I have noticed a good number of thread on Nairaland regarding quickteller and fraudulent way of robbing you through failed transactions. I tried to pay for my electricity bill ( prepaid ) , I was debited (20,000 ) even though the transaction failed. I called my bank UBA and they checked my account and said they will investigate , Its over 3 months and no refund from quickteller or my bank . Now on Wednesday last week, I tried to move about 350,000 naira from my fidelity account to my first bank and the transaction failed . The said sum was debited and no reversal . I called fidelity bank customer care and they check my account and said they will do a reversal after investigating the transfer . I have waited now for days and nothing happened. I went to my bank today to lay a complain about the issue and they said they checked their system and the transaction was successful . I called first bank and they said no transaction occurred . Please anyway I can recover my money back from quickteller ? I have also noticed a good number of thread about quickteller and their fraudulent attitude but none of those thread ever made it to the front page. Please Seun , lalasticlala , mynd44 . Please help me recover my money . I am not ready to loose 350k to quickteller . I have even made up my mind to revisite the he bank on Wednesday and create a scene if I do not get my money back.

mcocolok:
I have noticed a good number of thread on Nairaland regarding quickteller and fraudulent way of robbing you through failed transactions. I tried to pay for my electricity bill ( prepaid ) , I was debited (20,000 ) even though the transaction failed. I called my bank UBA and they checked my account and said they will investigate , Its over 3 months and no refund from quickteller or my bank . Now on Wednesday last week, I tried to move about 350,000 naira from my fidelity account to my first bank and the transaction failed . The said sum was debited and no reversal . I called fidelity bank customer care and they check my account and said they will do a reversal after investigating the transfer . I have waited now for days and nothing happened. I went to my bank today to lay a complain about the issue and they said they checked their system and the transaction was successful . I called first bank and they said no transaction occurred . Please anyway I can recover my money back from quickteller ? I have also noticed a good number of thread about quickteller and their fraudulent attitude but none of those thread ever made it to the front page. Please Seun , lalasticlala , mynd44 . Please help me recover my money . I am not ready to loose 350k to quickteller . I have even made up my mind to revisite the he bank on Wednesday and create a scene if I do not get my money back.

Pls report to any CBN Office try asking for their financial inclusion department

This Fidelity Bank is probably one of the worse bank when dealing with customers. They are yet to refund a failed transfer and are claiming the transaction went through when it did not.

I have similar issues with Quickteller. Visited their office last week Thursday just to recover my money after several calls since February also another transaction in March ending. But I was so disappointed the way I was attended to. Now I understand the way to behave when next I'm going there because they don't attend to minor issues, I took my time to study their environment (building 4&5, and one other building I was referred to). Next time I'm going there is to commit suicide or I get all my money back.

DEBOLABI:
I have similar issues with Quickteller. Visited their office last week Thursday just to recover my money after several calls since February also another transaction in March ending. But I was so disappointed the way I was attended to. Now I understand the way to behave when next I'm going there because they don't attend to minor issues, I took my time to study their environment (building 4&5, and one other building I was referred to). Next time I'm going there is to commit suicide or I get all my money back.

Suicide should never be an option bro..mail CBN they will resolve it for you