SUPERPACK:
pls I picked a penn f..... call now, the rep did nt introduce herself neither did the customer, it seem to be a continuation of a previous call, should I go on like that without the intro? the timestamps are in order.

drop am or hit slack, but I strongly advise against working on calls that do not start with Hello or Hi

kinzu:

Enter $98 leave like $2 every time. Type 98, you should get $93

Okay. Thanks.

collinshush:


Boss please, assuming I have $100 in my PayPal, can I withdraw all?
Reason I asked is because of the transaction fee. Is it charged from the amount I entered for withdrawing?

Or is it from the balance remaining.

Another thing is the place for the amount, should I enter just the amount, like, 100 or 100 USD?

kinzu:


Enter $98 leave like $2 every time. Type 98, you should get $93

Do that brotherly

Hello, please I've been unable to recieve funds in my pp. I complained on slack and i was asked if my account has been verified. Please how do i know that?


Also is it okay to use another sim to sign into pp?

kinzu:


iSee what you did there nwa fresh

Has anyone noticed that their voice to text software has gotten better? We now have [...] on some jobs already before editing and it's made work quicker. I can now archieve my $50 weekly target without much stress

That job you're referring to, is a failed transcript from someone that didn't utilize his/her "redo" option. It had to be sent back to the queue, and you picked it.

Qudos4real:
Hello, please I've been unable to recieve funds in my pp. I complained on slack and i was asked if my account has been verified. Please how do i know that?


Also is it okay to use another sim to sign into pp?

Biko oooo

samsard:
permanently limited. It never cleared.

Sam.. Did you use your pp for any business transactions other than receiving money from Qa? How long have you been using the account?
I want to know why they have to limit your account. Just curious. Reply.

hausadreturn:
That job you're referring to, is a failed transcript from someone that didn't utilize his "redo" option. It had to be sent back to the queue, and you picked it.

Boss. Samsard complained about his account being limited. To the best of your knowledge, what would have prompted that?

nwafresh:


Boss. Samsard complained about his account being limited. To the best of your knowledge, what would have prompted that?

@samsard.

Who else got this after verifying their card?

Torch1:

The remarks are always there. Click on the call ID on your profile to see the remarks.

Yea, just seen it....Its alot o

But under quality rating notes:
error in capitalizations, false starts, incorrect use of ellipsis, incorrect number format, repetitions, several misheards,

Several punctuation, sentence construction/segmentation errors. - Replace specific addresses with [/]. - Exceeded allowed number of inaudible

SUPERPACK:
what did they mention in the rating note.

pls, I need assistance. I am trying to create the palpay account, its giving me error. poster code. I am using 100001. still giving me error. any suggestion?

Leave it empty

Omarion120:
pls, I need assistance. I am trying to create the palpay account, its giving me error. poster code. I am using 100001. still giving me error. any suggestion?

damilare96:
Leave it empty

Still not working . looks like it is compulsory

hausadreturn:
That job you're referring to, is a failed transcript from someone that didn't utilize his/her "redo" option. It had to be sent back to the queue, and you picked it.

I wish for more of those o but I have done like 5 or 6 of those this week. How your side baba

kinzu:
I wish for more of those o but I have done like 5 or 6 of those this week. How your side baba

Pure.

Left mine empty
Try 23456

Omarion120:
Still not working . looks like it is compulsory

damilare96:
Several punctuation, sentence construction/segmentation errors. - Replace specific addresses with [/]. - Exceeded allowed number of inaudible

You added alot of ,.; in your work.DO NOT transcribe the following as these are considered Restricted Personal Information and should be
replaced instead with [/]:
-ALL specific and complete locational addresses (zip or postal codes, cities and states, or in combination,
can be transcribed if stand-alone)
-ALL Credit Card Numbers (including the Security/CVC/Security Code, last four-digits of the card -- whether
complete or just a portion of it)
-ALL Social Security Numbers (whether complete or just a portion of it)
-ALL passwords including hints or clues (whether complete or just a portion of it; one-time PINs and codes
are allowed)
-ALL answers to security questions.also your are nt allowed to type a customers full home address, just use [/] when such address is mentioned.
.
Please take note that we are allowed only ONE [...] for every 2min 30secs (02:30)
audio (or TWO for every 5min audio). NO inaudible for audios under 2min 30secs. Exceeding beyond
the allowed number of inaudibles will be considered a markdown (especially if the audio is actually clear).
.
pls read the guide over and over until you understand. thanks.

Thnaks bro
I always go through the FAQ time to time
But why is it hard for customers to talk loud ?

SUPERPACK:
You added alot of ,.; in your work.DO NOT transcribe the following as these are considered Restricted Personal Information and should be
replaced instead with [/]:
-ALL specific and complete locational addresses (zip or postal codes, cities and states, or in combination,
can be transcribed if stand-alone)
-ALL Credit Card Numbers (including the Security/CVC/Security Code, last four-digits of the card -- whether
complete or just a portion of it)
-ALL Social Security Numbers (whether complete or just a portion of it)
-ALL passwords including hints or clues (whether complete or just a portion of it; one-time PINs and codes
are allowed)
-ALL answers to security questions.also your are nt allowed to type a customers full home address, just use [/] when such address is mentioned.
.
Please take note that we are allowed only ONE [...] for every 2min 30secs (02:30)
audio (or TWO for every 5min audio). NO inaudible for audios under 2min 30secs. Exceeding beyond
the allowed number of inaudibles will be considered a markdown (especially if the audio is actually clear).
.
pls read the guide over and over until you understand. thanks.

damilare96:
Thnaks bro
I always go through the FAQ time to time
But why is it hard for customers to talk loud ?

Inaudible, faq.
Specific addresses, Faq.

On your free time, you can read the pages on the thread. No go kill yourself dey read everything under a day.
Maybe 5 pages today, 5 tomorrow, 10 next tomorrow, etc. If you have the time.
I for say make you invest on a quality earpiece, but then, the many people wey dey this thread, wey dey work for QA, aren't necessarily using one. Yet, dem dey make am.

damilare96:
Thnaks bro
I always go through the FAQ time to time
But why is it hard for customers to talk loud ?

I noticed it too, maybe because it is the reps that record the calls,

hausadreturn:
Inaudible, faq.
Specific addresses, Faq.

On your free time, you can read the pages on the thread. No go kill yourself dey read everything under a day.
Maybe 5 pages today, 5 tomorrow, 10 next tomorrow, etc. If you have the time.
I for say make you invest on a quality earpiece, but then, the many people wey dey this thread, wey dey work for QA, aren't necessarily using one. Yet, dem dey make am.

pls I have tried to download the Slack app but it fails to download each time, pls can you share send me the app on whatsapp.

Ogaemmy:
Who else got this after verifying their card?

how do I verify my own

pls, I need help with poster code for PayPal. I can't seem to pass that page.

Omarion120:
pls, I need help with poster code for PayPal. I can't seem to pass that page.

23501 lagos

SUPERPACK:
how do I verify my own

After adding my card, I then saw a link with the verify card option at the top most corner of the card on the portal.

SUPERPACK:
I noticed it too, maybe because it is the reps that record the calls,

Yeah. Rep use sophisticated phones or tools. And they are trained to speak audibly. Except for the highly accented UK Reps.

drawnobet:

Slack is the work place community where you can get to connect with other transcribers and moderators who can help you resolve any issues or questions. Just sign-up and the bot will put you through.

For the PayPal, you can follow this link to learn how to do that https://drive.google.com/file/d/1L1TiijdFxxx81cj8a1q5rXZAjeidcQyC/view?usp=drivesdk after opening the PayPal account, go to your nearest UBA branch and tell them you want the international Africard. That's the card you'll use to get your funds directly from PayPal. Please note that you must always log into the Lesotho PayPal using the link provided in the document.

Take some time to read the FAQ and help before you start your first job. It is extremely important.

I already have a UBA verve card. I can't see verve on the list of cards to link. So, I have to get an international Africard first?

am having an issue setting up my Paypal account, I opened one using paypal.com/ls. am currently trying to link my AFRICAD and am getting a limitation issue on my newly created paypal account. I clicked on it and they are demanding a verification ID from me. am wondering what am doing wrong. Kindly assist guys. I have also funded my card and have above 3 USD inside it.

samsard:
Delete these screenshots now.

Thanks