₦airaland Forum

iamlammy:
Name??

Hydronium:
Lol. My 250L freezer consumes 200W minimum. I seem comfortable with it for now though.

oladele239:
There's one on Jumia but it's a standing fan
Just 10 watts

iamlammy:
You can only probably use it during the day with solar if you use a Delta 2 or it will die in about 3-4 hours. My fridge which is non inverter is 90-100w. Those inverter fridges or refrigerators are the real deal. They can last over 15 hours with the delta 2

BigDickProblems:
Yeah, I believe you mean the “Cloud Energy” product. I’ve seen it. I have done research but can’t find a ceiling fan of 15Watts max. Most common ones I’ve seen are 30Watts.

fuckboys:
look for this, I replaced all the fans in my house with it, 25w on highest speed. 10-15w average speed. With remote control.

fuckboys:
look for this, I replaced all the fans in my house with it, 25w on highest speed. 10-15w average speed. With remote control.

iamlammy:
The Jinko 555w solar panel is out of stock now on Fouani. Thank God I quickly got it. People are really rushing it or maybe they stock up in low quantity

gsparks01:
Anybody raised a warranty claim before? My unit that I just got stopped charging and the AC output isn't coming on either.

I used it fine without issues then yesterday, after power was restored I connected it and as usual, the unit detected the charger and came on but I did not hear the fan so I checked and noticed it wasn't charging. Tried different sockets in my house, still didn't detect the charger. When I tried to use the AC outlet, noticed that one sef wasn't working. There is a notification to update firmware on the app but when I try to update, it gets stuck at 50% and fails.

Delta 2

gsparks01:
I may be the first to file a warranty claim on an ecoflow product here. Happy to report that ecoflow have replaced the faulty unit. They were so professional in resolving it. After trying a few things remotely, they offered to replace it. The Nigerian ecoflow service center was not really helpful, almost dismissive so I spoke to customer care in charge of Africa (South Africa). These ones were sympathetic and helped me almost instantly and ultimately directed the service center in Lagos to replace. So far so good.

Leaving this here in case someone needs to file a claim too with evidence (I sent a video explaining the issue). I must say, for their awesome customer service alone, I can boldly tell people to get their products without fear.

🔊

twosquare:
No additional charges for delivery. You may have to pick it up yourself at pickup venue. That's it.

gsparks01:
I may be the first to file a warranty claim on an ecoflow product here. Happy to report that ecoflow have replaced the faulty unit. They were so professional in resolving it. After trying a few things remotely, they offered to replace it. The Nigerian ecoflow service center was not really helpful, almost dismissive so I spoke to customer care in charge of Africa (South Africa). These ones were sympathetic and helped me almost instantly and ultimately directed the service center in Lagos to replace. So far so good.

Leaving this here in case someone needs to file a claim too with evidence (I sent a video explaining the issue). I must say, for their awesome customer service alone, I can boldly tell people to get their products without fear.

🔊

gsparks01:
I may be the first to file a warranty claim on an ecoflow product here. Happy to report that ecoflow have replaced the faulty unit. They were so professional in resolving it. After trying a few things remotely, they offered to replace it. The Nigerian ecoflow service center was not really helpful, almost dismissive so I spoke to customer care in charge of Africa (South Africa). These ones were sympathetic and helped me almost instantly and ultimately directed the service center in Lagos to replace. So far so good.

Leaving this here in case someone needs to file a claim too with evidence (I sent a video explaining the issue). I must say, for their awesome customer service alone, I can boldly tell people to get their products without fear.

🔊

Babatundehy:
Stopped writing on here for a while when I found this, I couldn't keep writing and encouraging people to buy a brand which a certain model has been reported to stop working by many people, as a result of a failed firmware update. Was so glad to know the unit was replaced, moving forward, I'll advise to not have Ecoflow power stations, especially the delta family connected to the internet.
What good could come from the update? No update is going to make your power station charge faster, or increase its battery capacity, the Bluetooth connection is just enough.
My power station has not been connected to the internet for weeks now, and it'll remain so permanently, having learned updates could crash the system, before all of this ,I had stopped getting the power station connected to my home WiFi, one day I was using a tool to check traffic from my devices (routine check) then I confirmed the power station was uploading files, these files were most likely usage logs and such, but I wasn't comfortable with that, no permission requested so.
This could be a way to actually track the number of times you have cycled the batteries in your power station ( so you can't lie about this when you need the warranty to work for you), and I'm certain Ecoflow could shut down any power station remotely, advanced connectivity and privacy they say are mutually exclusive, well, it is what it is, but i don't like it, kicked it off my home internet, turns out it was a good move for other reasons.

twosquare:
What was the troubleshoot that happened with your Ecoflow? Care to share?

gsparks01:
I didn't and wouldn't dare connect this one to the Internet until it gets to the point where it's unusable without a connection.

Babatundehy:
Stopped writing on here for a while when I found this, I couldn't keep writing and encouraging people to buy a brand which a certain model has been reported to stop working by many people, as a result of a failed firmware update. Was so glad to know the unit was replaced, moving forward, I'll advise to not have Ecoflow power stations, especially the delta family connected to the internet.
What good could come from the update? No update is going to make your power station charge faster, or increase its battery capacity, the Bluetooth connection is just enough.
My power station has not been connected to the internet for weeks now, and it'll remain so permanently, having learned updates could crash the system, before all of this ,I had stopped getting the power station connected to my home WiFi, one day I was using a tool to check traffic from my devices (routine check) then I confirmed the power station was uploading files, these files were most likely usage logs and such, but I wasn't comfortable with that, no permission requested so.
This could be a way to actually track the number of times you have cycled the batteries in your power station ( so you can't lie about this when you need the warranty to work for you), and I'm certain Ecoflow could shut down any power station remotely, advanced connectivity and privacy they say are mutually exclusive, well, it is what it is, but i don't like it, kicked it off my home internet, turns out it was a good move for other reasons.

iamlammy:
How do I kick off the Delta 2 from the internet? It is permanently connected here. Is there a way to reset?

gsparks01:
how do you mean?

twosquare:
What happened to your Ecoflow for you to make a warranty claim. What fault did it develop?

gsparks01:
I quoted the post where I stated what happened

gsparks01:
The Nigerian ecoflow service center was not really helpful, almost dismissive so I spoke to customer care in charge of Africa (South Africa). These ones were sympathetic and helped me almost instantly and ultimately directed the service center in Lagos to replace. So far so good.

🔊

snezBaba:
I don't know who needs to hear this but surge protectors aka TV guards are not good enough to protect your power stations (This might be obvious to senior men but I learnt today)

Mine went into an overload this morning. I was charging at 600w because our light has been poor for some days and after a while, [i]it made the clicking sound [/i]and tried to restart the charging process, I reduced the charging speed to 450w and the same thing happened after a while and I further reduced the speed to 200w and after a while it stopped charging and flashed the overload warning

Solution: Followed the process I saw on Reddit to disconnect all cables and reset it by pressing the power button for 10-15s and then shut down for 2 hours

I did the first 2 but I only left it for like 15 minutes because I was panicking 😅

So, I took it our other apartment to try it with the voltage regulator. That's where I realised that incoming voltage was pretty low than expected. Sha, the unit worked and has been fully charged.

Lessons:
1. Use voltage regulators to properly protect the unit
2. If you must use a surge protector, disconnect the unit on any charging fluctuation

snezBaba:
I don't know who needs to hear this but surge protectors aka TV guards are not good enough to protect your power stations (This might be obvious to senior men but I learnt today)

Mine went into an overload this morning. I was charging at 600w because our light has been poor for some days and after a while, it made the clicking sound and tried to restart the charging process, I reduced the charging speed to 450w and the same thing happened after a while and I further reduced the speed to 200w and after a while it stopped charging and flashed the overload warning

Solution: Followed the process I saw on Reddit to disconnect all cables and reset it by pressing the power button for 10-15s and then shut down for 2 hours

I did the first 2 but I only left it for like 15 minutes because I was panicking 😅

So, I took it our other apartment to try it with the voltage regulator. That's where I realised that incoming voltage was pretty low than expected. Sha, the unit worked and has been fully charged.

Lessons:
1. Use voltage regulators to properly protect the unit
2. If you must use a surge protector, disconnect the unit on any charging fluctuation

leslieu63:
can stabilizers also work as voltage regulators i have a 2kva stablizer

Babatundehy:
The same thing, a voltage stabilizer is also a voltage regulator