₦airaland Forum

I am registering my complain here to any MtN staff out there, I was on my own when MtN sent me an unsolicited massage saying load #1000 and get #4000 to make call valid for one month dail *142# I said okay I went I loaded the 1k only for them to redirect Me to another code of *142*21#, why is that fair? I am seriously angry at this kind of fraud and I ask that they do the needful and allow me subscribe to the first information that made me recharge. And I advise everyone veiwing this to be very careful about MtN promos. Here are pictural proofs.

JideSM

Money Thieving Network

Proffdada:
Money Thieving Network

Its so sad to know that you are in this situation. The good news is that you can be assisted, kindly send your number through private message so as to check and return with resolution feedback. Also note that I run a thread: https://www.nairaland.com/1379574/mtn-customer-care-thread where issues like this can be referred to for assistance. Meanwhile, I await your response. Thank you.

hopeforcharles:
I am registering my complain here to any MtN staff out there, I was on my own when MtN sent me an unsolicited massage saying load #1000 and get #4000 to make call valid for one month dail *142# I said okay I went I loaded the 1k only for them to redirect Me to another code of *142*21#, why is that fair? I am seriously angry at this kind of fraud and I ask that they do the needful and allow me subscribe to the first information that made me recharge. And I advise everyone veiwing this to be very careful about MtN promos. Here are pictural proofs.

JideSM

Its so sad to know that you are in this situation. The good news is that you can be assisted, kindly send your number through private message so as to check and return with resolution feedback. Also note that I run a thread: https://www.nairaland.com/1379574/mtn-customer-care-thread where issues like this can be referred to for assistance. Meanwhile, I await your response. Thank you.

JideSM:
Its so sad to know that you are in this situation. The good news is that you can be assisted, kindly send your number through private message so as to check and return with resolution feedback. Also note that I run a thread: https://www.nairaland.com/1379574/mtn-customer-care-thread where issues like this can be referred to for assistance. Meanwhile, I await your response. Thank you.

Thank you for ur kind words I have sent you an email with my number I awaits ur reply.

hopeforcharles:
Thank you for ur kind words I have sent you an email with my number I awaits ur reply.

Hello hopeforcharles, thank you for your mail, checks was conducted and it was discovered that the offer sms you got is sent to customer to enable them enjoy more value for their airtime, and if you received the sms and could not activate that particular one, it means you are eligible to a more better offer you can enjoy. You were directed to a bundle4U package that will grant you access to voice and data. With N1000, you will get N3875 for calls and 312MB for internet, valid for 14days when you dial *300*12#. Meanwhile, note that the inconvenience you experienced is highly regretted. Cheers

uncle
Jide AKA 'Special Marshall' is always there for you.Good work BRO.