Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / New
Stats: 3,150,620 members, 7,809,286 topics. Date: Friday, 26 April 2024 at 07:18 AM

Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) - Adverts (72) - Nairaland

Nairaland Forum / Nairaland / General / Business / Adverts / Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) (191711 Views)

Escrow Service Coming To Nairaland...Dec 1st 2014 / Chrisvicmall Small Business Ideas / Micostarmall Vs Chrisvicmall Vs Okwaifugo Integrated Shipping... Anyother? (2) (3) (4)

(1) (2) (3) ... (69) (70) (71) (72) (73) (74) (75) ... (92) (Reply) (Go Down)

Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Chrisvicmall: 10:50pm On May 08, 2018
dablazor:
Chrisvicmall, I am curious, can one ship office accessories like office tables and chairs into Nigeria?

Those items can be ship but it is always bukky. You should consider using sea shipping
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by cornel9297: 12:07pm On May 09, 2018
I want to start importing goods from China but I don't know where to start with ur services
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by dablazor: 1:02pm On May 09, 2018
Chrisvicmall:


Those items can be ship but it is always bukky. You should consider using sea shipping
Do you offer that route? Sea shipping, that is. And what would be the rough estimate, cost-wise, for one. Also, the store dismantles the product for shipping so I reckon it wouldn't be that bulky since it would be shipped in parts: a flat board and leg cum drawer components.
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Drey411: 8:20am On May 18, 2018
Hey guys I want to order things from 1688
How do you guys charge is it based on kg or number of units.... thanks]
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Olumaeme: 10:58pm On May 25, 2018
I had wanted to business with this people, but the complaints here are overwhelming..
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Chrisvicmall: 4:16am On May 26, 2018
dablazor:

Do you offer that route? Sea shipping, that is. And what would be the rough estimate, cost-wise, for one. Also, the store dismantles the product for shipping so I reckon it wouldn't be that bulky since it would be shipped in parts: a flat board and leg cum drawer components.

At the moment we do not offer sea shipping. We only offer 2 days to 14days shipping. For the item you want to purchase, I think sea shipping will be your best option

Drey411:
Hey guys I want to order things from 1688
How do you guys charge is it based on kg or number of units.... thanks]
If you are referring to shipping charges, it is by kg. But for items in 1688, let's assume that you are purchasing an item on 1688 and the price is 250yuan, our system will convert the amount for you to dollar and you will pay the equivalent amount in naira including the service charge. Service charge is 5% but in a situation where the service charge exceeds $5, then you will only be charged $5. Note that the service charge is for each link.

Olumaeme:
I had wanted to business with this people, but the complaints here are overwhelming..
Over service has improved greatly over the past few months. Some issues might arise due to misunderstanding. To avoid issues, make sure to follow all instructions.

If you follow all instructions, from the time you place your order to the time you receive it, you might not call us for once because the system will be giving you all the updates.

Finally for inquiry, you can always chat with us online on chrisvicmall.com between 9:00.am to 5p.m Nigeria time
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by mimicue(f): 6:08pm On May 28, 2018
Please I dont understand your site . I sent my quote to your mail please look into it
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Daniel38: 10:50am On Jun 03, 2018
Hello chrisvicmall, am importing different wristwatch products from one supplier for d first time on aliexpress. Pls how do i go about place my order and want u to pay for me. Actually av registered on ur site but i need guidlines on how to go about it and which email can i use to contact u
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Nobody: 7:48pm On Jun 08, 2018
Firstly, I want to know all your official, reachable local and chinese contact details including email addresses. I tried contacting you guys using the Nigerian number I saw on your website but you guys could not be reached.

Secondly, I want to know how many hours or days in total will it take to purchase goods on my behalf from a supplier and have them brought to your lagos office if I use the express shipping package.

How can i have my orders outside Lagos. Do I have to pay extra costs?

Do I need to own a website before you can offer your advertising services to me?
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by AloyalNigerian(m): 12:55pm On Jun 17, 2018
@ Chrisvicmall

I'm planning to ship some goods from China through your company to Akure but now I am scared asf after reading all the reviews here.
I don't want to do something I will regret.

cc EXICON,
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by tjshamtip: 7:39pm On Jun 23, 2018
Hello, my question is, if I use your services to ship my goods to Nigeria and I'm not based in lagos but from plateau state.Can you send my goods to my state directly or i have to arrange another transport from lagos to my state?
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Chrisvicmall: 10:13am On Jun 24, 2018
Daniel38:
Hello chrisvicmall, am importing different wristwatch products from one supplier for d first time on aliexpress. Pls how do i go about place my order and want u to pay for me. Actually av registered on ur site but i need guidlines on how to go about it and which email can i use to contact u

The moment you start adding the items on chrisvicmall.com/dashboard/cvmpas the system will calculate the price automatically for you. If you are having difficulties with placing an order, chat with us between 9:30 a.m to 5 p.m Nigeria time

koyyes:
Firstly, I want to know all your official, reachable local and chinese contact details including email addresses. I tried contacting you guys using the Nigerian number I saw on your website but you guys could not be reached.

Secondly, I want to know how many hours or days in total will it take to purchase goods on my behalf from a supplier and have them brought to your lagos office if I use the express shipping package.

How can i have my orders outside Lagos. Do I have to pay extra costs?

Do I need to own a website before you can offer your advertising services to me?

1.) All our contacts can be found on chrisvicmall.com/contact You can also chat with us online between 9:30 a.m to 5p.m Nigeria time. You can also send email to us from within your account chrisvicmall.com/dashboard/mail

2.) The hours it takes from time of purchase to the time of delivery depends on the item(s) you are buying, how many suppliers you are buying from, and whether the item is in stock or not. Assume that you are purchasing only an item, and then the supplier has it in stock, it will take between 5 to 8days to be in Nigeria.
Breaking it down, let's assume that you placed an order on Monday, your order will be processed on Tuesday, supplier ship out on Wednesday and shipping company deliver on Saturday to our China office. If you use Express shipping, it will be available for collection on Monday/Tuesday.

That is the average time it takes but note that the number of links/suppliers you are purchasing from, also the delivery time from supplier to our office plays a role on whether you will receive it on time or not.

3.) We do ship outside Lagos. There is additional shipping fee from Lagos office to your destination. The system can calculate that for you.

4.) If you would like to advertise your product/service on Chrisvicmall, then we recommend that you have a website or facebook page or even a nairaland thread so that when people click on the link, they will be redirected to your page.


AloyalNigerian:
@ Chrisvicmall

I'm planning to ship some goods from China through your company to Akure but now I am scared asf after reading all the reviews here.
I don't want to do something I will regret.

cc EXICON,

Our communication has improve and you will always have someone to chat with between 9a.m to 5p.m Nigeria time. Besides, to make sure that your transaction runs smoothly, please call or chat with us at the right time. That is to say, for only chat, chat between 9a.m to 5p.m. If you have to call China office, call between 9a.m to 6p.m China time. Always use Google to check the current China time before calling.

Moreover, if you are purchasing by yourself and wants us to handle only the shipping, please, please please be sure to place the order on Chrisvicmall the moment you pay your supplier to ship the item to us. Make sure that you give your supplier your correct Chrisvicmall China address. Everyone has a unique address so give your supplier your Chrisvicmall China address. When your supplier ship out the goods to us, request for the tracking number and if possible, ask them for the picture of the shipping receipt.

tjshamtip:
Hello, my question is, if I use your services to ship my goods to Nigeria and I'm not based in lagos but from plateau state.Can you send my goods to my state directly or i have to arrange another transport from lagos to my state?

We ship to every corner of Nigeria. Remember there is an additional shipping fee from Lagos office to your destination.

1 Like

Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Kctems(f): 6:34pm On Jun 26, 2018
Hello Chrisvicmall, I placed a shipping order on Fri 22nd and the status still reads yet to be shipped to date. Please when will it b shipped?
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Kctems(f): 9:19pm On Jun 26, 2018
I placed a shipping order on Fri 22nd, the status still reads not yet shipped up till now. Why is it so? Shipping ID is 1806226681
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by 0079jaBond(m): 12:51pm On Jun 28, 2018
Hello Chrisvicmall,

This is my first time of using your service but now I don't know what to say about it. I placed order for an item and later I saw in my dashboard that it has issue. Still, nothing has been said or done about it from you guys.

Am I supposed to be looking like that?

Kindly find screenshots attached herein. And I need a prompt solution please. Thanks.

Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Nobody: 1:15pm On Jul 03, 2018
grin
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Chrisvicmall: 4:38pm On Jul 03, 2018
@ 0079jaBond
When an order has an issue, you can view the issue through your account events history. You can still resubmit the order after you have fixed the issue.

@ zeemahn , contact Nigeria office or even chat with our customer service online. The online chat is now 24hours Monday to Friday. This means that you will always reach us through live chat.
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Nobody: 7:46am On Jul 04, 2018
Chrisvicmall:
@ 0079jaBond
When an order has an issue, you can view the issue through your account events history. You can still resubmit the order after you have fixed the issue.

@ zeemahn , contact Nigeria office or even chat with our customer service online. The online chat is now 24hours Monday to Friday. This means that you will always reach us through live chat.


Alright. I did. They said that they'll send me a text containing details of the waybill today.

Modified

I got my parcel. It was in excellent condition.
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Kctems(f): 7:38am On Jul 06, 2018
Hello Chrisvicmall, I was happy with your services up till the point my goods arrived at your Lagos office on 2nd of july (monday). Since then I have been trying to get them to send my goods to me I Ijebu-ide.

Ist they said I'll get it at the park in ijb on Tue, then they said wed, then thurs. Now the story has completely changed, they said they no longer have pick up service, that it will be delivered to my doorstep today(that is after I called because nobody bodered to notify me about this changes). The problem now is they don't know exactly what time it will be delivered, and I will not be at home during the day, they cant change the address to my work address, they don't know what will happen if the person doesnt meet anybody at my home, they cannot change it to a pick up service for my convenience, infact I was told there is nothing they can do.
I don't understand why your customer care agents cannot proffer a solution to such a simple logistic problem
Lagos to ijb is under 2hrs I dont kno why its such a big deal!!
My ref ID is 1806226681
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by fejeerow(f): 5:13am On Jul 07, 2018
I have been using your service for over5years. I don't have issue with my goods from China to Lagos... I only have issues when my stuff arrives Lagos... This always happens.
I have called to let them know that I m not in Lagos for them to ship to me and they said they will..I have paid all they ask me to pay.
Now your staffs don't pick my calls again, right from time, it has always been like that. 3days now and I m still waiting for my parcel. This happens every time and I mean Everytime.
Pls you need to improve on your customer service and call those girls who work there cos only girls pick my call and say trash.
I paid for express shipping but it s getting to a week already and I don't have my package when estimated delivery is suppose to be on the 3rd and today is 7th.
My username is Fejeerow. Pls ask them to send my parcel with waybill no.... I don't think I want to ship through you guys again cos it is always a lot of work for me trying to get my shipment.
I got mad yesterday, called them and they didn't answer, next thing I know they switched off business line..
This is wickedness. I paid for express cos I needed those products urgently so why stress me like this?

1 Like

Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Chrisvicmall: 2:41am On Jul 09, 2018
@ Kctems and @ Fefeerow, first, we apologize for the inconveniences. Our Nigeria section will follow up on the case. This week we will add a local delivery page where you can request for local delivery without the need to contact anyone. The moment we receive your request delivery, your item will be arranged and delivered to you.

Please note that we do not monitor this thread regularly. Sometimes it is once a week. For fast response, please drop a mail through your Chrisvicmall mail box. Thank you
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Prevhoo: 9:16am On Jul 11, 2018
@Chrisvicmall, I made payment to your fidelity account in Nigeria to credit my account with username PRECOUS. Yet no update!

You numbers are not going through and you are not responding to mails too. Please see to this ASAP!!!
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by adedayolasu: 7:10am On Jul 12, 2018
Hi , i want to buy something from taobao .. Like how much is shipping inside lagos
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by roolnaado(m): 9:29am On Jul 12, 2018
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by prdeal: 10:13am On Jul 12, 2018
If you are an aspiring online entrepreneur in Nigeria join the largest business resource group for young Nigerians to learn how to start a business, learn several types of online business and be guided to succeed. Here is the link to join now
https://mobile./YoungNigerianBusinessMinds/
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by judith989(f): 5:34am On Jul 13, 2018
Hello Chrisvicmall,
I tried to order for some goods on eBay but was informed that you are currently unable to buy things from eBay. May I know what specific websites you can currently buy from to prevent me from wasting time.?
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by fejeerow(f): 10:04pm On Jul 26, 2018
Pls check ref id hl0391. There is a mix up in my order...the weight of the shipment is far higher than I thought and this is same product that I order Everytime.
Pls confirm
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Prevhoo: 6:50am On Jul 30, 2018
@Chrisvicmall, I made payment to your fidelity account in Nigeria twice, 8,000 I.e 4,000 Naira twice.

My username is PRECOUS

You credited the two and later removed 4,000 naira as double credit.

I have called and sent mails to your support for over 5 days now. no refund or response.

Check your transaction history and refund the money to my wallet. Angry.
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by lionshare: 1:30pm On Aug 01, 2018
. https://www.aliexpress.com/item/-/32832245843.html?spm=a2g0s.13010208.99999999.262.88fc3c00Pif4QR

2. https://www.aliexpress.com/item/-/32832300713.html?spm=a2g0s.13010208.99999999.259.88fc3c00Pif4QR

3. https://www.aliexpress.com/item/-/32899674170.html?spm=a2g0s.13010208.99999999.281.88fc3c00Pif4QR

for three please if you see 512GB sd card buy that instead. Thanks

4. https://www.aliexpress.com/item/Vention-SD-Card-Reader-Type-C-Micro-USB-2-0-Card-Reader-Mini-Micro-SD-TF/32827785362.html?spm=a2g0s.13010208.99999999.269.88fc3c00Pif4QR

5. https://www.aliexpress.com/item/-/32841090281.html?spm=a2g0s.13010208.99999999.275.88fc3c00Pif4QR

6. https://www.aliexpress.com/item/Presell-Zhiyun-SMOOTH-Q-Handheld-3-Axis-Gimbal-Portable-Stabilizer-with-Selfie-Light-for-Smartphone-Vertical/32799665540.html?spm=a2g0s.13010208.99999999.318.88fc3c00Pif4QR
(this is the most important and must be exactly this brand)

7. https://www.aliexpress.com/item/Ulanzi-40cm-50cm-Smartphone-Video-Stabilizer-Rail-Aluminum-Alloy-Track-Slider-for-Movie-Film-Video-Making/32848764825.html?spm=a2g0s.13010208.99999999.288.88fc3c00Pif4QR

8. https://www.aliexpress.com/item/Ulanzi-U-Rig-Pro-Smartphone-Video-Rig-w-3-Shoe-Mounts-Filmmaking-Case-Handheld-Phone-Video/32835188647.html?spm=a2g0s.13010208.99999999.291.88fc3c00Pif4QR

9. https://www.aliexpress.com/item/Ulanzi-U-Rig-Pro-Smartphone-Video-Rig-w-3-Shoe-Mounts-Filmmaking-Case-Handheld-Phone-Video/32835188647.html?spm=a2g0s.13010208.99999999.291.88fc3c00Pif4QR

10. https://www.aliexpress.com/item/Viltrox-L116T-LED-Video-Light-Ultra-thin-LCD-Bi-Color-Dimmable-DSLR-Studio-LED-Light-Lamp/32797372596.html?spm=a2g0s.13010208.99999999.304.88fc3c00Pif4QR

11. https://www.aliexpress.com/item/Rode-VideoMicro-Compact-On-Camera-Microphone-with-Rycote-Lyre-Shock-Mount-DSLR-Camera-Microfone/32578020138.html?spm=a2g0s.13010208.99999999.311.88fc3c00Pif4QR


Pls give me a quote for the above items plus landing cost in lagos.
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by lionshare: 1:38pm On Aug 02, 2018
lionshare:
. https://www.aliexpress.com/item/-/32832245843.html?spm=a2g0s.13010208.99999999.262.88fc3c00Pif4QR

2. https://www.aliexpress.com/item/-/32832300713.html?spm=a2g0s.13010208.99999999.259.88fc3c00Pif4QR

3. https://www.aliexpress.com/item/-/32899674170.html?spm=a2g0s.13010208.99999999.281.88fc3c00Pif4QR

for three please if you see 512GB sd card buy that instead. Thanks

4. https://www.aliexpress.com/item/Vention-SD-Card-Reader-Type-C-Micro-USB-2-0-Card-Reader-Mini-Micro-SD-TF/32827785362.html?spm=a2g0s.13010208.99999999.269.88fc3c00Pif4QR


Waiting for an Answer

5. https://www.aliexpress.com/item/-/32841090281.html?spm=a2g0s.13010208.99999999.275.88fc3c00Pif4QR

6. https://www.aliexpress.com/item/Presell-Zhiyun-SMOOTH-Q-Handheld-3-Axis-Gimbal-Portable-Stabilizer-with-Selfie-Light-for-Smartphone-Vertical/32799665540.html?spm=a2g0s.13010208.99999999.318.88fc3c00Pif4QR
(this is the most important and must be exactly this brand)

7. https://www.aliexpress.com/item/Ulanzi-40cm-50cm-Smartphone-Video-Stabilizer-Rail-Aluminum-Alloy-Track-Slider-for-Movie-Film-Video-Making/32848764825.html?spm=a2g0s.13010208.99999999.288.88fc3c00Pif4QR

8. https://www.aliexpress.com/item/Ulanzi-U-Rig-Pro-Smartphone-Video-Rig-w-3-Shoe-Mounts-Filmmaking-Case-Handheld-Phone-Video/32835188647.html?spm=a2g0s.13010208.99999999.291.88fc3c00Pif4QR

9. https://www.aliexpress.com/item/Ulanzi-U-Rig-Pro-Smartphone-Video-Rig-w-3-Shoe-Mounts-Filmmaking-Case-Handheld-Phone-Video/32835188647.html?spm=a2g0s.13010208.99999999.291.88fc3c00Pif4QR

10. https://www.aliexpress.com/item/Viltrox-L116T-LED-Video-Light-Ultra-thin-LCD-Bi-Color-Dimmable-DSLR-Studio-LED-Light-Lamp/32797372596.html?spm=a2g0s.13010208.99999999.304.88fc3c00Pif4QR

11. https://www.aliexpress.com/item/Rode-VideoMicro-Compact-On-Camera-Microphone-with-Rycote-Lyre-Shock-Mount-DSLR-Camera-Microfone/32578020138.html?spm=a2g0s.13010208.99999999.311.88fc3c00Pif4QR


Pls give me a quote for the above items plus landing cost in lagos.
Re: Chrisvicmall Customer Service (Pay Your Supplier Within 24 to 72 working hours) by Shekwo2204: 9:57am On Aug 05, 2018
Please I am not happy I am not sure the goods are weigh because the weight u r giving me for those items r too high to be honest with u people please cross check I guess u assume and put kg for example I shipped 10 teeth whitening pen before it was 0.20kg now I am shipping just 3 PCs it is the same 0.20kg that makes me wonder if the items where weighed the amount I am paying now wouldn't be almost the amount I bought the goods which is not good at all pls consider me thank you my username tbrown I want to place my shipping that kg is too high undecided

(1) (2) (3) ... (69) (70) (71) (72) (73) (74) (75) ... (92) (Reply)

Top Wedding Photographers In Nigeria. / "Step By Step Guide To Starting A Recharge Card Printing Business In Nigeria" / Powerful Business Strategy: How To Promote Your Business & Increase Sales

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 66
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.