richieyung:
Hello,
Here I am begging for my money. The money I paid to you guys, please I want you to refund my money. Am not interested in hosting again.
I need my money for another thing, please I bet you in jesus name.

Hi Richieyung,
Please note that if you have any issue related to our product or service with us then you need to contact our support team. It is not possible for us to know your issue without your domain name or registered email.

Can you please tell us your domain name or email that you have registered with us for checking.

You can contact our support team by raising a support ticket or at live chat on our website. Our support team will check and resolve your issue accordingly.

Also, I request you to please contact us via our email support@DomainKing.NG for any issue as it is not always possible for us to reach our clients here on Nairaland and we may sometime even miss your query on this Forum.\

You can raise a support ticket for any issue from here: http://www.domainking.ng/support or you can also email us at support[at]domainking.ng. Our support team will assist you further.

Feel free to contact us if you have any further queries or if you need any further help.

Best Regards,
Karan
DomainKing.NG

#742660 that's the ticket raised for a refund of the domain name and hosting plan bought from u. Which u never activated by reason of your crash... Please Domain King refund my money.. What is all these nah... Refunding my money will it take you months....? Refund my money Domain King.

Vikky014:
#742660 that's the ticket raised for a refund of the domain name and hosting plan bought from u. Which u never activated by reason of your crash... Please Domain King refund my money.. What is all these nah... Refunding my money will it take you months....? Refund my money Domain King.

Hi,
I can see that our support team has already replied to your same support ticket. Please check your email for all the details.

You can also read our response to your ticket #742660 from your client panel and get back to us if you have any further doubts or queries or need any further help.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

DomainKingTeam:

Hi,
I can see that our support team has already replied to your same support ticket. Please check your email for all the details.

You can also read our response to your ticket #742660 from your client panel and get back to us if you have any further doubts or queries or need any further help.

You can check your tickets from here: http://www.domainking.ng/support or you can also email to us at support[at]domainking.ng. Our support team will assist you with any further queries.

Feel free to contact us if you have any further queries or need any further help.

Best Regards,
Karan
DomainKing.NG

I need a refund of my money not a reply. A credit alert precisely.

Vikky014:


I need a refund of my money not a reply. A credit alert precisely.

Hi,
Please note that our support team has already sent mail to you at your registered email regarding your issue.

Please check your mail and get back to us on same ticket.

You can also check our reply on ticket from here: http://clients.domainking.ng/viewticket.php?tid=742660&c=XNIEb2uh

Regarding refund you need to contact our support team on ticket. They will check your issue and assist you accordingly.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

DomainKingTeam:

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

My blog pulled down even after making payment to renew domain name?

I have already done to ticket, pls look into it - 690986

Dont let it be a bad cost of being loyal when others are leaving


Update***************

Wow, that was fast. I'm impressed, the blog is up and running now

Buffer:


My blog pulled down even after making payment to renew domain name?

I have already done to ticket, pls look into it - 690986

Dont let it be a bad cost of being loyal when others are leaving


Update***************

Wow, that was fast. I'm impressed, the blog is up and running now

Hi,
I have checked that our support team is already checking your issue.

Moreover I have checked that our support team has already sent mail to your regarding this issue.

You will get reply from our support team once the issue has been resolved.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

@Domainking
I just saw account suspension as I tried to access my webpage. I am surprised and my email says on account of malware.

Please, enlighten me on this cos I don't know where exactly the malware is. I need the web dev guy to finish his work.

Thank you.

creativeguru:
@Domainking
I just saw account suspension as I tried to access my webpage. I am surprised and my email says on account of malware.

Please, enlighten me on this cos I don't know where exactly the malware is. I need the web dev guy to finish his work.

Thank you.

Hi,
Please note that it is clear from your message that your hosting account is suspended due to malware found on your website.

Moreover our support team has also sent mail to you regarding the important steps that you need to follow for securing your website and hosting account. But you have neither replied to same ticket not sent any mail to us for un-suspending your hosting account.

If you want us to un-suspend your hosting account then you need to get back to us on same ticket or sent a mail at our email support@domainking.ng. Our support team will check and un-suspend your hosting account for taking the necessary actions.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

DomainKingTeam:

Hi,
Please note that it is clear from your message that your hosting account is suspended due to malware found on your website.

Moreover our support team has also sent mail to you regarding the important steps that you need to follow for securing your website and hosting account. But you have neither replied to same ticket not sent any mail to us for un-suspending your hosting account.

If you want us to un-suspend your hosting account then you need to get back to us on same ticket or sent a mail at our email support@domainking.ng. Our support team will check and un-suspend your hosting account for taking the necessary actions.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

The issue has been resolved and I have learned some new stuff as a result.
Thanks for your prompt response.

Pls I've paid for my subscription since last week yet my site is not back online and you guy are not responding to mail...

profstar:
Pls I've paid for my subscription since last week yet my site is not back online and you guy are not responding to mail______.com

Hi,
Please note that our support team has already sent mail to you at your registered email regarding your issue.

Please check your mail and get back to us on same ticket.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

Domain king,i can no longer access my blogger blog ,this started hours ago,its saying ‎'server dns address could not be found',this has affected my two blogger blog,abeg kindly reconnect the most important one being hotvibesmedia.com.ng, ive raised a support ticket,sent an email, wrote on your facebook page,yet no response,what is happening mbok?,hw can I be writing on my blog then suddenly am cut off,why r y'al taking time to respond,you guys used to respond swiftly,bikonu reconnect my site back,i beg una,na wa o!

hammznumbah6ix:
Domain king,i can no longer access my blogger blog ,this started hours ago,its saying ‎'server dns address could not be found',this has affected my two blogger blog,abeg kindly reconnect the most important one being hotvibesmedia.com.ng, ive raised a support ticket,sent an email, wrote on your facebook page,yet no response,what is happening mbok?,hw can I be writing on my blog then suddenly am cut off,why r y'al taking time to respond,you guys used to respond swiftly,bikonu reconnect my site back,i beg una,na wa o!

Hi,
Please note that our support team has already sent mail to you at your registered email regarding your issue.

Please check your mail and get back to us on same ticket.

You can also check our reply on ticket from here: http://clients.domainking.ng/viewticket.php?tid=286547&c=6WmsuOe7

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

Why is my site still not online, what's going on? You guy refuse to respond to my mail ...
Also, I don't like my site URL to be on Nairaland, kindly remove it from your comments pls

PLEASE DOMAINKING HELP ME OUT BEFORE MY DOMAIN NAME EXPIRES
I HAVE BEEN TRYING TO PAY WITH VOGUEPAY BUT ITS NOT GOING, TELLING ME I ENTERED WRONG CARD NUMBER, I JUST WANT TO PAY PLEASE SEND ME AN ALTERNATIVE CHANNEL OF PAYMENT, I ONLY HAVE TODAY TO PAY AND I HOPE IT WILL BE CONFIRMED BEFORE 12AM TOMOROW

nyabingi:
PLEASE DOMAINKING HELP ME OUT BEFORE MY DOMAIN NAME EXPIRES
I HAVE BEEN TRYING TO PAY WITH VOGUEPAY BUT ITS NOT GOING, TELLING ME I ENTERED WRONG CARD NUMBER, I JUST WANT TO PAY PLEASE SEND ME AN ALTERNATIVE CHANNEL OF PAYMENT, I ONLY HAVE TODAY TO PAY AND I HOPE IT WILL BE CONFIRMED BEFORE 12AM TOMOROW

Hi Nyabingi,
If you are facing problem while making payment via Voguepay using your card, Then you can pay online transfer or bank deposit.

You can find the bank account details and process for making payment from here: http://www.domainking.ng/faqs/how-to-pay-via-bank-deposit-to-domainking/

Once you have made the payment then you can send the payment details on our support email support@domainking.ng

Please note that, if you will pay using this method then it may take upto few hours to 24 hrs to track your payment and activate your order.

Also, I request you to please contact us from your registered email or tell us your domain so that we can check your issue.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

profstar:
Why is my site still not online, what's going on? You guy refuse to respond to my mail ___.com
Also, I don't like my site URL to be on Nairaland, kindly remove it from your comments pls

Hi Profstar,
I have checked that our support team has promptly replies to all your queries and all of your raised tickets are answered at this moment.

If you have not received any email then I request you to please check your SPAM and JUNK folder for email.

Moreover, you can login to your account on our website from here: DomainKing.NG/login and check your tickets.

Regarding your domain renewal, I can see that our support team have already replied you on your email and your website will start working within 24 hrs.

I hope this helps.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

domainking:
Hi,
I am Karan B from DomainKingNG Team. DomainKingNG is an Accredited Registrar from India. We have recently started business in Nigeria.

This thread is not a promotional thread.

Purpose of this thread is to engage with the users of Nairaland who would like to know more about DomainKingNG and our offers.

You can also ask about any issues related to domain & hosting. We will genuinely try to help if we can.

Users can also openly use this thread to post their feedback on our service.

Please play fair & do not attempt to use this thread to post promotional materials or spam.

We would like the Nairaland Webmaster community to benefit from this thread.

Consider it like our Nairaland Social Page & engage with us.

Best Regards,
DomainKingNG Team

your dot com dot ng is not working

hi domainking , i am very happy with your remarkable response and quick support, it kinda reaffirms my trust in you again. Even though i just bought two new domains elsewhere this evening.
Anyway, i paid N 7000 on your portal on 15/02/2017 for hosting and domain service.

The invoice is #17153
The domain southernwellslimited.com

That domain hasn't been registered despite the fact that i paid sir. Everything else i working perfectly well.
I need you to help me fix the domain issue and put it online please!
Or simply refund my dues if its gonna cost me more trouble!

I need you to please reply this time!! thanks a lot

Olyboy16:
hi domainking , i am very happy with your remarkable response and quick support, it kinda reaffirms my trust in you again. Even though i just bought two new domains elsewhere this evening.
Anyway, i paid N 7000 on your portal on 15/02/2017 for hosting and domain service.

The invoice is #17153
The domain southernwellslimited.com

That domain hasn't been registered despite the fact that i paid sir. Everything else i working perfectly well.
I need you to help me fix the domain issue and put it online please!
Or simply refund my dues if its gonna cost me more trouble!

I need you to please reply this time!! thanks a lot

Hi Olyboy16,
Thank you for taking this issue into our attention. We are glad that you have stood with us and we will never let down.

I apologize for the inconvenience this has caused to you.

=============
Regarding your issue:
=============
I have checked that you had made payment and your order was not activated automatically due to some system error.

Please understand that we cannot share all the details regarding your order and payment here on the forum so we have replied on your email and ticket #684532.

I request you to please check your email for details and confirm your decision. You can check and respond on ticket directly from here: http://clients.domainking.ng/viewticket.php?tid=684532&c=lAa2aqjw

We have not activated your order as you have raised some email access issue.

So, please check your issue email and respond so that we can activate your order or if you want to get refund then proceed with that.

You can reply on your ticket or you can email us at support@domainking.ng for this issue.

We will await your response to help you further.

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

ilovebbwgirl:


your dot com dot ng is not working

Hi,
Please note that, currently we are not receiving any new order for .NG domains (.com.ng , org.ng etc.)

That is why you will not be able to register any .ng domain and you may see a message that your domain is unavailable.

The service for .ng domain registration is temporarily not available but we will start the service again very soon.

But, you will be able to register all other domain extensions provided by us that include .Com .Net .Org and .Biz etc.

You can check back after few days if the service is started again and you can also contact us at our email support@domainking.ng to know the status.

I hope you understand this.

Feel free to contact us if you need any further help or if you have any further queries.

Best Regards,
Karan
DomainKing.NG Support

DomainKingTeam

thanks for your prompt response, i have replied the ticket appropriately. Please Kindly see to it as soon as possible, Thanks.

Olyboy16:
DomainKingTeam

thanks for your prompt response, i have replied the ticket appropriately. Please Kindly see to it as soon as possible, Thanks.

Hi,
Thank you for getting back to us.

I have checked that our support team has already replied to you.

Your domain is registered. Please check your email for details.

Feel free to contact us if you need any further help or if you have any further queries.

Best Regards,
Karan
DomainKing.NG Support

DomainKingTeam:

Hi,
Thank you for getting back to us.

I have checked that our support team has already replied to you.

Your domain is registered. Please check your email for details.

Feel free to contact us if you need any further help or if you have any further queries.

Best Regards,
Karan
DomainKing.NG Support

Thanks a lot! you are awesome

DomainKingTeam
I'm trying to link my blog to the domain I paid for but after I click on DNS manage the next page leaves an error message for me can you fix that asap?

JandedGist:
DomainKingTeam
I'm trying to link my blog to the domain I paid for but after I click on DNS manage the next page leaves an error message for me can you fix that asap?

Hi,
I can see that our support team has already replied to you on your email regarding your query raised via Facebook.

I request you to please check your email and ticket for details.

You can check the ticket from here: http://clients.domainking.ng/viewticket.php?tid=887744&c=4u326zOz

I hope this helps.

Feel free to contact us if you need any further help or if you have any further queries.

Best Regards,
Karan
DomainKing.NG Support

DomainKingTeam:

Hi,
Please note that our support team has already sent mail to you at your registered email regarding your issue.

Please check your mail and get back to us on same ticket.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

Hello, you quoted me with this post which my website address was part of, kindly edit your post and remove my web address by replacing with ....com.
Thank you

profstar:


Hello, you quoted me with this post which my website address was part of, kindly edit your post and remove my web address by replacing with ....com.
Thank you

Hi profstar ,
I have removed your domain from all the quotes in which your domain was visible.

Please check and confirm at your end.

Feel free to contact us if you need any help.

Best Regards,
Karan,
DomainKing.NG

Hello Nairalanders, is DomainKing the same registrar as Namesilo?

I keep getting mails from Domainking to initiate a transfer of Domain from DomainKing to Namesilo.

obioji:
Hello Nairalanders, is DomainKing the same registrar as Namesilo?

I keep getting mails from Domainking to initiate a transfer of Domain from DomainKing to Namesilo.

Hi,
I have checked that our support team has already informed you regarding this issue.

Please note that, it is not possible for us to include all details regarding your domain here on a public platform that's why our support team has replied to your query on email and ticket.

So, I request you to please check your email and understand this issue.

Please be assured that your domain is not being transferred anywhere and it stays with us (DomainKing.NG) and you will be able to manage your domain from your account with Domainking.NG as you were doing earlier.

I hope you understand this.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Angad,
DomainKing.NG