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Etisalat Customer Care Job - Jobs/Vacancies (130) - Nairaland

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Re: Etisalat Customer Care Job by Nobody: 11:22am On Mar 22, 2016
petiteee:
hi please what do they ask for before you can sit fo the CBT and I it compulsory , dress cooperate?

The CBT involves three stages.
We have the typing test.
They'll ask you to type and you'll be timed. So you have to be fast.
Then the call stimuation. They'll play a. Call between a customer and a customer service rep. You'll be asked to listen to their converstaion and type out the details. Don't worry there will be a vid for you to watch and also a pratical before the real test.

Then the last test is problem solving. This one requires common sense and being able to think fast. Mind you, in all these tests you shall be timed o. So you have to be fast. But don't be afraid. The instructors were very nice and friendly. They pressure you at all..

Btw dressing isn't really a problem here. Just look decent and smart. A nothing too serious. A corpotate gown or a blouse and skirt/pants
Sorry about the typos, I'm kind of busy

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Re: Etisalat Customer Care Job by comradeaz: 11:49am On Mar 22, 2016
JustifiedChild:


The CBT involves three stages.
We have the typing test.
They'll ask you to type and you'll be timed. So you have to be fast.
Then the call stimuation. They'll play a. Call between a customer and a customer service rep. You'll be asked to listen to their converstaion and type out the details. Don't worry there will be a vid for you to watch and also a pratical before the real test.

Then the last test is problem solving. This one requires common sense and being able to think fast. Mind you, in all these tests you shall be timed o. So you have to be fast. But don't be afraid. The instructors were very nice and friendly. They pressure you at all..

Btw dressing isn't really a problem here. Just look decent and smart. A nothing too serious. A corpotate gown or a blouse and skirt/pants
Sorry about the typos, I'm kind of busy
Just dress smart casual, you can even do jean i guess. Try to look good.
Re: Etisalat Customer Care Job by comradeaz: 11:50am On Mar 22, 2016
computerboy:
Please for those that did their cbt on wednesday(16th) last week, have any one of you been contacted?
My friend is becoming restive, he hasn't been contacted at all. No regret mail or buddy invite
i hear all those with CBT last week have been invited for interview.
Re: Etisalat Customer Care Job by laptop200: 11:52am On Mar 22, 2016
.
Re: Etisalat Customer Care Job by laptop200: 11:53am On Mar 22, 2016
Waiting for the resumption mail is killing....
sad cry

1 Like

Re: Etisalat Customer Care Job by comradeaz: 11:54am On Mar 22, 2016
okooloyun1:
Cbt invite 2morrow morning d notice is too short, they need to understand that all applicants don't live in Lagos. Pls how do I get there from Oshodi?
i tire for them ooo. How can they be sending invite in less than 24hours. May God help us for this country.
Re: Etisalat Customer Care Job by WhyNa: 11:58am On Mar 22, 2016
Mhizdiva:

give a trial,abt d link check d thread its gonna be somewhere...goodluck

Thanks. Searching seriously for the link but my eye(I use glasses) and nepa (low b3) are fighting me seriously.
Re: Etisalat Customer Care Job by comradeaz: 12:02pm On Mar 22, 2016
laptop200:
.
Please when did you do your medical?
Re: Etisalat Customer Care Job by laptop200: 12:06pm On Mar 22, 2016
comradeaz:
Please when did you do your medical?

Last week bro
Re: Etisalat Customer Care Job by pateffy: 12:07pm On Mar 22, 2016
Morning everyone I just got an invite for cbt on Thursday please can I be directed on how to get to 359, Agege motor road challenge bus stop mushin , Lagos Thanks it might have been posted before please help a sister.
Re: Etisalat Customer Care Job by Nobody: 12:24pm On Mar 22, 2016
alaba1012:
pls I will like to know when they call u becos I was called on friday till now I have not gotten their message.

I was called last week Tuesday and I did the CBT online on satutday..just got a msg this morning saying I shud come to their office tomorrow.. so maybe u shud wait little, they will get to you soonest ..
Re: Etisalat Customer Care Job by pweetytonie(f): 12:25pm On Mar 22, 2016
WhyNa:


Thanks. Searching seriously for the link but my eye(I use glasses) and nepa (low b3) are fighting me seriously.



Here https://docs.google.com/forms/d/1QrqhYJP7TYKq3pghoRZLdoAr6to0JKP0wj3EkVK6AeQ/viewform
Re: Etisalat Customer Care Job by Nobody: 12:27pm On Mar 22, 2016
comradeaz:
Just dress smart casual, you can even do jean i guess. Try to look good.


Please dress corporate,
Re: Etisalat Customer Care Job by Nobody: 12:36pm On Mar 22, 2016
laptop200:
Waiting for the resumption mail is killing....
sad cry


I understand this feeling. I had to come back to abuja and get some clothes. Keep calm! wink smiley
Re: Etisalat Customer Care Job by comradeaz: 12:38pm On Mar 22, 2016
talk2macs:



Please dress corporate,
It's not compulsory to be corporate just do smart casual.
Re: Etisalat Customer Care Job by laptop200: 12:41pm On Mar 22, 2016
tchidi:



I understand this feeling. I had to come back to abuja and get some clothes. Keep calm! wink smiley


No wonder you are relaxed smiley
Re: Etisalat Customer Care Job by Nobody: 12:41pm On Mar 22, 2016
comradeaz:
It's not compulsory to be corporate just do smart casual.




I advise you dress corporate for any interview including this one
Re: Etisalat Customer Care Job by laptop200: 12:42pm On Mar 22, 2016
talk2macs:




I advise you dress corporate for any interview including this one

Smart casual for this one
Re: Etisalat Customer Care Job by laptop200: 12:45pm On Mar 22, 2016
,
Re: Etisalat Customer Care Job by igho9: 12:45pm On Mar 22, 2016
otabuko:
If you get to the interview stage, don't go there and tell them, you're on all the social network platforms, it's okay to say you know all these platforms exist, but maybe you're on facebook but you're not really regular...these network guys want low-profiled workers...don't ask me how i know this......i wouldn't reply....gracias..

shocked shocked
Hw far bro.... any feedback from CBT?
I'v not seen anything yet o!
Re: Etisalat Customer Care Job by Nobody: 12:46pm On Mar 22, 2016
oluwoleoni2:
@otabuko I was actually referring to tchidi not you but I think one needs to be extra careful and cautious when going for interview cos those people would just cook up unnecessary reasons not to employ you.. May God help us all and I strongly believe Gheritage will bounce back that guy is a mad typist

Make una hold me o!! I go beat this guy o! undecided undecided angry angry embarassed embarassed tongue tongue

Dahveydson, you've been quite silent o!! Is all well? embarassed
Re: Etisalat Customer Care Job by Nobody: 12:50pm On Mar 22, 2016
@tchidi you sure say you no go beat customer like dis?...This one wey u don already dey threaten me so..Na wahgrin
Re: Etisalat Customer Care Job by jumsim: 12:54pm On Mar 22, 2016
I was cald on Friday morning nd I ve not gotten any mail yet. Is dere any1 in my shoes. I hope all is well undecided
Re: Etisalat Customer Care Job by WhyNa: 1:06pm On Mar 22, 2016
Re: Etisalat Customer Care Job by okooloyun1(m): 1:23pm On Mar 22, 2016
djaay17:





Take a bus going 2 Mushin.........Stop @ Challenge bus stop....
Thanks
Re: Etisalat Customer Care Job by Dahveydson(m): 1:40pm On Mar 22, 2016
tchidi:


Make una hold me o!! I go beat this guy o! undecided undecided angry angry embarassed embarassed tongue tongue

Dahveydson, you've been quite silent o!! Is all well? embarassed

Abeg free the guy smiley


All is well o, medicals today.

1 Like

Re: Etisalat Customer Care Job by otabuko(m): 1:54pm On Mar 22, 2016
igho9:


shocked shocked
Hw far bro.... any feedback from CBT?
I'v not seen anything yet o!
On that instruction paper, i saw 2-3 weeks....so hope yapa..
Re: Etisalat Customer Care Job by Nobody: 1:57pm On Mar 22, 2016
Jus got the invite for CBT,but am presently faraway in bauchi.. Is it possible to call or mail for a reschedule. I need a reply asap.
Re: Etisalat Customer Care Job by firstbml(m): 2:11pm On Mar 22, 2016
akallalone:
Jus got the invite for CBT,but am presently faraway in bauchi.. Is it possible to call or mail for a reschedule. I need a reply asap.
you dnt need to call for reschedule. whenever u get der, tell them u were from afar that u couldnt do the test d day specified. they will allow u to take the test. confirmed.
Re: Etisalat Customer Care Job by laptop200: 2:27pm On Mar 22, 2016
akallalone:
Jus got the invite for CBT,but am presently faraway in bauchi.. Is it possible to call or mail for a reschedule. I need a reply asap.

Inform them bout your situation via mail ( even if they reply or not)


It won't cost you anything. It's better to be cautious with sensitive issues like this
Re: Etisalat Customer Care Job by calexix(f): 2:34pm On Mar 22, 2016
Help...


Hey guys I got a mail today. But instead of a mail advancing me to the next level I was invited for a cbt Test...

All of you guys that did your cbt last week 16th have you heard anything from them??

Cause am confused. undecided
Re: Etisalat Customer Care Job by Johnholt2217(m): 3:29pm On Mar 22, 2016
calexix:
Help...


Hey guys I got a mail today. But instead of a mail advancing me to the next level I was invited for a cbt Test...

All of you guys that did your cbt last week 16th have you heard anything from them??

Cause am confused. undecided
You have to call or send them a mail as regards the issue, talking from experience, if not they wouldn't do anything about ur case cos I think it's an error and it happens every once in a while. Just my shining advice o

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