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Mtn Unregistered/incomplete Sim Disconnection Ongoing - Business - Nairaland

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Mtn Unregistered/incomplete Sim Disconnection Ongoing by ojoyentalk(op): 6:11am On Dec 02, 2015
I just discovered my line is barred from making calls but I can receive calls. I have been to MTN outlets twice to register my SIM card. Could it be mistakes on their part to disconnect me after completing my registration?
Re: Mtn Unregistered/incomplete Sim Disconnection Ongoing by makazona(m): 6:31am On Dec 02, 2015
Any screen shot to prove it?
Re: Mtn Unregistered/incomplete Sim Disconnection Ongoing by ojoyentalk(op): 6:37am On Dec 02, 2015
makazona:
Any screen shot to prove it?
No one. Just voice prompt
Re: Mtn Unregistered/incomplete Sim Disconnection Ongoing by rottennaija(m): 6:47am On Dec 02, 2015
Mtn has sent me messages over the weeks that I should complete my sim registration which I have been ignoring. I have done my registration before and they even called months or years back asking for some information meant to update my registration. Besides, I can't even think of going to that mtn office which is always filled up.

In Sunday, they send me a message saying that if I don't complete my sim registration, I'll be disconnected on Monday which I ignored. Then, on Tuesday, that was yesterday, they then send me a message saying I can give them the permission to use my bvn to update my sim registration. That I should text YES to 799.

Well, it was an easier option which I took.
Re: Mtn Unregistered/incomplete Sim Disconnection Ongoing by makazona(m): 7:06am On Dec 02, 2015
ojoyentalk:
No one. Just voice prompt
Its all good,pal
Re: Mtn Unregistered/incomplete Sim Disconnection Ongoing by Lionhearted: 9:00am On Dec 02, 2015
Same here o.

Was at their office on Monday. After been on the queue for several hours, the account asked whether I can make calls and I answered YES. Told me to just send status to 799 which returned Sim registration complete.

Now my line blocked this morning.

Way forward?
Re: Mtn Unregistered/incomplete Sim Disconnection Ongoing by foxgiovani(m): 8:40pm On Dec 02, 2015
rottennaija:
Mtn has sent me messages over the weeks that I should complete my sim registration which I have been ignoring. I have done my registration before and they even called months or years back asking for some information meant to update my registration. Besides, I can't even think of going to that mtn office which is always filled up.

In Sunday, they send me a message saying that if I don't complete my sim registration, I'll be disconnected on Monday which I ignored. Then, on Tuesday, that was yesterday, they then send me a message saying I can give them the permission to use my bvn to update my sim registration. That I should text YES to 799.

Well, it was an easier option which I took.
Pls did they open your line after you replied them? Cos I got same message but am scared that it maybe scammers sending such msgs
Re: Mtn Unregistered/incomplete Sim Disconnection Ongoing by rottennaija(m): 12:05pm On Dec 03, 2015
foxgiovani:
Pls did they open your line after you replied them? Cos I got same message but am scared that it maybe scammers sending such msgs
Yes. That same morning I was blocked by when I was on my way to their office, my line was unblocked meaning that they have used my bvn to update my information
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