Please how do I deactivate this value added services. 50 naira always deducted from my account

U guys are seriously consuming my data, I subscribe for 6gb data but used it in less than 2weeks.... Here is my line 08020864406 check it

I hear of 1000 for 4.5gb,is it true (ussd)

Gemc3:



Been having the same issue with them. No option. To speak with an agent. Tasceige, got a lil issue. I realised that I couldn't stop my social bundle pls from automatically subscribing. Kindly assist. If you need my phone number, let me know how I can send it. Thanks.

Got it now... Dial 121 then 1 then 3 then 6....cheers

tasceige:


Apologies...

Patiently follow the IVR and you will be able to speak with any of our agent, should there be any issue you will like me to assist you with, please share.

Pls what's IVR...btw that customer care line doesn't redirect someone to an agent

Ruq:


Why haven't I been able to speak with an agent, I keep trying 121 and there's no direction telling me "to speak with an agent" ?

Dial 121 then 1 (English) then 3 then 6 ..... that's how I do it. Cheers

ibawon:
Shame on you guys! you purposely made it impossible to speak with a customer care representative

Dial 121 then 1 then 3 then 6

Cassie74:


Got it now... Dial 121 then 1 then 3 then 6....cheers

I'm very grateful. Thanks a lot.

Cassie74:


Dial 121 then 1 then 3 then 6

Thanks so much.. I really blasted them for being evasive. Making it rocket science to call Customer Care

ibawon:

Thanks so much.. I really blasted them for being evasive. Making it rocket science to call Customer Care

I am sure they set it up like that intentionally....

Cassie74:


Pls what's IVR...btw that customer care line doesn't redirect someone to an agent

"Interactive Voice Response" Sir

The voice you listen to that takes your command.

Cassie74:


Dial 121 then 1 (English) then 3 then 6 ..... that's how I do it. Cheers

Thanks a lot mehn. just imagine how they hid customer care line to reduce people from calling. Fuckin Indians. Thanks again.

ibawon:

Thanks so much.. I really blasted them for being evasive. Making it rocket science to call Customer Care

Brother you set see, I swear I just thank my stars say I no be sango, I for don strike them.

I tried subscribing for blackberry subscription using *440*1# and I got a message welcoming me to Android data. Which one is Android data? I want my subscription or refund. Also why does the CC Agents keep ending my call?

tasceige:


Apologies...

Patiently follow the IVR and you will be able to speak with any of our agent, should there be any issue you will like me to assist you with, please share.

So we don't understand English again Abi? Tried reaching the customer care representative, all to no avail. Why change the straight forward way in the first place? Please share the step by step way to speak to one if you really want to help. Thank you

please urgent, how can some one get back her line without PUK NO? she enter a code on the Sim on Saturday, but could not remember the second day. the line is blocked now, requesting for puk and the pack is no where to be found. affected line is. 07019333568

i loaded 100 naira to do the smart trybe night plan but you guys deducted it under the guise of 6× and gave 600 naira for voice and data that I'm not interested in using. please i want opt out from any 6x plan to simply load my airtime in peace.

Kykyblaze:
I tried subscribing for blackberry subscription using *440*1# and I got a message welcoming me to Android data. Which one is Android data? I want my subscription or refund. Also why does the CC Agents keep ending my call?

Airtel is no longer is support of BlackBerry bundles for OS 7 downward. Hence, BCM is redirected to give you Android bundles.
Please be informed .

If your airtime is deducted without you getting the appropriate value please DM you number.

samistry:
i loaded 100 naira to do the smart trybe night plan but you guys deducted it under the guise of 6× and gave 600 naira for voice and data that I'm not interested in using. please i want opt out from any 6x plan to simply load my airtime in peace.

Please use *126*pin# instead of the *555*pin#

Dailyfavour:
please urgent, how can some one get back her line without PUK NO? she enter a code on the Sim on Saturday, but could not remember the second day. the line is blocked now, requesting for puk and the pack is no where to be found. affected line is. 07019333568

Please dm a number I can reach u on

tasceige


How do I do that (DM)? by e-mail?

Dailyfavour:
tasceige



How do I do that (DM)? by e-mail?

Yes

Hello

Please how can i activate airtel CUG? I can not get a hold of the customer care to speak with.

blaqkenny:
I can't seem to reach Airtel customer care representative via 111 or 121. How else can one reach them? My brother recharged my line with N2000 worth of airtime which is for data. I can't find the units in my account, yet Igot a message the transaction came through.

Please Hell. I need to send in an application urgently.

Dial 121, then 1, 3 and 6.
when they pick blast them well, cos they intentionally hide the option to call CCU

ibawon:

Dial 121, then 1, 3 and 6.
when they pick blast them well, cos they intentionally hide the option to call CCU

God bless u

ibawon:

Dial 121, then 1, 3 and 6.
when they pick blast them well, cos they intentionally hide the option to call CCU

It's now 1, 3, and 9

Please, I bought an airtel line for my sister, it was registered. but due to certain important reasons, she didn't recharge withing 48hrs after registering... the line got bared.
I've been trying to contact customer care through both 111 and 121 as I was Instructed, but there's no option to speak with a customer care representative.
Please, I need advice on what to do, because she loaded some money on the sim before she discovered it has been bared. I need it to be unbarred, please help me.
Thanks.

Franky158:
Please, I bought an airtel line for my sister, it was registered. but due to certain important reasons, she didn't recharge withing 48hrs after registering... the line got bared.
I've been trying to contact customer care through both 111 and 121 as I was Instructed, but there's no option to speak with a customer care representative.
Please, I need advice on what to do, because she loaded some money on the sim before she discovered it has been bared. I need it to be unbarred, please help me.
Thanks.

Why is it that people don't bother reading.... If you did.. u won't be asking how to talk to them... pls try and read back just a post or two to help you. Cheers

Cassie74:


Why is it that people don't bother reading .... If you did.. u won't be asking how to talk to them... pls try and read back just a post or two to help you. Cheers

Good point

Please I just subscribed for my internet . 2500 was deducted from me and I didn't get any data

I loaded 500 naira this morning and I dialled *144# to subscribe for double data .500 naira was deducted but till now, the data was not given me. All efforts to call customer care proved abortive. . Emails sent via pokerinu@yahoo.fr and rock93fd@gmail.com were not replied.
I want my data given me or my airtime refunded.
OLUSEGUN OKERINU
07087440751