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SMS Alert Charge: Is First Bank Stealing My Money? - Business - Nairaland

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SMS Alert Charge: Is First Bank Stealing My Money? by dotcomnamename: 10:08am On May 28, 2016
Got this this morning from First Bank. I never request for SMS alert service, i only requested for email alert. See what i got.

This is a transaction notification on your account.

TRANSACTION DETAILS
Account Number: XXXXXXXXXXX

Amount: N56.00 DR

Transaction Narrative: 23-Apr-2016 to 22-MAY-2016 SMS Alert Charge

Anybody ever receive this?

12 Likes 1 Share

Re: SMS Alert Charge: Is First Bank Stealing My Money? by ictmikky(m): 3:33pm On May 28, 2016
Lol
Sorry about that. Contact their Support Center

1 Like

Re: SMS Alert Charge: Is First Bank Stealing My Money? by Abcruz(m): 10:45pm On May 28, 2016
Yeah. They even deducted mine twice..

15 Likes

Re: SMS Alert Charge: Is First Bank Stealing My Money? by Engineermbugame(m): 8:32am On May 29, 2016
Dere even collet mine every 2 months 100 or 120.i wil open another account before dis months round up

5 Likes

Re: SMS Alert Charge: Is First Bank Stealing My Money? by dotcomnamename: 9:15am On May 29, 2016
Abcruz:
Yeah. They even deducted mine twice..

But email alert is at no cost. Its free. It is only SMS that is at cost. So why do they deduct my money? Maybe i should report them to CBN

9 Likes 1 Share

Re: SMS Alert Charge: Is First Bank Stealing My Money? by freeman67: 9:44am On May 29, 2016
All banks in Nigeria collect alert charges and it has been accepted as normal. In fact some even charge for birthday text sent to customers but if you are not okay with it all you need to do is to just walk into your bank and tell them you want to deactivate SMS alert on your account. I did same in Firstbank. it's only in stanbicibtc I wanted but couldn't because I saw a scary clause in the form I was meant to fill. So I try to Endure their weekly and monthly statement alert. Stanbicibtc don't make it accumulate they take the N4 immediately they send you alert. Diamond Bank deducted cumulative alert charge of About N1800 from my account early this year as alert charges for last year.

Be sure you do internet banking, have e-mail alert or an ATM card incase you may need to confirm your balance.

You will also need to keep those very close to your heart to avoid any unauthorized transaction taking place on your account and the bank shifting responsibility should it occur.

12 Likes 4 Shares

Re: SMS Alert Charge: Is First Bank Stealing My Money? by veekid(m): 12:52pm On May 29, 2016
acces bank did same for me, mine was -76

2 Likes 1 Share

Re: SMS Alert Charge: Is First Bank Stealing My Money? by bettercreature(m): 12:52pm On May 29, 2016
Accesss bank charged me 172 naira twice in 24hours for SMS alert, i will call them tommorow

8 Likes

Re: SMS Alert Charge: Is First Bank Stealing My Money? by Chikebrain: 12:52pm On May 29, 2016
@dotcomnamename call support. First bank has been unlawfully deducting it's customers money any how. I had an almost similar issue when my savings account was deducted for a maintenance fee imposed by the bank unlawfully. I called First Contact and they told me thrash. I mailed their complaints unit and threatened to forward it to the CPD (Consumer protection department ) of CBN and my money was refunded.
Mail them and request a refund

5 Likes

Re: SMS Alert Charge: Is First Bank Stealing My Money? by priscaoge(f): 12:53pm On May 29, 2016
I don't understand ECO Bank sometimes they will charge me twice in a month angry angry
Re: SMS Alert Charge: Is First Bank Stealing My Money? by Integrityfarms(m): 12:53pm On May 29, 2016
They always steal my money using this same excuse. I tried reducing my online transfers and transactions on my FBN ATM yet it has never made much difference!

These banks are thieves in corporate look!

2 Likes 2 Shares

Re: SMS Alert Charge: Is First Bank Stealing My Money? by njuwo(m): 12:53pm On May 29, 2016
Op so you no fit dash less privilege wey their name na first bank 56.00 naira? Na wa oh! You need to see this Video that Is So Funny Semester Result (NJUWO Episode 5) Download Here http://www.njuwo.com/2016/05/very-funny-video-semester-result-njuwo.html?m=1
Re: SMS Alert Charge: Is First Bank Stealing My Money? by flyca: 12:53pm On May 29, 2016
You need to see their rates for international transactions cry

Banking sector is one of the major problems we have in Nigeria. Its a pity these guys are not checked!
Re: SMS Alert Charge: Is First Bank Stealing My Money? by Blakenails(m): 12:54pm On May 29, 2016
Mine is #64 I received yesterday evening nd in previous months I don complain tire.

1 Like 1 Share

Re: SMS Alert Charge: Is First Bank Stealing My Money? by Singapore1(m): 12:54pm On May 29, 2016
access bank charged me twice yesterday
90 naira twice

dear God

2 Likes

Re: SMS Alert Charge: Is First Bank Stealing My Money? by Adegokenath(m): 12:54pm On May 29, 2016
Chicken change and one chance
Re: SMS Alert Charge: Is First Bank Stealing My Money? by kirchofff(m): 12:55pm On May 29, 2016
It's normal na....its only abnormal wen u didn't receive any alert during the month

4 Likes 1 Share

Re: SMS Alert Charge: Is First Bank Stealing My Money? by Naturallyme: 12:55pm On May 29, 2016
Hhh
Re: SMS Alert Charge: Is First Bank Stealing My Money? by missberthalizgh(f): 12:55pm On May 29, 2016
could it be cot charges on your account? but since u have not registered for phone alerts then pls verify with your Rm.....all the best.
Re: SMS Alert Charge: Is First Bank Stealing My Money? by Thoughty2(m): 12:56pm On May 29, 2016
I wanted to make a post about this too. First bank has been stealing my money. First bank has been stealing everybody's money

32 Likes 2 Shares

Re: SMS Alert Charge: Is First Bank Stealing My Money? by noeloge82(m): 12:56pm On May 29, 2016
Its better to contact the CSU of such banks direct to avoid calling nos on such notices cos some are fraud
Re: SMS Alert Charge: Is First Bank Stealing My Money? by bigerboy200: 12:56pm On May 29, 2016
Yeah..same with me...They charged me 46 naira for SMS. .despite doing transaction just once on that account in one month....meaning one SMS costs 46 naira..I don leave their matter for God hand jare...

1 Like

Re: SMS Alert Charge: Is First Bank Stealing My Money? by kingdavid30: 12:56pm On May 29, 2016
Same happened to me, 355 Naira and 155naira same day yesterday from first bank, set of thief
Re: SMS Alert Charge: Is First Bank Stealing My Money? by dayosaurus(m): 12:56pm On May 29, 2016
Bros, instead of this ignorant scream over 56 naira.

Why not walk into their nearest branch and ask why you were charged. You might not be receiving sms alert but a number you filled on your account opening form (which you aren't using) is receiving this message.

You're billed by the bank on behalf of your network operator. No be ur 50naira the bank wan chop. And ask of the rate of the sms charge.

Cos heritage charges 10naira per sms, the charge varies for each network operator. So get information and stop BLEATING >:

2 Likes

Re: SMS Alert Charge: Is First Bank Stealing My Money? by Pavore9: 12:57pm On May 29, 2016
Pinching from their customers! wink
Re: SMS Alert Charge: Is First Bank Stealing My Money? by engrjosefz(m): 12:57pm On May 29, 2016
Mine is 124NGN

1 Like

Re: SMS Alert Charge: Is First Bank Stealing My Money? by BayLord01(m): 12:58pm On May 29, 2016
The last time I used d account for transaction was over a year, yet they deduct SMS alert every month from d account whereas Diamond bank and Fcmb ve never charge me a kobo for alert
Re: SMS Alert Charge: Is First Bank Stealing My Money? by reservd(m): 12:59pm On May 29, 2016
Mayb because I dnt carryout any transactn on my fbn acct, it has been an average of N12 4 several months nw
Re: SMS Alert Charge: Is First Bank Stealing My Money? by importexpert(m): 12:59pm On May 29, 2016
on a monthly basis gtbank deducts about N950 from my account as sms charges. the funny thing is that no alert for such deduction but a credit alert of about N200 will come in as interest capitalized.
Re: SMS Alert Charge: Is First Bank Stealing My Money? by Kay512: 1:01pm On May 29, 2016
freeman67:
All banks in Nigeria collect alert charges and it has been accepted as normal. In fact some even charge for birthday text sent to customers but if you are not okay with it all you need to do is to just walk into your bank and tell them you want to deactivate SMS alert on your account. I did same in Firstbank. it's only in stanbicibtc I wanted but couldn't because I saw a scary clause in the form I was meant to fill. So I try to Endure their weekly and monthly statement alert. Stanbicibtc don't make it accumulate they take the N4 immediately they send you alert. Diamond Bank deducted cumulative alert charge of About N1800 from my account early this year as alert charges for last year.

Be sure you do internet banking, have e-mail alert or an ATM card incase you may need to confirm your balance.

You will also need to keep those very close to your heart to avoid any unauthorized transaction taking place on your account and the bank shifting responsibility should it occur.
Re: SMS Alert Charge: Is First Bank Stealing My Money? by Myself2(m): 1:01pm On May 29, 2016
Don't mind them, they're stealing your money
cool cool

1 Like

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