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My Humiliation At ECOBANK Badagry. - Business (4) - Nairaland

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Ecobank Branch Is On Fire (Photos) / Ecobank Introduces Cardless Cash Withdrawal Service / What Eden1747(f) Did Not Tell Us About Her "Humilation" At ECOBANK Badagry Today (2) (3) (4)

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Re: My Humiliation At ECOBANK Badagry. by prettyjo(f): 10:03pm On Jun 26, 2015
teabully:

Did you read from the beginning? Or its just a case of women hating on women? I was at the bank and OP didn't say a thing. I kept hoping it was me, I saw her get into her car and drive off. Didn't know I'd read about it here.
never knew it was a fellow that posted till you just said.I can't hate on my fellow woman. but what happens to using courtesy words like "please I came for my pin and here is my card. I am not supporting neither of them,if you read my earlier post
Re: My Humiliation At ECOBANK Badagry. by chidekings(m): 10:03pm On Jun 26, 2015
Jinyjagz:
same as d one in my area at agbara, dat one will even tell u if u want to close ur acct nobody is holding u..ecobank agbara branch is worst...all dere tinz na one one, 1door, 1atm, 1customer care,1cleaner

guy abeg no kill me here ooo

3 Likes

Re: My Humiliation At ECOBANK Badagry. by BabaO2: 10:04pm On Jun 26, 2015
tellwisdom:
You wey no get reach 8, 000 inside account sef dey request for card sad
do you know the multiplier effect of ordinary 8 kobo?

5 Likes

Re: My Humiliation At ECOBANK Badagry. by adellam16(f): 10:04pm On Jun 26, 2015
priscaoge:
Same ancient bank NYSC forced us to open account with? angry angry angry angry

Anyways that dude is so lucky that he met a "cool" niqqa like u @ op, I don't take poo from any arrogant banker. I will make sure he don't return to that seat angry angry

I had a similar experience when I was in Owerri,tho its in Diamond bank. I yelled back at d lady that thinks she's screaming at her house help. Everyone in d banking hall started yelling at her, telling her to go back home n settle any issues she had with anyone before coming to work. Some of these bankers are so rude, ladies especially, I'm surprised that a man behaved this way undecided undecided undecided
do u know the name of d staff? Please get her full name and send ur complaints to enquiries@diamondnbank.com. Believe me either her attitude will change or she will b sacked. One tin DB hates more is wen staffs r rude to customers.
Re: My Humiliation At ECOBANK Badagry. by titsqueez(m): 10:04pm On Jun 26, 2015
Dont make me narrate my experience with one useless first bank half wit employee at the Plaza branch in Uyo.
Re: My Humiliation At ECOBANK Badagry. by dustydee: 10:05pm On Jun 26, 2015
tolaolu:
please forward the mail you sent to :ENGContactCentre@ecobank.com

tnx
shocked That email has failed to resolve my issue for close to a year now. They have been stealing money from my account every month and I asking for justification for the fee (access fee) but they were unable to and when i insisted, the referred me the CBN guideline where I discovered that the fee and another one I was charged sometime ago (maintenance fee) is illegal and unauthorised. I pointed it to them and they are yet to get back to me.
Re: My Humiliation At ECOBANK Badagry. by fairygeh(f): 10:07pm On Jun 26, 2015
J
prettyjo:
you are a customer and so what?all these mentality of customers are always right.
Even the way you narrated the story shows you have this ego in you.
YOU JUST SAID GOOD MORNING AND HANDED YOUR CARD OVER TO HIM......,................

Anyway,the man shouldn't have insulted you.
you both are wrong...Dats all.

I can never bank with Eco bank even if it's the only bank left in nigeria
At bolded,what could she have said or done?
Good morning sir
How is your wife?
How are your siblings?
How is your mother and father?
Did u shave this morning?
Is ur prick still working?
Oh common,dont be dumb,was she supposed to strike a conversation with him?She had already shown courtesy by greeting .

11 Likes 1 Share

Re: My Humiliation At ECOBANK Badagry. by Nobody: 10:07pm On Jun 26, 2015
Just like one bald headed customer care guy at first bank acme Ogba. Very rude data entry clerk...what do you gain by being rude?
Re: My Humiliation At ECOBANK Badagry. by priscaoge(f): 10:08pm On Jun 26, 2015
ECOTERRORS:
you left us to fight it out in politics section, what happened?

Lol....I missed all d gist n all my comrades in that section. Have been in Camp n the network there is wonderful that I can't access Internet embarassed embarassed embarassed
Re: My Humiliation At ECOBANK Badagry. by sped1oro(m): 10:09pm On Jun 26, 2015
Please before castigating the banker guy, has anyone thought about the guy going through one form of depression, frustration and trauma in his life,his place of work, in his immediate enviroment? Though, am not in support of the anker calling this nairalander 'a goat', however, we must look at issue from humanity perpective and assume if it had been you, your friend or your relatives that has commited this laxity, how will you have responded to it? Please let us all temper mercy with justice in prosecuting the banker guy....its just my opinion anyway.

1 Like

Re: My Humiliation At ECOBANK Badagry. by Nobody: 10:09pm On Jun 26, 2015
Op you were too soft ooo. He called you a goat and threw your card at you after waiting for several hours for him to come i swear if it was me you guys would be hearing stories that touch by now.
Re: My Humiliation At ECOBANK Badagry. by Emmy4Naija: 10:10pm On Jun 26, 2015
Eden1747:
I have never been as humiliated as I was today at ECOBANK Badagry. I had applied for a MasterCard two weeks earlier and decided to go for it yesterday, Thursday June 25th. I was given the MasterCard but was unable to get my pin as someone in the CSM's office told me the guy had just gone out for medicals. After waiting for about 45 minutes, I left the bank and went about my business. I returned again at 3pm and the CSM wasn't on seat... The same guy in his office told me apologetically that everyone had been looking for him and I gathered from the tone of his voice that the CSM guy's absence was unofficial.

I however returned today, friday 26th and as I walked down the banking hall towards his cubicle. I greeted "Good afternoon, I came for my pin, here's my card" the guy looked at me and ignored my outstretched hand for about 30 seconds before snapping in a loud voice "did I ask for your card?"

I replied that I was a customer and he had no right to talk to me that way, his reply was to snatch the card from me and tell me "you are a goat". So I told him I wouldn't stand there and let him berate me... His response was to fling the card at me. He flung it with so much force that I had to avert my head as the card almost struck my left eye.

I called the head office and try as they did, the guy refused to apologize to me, claiming instead that he was older than me and that why did I call the head office. This was from some guy who called me a goat!

Solution to your problem is to walk into any FirstBank, open an account and get Your ATMcard the same day...very simple like ABC.
I am talking from similar experience in GTbank Trans-Amadi branch, Port Harcourt
It took up to 10 working days to get the my ATMcard. However, 2 days after the application for for the card, I got sms that it's ready. I drove down to the branch only for the customer care to tell me that the sms was in error that my card is not yet ready. That most of their customer were sent the same sms.
I then asked why was a reversal/disregard sms not sent when they noticed the problem.
I left the branch unhappy considering that I have spent manhour and petrol to get the the branch and on the que.
After about 20days I went back to pick the card, card was given to me. During the activation , mid way the guy walked out of me without telling me that the process is not complete. Ignorantly, I completed the record/log book he gave me.I asked his colleague if the process is done and if I could go. The guy I asked gave me a go ahead.
Immediately, I went to use the card in the bank POS but it failed to work, after trying my pin twice.
I was redirected to the guy in charge of activation.
He claimed that I left while he was still trying to get the activation done mean while he was the person that walked away from me without a word halfway into the activation process.

While trying to activate the card, I then tried my pin again, I suppose for the 3rd time.I was told I have exceeded the number of pin trials for the day that I have to come tomorrow.

In dissatisfaction at the level of poor customer services I experienced, I left the card for the two fellows ( A lady and a guy) who were in charge of the activation.
I went to Firstbank the next day, that is today, opened an account and got the ATMcard immediately, activated it and ready to rock and roll. I was also impressed with the level of customer services at Firstbank

Later in the day, I went to the same GTbank to do a different transaction, used the opportunity to ask them for my card...After initial silence that lasted for 5 minutes, the guy at GTbank told me that the custodian of my card is not around.
Again, I left the branch without the card...For me that was the end of my banking services with GTBANK.

7 Likes

Re: My Humiliation At ECOBANK Badagry. by Nobody: 10:10pm On Jun 26, 2015
priscaoge:


Lol....I missed all d gist n all my comrades in that section. Have been in Camp n the network there is wonderful that I can't access Internet embarassed embarassed embarassed
congratulation otondo, remeber to send my own allawee, I no fit shout

1 Like

Re: My Humiliation At ECOBANK Badagry. by Nobody: 10:10pm On Jun 26, 2015
prettyjo:
you are a customer and so what?all these mentality of customers are always right.
Even the way you narrated the story shows you have this ego in you.
you just said good morning and handed your card immediately to him........,................

Anyway,the man shouldn't have insulted you.
you both are wrong...Dats all.

I can never bank with Eco bank even if it's the only bank left in nigeria

pls kindly point out what she did wrong!

Generally, bankers have this attitude, me I don't hesitate to give it to them hot hot o. Eco is just terrible, u must spend at least an hour to do any transaction. once I was in one branch at Ojodu, despite d queue and slow server, I still stood. it finally got to my turn after abt an hour, the lady didn't even look up, I greeted again,nothing. I looked at her screen and saw she was replying a mail! I raked o, her defence was 'is it because I can see her screen?' Other customers raised their voices, she later calmed down. My former boss once had a banker suspended in another bank cos of this.

1 Like

Re: My Humiliation At ECOBANK Badagry. by islandmoon: 10:11pm On Jun 26, 2015
thanks for letting me know, i will never open account with Eco Bank! i didnt know their service was that poor!
Re: My Humiliation At ECOBANK Badagry. by priscaoge(f): 10:12pm On Jun 26, 2015
ECOTERRORS:
congratulation otondo, remeber to send my own allawee, I no fit shout
Thanks Dear! It can only be delayed cool

Lwkmd cheesy Na to send them ur account number so that d allowee go de enter direct cheesy cheesy cheesy cheesy cheesy cheesy
Re: My Humiliation At ECOBANK Badagry. by sped1oro(m): 10:13pm On Jun 26, 2015
Please before castigating the banker guy, has anyone thought about the guy going through one form of depression, frustration and trauma in his life,his place of work, in his immediate enviroment? Though, am not in support of the banker guy calling this nairalander 'a goat', however, we must look at issue from humanity perpective and assume if it had been you, your friend or your relatives that has commited this laxity, how will you have responded to it? Please let us all temper mercy with justice in prosecuting the banker guy, 'an eye for an eye will make the world go blind'....its just my opinion anyway.

1 Like

Re: My Humiliation At ECOBANK Badagry. by fairygeh(f): 10:14pm On Jun 26, 2015
@ Topic,damn Op,you are cool o
I have not seen that man born by a woman who will call fairygeh a goat,emi omo ti iya bi,ti o fi oja aran pon,i go change am for that banker ni grin angry
I will tell him all his ancestors are goats and I swear to God,i will make sure that matter doesn't end there,and apologies won't even resolve the thing, I tell you.
Why he go call you goat now? What effontery, BTW no matter how young you are,forget age,everyone deserves respect and it's not like the Banking hall is his father's compound that he will be saying he is older than someone.

3 Likes

Re: My Humiliation At ECOBANK Badagry. by Nobody: 10:14pm On Jun 26, 2015
switch to another bank... that is the clue.
Re: My Humiliation At ECOBANK Badagry. by bigtt76(f): 10:14pm On Jun 26, 2015
One Bank grin

Jinyjagz:
same as d one in my area at agbara, dat one will even tell u if u want to close ur acct nobody is holding u..ecobank agbara branch is worst...all dere tinz na one one, 1door, 1atm, 1customer care,1cleaner

1 Like

Re: My Humiliation At ECOBANK Badagry. by priscaoge(f): 10:15pm On Jun 26, 2015
prettyjo:
you are a customer and so what?all these mentality of customers are always right.
Even the way you narrated the story shows you have this ego in you.
you just said good morning and handed your card immediately to him........,................

Anyway,the man shouldn't have insulted you.
you both are wrong...Dats all.

I can never bank with Eco bank even if it's the only bank left in nigeria

Like seriously? shocked shocked.....Seems u haven't had any encounter with d rude bankers,OK I understand. Until u do, u will definitely come back here to modify your post!
Re: My Humiliation At ECOBANK Badagry. by Emmy4Naija: 10:15pm On Jun 26, 2015
Solution to your problem is to walk into any FirstBank, open an account and get Your ATMcard the same day...very simple like ABC.
I am talking from similar experience in GTbank Trans-Amadi branch, Port Harcourt
It took up to 10 working days to get the my ATMcard. However, 2 days after the application for for the card, I got sms that it's ready. I drove down to the branch only for the customer care to tell me that the sms was in error that my card is not yet ready. That most of their customer were sent the same sms.
I then asked why was a reversal/disregard sms not sent when they noticed the problem.
I left the branch unhappy considering that I have spent manhour and petrol to get the the branch and on the que.
After about 20days I went back to pick the card, card was given to me. During the activation , mid way the guy walked out of me without telling me that the process is not complete. Ignorantly, I completed the record/log book he gave me.I asked his colleague if the process is done and if I could go. The guy I asked gave me a go ahead.
Immediately, I went to use the card in the bank POS but it failed to work, after trying my pin twice.
I was redirected to the guy in charge of activation.
He claimed that I left while he was still trying to get the activation done mean while he was the person that walked away from me without a word halfway into the activation process.

While trying to activate the card, I then tried my pin again, I suppose for the 3rd time.I was told I have exceeded the number of pin trials for the day that I have to come tomorrow.

In dissatisfaction at the level of poor customer services I experienced, I left the card for the two fellows ( A lady and a guy) who were in charge of the activation.
I went to Firstbank the next day, that is today, opened an account and got the ATMcard immediately, activated it and ready to rock and roll. I was also impressed with the level of customer services at Firstbank

Later in the day, I went to the same GTbank to do a different transaction, used the opportunity to ask them for my card...After initial silence that lasted for 5 minutes, the guy at GTbank told me that the custodian of my card is not around.
Again, I left the branch without the card...For me that was the end of my banking services with GTBANK.
Re: My Humiliation At ECOBANK Badagry. by sped1oro(m): 10:16pm On Jun 26, 2015
Please before castigating the banker guy, has anyone thought about it,maybe the guy is going through one form of depression, frustration,mental imbalance,psychological disorder and post-work trauma in his life,his place of work, in his immediate enviroment? Though, am not in support of the banker guy calling this nairalander 'a goat', however, we must look at issue from humanity perpective and assume if it had been you, your friend or your relatives that has commited this laxity, how will you have responded to it? Please let us all temper mercy with justice in prosecuting the banker guy, 'an eye for an eye will make the world go blind'....its just my opinion anyway.
Re: My Humiliation At ECOBANK Badagry. by Infomizer(m): 10:18pm On Jun 26, 2015
Jinyjagz:
same as d one in my area at agbara, dat one will even tell u if u want to close ur acct nobody is holding u..ecobank agbara branch is worst...all dere tinz na one one, 1door, 1atm, 1customer care,1cleaner

@emboldened
This is so f├╝cking hilarious!!!

3 Likes

Re: My Humiliation At ECOBANK Badagry. by craleonic: 10:18pm On Jun 26, 2015
prettyjo:
never knew it was a fellow that posted till you just said.I can't hate on my fellow woman. but what happens to using courtesy words like "please I came for my pin and here is my card. I am not supporting neither of them,if you read my earlier post

Shut up jor
Re: My Humiliation At ECOBANK Badagry. by Bonjelomo: 10:19pm On Jun 26, 2015
Jinyjagz:
same as d one in my area at agbara, dat one will even tell u if u want to close ur acct nobody is holding u..ecobank agbara branch is worst...all dere tinz na one one, 1door, 1atm, 1customer care,1cleaner


...One chance

3 Likes

Re: My Humiliation At ECOBANK Badagry. by BCJAY(f): 10:20pm On Jun 26, 2015
It is so oooo i went to fidelity bank in ajiwe ajah to pay for phcn the lady gave me teller and continued what have you on her computer, the other lady saw me streching my hand to hand her my teller and told her onlt for her to look up and said go and sit down i will call you without collecting the teller from me. I ask her can i tear it and go to phcn office she ignored me, i tore it and left the bank and she did not mind.
Re: My Humiliation At ECOBANK Badagry. by kingthreat(m): 10:21pm On Jun 26, 2015
tellwisdom:


[size=11pt]See this poor boi talking sad....Na instantly the guy go count your 4,000 give u, close your account. undecided[k/size]

Me poor boi? At least i better pass you wey poverty don knack you so tey you no even know your rights again.

3 Likes

Re: My Humiliation At ECOBANK Badagry. by agurza(f): 10:25pm On Jun 26, 2015
gajerian:


That's why I left the bank for FCMB with my salary account
I have been looking for excuse to close my account with that bank, thank God now I have one, by next week I will be banking with first bank or gtb
Re: My Humiliation At ECOBANK Badagry. by Emmy4Naija: 10:26pm On Jun 26, 2015
Solution to your problem is to walk into any FirstBank, open an account and get Your ATMcard the same day...very simple like ABC.
I am talking from similar experience in GTbank Trans-Amadi branch, Port Harcourt
It took up to 10 working days to get the my ATMcard. However, 2 days after the application for for the card, I got sms that it's ready. I drove down to the branch only for the customer care to tell me that the sms was in error that my card is not yet ready. That most of their customer were sent the same sms.
I then asked why was a reversal/disregard sms not sent when they noticed the problem.
I left the branch unhappy considering that I have spent manhour and petrol to get the the branch and on the que.
After about 20days I went back to pick the card, card was given to me. During the activation , mid way the guy walked out of me without telling me that the process is not complete. Ignorantly, I completed the record/log book he gave me.I asked his colleague if the process is done and if I could go. The guy I asked gave me a go ahead.
Immediately, I went to use the card in the bank POS but it failed to work, after trying my pin twice.
I was redirected to the guy in charge of activation.
He claimed that I left while he was still trying to get the activation done mean while he was the person that walked away from me without a word halfway into the activation process.

While trying to activate the card, I then tried my pin again, I suppose for the 3rd time.I was told I have exceeded the number of pin trials for the day that I have to come tomorrow.

In dissatisfaction at the level of poor customer services I experienced, I left the card for the two fellows ( A lady and a guy) who were in charge of the activation.
I went to Firstbank the next day, that is today, opened an account and got the ATMcard immediately, activated it and ready to rock and roll. I was also impressed with the level of customer services at Firstbank

Later in the day, I went to the same GTbank to do a different transaction, used the opportunity to ask them for my card...After initial silence that lasted for 5 minutes, the guy at GTbank told me that the custodian of my card is not around.
Again, I left the branch without the card...For me that was the end of my banking services with GTBANK.
Re: My Humiliation At ECOBANK Badagry. by Nobody: 10:26pm On Jun 26, 2015
Eden1747:
I have never been as humiliated as I was today at ECOBANK Badagry. I had applied for a MasterCard two weeks earlier and decided to go for it yesterday, Thursday June 25th. I was given the MasterCard but was unable to get my pin as someone in the CSM's office told me the guy had just gone out for medicals. After waiting for about 45 minutes, I left the bank and went about my business. I returned again at 3pm and the CSM wasn't on seat... The same guy in his office told me apologetically that everyone had been looking for him and I gathered from the tone of his voice that the CSM guy's absence was unofficial.

I however returned today, friday 26th and as I walked down the banking hall towards his cubicle. I greeted "Good afternoon, I came for my pin, here's my card" the guy looked at me and ignored my outstretched hand for about 30 seconds before snapping in a loud voice "did I ask for your card?"

I replied that I was a customer and he had no right to talk to me that way, his reply was to snatch the card from me and tell me "you are a goat". So I told him I wouldn't stand there and let him berate me... His response was to fling the card at me. He flung it with so much force that I had to avert my head as the card almost struck my left eye.

I called the head office and try as they did, the guy refused to apologize to me, claiming instead that he was older than me and that why did I call the head office. This was from some guy who called me a goat!


Very nice one bukky, you have taken the right step.

I would have further loved it if you had attached a link of this thread, to your official complaint, and written to them that Nigerians are watching and waiting to see how the case will be handled.

All the same, you've done well.

5 Likes

Re: My Humiliation At ECOBANK Badagry. by craleonic: 10:27pm On Jun 26, 2015
Eden1747:
I have never been as humiliated as I was today at ECOBANK Badagry. I had applied for a MasterCard two weeks earlier and decided to go for it yesterday, Thursday June 25th. I was given the MasterCard but was unable to get my pin as someone in the CSM's office told me the guy had just gone out for medicals. After waiting for about 45 minutes, I left the bank and went about my business. I returned again at 3pm and the CSM wasn't on seat... The same guy in his office told me apologetically that everyone had been looking for him and I gathered from the tone of his voice that the CSM guy's absence was unofficial.

I however returned today, friday 26th and as I walked down the banking hall towards his cubicle. I greeted "Good afternoon, I came for my pin, here's my card" the guy looked at me and ignored my outstretched hand for about 30 seconds before snapping in a loud voice "did I ask for your card?"

I replied that I was a customer and he had no right to talk to me that way, his reply was to snatch the card from me and tell me "you are a goat". So I told him I wouldn't stand there and let him berate me... His response was to fling the card at me. He flung it with so much force that I had to avert my head as the card almost struck my left eye.

I called the head office and try as they did, the guy refused to apologize to me, claiming instead that he was older than me and that why did I call the head office. This was from some guy who called me a goat!

It's obvious he has found a new job and thinks he can get away with anything now. Little does he know he has sown a seed. OP wish you had gotten his full name so that we can help him splatter it all over the Internet as an example of a terrible employee.

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