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Were You Compensated By MTN For Slow Data Speed? - Phones - Nairaland

Nairaland ForumScience/TechnologyPhonesWere You Compensated By MTN For Slow Data Speed? (42932 Views)

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Were You Compensated By MTN For Slow Data Speed? by centilad(op): 8:20pm On Jan 19, 2020
For about the whole day, most data users on MTN experienced very slow upload and download speed on Friday 17th January, 2020.

By 1:18am, MTN sent a message:
Y'ello. We apologize for slow data speeds and difficulty with accessing the internet. Please bear with us as we work to resolve the issue. Thank you.
https://www.nairaland.com/5638028/experiencing-slow-data-speed-mtn

Later today by 8:06am MTN sent another message:
Dear Customer, Thank you for your patience. We're glad to report that we have resolved all issues with our internet service. We apologize for the inconvenience
.

Some customers claimed to have received 100MB FREE Data as compensation.

Were you also compensated for the loses you had?

Re: Were You Compensated By MTN For Slow Data Speed? by upower123(m): 8:21pm On Jan 19, 2020
No
Re: Were You Compensated By MTN For Slow Data Speed? by Nobody: 8:30pm On Jan 19, 2020
I received the same thing as you. I'm still experiencing slow internet speed here.
Re: Were You Compensated By MTN For Slow Data Speed? by odinga1of: 8:34pm On Jan 19, 2020
Breaking News:


EFCC arrested 3 Amotekun in a club!
Re: Were You Compensated By MTN For Slow Data Speed? by DipoToyo(m): 8:37pm On Jan 19, 2020
https://www.ncc.gov.ng/thecommunicator/index.php?option=com_content&view=article&id=185:natcoms-n117bn-fines-should-be-paid-to-subscribers-not-ncc&catid=32&Itemid=179

The National Association of Telecommunications Subscribers (NATCOMS) said the N1.17 billion fine slammed on the four biggest telecoms operators in the country should be paid as compensation to the over 100 million subscribers in the country.


The telecoms sector regulator, Nigerian Communications Commission (NCC), had on May 11 ordered MTN Nigeria and Etisalat Nigeria to pay N360 million fines each.

It said Airtel Nigeria would pay N270 million while Globacom, Nigeria's second national operator (SNO), would pay N180 million.

The mobile phone companies were also ordered to pay their respective fines not later than May 25 or risk a fresh round of punitive fines pegged at N2.5million per day if they default in meeting Friday's payment deadline.

But NATCOMS in a statement at the weekend said the N1.17billion fine should not be paid to the Federal Government, but to subscribers as the FG is not the direct sufferer of the poor quality service.
Re: Were You Compensated By MTN For Slow Data Speed? by Timileyin1234(m): 9:54pm On Jan 19, 2020
Maybe the person downloaded MTN app
Re: Were You Compensated By MTN For Slow Data Speed? by Oluwasaeon(m): 9:55pm On Jan 19, 2020
Compe what
Re: Were You Compensated By MTN For Slow Data Speed? by dhardline(m): 9:58pm On Jan 19, 2020
Got 500mb

Re: Were You Compensated By MTN For Slow Data Speed? by Whois(m): 10:14pm On Jan 19, 2020
dhardline:
Got 500mb
Shey bonus that you can't use.

Re: Were You Compensated By MTN For Slow Data Speed? by chival(f): 10:30pm On Jan 19, 2020
I got the two messages, but no compensating data.
Re: Were You Compensated By MTN For Slow Data Speed? by lewis512(m): 10:37pm On Jan 19, 2020
I no get any Ooo
Re: Were You Compensated By MTN For Slow Data Speed? by Simplecity(m): 10:43pm On Jan 19, 2020
Abeg is it only me or has ntel started misbehaving
Re: Were You Compensated By MTN For Slow Data Speed? by SeunStats(m): 10:59pm On Jan 19, 2020
Yes, only 4 pple who use mtnmyapp
Re: Were You Compensated By MTN For Slow Data Speed? by Birdeyeview: 11:09pm On Jan 19, 2020
I was compensated with just 200mb this morning, and up till now they still havent deducted from it.
Re: Were You Compensated By MTN For Slow Data Speed? by Whois(m): 11:34pm On Jan 19, 2020
Noticed the bonus is still unused. Audio bonus from mtn again

Re: Were You Compensated By MTN For Slow Data Speed? by Skillz92: 2:23am On Jan 20, 2020
I got 500mb compensation from MTN but I can't use it. All my data usage has been from my normal data subscription balance. Anyone know how to switch to the bonus data
Re: Were You Compensated By MTN For Slow Data Speed? by SouthSouth1914: 6:52am On Jan 20, 2020
The bonus thing is audio! You can’t access it.

Re: Were You Compensated By MTN For Slow Data Speed? by TallPck1(m): 7:22am On Jan 20, 2020
Yes ooo the mumu MTN compensated with 100MB, that one to do Wetin na?
Re: Were You Compensated By MTN For Slow Data Speed? by opalu: 7:23am On Jan 20, 2020
Re: Were You Compensated By MTN For Slow Data Speed? by sylve11: 7:23am On Jan 20, 2020
If na our indigenous company (GLO) them nor go reason your matter sef. May God bless MTN jare. wink cool

Re: Were You Compensated By MTN For Slow Data Speed? by Authoreety: 7:23am On Jan 20, 2020
MTN can not compensate
Re: Were You Compensated By MTN For Slow Data Speed? by punisha: 7:24am On Jan 20, 2020
huh

Compensate bawo?
Re: Were You Compensated By MTN For Slow Data Speed? by SlimBrawnie(f): 7:24am On Jan 20, 2020
Yes, 500mb though
Re: Were You Compensated By MTN For Slow Data Speed? by helinues: 7:25am On Jan 20, 2020
What is MTN?
Re: Were You Compensated By MTN For Slow Data Speed? by CharlesJok3r: 7:25am On Jan 20, 2020
Good to hear they are resolving the issue. What is the essence of a bonus that you won't be to able use?... MTN keeps taking their customers for a ride.
GLO NG & Airtel NG all the way up.
Re: Were You Compensated By MTN For Slow Data Speed? by Chenzy(m): 7:25am On Jan 20, 2020
For where,
Re: Were You Compensated By MTN For Slow Data Speed? by seunlayi(m): 7:25am On Jan 20, 2020
No
Re: Were You Compensated By MTN For Slow Data Speed? by princemillla(m): 7:26am On Jan 20, 2020
Mtn messed up. Glo all thhe way
Re: Were You Compensated By MTN For Slow Data Speed? by Flexherbal(m): 7:26am On Jan 20, 2020
Not yet.
Re: Were You Compensated By MTN For Slow Data Speed? by TRUSTEDGUY: 7:27am On Jan 20, 2020
Compensate what!

That na tall dream instead dem dey take more from me through stupid alerts.
Re: Were You Compensated By MTN For Slow Data Speed? by Nobody: 7:27am On Jan 20, 2020
No.

Mtn fumbled and I switched to Glo immediately and the funniest thing was that Glo network became extraordinarily fast.


Check my signature, promo ongoing right now!

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