Shippyme Customer Care Thread On Nairaland - Business (21) - Nairaland
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| Re: Shippyme Customer Care Thread On Nairaland by princemiah(m): 5:29pm On Jun 28, 2015 |
I'm here again. Still waiting on Shippyme to reply one of my comments. What's going on with you people? I have 5 items with you which I intend selling to my customers in Lagos. After charging 27950NGN I was charged another 8420NGN for no reason. I managed to squeeze my pocket and lent the rest of the fee from a friend in anticipation of receiving my items soon. I have not received any updates in 3weeks after amazon has delivered to shippyme. Are you guys waiting for the value to depreciate before you deliver or you are hoping to rip me off more? I do not have any more money to pay you guys and I am also willing to fight you with all I've got if you dont deliver to me ASAP. How do you guys run your business? Are you trying to ruin my business for the growth of yours? I'm beginning to blame myself for patronizing you. After paying all required fee I'm still yet to receive an update from you. Is this what you call a growing courier? Even fedex or dhl wont charge me 200$ for those items. I regret dealing with you. No nairalander should patronize Shippyme because its another way of growing heart attack. Catlanta: |
| Re: Shippyme Customer Care Thread On Nairaland by princemiah(m): 5:37pm On Jun 28, 2015 |
I'm here again. Still waiting on Shippyme to reply one of my comments. What's going on with you people? I have 5 items with you which I intend selling to my customers in Lagos. After charging 27950NGN I was charged another 8420NGN for no reason. I managed to squeeze my pocket and lent the rest of the fee from a friend in anticipation of receiving my items soon. I have not received any updates in 3weeks after amazon has delivered to shippyme. Are you guys waiting for the value to depreciate before you deliver or you are hoping to rip me off more? I do not have any more money to pay you guys and I am also willing to fight you with all I've got if you dont deliver to me ASAP. How do you guys run your business? Are you trying to ruin my business for the growth of yours? I'm beginning to blame myself for patronizing you. After paying all required fee I'm still yet to receive an update from you. Is this what you call a growing courier? Even fedex or dhl wont charge me 200$ for those items. I regret dealing with you. No nairalander should patronize Shippyme because its another way of growing heart attack. Catlanta: |
| Re: Shippyme Customer Care Thread On Nairaland by princemiah(m): 5:39pm On Jun 28, 2015 |
S1506087503 I'm here again. Still waiting on Shippyme to reply one of my comments. What's going on with you people? I have 5 items with you which I intend selling to my customers in Lagos. After charging 27950NGN I was charged another 8420NGN for no reason. I managed to squeeze my pocket and lent the rest of the fee from a friend in anticipation of receiving my items soon. I have not received any updates in 3weeks after amazon has delivered to shippyme. Are you guys waiting for the value to depreciate before you deliver or you are hoping to rip me off more? I do not have any more money to pay you guys and I am also willing to fight you with all I've got if you dont deliver to me ASAP. How do you guys run your business? Are you trying to ruin my business for the growth of yours? I'm beginning to blame myself for patronizing you. After paying all required fee I'm still yet to receive an update from you. Is this what you call a growing courier? Even fedex or dhl wont charge me 200$ for those items. I regret dealing with you. No nairalander should patronize Shippyme because its another way of growing heart attack. catlanta yhellow: |
| Re: Shippyme Customer Care Thread On Nairaland by ericdry: 12:30am On Jun 29, 2015 |
frisky2good: is shippyme Zaposta? i saw an email from a zaposta a while back..didn't bother to read, sent it to spam. Guys whats going on? if you're about to do a name change, do not let it affect service delivery...i've got packages i'm expecting on monday ooo, no jokes here at all. |
| Re: Shippyme Customer Care Thread On Nairaland by frisky2good(m): 8:16am On Jun 29, 2015 |
It's the same company. Same USA address, same Nigerian addresses. I wonder why they haven't used their official Nairaland thread to announce it. ericdry: |
| Re: Shippyme Customer Care Thread On Nairaland by princemiah(m): 9:36am On Jun 29, 2015 |
You have to be prayerful and have your doc at your side when dealing with Shippyme or you'd be admitted in the nearby hospital frisky2good: 1 Like |
| Re: Shippyme Customer Care Thread On Nairaland by princemiah(m): 9:38am On Jun 29, 2015 |
S1506087503 I'm here again. Still waiting on Shippyme to reply one of my comments. What's going on with you people? I have 5 items with you which I intend selling to my customers in Lagos. After charging 27950NGN I was charged another 8420NGN for no reason. I managed to squeeze my pocket and lent the rest of the fee from a friend in anticipation of receiving my items soon. I have not received any updates in 3weeks after amazon has delivered to shippyme. Are you guys waiting for the value to depreciate before you deliver or you are hoping to rip me off more? I do not have any more money to pay you guys and I am also willing to fight you with all I've got if you dont deliver to me ASAP. How do you guys run your business? Are you trying to ruin my business for the growth of yours? I'm beginning to blame myself for patronizing you. After paying all required fee I'm still yet to receive an update from you. Is this what you call a growing courier? Even fedex or dhl wont charge me 200$ for those items. I regret dealing with you. No nairalander should patronize Shippyme because its another way of growing heart attack. catlanta Catlanta: |
| Re: Shippyme Customer Care Thread On Nairaland by frisky2good(m): 10:17am On Jun 29, 2015 |
There is no way one will not almost run mad if someone holds your package and refuses to talk to you. When they do, they tell you things that are not helpful like ''When we have an update we will let you know". That to me is total arrogance and lack of regard for customers. It's an indirect way of saying "Hey, stop disturbing us. Stay at home till we send you a message". princemiah: |
| Re: Shippyme Customer Care Thread On Nairaland by princemiah(m): 12:44pm On Jun 29, 2015 |
Shippyme is testing my patience. This bastard of a courier company has not given me any update since the 9th of June. Is this fair? frisky2good: |
| Re: Shippyme Customer Care Thread On Nairaland by princemiah(m): 1:11pm On Jun 29, 2015 |
Is anyone reading this at all? princemiah: |
| Re: Shippyme Customer Care Thread On Nairaland by princemiah(m): 2:33pm On Jun 29, 2015 |
Catlanta Where is thy truth? princemiah:
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| Re: Shippyme Customer Care Thread On Nairaland by princemiah(m): 2:48pm On Jun 29, 2015 |
princemiah: |
| Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 11:16am On Jun 30, 2015 |
princemiah: Hello, Sorry for the delays in responding to your query. The balance reflecting on your booking hindered the system from allocating it to a shipment batch. But your invoice issue has now been resolved and the package will be assigned to the next batch of shipment leaving the US by the end of the week. We regret any inconvenience. Thank you. |
| Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 11:31am On Jun 30, 2015 |
princemiah: Hello, You issue has been responded to in all correspondence. We remain a legitimate Company. Also we have received several inquiry for this same booking from several channels and persons. Hence we will now be treating this more carefully to avoid Delivery to the wrong person. Hence, I advice you direct further inquiry to info@shippyme.com with the registered email to the account. Thank you. Thank you. |
| Re: Shippyme Customer Care Thread On Nairaland by jamzeey(m): 11:52am On Jul 01, 2015 |
[b][/b] kindly look into this booking number for me S1506256961 coz my item was deliverd to ur us address since Friday and untill now it has not been update as received into my account and secondly kindly ship out this item booking number S1505078020 down here to Nigeria asap coz its getting too long... After this I guess I have to look for a beta shipping company coz u guys services is dammn too poor this days... |
| Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 10:51am On Jul 02, 2015 |
jamzeey: Hello, We regret any inconvenience. Your package is ready to ship but we are currently facing a slight delay in processing packages at the moment. We understand how frustrating this can be but we are doing our best to resolve this issue as soon as possible. You will be notified with an update soonest. Once again we regret any inconvenience. Thank you. |
| Re: Shippyme Customer Care Thread On Nairaland by jamzeey(m): 9:05pm On Jul 02, 2015 |
kindly look into this booking number for me S1506256961 coz my item was delivered to ur usa address since Friday and untill now it has not been update as received into my account.. Help me to contact ur usa team abt it asap. |
| Re: Shippyme Customer Care Thread On Nairaland by enkrypt: 3:40am On Jul 03, 2015 |
Omo, Nairalanders grab your popcorn o. This one na james cameron thriller. I am an old customer of Circuit Atlantic. I have been using their services for over 4 years now. I've convinced over 50 people to use their services sef. I'm loyal like that. On the 15th of June, i ordered for an iPad air 2, iPad air screen protector, iPad air casing, solar controller and a kindle paper white. I no know say i don enter one chance o. You need to understand that the iPad air 2 and the Kindle paper white constitute 98% of the total cost, so you can imagine my shock when i received mail that everything else had arrived apart from the iPad air and kindle. As a long standing customer i no wan gre say rough play don enter, i sent them mail say abeg make them track the remaining 2, say wetin i wan carry casing and screen protector do if the iPad no dey dia. Dem tell me say dem dey track am. Omo, where i work we use both UPS and DHL to move parts so i know that tracking a package na small thing. Fortunately for me i bought everything off amazon and amazon really makes shopping easy for the user, they tell you when to expect the package and will even gift wrap it for you if you want. After some 10 mails, a lot of which went unanswered, phone calls every day to hear the same thing, "we are tracking it", i come finally speak with a guy with above basic communication skills. Na when dem come finally tell me say amazon talk say dem don deliver am to the warehouse. Omo that friday my mind sweet me die, sake of say na delivery remain. Only to call on monday, dem say dem dey fyn am for dia warehouse. My people for 2 weeks now dem don dey fyn am for dia warehouse o. for my office we get warehouses weh dey do stockcount every few months, i mean big warehouses with shelves from wall to wall filled with packages, na 4 hours dem dey take do stock count o. i come dey imagine whether na 1 local govt weh Circuit atlantic take do warehouse weh b say na 2 weeks to find one item. that's just gbege number 1. my kindle paperwhite went out of stock so i had the opportunity of getting an upgrade. Omo, finally dem call me tell me say na the out of stock own weh amazon deliver o, say na me go pay to return am to collect the upgrade that i opted for. i use amazon so i know the only way that kind of error can happen is if the procurement guys didn't cancel the out of stock order to place the new order (infact my dash board shows that they still have not ordered for the new one) To avoid fight, i agree say i go pay, dem say dem go send me mail. today go make am 3 days now, i still dey wait for mail. if them come send am back as unused instead of wrong order as time dey go, who una think say go carry the extra bill ontop? i taya o. that's gbege number 2 finally, the casing and screen protector and solar controller weh i don pay for dia shipping complete for 2 weeks now still dey dia hand o, dem never ship am come o. 2 weeks o. I don develop High BP on the matter. My Doctor tell me say i dey clinically depressed. over N170,000 i don spend o, of which when i pay for sending back the Kindle Paperwhite, i go still pay more. If i tell u say i neva taya, na lie. worst part now, dem no dey pick my calls or answer my mails again. SOMEBODY HELP O my order number is 1506152895
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| Re: Shippyme Customer Care Thread On Nairaland by jamzeey(m): 4:14am On Jul 03, 2015 |
kindly look into this booking number for me S1506256961 coz my item was delivered to ur usa address since Friday and untill now it has not been update as received into my account.. Help me to contact ur usa team abt it asap. |
| Re: Shippyme Customer Care Thread On Nairaland by twinskenny(m): 9:16pm On Jul 03, 2015 |
I BLAME SOME OF YOU WHO ARE STILL USING THIS COMPANY!!!! AFTER ALL WHAT WEVE PASSED THROUGH IN THE TIME.. THEY RUIN MY BUSINESS UP TILL NOW I COULDNT REGAIN MY CAPITAL WORTH 500K... SAME OLD STORIES WITH THEM |
| Re: Shippyme Customer Care Thread On Nairaland by enkrypt: 4:25am On Jul 04, 2015 |
my people. the matter don enter season two o. after leaving these people more than 40 missed calls and nobody picking or calling back, and sending 3 more mails with nobody responding beyond auto response, i beg my guy say make i'm go the office for yaba. Omo, im in the service industry so i sabi the same playbook weh dem dey take wash customer, dem set me and my guy to tumble dry settings. i first ask dem say where my iPad, dem say it was never lost ( c wash ), say e been dey dia US warehouse, say dem get issues with their systems, say dem go ship am next week. Akuko, i ask them say make dem skype dia US office show us the iPad, dem say the US people no come work. i say okay, say make dem tell the guy for US say make im snap am mail the pix to us as proof of presence, dem say by Gods grace say if the guy come work on Monday im go do am. Una don hear that one before, say for something weh i pay complete for, i no dey owe anybody, dem dey tell me BY GODS GRACE. all my brain cells just fry when she talk am, i begin shout o. Abeg make we reason this thing small. If they are not lying, why has it not been shipped for the past 2 weeks (10 WORKING DAYS), or updated on the dashboard for the past 2 weeks? if it has not been stolen, why were they not picking my calls or responding to my emails? if they have it with them in the US office, na small thing to tell dia US staff say make im go snap am send even on Saturday to put my mind as a customer at rest? OBVIOUSLY I AM BEING LIED TO BY PEOPLE I PAID MONEY TO DELIVER A SERVICE when i calm down dem come dey tell me say if i want say dem go refund me my money in naira on Monday. Alarm begin blow again for my head. Wait first, think about this for a minute, if them neva loss am and e dey dia US office, they will never agree to refund me my money as they will see it as a loss, dem go chop the iPad? If una scroll up, una go see one guy weh for months dem neva give am im items or im money because im neva pay complete for shipping and dem get the items with dem, say make im pay complete to collect im item, no room for refund. Secondly, dem say dem wan pay me my naira equivalent, this one weh dollar dey rise. Olosho, its not enough that they have lost my iPad and delayed me for 2 weeks and counting, now dem wan come short my money on top. i tell dem say make dem no carry me play o. say if dem no wan deliver my iPad, say make dem return the Dollar equivalent to me because i paid the dollar equivalent of the item to them, na dia negligence cause all this wahala. dem no gre, i say then make dem gimmie proof say dem dey with the items. As for my kindle, omo, i taya for these people o. Since 26th weh dem receive the wrong one, dem still never return am to amazon to collect the correct one. When i tell them say their staff dey incompetent, dem say i dey insult them. I swear for my company, if u suppose do something by 26th weh be say by 30th you neva do am, by 1st you go join the unemployment queue. Abi dem wan say na dia systems weh dey down stop them from returning the kindle? Or whether the systems dey down since the said 26th? This is criminal negligence. finally we settle say on Monday dem go mail me proof of their being with the iPad. How much una wan bet say on Monday we go hear another story? From High BP and depression, i don dey develop hypertension and rage issues. If dem gimmie tori on monday and i go dia lagos office, Somebody go bleed o, because i no fit pay you this kind money make you come dey lie to my face o. Anybody weh sabi dem, warn dem o, na like this Boko dey take start. 1 Like 1 Share |
| Re: Shippyme Customer Care Thread On Nairaland by frisky2good(m): 9:19am On Jul 04, 2015 |
It is most likely Shippyme no longer ships by air. They probablh pile up your items and send by sea. RORO from New-Jersey to Lagos is about 18 days which is just around 12 working days. They are a bunch of scammers, if not where do they get the testimonials on their website when all we see here is unsatisfied customers? If they are not scammers why are they hiding their name change? enkrypt: 1 Like |
| Re: Shippyme Customer Care Thread On Nairaland by jamzeey(m): 10:30am On Jul 04, 2015 |
kindly look into this booking number for me S1506256961
coz my item was delivered to ur usa address since Friday
and untill now it has not been update as received into my
account.. Help me to contact ur usa team abt it asap. |
| Re: Shippyme Customer Care Thread On Nairaland by MrsNaira(f): 2:02pm On Jul 04, 2015 |
You guys should leave these jokers. I don't know why people still patronize them. They overcharge you for your goods and then take FOREVER to deliver to you. Shippyme do me strong thing last year. Kai!! I will never forget it. No be person say make I carry my kaya go another place. I pray and hope you all receive your packages in one piece, AMEN!! |
| Re: Shippyme Customer Care Thread On Nairaland by enkrypt: 10:21pm On Jul 04, 2015 |
my people. I pray that we all get our packages in record time o. But seriously, the fact that we have to PRAY for something we payed for (including product safety and delivery guarantee insurance) on is cause for serious concern init? Doesn't scream professionalism to prospective customers. They say they were not ignoring my calls after calling 49 times, they called me once. please find below the screen shots and also the screen shot showing they were online yesterday o, but have made NO effort to Prove me wrong. o gbulam ike o ti sun mi
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| Re: Shippyme Customer Care Thread On Nairaland by Brainwox(m): 8:21am On Jul 13, 2015 |
The worst decision I took in my entire life is deciding to do business with this company. I placed an order with them before they changed from circuit atlantic to shippyme, if u've ever used that their old platform before, u'll agree with me that it generates bills anyhow. That time, they make purchase for people on their platform, cos no direct purchase on ebay for nigerians due to pay pal palava. Service charge, insurance and other bills was generated alongside the actual price of that order. I paid for it, and was expecting my order, since then up till now, it's been one story or the other. Only God knows how many times I've called, I called them recently and they told me the old plaform is gone, so they cant trace that order. By God's grace, I will excalate the matter very soon. They've been dubious all these while. I'll report to CPC soon. I have all my receipts for paying into their account and all the mails sent to me, confirming my payment. |
| Re: Shippyme Customer Care Thread On Nairaland by aliumujib(m): 8:58am On Jul 13, 2015 |
Ewo!!! The site is not online again oo, they said thy have temporary problems... I don hear am. |
| Re: Shippyme Customer Care Thread On Nairaland by darey04(m): 7:32am On Jul 15, 2015 |
Zaposta what wrong. I couldn't book a shipment. My good has been delivered to the us address and I haven't gotten any response |
| Re: Shippyme Customer Care Thread On Nairaland by Nobody: 6:16am On Jul 18, 2015 |
My goods is still with this guys and they just shutdown. How can some one in his right senses let such a company go down the drain. |
| Re: Shippyme Customer Care Thread On Nairaland by aliumujib(m): 10:56pm On Jul 30, 2015 |
Come are these guys not going to deliver my package ni?? Abi oloshi ni a won eleyi ni?? 1 Like |
| Re: Shippyme Customer Care Thread On Nairaland by Nobody: 6:09am On Aug 12, 2015 |
Shippyme, can your representative explain why your website is on shutdown? When customers goods are with you. This peoples are just unbelievable. Anyways, you guys should remove all the extra charges on shipping fees, all in the name of storage fees. So that customers can pay long standing fees |
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