₦airaland Forum

Emperorempower:
Amongst all the transport companies, GIGM has the best customer service.

My advise:

1. Report the case to the customer care unit of GIGM

2. You will receive a swift response and the erring drivers punished accordingly.

3. Should 1&2 not work out, Get a lawyer and sue the company.

4. Before suing the company, make sure:

I: you still remember the date the incident happenedly vividly.

Ii: You filled the passenger manifest and details filled are accurate.

Iii: You have 1 or 3 witnesses who are ready to testify.

5: charge could range from any of these:
I: Breach of safety and endangering your life.

ii: Physical assualt on a customer.

Iii: That I&ii resulted you being psychologicaly depressed and traumatised.

(Your lawyer can add more)

6: Tag the damage at N50M (Putting your life at risk, and physical assault_ its worth any amount)

7: The company may contact your lawyer for a dismiss-and-deal, accept it but tag it at N70M,
Negotiations may bring it at 5-10M.

8. Make sure your story is consistent with every other passenger in that bus, atleast with 70% accuracy, because the company will hire up to 3 persons in that bus to testify also.

9: If you have the money, go for a SAN. Reputation is worthwhile.

Thanks.


Meanwhile, PMT frustrated my life last 2months,
Was coming back from Nsukka to Enugu.

Got my ticket, filled the manifest, and went to my seat,

When the bus was ready for the takeoff, extra loads were added to the bus, mehn, I couldn't stretch my leg through out the journey.

Midway into the journey, I complained to the driver but he ignored me.

I took picture of the extra luggage.

I couldn't walk proper when I got down from the bus, had to take pain relief drugs for such a short distance journey.


When we arrived Enugu, I told my boss about it ( he is a chief Magistrate , UDI magistrate court in Enugu), handed him the plate number, video and pics.

The following week, I was invited to PMT costumer care unit and they apologised.

Got A free ticket to any where I want to go, I will use it in December (Free ticket to PH loading)


Just give it a shot.

they didn't give you money?

I have contacted the company to inquire about the allagation, but they told me that they are investigating the whole matter and will get back to me. So when ever i recieve the information in the matter i will share with u.

Frankicent:
they didn't give you money?

Nope

Just free going and returning ticket to PH,

Meanwhile I didn't want to pursue the case in the first place, was just narrating it to my boss and he decided to take it up.

So far, I'm okay with the ticket.

PH wey I I no plan go, I go am.

This is very sad must especially been that the victim is female . I don't think he will try slapping a man. Hmmm he will regret it that day.

Show us the picture of the slap or you are Lai Muhammed Ladies can lie for Africa Since you demanded to know why another passenger was added and he said NONE of your business. Why didn't you stop there? Then YOU started raining abuses on him to show that you be agberoo. Then he change am for you like APC CHANGE. that is how most of you treat drivers not knowing some drivers are better than you financially some of them are even landlords

mabaz:
This is very sad must especially been that the victim is female . I don't think he will try slapping a man. Hmmm he will regret it that day.

and you believe this story

Emperorempower:
Nope

Just free going and returning ticket to PH,

Meanwhile I didn't want to pursue the case in the first place, was just narrating it to my boss and he decided to take it up.

So far, I'm okay with the ticket.

PH wey I I no plan go, I go am.

lol how long wil the ticket last?

martineverest:
lies from rivals just to discredit the company..GIG will only add extra passagers on. the way whenever they see their fellow GIG driver's motor is having issues...they assist by accomodating stranded passengers

bro it happens!
Most of these drivers take extra passengers so that they can get extra cash esp when there are some vacant spaces!
However,the driver must look at the passengers faces first before trying that.....

That's even a security risk because those extra passenger might just be armed robbers!

A driver of GIGM almost tried it in a bus conveying us to phcity!
After series of threats from the passengers including lawsuits against the company,the driver pleaded and apologised!

Know your rights fellow Nigerians!

Frankicent:
lol how long wil the ticket last?

August 2019

1year life span



Forgot to add,

Na executive shuttle...wonder what that mean!

Maybe Siena with AC?

quentin06:
one thing you have to know is that these transporters operate a franchise system, people register their vehicles using the company logo hence they pay to the transport company hence they do as they like.

the owners of the transpirt companies have very little control because they have sold of their right to control the franchisee.

i remember back in 06 pmt owned most of the buses running thete but years later he opted for franchise system, and what do we have reckless driving and accidents because some one paid to use the logo pmt on his her bus.

one just has to be careful,

If this is what GIGM does,then they should know that their company is doomed!

Emperorempower:
Amongst all the transport companies, GIGM has the best customer service.

My advise:

1. Report the case to the customer care unit of GIGM

2. You will receive a swift response and the erring drivers punished accordingly.

3. Should 1&2 not work out, Get a lawyer and sue the company.

4. Before suing the company, make sure:

I: you still remember the date the incident happenedly vividly.

Ii: You filled the passenger manifest and details filled are accurate.

Iii: You have 1 or 3 witnesses who are ready to testify.

5: charge could range from any of these:
I: Breach of safety and endangering your life.

ii: Physical assualt on a customer.

Iii: That I&ii resulted you being psychologicaly depressed and traumatised.

(Your lawyer can add more)

6: Tag the damage at N50M (Putting your life at risk, and physical assault_ its worth any amount)

7: The company may contact your lawyer for a dismiss-and-deal, accept it but tag it at N70M,
Negotiations may bring it at 5-10M.

8. Make sure your story is consistent with every other passenger in that bus, atleast with 70% accuracy, because the company will hire up to 3 persons in that bus to testify also.

9: If you have the money, go for a SAN. Reputation is worthwhile.

Thanks.


Meanwhile, PMT frustrated my life last 2months,
Was coming back from Nsukka to Enugu.

Got my ticket, filled the manifest, and went to my seat,

When the bus was ready for the takeoff, extra loads were added to the bus, mehn, I couldn't stretch my leg through out the journey.

Midway into the journey, I complained to the driver but he ignored me.

I took picture of the extra luggage.

I couldn't walk proper when I got down from the bus, had to take pain relief drugs for such a short distance journey.


When we arrived Enugu, I told my boss about it ( he is a chief Magistrate , UDI magistrate court in Enugu), handed him the plate number, video and pics.

The following week, I was invited to PMT costumer care unit and they apologised.

Got A free ticket to any where I want to go, I will use it in December (Free ticket to PH loading)


Just give it a shot.

This is nothing but the truth PMT drivers like carrying extra load even after moving from the boarding park The Lady who claimed she was slapped by GIG Driver is a blatant liar and troublemaker

Protein0:
GIG and high handed staff members are inextricably linked

I don't know of other sets of frustrated and rude workers like those of GIG, maybe some bank workers Sha.

From GIG Logistics to the GIG Motors. They treat customers like they're doing them favors


Especially those their logistics workers at Utako in Abuja.
I'm looking for when I will be less busy to take it up with them big time. They're rude, no be small

Boss I dey hail o.
How Una dey for Xiaomi thread?

openmine:
If this is what GIGM does,then they should know that their company is doomed!

Nope, GIGM never did franchising, its pmt who did that but not anymore.

Most of the franchise motors of pmt here in Enugu now operate as GARIKI SHUTTLE-A DIVISION OF PMT

Emperorempower:
August 2019
1year life span


Forgot to add,
Na executive shuttle...wonder what that mean!
Maybe Siena with AC?

Maybe 1st class ride....
1year wait anytime you like

Naughtysite:
Show us the picture of the slap or you are Lai Muhammed Ladies can lie for Africa Since you demanded to know why another passenger was added and he said NONE of your business. Why didn't you stop there? Then YOU started raining abuses on him to show that you be agberoo. Then he change am for you like APC CHANGE. that is how most of you treat drivers not knowing some drivers are better than you financially some of them are even landlords

bro putting extra passengers after leaving the company garage is a very big risk!
That's how people get robbed or kidnapped!
She had every right to question the drivers motive!

Its common with most of them. Not only GIGM

Emperorempower:
Nope, GIGM never did franchising, its pmt who did that but not anymore.

Most of the franchise motors of pmt here in Enugu now operate as GARIKI SHUTTLE-A DIVISION OF PMT

okay

I've travelled with this guy before. Benin guy! I doubt the authencity of this story though.

Driver job at stake

am sure the management of GIGM will investigate and do the proper thing.
my past experience using GIGM has been very nice.

helphelp:
Did you ask the driver to take a slapping mode position before taking his pic

I wonder. Something funny about the story! :-)

Abc transport your passport to service

openmine:
bro putting extra passengers after leaving the company garage is a very big risk!
That's how people get robbed or kidnapped!
She had every right to question the drivers motive!

hehehe young shall grow cross country this is their hobby adding passengers on the way

Dorcas212:
Before you judge konw some girls can be very rude. You didn't employ him and you weren't the only one in the vehicle

so girls can still say the truth about themselves? The land is healing

rumaabk:
I have contacted the company to inquire about the allagation, but they told me that they are investigating the whole matter and will get back to me. So when ever i recieve the information in the matter i will share with u.

we are waiting.

Also ask why they parade sets of uncouth workers, at their Utako, Abuja Park especially

GIG is overrated. Poor customer service. And very expensive, arrogant drivers telling you to call them pilot even when they lack professionalism.

maxiuc:
hehehe young shall grow cross country this is their hobby adding passengers on the way

They dey learn work for where GUO dey,

Last year I was travelling from Kano to PH, there is hardly any stop the drivers didn't pick passengers,

They kept picking passenger till we got stucked in Abia.
The most annoying part is that when we went down for recess around Kogi (dont know the exact part in Kogi) they picked passengers, one of them occupied my seat ohh, it took the intervention of other passengers before the guy moved out my seat to another seat behind me.

Shortly after that, the guy started preaching, it was during harmattan and the weather was chilling, the last thing I needed was shouting at that time...

Just had to ignore the guy and pretend i wasn't hearing anything.

openmine:
bro putting extra passengers after leaving the company garage is a very big risk!
That's how people get robbed or kidnapped!
She had every right to question the drivers motive!

Everyone in that bus had a right to question the driver not only her. If she abuses the driver in that process she is guilty of crime. Verbal abuse is also a crime. Her questioning the driver's motive is for safety purposes not for supremacy battle. Let us stop pushing things over the edge. Most passengers verbally abuse drivers who are in charge of their lives at least those hours you are in his bus. And if you push a driver to his limit psychologically he can crash the vehicle over arguement and what is your gain

grafixdon:
GIG is overrated. Poor customer service. And very expensive, arrogant drivers telling you to call them pilot even when they lack professionalism.

No company can be 10/10

So far the best among them can only boast of 6/10

And GIGM is one of them.



If there is an over rated transport company, it should be PMT

GIGM is overrated.

Naughtysite:
Her right stops at not abusing the Driver I have seen where such matter back fires

Its not certain she abused the driver, were you in the bus when the incident happened?

. Everyone in that bus had a right to question the driver not only her

Yes, they do but didn't

. If she abuses the driven in that process she is guilty of crime. Verbal abuse is also a crime.Her questioning the driver's motive is for safety purposes not for supremacy battle. Let us stop pushing things over the edge. Most passengers verbally abuse drivers who are in charge of their lives at least those hours you are in his bus.

So if you are the driver and she sues you, your defence would be that she verbally abused you, hence to warrant an assault on her (an adult)

How do you prove the verbal attack in a court of law?

Judgment is based on evidence not sentiment.

NB: I'm not supporting anyone but we should call a spade a spade.

ngwababe:
Oga this things happen. I experienced one just two days ago while coming back from Lagos. I must say, all these packaged agberos wey call themselves drivers, are just something else!

Do you know that calling someone agberoo can land you in prison or you get fined