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GTB Banking System Down All Day, Customers Suffer - Business (3) - Nairaland

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Customers Suffer As Landlord Fights Gtbank Over N5M / Police Fire Tear Gas At Innoson Motors Workers, GTB Moves To Shut Down Factory / PAGA Announces That It Is Now Fully Integrated Into Nigeria’s Banking System (2) (3) (4)

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Re: GTB Banking System Down All Day, Customers Suffer by zinaunreal(m): 11:42pm On Oct 04, 2017
They have not fixed any damn issue. I can't even check my balance this night , someone sent me money since yesterday. I've not gotten it. What nonsense is all this one now gtb. There are a lot of hidden charges in this bank. One day they just remove my 1k for no reason when I got alert it shocked me. They charge more than 10 naira to check balance on the 737 ussd service.total Sms alert charge per month can even reach 1k.

It's been long I don dey plan to open another account and dump una. Now I'm dumping you. Poor network service.

1 Like

Re: GTB Banking System Down All Day, Customers Suffer by Laveda(f): 12:16am On Oct 05, 2017
zinaunreal:
They have not fixed any damn issue. I can't even check my balance this night , someone sent me money since yesterday. I've not gotten it. What nonsense is all this one now gtb. There are a lot of hidden charges in this bank. One day they just remove my 1k for no reason when I got alert it shocked me. They charge more than 10 naira to check balance on the 737 ussd service.total Sms alert charge per month can even reach 1k.

It's been long I don dey plan to open another account and dump una. Now I'm dumping you. Poor network service.

This is very bad.. Sorry dear.. I do hope it gets rectified soonest.
Re: GTB Banking System Down All Day, Customers Suffer by KingsleyBJ(m): 12:45am On Oct 05, 2017
And I am at the verge of opening an account with'em.... shocked
Re: GTB Banking System Down All Day, Customers Suffer by VajanahDischaj(f): 1:29am On Oct 05, 2017
Thief thief bank! Good i emptied my acct before this nonsense happened! Worse pass triple-M
Re: GTB Banking System Down All Day, Customers Suffer by Nobody: 1:55am On Oct 05, 2017
dail 737 grin
Re: GTB Banking System Down All Day, Customers Suffer by Emary(f): 3:25am On Oct 05, 2017
It's back up now. I just successfully completed a transaction with Quickteller.
Re: GTB Banking System Down All Day, Customers Suffer by MrGreenMavro: 3:39am On Oct 05, 2017
Thank God for ALAT by WEMA bank, I for don trek 3rd mainland bridge yesterday.....!
Re: GTB Banking System Down All Day, Customers Suffer by bsideboii(m): 5:22am On Oct 05, 2017
Silly bank and their rude customer care personnel ...even the ones at their head office at Akin Adesola are no different. They will tell you three (3) working days to get small stuff done but they just throw your file somewhere so long as they perceive you are not a "high net worth" individual .Hypocrites!

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Re: GTB Banking System Down All Day, Customers Suffer by WowSweetGuy(m): 5:39am On Oct 05, 2017
Yeah i suffered it too yesterday,they didnt send me that message and they charge me high on sms. im hating this bank now,NO interest whatsoever,just deduction everytime.Even sent me birthday wish and charge for it. angry
Re: GTB Banking System Down All Day, Customers Suffer by purplekayc(m): 6:05am On Oct 05, 2017
bsideboii:
Silly bank and their rude customer care personnel ...even the ones at their head office at Akin Adesola are no different. They will tell you three (3) working days to get small stuff done but they just throw your file somewhere so long as they perceive you are not a "high net worth" individual .Hypocrites!
all businesses operate this way.
This is one reason to operate more than one bank.

1 Like

Re: GTB Banking System Down All Day, Customers Suffer by Donkaz(m): 6:32am On Oct 05, 2017
Gtb almost left me stranded yesterday.
Thank God I don't depend on their sorry ass.
Re: GTB Banking System Down All Day, Customers Suffer by simpleswazy(m): 6:40am On Oct 05, 2017
I tried to withdraw I was debited nd didn't receive cash...gtbank is crazy since yesterday my money hasn't been refunded.
Re: GTB Banking System Down All Day, Customers Suffer by Itzurboi(m): 6:47am On Oct 05, 2017
Oga, who ask you? You too talk.....
MasterRahl:
The experience was similar here in Uyo. I couldn't withdraw. So I stayed cashless. I've vowed never to touch my savings @ First Bank & FCMB. So I had till GTB service returned cos that's my spending account. Lol. Its well sha. Once in a while, such things happen.
Re: GTB Banking System Down All Day, Customers Suffer by Itzurboi(m): 6:55am On Oct 05, 2017
Nah dstv dey supply them network, and dstv dey vex gan 4 tstv now, so you see, your money too go pend b dat.... #Team diamondbnk
Re: GTB Banking System Down All Day, Customers Suffer by jimblaze(m): 7:04am On Oct 05, 2017
I can login to my mobile app,but I can't use my token.
Is anyone else experiencing the token issue? It gives u an error message of incorrect code.
Re: GTB Banking System Down All Day, Customers Suffer by luckydion(m): 7:45am On Oct 05, 2017
I really felt a sense of remorse having account with gtb. However, it's over because I have zeroed it.

Others may not be 100% ok, but some are just fairer.
Re: GTB Banking System Down All Day, Customers Suffer by dalass(f): 7:47am On Oct 05, 2017
Gtb well done jare. I tried subscription to startimes twice over the past week but because the startimes code right from startimes sent to me was wrong... I just thank Gtb for returning the monies yesterday when the system was down.... Different strokes for different folks right? Lol

1 Like

Re: GTB Banking System Down All Day, Customers Suffer by Revolva(m): 7:57am On Oct 05, 2017
no wonda all d money people send me..i no see alert since
Re: GTB Banking System Down All Day, Customers Suffer by encryptjay(m): 7:57am On Oct 05, 2017
eluquenson:
That's why it isn't good to stick to one bank, especially GTB customers as if that's the only bank in Nigeria tongue
Bro, which other banks do you suggest cos I've been planning on opening another account with a new bank?
Re: GTB Banking System Down All Day, Customers Suffer by Nobody: 7:58am On Oct 05, 2017
Lemme drop this here, 2days ago I was on a road trip with my family members so along the way I spotted a nice pair of leather settee on our way back we stopped and paid for them using a cheque, the money was cashed yesterday I let my cousin sleep in my room last night when I woke up I noticed money was gone from my wallet in my mind I said I got a gtbank Mastercard nothing can go wrong, I went back to the state capital with only 100 in my wallet to pick up the settee, 1st bank o tried to withdraw was access it just kept failing and all my money was already spent on keke I had to trek over 2kms and since my fone was low I couldn't reach out, after waiting in the banking hall for over an hour I was able to withdraw and have lunch, I got a reversal this morning for the failed debit, at least I can now withdraw, lesson learned always have a back up account with money
Laveda:
The entire banking system of Guaranty Trust Bank (GTB) has been down since morning.

Online banking (737), Atm and due to this, many people have been stranded with businesses put on hold, earlier today a message was sent that there’s a problem and everything would be rectified between the hours of 12 and 1

But looks like that didn’t work, read tweets of Nigerians lamenting of all what they went through, such a pity. Hope it will be rectified soon.

Who was affected here?
Re: GTB Banking System Down All Day, Customers Suffer by Nobody: 8:29am On Oct 05, 2017
Itzurboi:
Oga, who ask you? You too talk.....
Lol. Was it necessary that you comment? Someone who has a life would have been busy. Get a life bro.
Re: GTB Banking System Down All Day, Customers Suffer by Nobody: 8:31am On Oct 05, 2017
mayowa558:



Abeg, who ask you questions
see your life
grin. What's wrong with my life sir? Anyways, Nairaland is known for cyber bullying, abuse and insults. So keep the ball rolling bro. I won't respond.

Heads to Fiverr

2 Likes

Re: GTB Banking System Down All Day, Customers Suffer by Dainikel(m): 8:38am On Oct 05, 2017
I'm kinda surprised @this cos my sis did a couple of transactions yesterday without any worthy complaint when I asked her, only that t'was a lil slow. I guess she was amonsgt the lucky few.
In moments like this having 3 diff bank accounts would save lotta trouble.
Re: GTB Banking System Down All Day, Customers Suffer by Itzurboi(m): 8:43am On Oct 05, 2017
MasterRahl:
Lol. Was it necessary that you comment? Someone who has a life would have been busy. Get a life bro.
bros, but you can vex gan oo, i see it as an advice that you should learn how to give response how it is expected of you, not by adding VAT to it... Thank you bros
Re: GTB Banking System Down All Day, Customers Suffer by austin4real(m): 8:43am On Oct 05, 2017
Gt banks, thanks for finally ruining me, I did some transfers via your gtworld app today, those transfers didn't indicate successful so it was safe to assume it didn't go through, come midnight i started receiving debit alert that those transactions went through like 5time to 3 different people, I've lost a total of 40k+ right now, and this people are claiming they never received anything, your bank is the worst, I regret making use of your banking platform, you guys should just know you've lost a customer, tried calling GT connect, was put on hold for over 7mins while my call card was being deducted. Your bank is just the absolute worst.
Re: GTB Banking System Down All Day, Customers Suffer by eluquenson(m): 8:46am On Oct 05, 2017
encryptjay:

Bro, which other banks do you suggest cos I've been planning on opening another account with a new bank?
Try UBA, their internet banking is 2nd to none.
Re: GTB Banking System Down All Day, Customers Suffer by johnisaola(m): 9:00am On Oct 05, 2017
GTB God punish u for what u did to me yesterday, useless bank
Re: GTB Banking System Down All Day, Customers Suffer by johnisaola(m): 9:01am On Oct 05, 2017
Laveda:


Let's share it. grin
pls borrow me 10k

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