Hello, nairalanders.
I wanted to make a withdrawal with my gtbank card on a first bank ATM on Sat , 20 may 2017. Unfortunately, the transaction was cancelled and I was debited. I was told at first bank to contact my bank but gtbank is closed down for now in Ekiti state. I tweeted and sent DM to them on Twitter that same day and no reply , continued on Sunday which was the next day but no reply until Monday's afternoon.
I was told the money would be reverted in 24 business hours, I should check my acct the next day which is Tuesday after work hours. I checked my account balance and the money hasn't been reverted.
I contacted them again, they asked for my banking details and some other things, and I replied them.
They didn't givee any feedback until Friday, 26 may, 2017 after asking them for an update. They replied that it has been reverted since Monday, 22 may, 2017.
Where as, I haven't been refunded . Now they are not replying me again.
They are ignoring my tweets and DMs. Please helpe nairalanders
What can I do? I can't just let this money go after I have worked hard to earn it.

lalasticlala, help o

Who are you?
What is your networth??

When you've answered that, then you can tell if Gtbank has any interest in you.
Maybe that's why you aren't even getting a response.


Go to a branch, fill a dispense error form and it will be sorted out.
Thank you

Who are you?
What is your networth??

When you've answered that, then you can tell if Gtbank has any interest in you.
Maybe that's why you aren't even getting a response.


Go to a branch, fill a dispense error form and it will be sorted out.
Thank you.

NwaObinkita:
Who are you?
What is your networth??

When you've answered that, then you can tell if Gtbank has any interest in you.
Maybe that's why you aren't even getting a response.


Go to a branch, fill a dispense error form and it will be sorted out.
Thank you.

Really. All branches here have been closed down by the government, the next town I can get a gtbank would cost me almost #2500. That's why I am disturbing them on Twitter.

Profcamsey:

Really. All branches here have been closed down by the government, the next town I can get a gtbank would cost me almost #2500. That's why I am disturbing them on Twitter.

Send a mail to gtconnect@gtbank
Copy complaints@gtbank

Give details of your transaction in an explicit mail

Profcamsey:
Hello, nairalanders.
I wanted to make a withdrawal with my gtbank card on a first bank ATM on Sat , 20 may 2017. Unfortunately, the transaction was cancelled and I was debited. I was told at first bank to contact my bank but gtbank is closed down for now in Ekiti state. I tweeted and sent DM to them on Twitter that same day and no reply , continued on Sunday which was the next day but no reply until Monday's afternoon.
I was told the money would be reverted in 24 business hours, I should check my acct the next day which is Tuesday after work hours. I checked my account balance and the money hasn't been reverted.
I contacted them again, they asked for my banking details and some other things, and I replied them.
They didn't givee any feedback until Friday, 26 may, 2017 after asking them for an update. They replied that it has been reverted since Monday, 22 may, 2017.
Where as, I haven't been refunded . Now they are not replying me again.
They are ignoring my tweets and DMs. Please helpe nairalanders
What can I do? I can't just let this money go after I have worked hard to earn it.

Call this number 08039003900 and follow the instructions. Its a 24hrs service. Don't mind the amount its gonna cost you....speak to them directly and you'll have you issue resolved

topsam1:


Call this number 08039003900 and follow the instructions. Its a 24hrs service. Don't mind the amount its gonna cost you....speak to them directly and you'll have you issue resolved

I have called them almost four times, sometimes they won't pick, sometimes my call card with end with 'please hang on'. I am fed up

Nairalanders should help me. I can't just watch and let my money go like this. It's not easy to work for that little amount

Profcamsey:
Nairalanders should help me. I can't just watch and let my money go like this. It's not easy to work for that little amount

check google for their website then contact them through their number

Nawa for this op o...
Are you saying all Gtbank branches in your state are on lockdown?
If no, whats it gonna cost you to walk into a branch and fill a dispense error form?

The matter is solved. It was mistake from my side.
Mod please delete this thread .

That is why it's always good to seek for a professional advice before taking any rash decision that would later haunt the person in future. I thank God Op admitted that the fault is from his side and not that of GTB. Next time, Op try and clarify things first before opening any thread and talking about being getting scammed. My advice.

OP has admitted his error.