly is contained in the parcel.

okay, after making the payment, i can communicate to the seller to make changes to the parcel name?

Echo3:
better be putting a caveat on this seller declaration. Not all sellers will agree to this because if that phone is extracted before delivery, it is what is declared insurance will cover. That's why some don't agree to this arrangement. NIPOST won't agree to any other amount you may claim too so long there's price tag on the package.

can you give me tip on how to do this?

Echo3:
better be putting a caveat on this seller declaration. Not all sellers will agree to this because if that phone is extracted before delivery, it is what is declared insurance will cover. That's why some don't agree to this arrangement. NIPOST won't agree to any other amount you may claim too so long there's price tag on the package.

If you're famiar with the purchase of these gadgets, you'll know that even those Chinese sellers are quite aware of customs fees. That's why they tend to quote lower prices on such items even without you telling them to, whether they agree to change the Id or not. They're well informed that if the real amounts are declared, such goods could attract customs fees.

Let me give you an instance. A couple of years back, I ordered 2 tablets of about $95 each from a particular store. After making the payment, I dropped a message for the seller to declare the tabs as MP4 players. I never got a "yes or no" response from him. The 2 tabs arrived and I got a call from Nipost to come and pick them up.

On getting to the Post office, and looking at the parcels before me, I was shocked to discover that the word "Tablet" was written boldly on each of the 2 parcels. And looking at the parcels again to see the amount written as price, I however discovered that the seller quoted $23 each. Obviously, he knows the implications of declaring the sum of $95 for each tablet.

Faithful4real:
okay, after making the payment, i can communicate to the seller to make changes to the parcel name?

Yes, communicate with him. That is the approach I adopt when buying mobile phones. You can even chat him up before making payment.

Olamak1:


Yes, communicate with him. That is the approach I adopt when buying mobile phones. You can even chat him up before making payment.

OK thanks.

Hi, please do I need to acknowledge the receipt of my order on AliExpress?

ganie:
Hi, please do I need to acknowledge the receipt of my order on AliExpress?

Yes, you need to, so that Aliexpress can release cash to seller

Olamak1:


Relax, they're coming back for good! I chatted with their customer Reps shortly after the notice of their service suspension, and they did promise to restore service when they get another card issuer.

Nah, they're gone man. Everyone makes that particular statement after their card services are abruptly terminated — it's an empty statement.

TheUnknownOne:


Nah, they're gone man. Everyone makes that particular statement after their card services are abruptly terminated — it's an empty statement.

Abi o. What was he expecting customer service to tell him? That they're gone for good? If they're coming back, it won't be as good as it were.

noobody:


Have you tried filling it up to test real capacity,I wouldn't trust it as my only back up thou,it might lost important data.

Yeah. It got to 3 TB after some days and I got tried of waiting. I used an app suggested by someone here.

Seatreasure2:
Please does anyone know how to get to speedaf distribution center Lagos from oshodi am going there for my package they need to provide that guy,he scan my package one release one and he keep the second

Used to be at Ogba. I heard they're now at OPIC which is technically Ogun state

Klasha testing...

Card created successfully.
Card added to AliExpress(charged $1.21 and reversed success)
Completed an order less than $5 and was charged $0.22 for transaction by klasha.

https://s.klasha.com/vo4H

Toluene15:
Klasha testing...

Card created successfully.
Card added to AliExpress(charged $1.21 and reversed success)
Completed an order less than $5 and was charged $0.22 for transaction by klasha.

https://s.klasha.com/vo4H

How did you complete the kyc stage.
Been trying to snap my nimc printout but keeps rejecting it.

Echo3:
You're welcome.

Add 0.5% to your checkout total before you attempt your checkout, else, you'll be billed 0.5 for insufficient balance and still be charged 0.5% when next you attempt to checkout!!

This people are not following the 0.5% as they claim. They are charging more than that.

SegZ24:


How did you complete the kyc stage.
Been trying to snap my nimc printout but keeps rejecting it.

Use another ID

[quote author=anonymousey post=123728870]

Used to be at Ogba. I heard they're now at OPIC which is technically Ogun state[/quote
Thank you

TechCapon:
Pls where's speedaf Lagos distribution center?? They have the worst customer service representatives in Nigeria. They never responds and when they do their response is always incoherent. Do they deliver to your doorstep?

Good day please have you get your package from speedaf, did you go to their distribution center before get it and for how long please

Toluene15:

This people are not following the 0.5% as they claim. They are charging more than that.

They do not follow the 0.5% and minimum is $0.2. remember, it's based on your checkout amount but I noticed a 5% and 9% extras yesterday. I've converted my balance to Naira and will withdraw am later.

anonymousey:


Used to be at Ogba. I heard they're now at OPIC which is technically Ogun state

haa! Rent wan send them back to village be that o if that's true

Sapiosexuality:
Yeah. It got to 3 TB after some days and I got tried of waiting. I used an app suggested by someone here.

Don't save important files on that drive; SSD ain't that cheap... You're told.

Echo3:
haa! Rent wan send them back to village be that o if that's true

I think landlords increased the rent to a ridiculous amount when they saw the Chinese people and the volume of business they seemed to be doing.
A source said that no one has rented their former computer village office space since they left because of the hike. I can't confirm though.