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Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? - Phones (4) - Nairaland

Nairaland ForumScience/TechnologyPhonesWho Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? (36737 Views)

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Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by issylarry(m): 11:59pm On Mar 28, 2016
sexychacha:
Just noticed that I can't subscribe to glo 3gig on my bb10
Pls who is xperiencin d xme tin
have up to 1500 on ur fone den try it.d new bill is 1;4
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by toniobyke(m): 12:00am On Mar 29, 2016
Glo is d worst
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by bigrich911(m): 12:01am On Mar 29, 2016
sexychacha:
Just noticed that I can't subscribe to glo 3gig on my bb10
Pls who is xperiencin d xme tin
am sure its a Z10 device,? Call customer care there's a number they will ask u to dial. Can't reamember or dial *777#
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by macaranta(m): 12:01am On Mar 29, 2016
matacastro:
MTN,I remember calling them to tell them my MTN BB simple server cheat has stopped working and the girl couldn't help me
grin

The time glo bis on android changed to 1400,wasn't aware I loaded 1k and kept trying to reload data on one android like that,omor e no work.I kept pondering how I will call glo and explain that it's like my cheat has stopped working grin ..I had to wait and use a colleague's glo line to make the call,and the lady said it's now 1400 not 1k .grin
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by bigrich911(m): 12:01am On Mar 29, 2016
sexychacha:
Just noticed that I can't subscribe to glo 3gig on my bb10
Pls who is xperiencin d xme tin
am sure its a Z10 device,? Call customer care there's a number they will ask u to dial. Can't reamember or dial *777# it s 1400 now
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by iamkingzlee(m): 12:02am On Mar 29, 2016
glo!!! always busy.
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by Nobody: 12:06am On Mar 29, 2016
Airtel
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by Mordyb: 12:08am On Mar 29, 2016
AIRTEL No other rival
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by Nobody: 12:10am On Mar 29, 2016
Total waste of time and resources calling customer care

Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by jidxin(m): 12:12am On Mar 29, 2016
ehn if I hear airtel doesn't use up to 30secs b4 dey ansa me
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by aoyih(m): 12:13am On Mar 29, 2016
victor2008:
I have a complain called mtn customer care I was online for more than 30mins hearing stupid advert,likewise glo and airtel are like mtn kept me online for more than half an hour,I think etisalat tried but not good theirs wasn't up to half an hour.
Share ur experiencei believe they should employ more hands and stop keep people waiting.
Likewise there station is hell,mtn ladipo office its likely u spend half a day there,etisalat oshodi office even worst than mtn ,they leave u on sit and go for lunch for like 1hr,the lady in charge of data issue very saucy,there is no consumer protection,
Bros, u never see anything, MTN actually has the worst customer service reps in the sense that, it takes forever for them to get connected to you, but Airtel doesn't take up to 2 minutes for you to get connected to a customer care rep, but trust me, their system might either be upgrading or the software is down for them to help fix your issue, thus your aim of calling might not be met.
As for Etisalat, I never and will never use it....so know nothing about it.
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by jidxin(m): 12:14am On Mar 29, 2016
dominique:
Airtel, they're always having system issues and their call center is so hard to reach. Etisalat remains the best, they respond swiftly and resolves issues fast via phonecall or social media.
airtel is d best etisalat 're trying but always having issues wit dia syst
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by GANJAFARMER: 12:16am On Mar 29, 2016
MTN , the mutherfuckers screwed up my plans to download my travel itinerary and the customer care service provider hooked me up to one thing called "Tunde" we ended up fighting on phone and we engaged ourselves in a brawl before we both cut it .
I broke that line and tossed their SIM card into the trash can - if Na only me MTN for dun park commot for Naija but on a second thought, how about our people that would end up jobless ? grin
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by GANJAFARMER: 12:20am On Mar 29, 2016
aoyih:
Bros, u never see anything, MTN actually has the worst customer service reps in the sense that, it takes forever for them to get connected to you, but Airtel doesn't take up to 2 minutes for you to get connected to a customer care rep, but trust me, their system might either be upgrading or the software is down for them to help fix your issue, thus your aim of calling might not be met.
As for Etisalat, I never and will never use it....so know nothing about it.
Etisalat has a similar attribute to that of Airtel.
I use etisalat only for everything but sometimes my phone would be off and yet people would be telling that they've been calling me and it rang and I would be like " I no see your missed call o " angry
But MTN is a dead service provider awaiting burial grin
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by GANJAFARMER: 12:22am On Mar 29, 2016
noblemails:
Total waste of time and resources calling customer care
see calculations for untop MTN head! grin

MTN e yaf finish. cheesy
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by 3rdlegxxx(m): 12:27am On Mar 29, 2016
azeecoboy:
buh here in my area,Mtn never ceize to amaze me..
once i called their customer care,it doesnt take up to a minute before they would pick up..
atmost,3 minutes!
Bro pls help me tell them ooo, I have been using my mtn for up to 5 years if not more, the longest I have waited to be answered is maybe 10 mins and that's so rare, it's usually between 1 minute and 3.
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by Niyinficient(m): 12:32am On Mar 29, 2016
sexychacha:
Just noticed that I can't subscribe to glo 3gig on my bb10
Pls who is xperiencin d xme tin
Lol! Parade don change! It's now 1400
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by Rexnegro(m): 12:33am On Mar 29, 2016
matacastro:
MTN,I remember calling them to tell them my MTN BB simple server cheat has stopped working and the girl couldn't help me
Hahahahahahahahahahaah Badt guy
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by Nobody: 12:34am On Mar 29, 2016
victor2008:
I have a complain called mtn customer care I was online for more than 30mins hearing stupid advert,likewise glo and airtel are like mtn kept me online for more than half an hour,I think etisalat tried but not good theirs wasn't up to half an hour.
Share ur experiencei believe they should employ more hands and stop keep people waiting.
Likewise there station is hell,mtn ladipo office its likely u spend half a day there,etisalat oshodi office even worst than mtn ,they leave u on sit and go for lunch for like 1hr,the lady in charge of data issue very saucy,there is no consumer protection,
GLO is the worst.

No hope of getting them during the day.
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by gen2lpat(m): 12:39am On Mar 29, 2016
victor2008:
I have a complain called mtn customer care I was online for more than 30mins hearing stupid advert,likewise glo and airtel are like mtn kept me online for more than half an hour,I think etisalat tried but not good theirs wasn't up to half an hour.
Share ur experiencei believe they should employ more hands and stop keep people waiting.
Likewise there station is hell,mtn ladipo office its likely u spend half a day there,etisalat oshodi office even worst than mtn ,they leave u on sit and go for lunch for like 1hr,the lady in charge of data issue very saucy,there is no consumer protection,
That lady in charge of data issue didnt get her job through the right channel.

Why would they be called 'Customer Care' when they cant take good care of their customers. A customer should not walk out of their office sad. But they dont care. Please bring bavk Nitel. I dont mind backing my telephone everywhere i go.

I think MTN is the worst. Sometime ago, they made me listen to their useless advert for over an hour and i didnt know when i slept off.
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by ameboismyhobby(f): 12:39am On Mar 29, 2016
Send COMONTH to 777
sexychacha:
Just noticed that I can't subscribe to glo 3gig on my bb10
Pls who is xperiencin d xme tin
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by Phoenixz(m): 12:41am On Mar 29, 2016
I stopped seeing any thin lines between them long ago.
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by northvietnam(m): 12:43am On Mar 29, 2016
V mobile Nigeria
Zain
Econnet
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by coldsummer: 12:45am On Mar 29, 2016
VickyRotex:
This is the best Customer Service Rep kiss kiss kiss


https://www.youtube.com/watch?v=qZIkrm53Iyo
Thank you for sharing this. Can't stop laughing
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by VickyRotex(f): 12:48am On Mar 29, 2016
coldsummer:
Thank you for sharing this. Can't stop laughing
lol. You're welcome! smiley
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by kolaaderin: 12:50am On Mar 29, 2016
sexychacha:
Just noticed that I can't subscribe to glo 3gig on my bb10
Pls who is xperiencin d xme tin
It's no more 1k, make sure u have 1400 minimum balance.
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by dbestuncle: 12:52am On Mar 29, 2016
MTN
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by Timbuktu14(m): 1:02am On Mar 29, 2016
matacastro:
MTN,I remember calling them to tell them my MTN BB simple server cheat has stopped working and the girl couldn't help me
Omg grin
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by OduntanGabriel(m): 1:06am On Mar 29, 2016
Rebsy:
Well, for me its glo. Had an over scratched card issue, called d call center wit my two glo lines simultaneously for 3hrs, sent emails, tweeted n no one responded! I had to wake up as early as 4:30 a.m, and called before they picked after some few seconds without resolving my issue. Dunno about Etisalat, but Airtel has never ceased to wow me. As for MTN, am a CCR n I do my job wella, so I know say we dey try!
Excellent CCR
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by jennifer22(f): 1:11am On Mar 29, 2016
Airtel...... But wait oooo came here this morning to see if I could be FTC but no way, haba, una no dey sleep. God this my wish do grant am abeg make I for reach some people.
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by bidak(m): 1:18am On Mar 29, 2016
Am very sure it's glo started using it no quite long because of there 3gb data subscription please don't ever call there customer care if there is no light(NEPA or generator) the last time I called them my battery went from almost battery full to red and still they dnt answer
Re: Who Has The Worst Customer Care MTN, Airtel, Glo, Etisalat? by bidak(m): 1:33am On Mar 29, 2016
sexychacha:
Just noticed that I can't subscribe to glo 3gig on my bb10
Pls who is xperiencin d xme tin
Just dial *777# then u select blackberry services,after that you will select buy blackberry plan,you will have two options (bb10 and Non bb10), you go for the Non bb10(but unlike before its NW 1400 guess dollar don affect am too)
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