kingthreat:


Do you know me from anywhere or are you just a perfect example for a retardedd black man?

"Know you"??...Are you the money in my pocket??

telexfree1:
Did you get any response from those emails?

prettyjo:
never knew it was a fellow that posted till you just said.I can't hate on my fellow woman. but what happens to using courtesy words like "please I came for my pin and here is my card. I am not supporting neither of them,if you read my earlier post

Mznaett:
Tellwisdom,,ur 2 egg 4dia.. Mind u,my savings 4now is being made 4rm shows nd what u made last year was actually less than my income tax. So?? Swerve abeg maka c road jhor

Eden1747:

No, I havent. I sent it soon as I got home. It showed me sent around 4:20pm.

sambas:
@Op, Always like that. Same thing happened to me sometime ago, when i came for my account nunber!! the customer care woman called me a GOAT too, seems this is their new language!! Immediately calling me dat, i went straight into the manager's office i inserted the withdrawer booklet into his mouth .i.e the manager's mouth. The following conversation occurred!!
manager:: at the top of his voice "are you mad!!!
Me: No sir!! I'm a goat!!
manager: really?
Me: yes, that was what the customer care woman called me for asking her if my account number is ready!!
I left the bank only to return the next day, guess what all the workers starting from the security men to the cleaners became my friend!!

Eden1747:

No, I havent. I sent it soon as I got home. It showed me sent around 4:20pm.

Eden1747:

No, I havent. I sent it soon as I got home. It showed me sent around 4:20pm.

rummmy:
The CCTV is there to reveal the whole incident anyway..let me repeat it again that ecobank Customer service managers have one of the best in customer service responds thru out my many years in banking even is am no more with them.I remebad how I was dealt with the day I mistakinly responded to an angry customer,you may not understand the reason the guy didn't talk to you(you said he went for medicals).I wish the said guy will ve the opp to say his own side of the story and many of u here will be shocked

Helkayklassic:
It's like e don see job for filling station.

Eden1747:

Am I permitted to insult this male chauvinist? I Have received several phone calls from people who know me personally to tell me it's cos I'm too soft spoken... And a guy on here said he was at the bank and saw me drive off... What more do you want?... I opened that account when they were Oceanic and the customer service was good.. It shot to hell when they merged with ecobank. One old man waiting in line grumbled that too. And I couldn't agree more. I also bank with Skye and Gtb... They are customer service oriented.
I'm glad you talked about the cctv showing stuff. At least, it will show the other 2 guys in the cubicle begging me to ignore him and let him rant. Im sure glad I didn't run into you while you were working at ecobank. I'd have had this experience sooner!

Eden1747:
I have never been as humiliated as I was today at ECOBANK Badagry. I had applied for a MasterCard two weeks earlier and decided to go for it yesterday, Thursday June 25th. I was given the MasterCard but was unable to get my pin as someone in the CSM's office told me the guy had just gone out for medicals. After waiting for about 45 minutes, I left the bank and went about my business. I returned again at 3pm and the CSM wasn't on seat... The same guy in his office told me apologetically that everyone had been looking for him and I gathered from the tone of his voice that the CSM guy's absence was unofficial.

I however returned today, friday 26th and as I walked down the banking hall towards his cubicle. I greeted "Good afternoon, I came for my pin, here's my card" the guy looked at me and ignored my outstretched hand for about 30 seconds before snapping in a loud voice "did I ask for your card?"

I replied that I was a customer and he had no right to talk to me that way, his reply was to snatch the card from me and tell me "you are a goat". So I told him I wouldn't stand there and let him berate me... His response was to fling the card at me. He flung it with so much force that I had to avert my head as the card almost struck my left eye.

I called the head office and try as they did, the guy refused to apologize to me, claiming instead that he was older than me and that why did I call the head office. This was from some guy who called me a goat!

MrPresident1:


I have never been as humiliated as I was today...Blah blah blah.

Mean spirited woman, so you came to Nairaland to vent your spleen and tell the whole world that a whole you was humiliated at the bank today abi? To what end, that someone may lose his job? You sent a letter to his ogas and still had the guts to come to Nairaland to give it wider dissemination, so that we can all see how you were humiliated today and organise a pity party for you abi?

I have an inkling of your type, all those girls that feel like they are something when they are nothing, you are one of them. Olodo.

dayosaurus:
I don't know what ecobank values are but if Na first bank, the guy will be sacked that minute.


I guessed you were too gentle, you should have raised your voice n closed your account sharp sharp . there are many other banks with exceptional customer care.

What nonsense

Eden1747:

What will my mum say? "Better to Just ignore this loser" but I won't listen to her. Allow me to educate you a little. it's peeps like you who let rude peeps get away with being rude and obnoxious. Other well meaning people have spoken, customer service personnel are supposed to be customer friendly. No, I didn't ask for a pity party. I spoke out so it won't happen to some other person out there. Now you get the point?

MrPresident1:


Your mother did not teach you well, or you refused all her attempts at trying to make sure you turned out well. You sent a letter to his bosses, then followed up with a thread on that that made FP? To what end? To show us all how pained and humiliated you are, so the fellow may lose his job?

So the duty of Voltron defender of the universe fell on you right? Customer care are supposed to be zombies without feelings or emotions right? tha is your point right? So to compensate for how humiliated you are young man must lose his job right?

You are nothing but a knuckle dragging female misanthrope.

Eden1747:

Fellow nairalanders, the CSM is on Nairaland. MrPresident1

teabully:

Did you read from the beginning? Or its just a case of women hating on women? I was at the bank and OP didn't say a thing. I kept hoping it was me, I saw her get into her car and drive off. Didn't know I'd read about it here.

Eden1747:
I have never been as humiliated as I was today at ECOBANK Badagry. I had applied for a MasterCard two weeks earlier and decided to go for it yesterday, Thursday June 25th. I was given the MasterCard but was unable to get my pin as someone in the CSM's office told me the guy had just gone out for medicals. After waiting for about 45 minutes, I left the bank and went about my business. I returned again at 3pm and the CSM wasn't on seat... The same guy in his office told me apologetically that everyone had been looking for him and I gathered from the tone of his voice that the CSM guy's absence was unofficial.

I however returned today, friday 26th and as I walked down the banking hall towards his cubicle. I greeted "Good afternoon, I came for my pin, here's my card" the guy looked at me and ignored my outstretched hand for about 30 seconds before snapping in a loud voice "did I ask for your card?"

I replied that I was a customer and he had no right to talk to me that way, his reply was to snatch the card from me and tell me "you are a goat". So I told him I wouldn't stand there and let him berate me... His response was to fling the card at me. He flung it with so much force that I had to avert my head as the card almost struck my left eye.

I called the head office and try as they did, the guy refused to apologize to me, claiming instead that he was older than me and that why did I call the head office. This was from some guy who called me a goat!

Eden1747:

Am I permitted to insult this male chauvinist? I Have received several phone calls from people who know me personally to tell me it's cos I'm too soft spoken... And a guy on here said he was at the bank and saw me drive off... What more do you want?... I opened that account when they were Oceanic and the customer service was good.. It shot to hell when they merged with ecobank. One old man waiting in line grumbled that too. And I couldn't agree more. I also bank with Skye and Gtb... They are customer service oriented.
I'm glad you talked about the cctv showing stuff. At least, it will show the other 2 guys in the cubicle begging me to ignore him and let him rant. Im sure glad I didn't run into you while you were working at ecobank. I'd have had this experience sooner!

olu4life:
I can see that the said banker don open acct already. Una well done o. What u did was bad, no matter how a customer behaves u shld have kept ur calm.

By d way, all of u shouting about why reporting the man, have u ever wondered why customer care job isnt for every tom,dick and harry? There are protocols to follow no matter how rude a customer is. Someone with temper shouldn't be in that section. Go check the ethics/standard of a customer service agent/executive.

MrPresident1:


Your mother did not teach you well, or you refused all her attempts at trying to make sure you turned out well. You sent a letter to his bosses, then followed up with a thread on that that made FP? To what end? To show us all how pained and humiliated you are, so the fellow may lose his job?

So the duty of Voltron defender of the universe fell on you right? Customer care are supposed to be zombies without feelings or emotions right? tha is your point right? So to compensate for how humiliated you are young man must lose his job right?

You are nothing but a knuckle dragging female misanthrope.