PresidentT:
Apt. I don't even bother checkin them again. Konga is simply miles better though they equally need to improve.

I like your perception. But, can you give us some concrete evidence to back up your view about this topic?

[quote author=Tolzeal post=34362188][/quote]

Konga is very anoying with their delivery services. They took six weeks to deliver my shoe here in Lagos. Their app is always hanging whenever i use it.


Jumia does not give me any wahala when i use them. I even got the Infinix hot note from their Jumia Mobile Week.

Konga should sit down and take proper lesson from their master, JUMIA.

Lagusta:


And they really need to improve....

Their recent app sale promo was also a hogwash!!!

I'm a konga fan, but we really have to call a spade what it is.....

Konga needs to buckle up, while jumia needs to close shop!!!!

If Jumia closes SHOP...KONGA will not exist at all! How many times have you shopped online sef...smh

darsmarth:
If ah hear.....konga is #BS bought a washing machine last week ..did not get what I wanted tried returning it they started telling me cock nd bull stories...Telling me they work with marchants. The item can't be collected after a day retuning. It took them 2weeks to deliver ma item...nd they r good. Good ma feet...#iranu

A colleague of mine also bought 4 shoes that period and hasn't been delivered till now! Konga is a SHAM

donstevico:
jumia is useless....at least konga does free delivery to kogi state

OSHOFREE! when you now have issues with Konga...You will run back to JUMIA...

Wow! It's a Jumia bashing fest in here. never mind carry on. It's what y'all know best. ppl who shop from either store will still shop.

lateefsul:


If Jumia closes SHOP...KONGA will not exist at all! How many times have you shopped online sef...smh

You seem like a PRO.






















LOL...

Wisdomkosi:
Jumia should close shop please. I can only pay on delivery. Konga all the way. I don't trust jumia

Can Konga sell a phone at half the price? You guys have your own opinion. To me, JUMIA ROCKS BAJE BAJE!!! The BESTEST Online retailer even in Kenya...

lateefsul:


OSHOFREE! when you now have issues with Konga...You will run back to JUMIA...

I won't go to jumia after the scam they pulled off.....

Konga offers free delivery! Konga offers free delivery!! But their prices are way more expensive! They must have factored in the cost of delivery into the prices of their products! Who is fooling who? #BestPricesOnJumia jare!!!!

For those of u that believe jumia did a scam promo (megathon) from june 1-7, that's a lie because i am among those that got a phone for half the price. I HATE KONGA, apart from the fact that they have pay on delivery, they don't deliver on time. Their worst part is, when u call customer care, all they tell u is to exercise patience. I HAVE USED KONGA THRICE, THEY FAILED TWICE. I HAVE USED JUMIA TWICE, THEY ARE SUPERB!!! plus their customer care are there to help unlike konga

Bflexing:
For those of u that believe jumia did a scam promo (megathon) from june 1-7, that's a lie because i am among those that got a phone for half the price. I HATE KONGA, apart from the fact that they have pay on delivery, they don't deliver on time. Their worst part is, when u call customer care, all they tell u is to exercise patience. I HAVE USED KONGA THRICE, THEY FAILED TWICE. I HAVE USED JUMIA TWICE, THEY ARE SUPERB!!! plus their customer care are there to help unlike konga

Spread the news brother. Jumia is here to stay.

Konga sucks................ No phone call whether i want to buy the goods or not........... their chatting app not working too........... the merchant is offline.... unlike Jumia that will call you immediately you buy anything from their website.... Bleep Konga customer service.

This debate is strong. Who wins?

By the way, there's this offer(iPhone 6, 128gb @ 150k) by Konga.
Was tryna maintain with my 5s till 6s is launched, but d offer is quite enticing. Is that phone really d real stuff

suxxman:


Negative! Business been very very bad. You know what I mean.....

Absolutely, I know what you mean. Every biz goes down that way sometimes. You gatz to persevere and make it pay, goddamn it!

adelolaa:
Konga sucks................ No phone call whether i want to buy the goods or not........... their chatting app not working too........... the merchant is offline.... unlike Jumia that will call you immediately you buy anything from their website.... Bleep Konga customer service.

Yeah, 1 point for em(Jumia) customer care service.

shady16:


Yeah, 1 point for em(Jumia) customer care service.

I want to cancel my order.... > their customer care is sucks

Their fugly Merchant is offline since yesterday........... And i want to know about my order

oayombo:
Spread the news brother. Jumia is here to stay.

Nobody told me to port to Jumia, I believe nobody will tell them too. When the time is right, they will dance shoki to Jumia

adelolaa:


I want to cancel my order.... > their customer care is sucks

Sorry, man. Just cool off.

That they are offline doesn't make em suck. You could call em. Besides, you placed ya order just yesterday. I'm sure before you even know it you'd be informed that it's on its way.

shady16:
This debate is strong. Who wins?

By the way, there's this offer(iPhone 6, 128gb @ 150k) by Konga.
Was tryna maintain with my 5s till 6s is launched, but d offer is quite enticing. Is that phone really d real stuff



Absolutely, I know what you mean. Every biz goes down that way sometimes. You gatz to persevere and make it pay, goddamn it!

You're a boss..... U just leave ur boy runaway
IPhone 6 Is really cool.... And for that price , worth a shot.

Jumia rocks

Bflexing:

Nobody told me to port to Jumia, I believe nobody will tell them too. When the time is right, they will dance shoki to Jumia

We appreciate your recommendation Bflexing...Jumia cares!

oayombo:
Spread the news brother. Jumia is here to stay.

Thanks for your recommendation oayombo. Jumia cares!

Bflexing:
For those of u that believe jumia did a scam promo (megathon) from june 1-7, that's a lie because i am among those that got a phone for half the price. I HATE KONGA, apart from the fact that they have pay on delivery, they don't deliver on time. Their worst part is, when u call customer care, all they tell u is to exercise patience. I HAVE USED KONGA THRICE, THEY FAILED TWICE. I HAVE USED JUMIA TWICE, THEY ARE SUPERB!!! plus their customer care are there to help unlike konga

Thanks for your recommendation Bflexing. Jumia cares!

donstevico:
I won't go to jumia after the scam they pulled off.....

Hi donstevico,

We have an objection to your comment. We don't SCAM. We are an online retailer in Nigeria and other parts of Africa. Thanks.

Jumia cares!

JumiaOnline:


Thanks for your recommendation Bflexing. Jumia cares!

Ohh, you are here, so good. I have an advice for you. After speaking with a customer care agent, there should be a way to rate the particular agent that attended to you. Out of all that I spoke to, I really love the way Gbolahan Bakare, responded to me and solved the issue. Not that others are not cool but he is just the best.

JumiaOnline:


We appreciate your recommendation Bflexing...Jumia cares!

Also, I will love it if you can make payment on delivery for all the states. THANK YOU

Talking about Customer Care, I just realized that jumia have an account on nairaland monitoring people's comment and opinion about them. Well, KONGA don't give a Bleep!!

JumiaOnline:


Hi donstevico,

We have an objection to your comment. We don't SCAM. We are an online retailer in Nigeria and other parts of Africa. Thanks.

Jumia cares!

the truth hurts but I had to say it


I don't care