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Tech Gurus Please Help! #10k for Reward!!! - Phones (2) - Nairaland

Nairaland ForumScience/TechnologyPhonesTech Gurus Please Help! #10k for Reward!!! (2880 Views)

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Re: Tech Gurus Please Help! #10k for Reward!!! by femi4: 12:21pm On Aug 20, 2020
busyfingerzz:
I just got the Xiaomi MI Note 10 Pro and the front camera is always showing 3 vertical lines whenever I wanna take pictures or video. The vertical lines stays on the pictures or videos taken with it. What can I do please. #10k for anyone with a solution that works. Thanks!
Its hardware issue, replace the lens
Re: Tech Gurus Please Help! #10k for Reward!!! by FryMosquito: 12:27pm On Aug 20, 2020
busyfingerzz:
Never heard of RAYA but will look it up now. Thanks!
RAYA they are official Xiaomi Nigeria care center, check for their office in your location
Re: Tech Gurus Please Help! #10k for Reward!!! by Civilengineer: 12:48pm On Aug 20, 2020
Lol liars always meet ppl like them. Only greedy and scammers get scammed. So u needed help but you had to lure the public by putting 10k offer. If u had that 10k u wouldn't have fallen for this lol.
Re: Tech Gurus Please Help! #10k for Reward!!! by Emescot(m): 1:01pm On Aug 20, 2020
Does this happen with front and back camera? That's the first step
Re: Tech Gurus Please Help! #10k for Reward!!! by Bloooody(m): 1:07pm On Aug 20, 2020
busyfingerzz:
Yes you're right. I should've tested it before buying but I would never have thought it would have such issue. Someone suggested to take it to Xiaomi Office at Ikeja. I'll do that. I don't know if a factory reset would fix the problem. That's the only thing I'm yet to do. Although the person I got it from did a factory reset before giving it to me. Thanks so much for your suggestions.
No problem boss but how about the money?
Even half will do.
Re: Tech Gurus Please Help! #10k for Reward!!! by Nicepoker(m): 1:46pm On Aug 20, 2020
busyfingerzz:
Watch your words. You can be polite. Don't be stupid and unfortunate!!!
Where exactly in that comment did I insult you.
Re: Tech Gurus Please Help! #10k for Reward!!! by Nobody: 2:18pm On Aug 20, 2020
busyfingerzz:
I just got the Xiaomi MI Note 10 Pro and the front camera is always showing 3 vertical lines whenever I wanna take pictures or video. The vertical lines stays on the pictures or videos taken with it. What can I do please. #10k for anyone with a solution that works. Thanks!
Bros, sorry for bringing an entirely different opinion on your matter, if I were to believe you I would say it can't be a hardware issue because it should not reflect on your output (photo). it could be software issue. but let me ask you something cause I am a bit confused at these taken pictures.
Why are the lines in the two photos of entirely different patterns? is it that the lines are being drawn as the picture is taken or you are pulling our legs? left to me, this is a very impossible situation. But as I said, if it is true, then it should be a software issue, there may be an activity that is going on underground to produce those lines. Just hope the phone ain't virus infected. Because those lines look like the lines used in photo editing. It's not even regular and looks like it's drawn by someone. or is there any spyware on your phone? that's my take on your matter. Thank you.
Sorry for raising questions or doubting you.
Re: Tech Gurus Please Help! #10k for Reward!!! by Nobody: 4:13pm On Aug 20, 2020
Check your camera lens for scratches or dirt, and wipe it with a clean, damp cloth.
2
If you suspect that the issue may be a hardware problem.
3
Check that your software is up-to-date. Updates are released regularly with improvements to various aspects of your device.
4
If the problem occurs only occasionally, or under certain conditions, it might relate to lighting phenomena.


Try and reset the camera to default .
Re: Tech Gurus Please Help! #10k for Reward!!! by BestMan001: 5:25pm On Aug 20, 2020
Op @busyfingerzz
Check the 'camera setting,' that is where the solution is..
Re: Tech Gurus Please Help! #10k for Reward!!! by ToyBoyAaron(m): 6:13pm On Aug 20, 2020
nwachineke096:
Bros, sorry for bringing an entirely different opinion on your matter, if I were to believe you I would say it can't be a hardware issue because it should not reflect on your output (photo). it could be software issue. but let me ask you something cause I am a bit confused at these taken pictures.
Why are the lines in the two photos of entirely different patterns? is it that the lines are being drawn as the picture is taken or you are pulling our legs? left to me, this is a very impossible situation. But as I said, if it is true, then it should be a software issue, there may be an activity that is going on underground to produce those lines. Just hope the phone ain't virus infected. Because those lines look like the lines used in photo editing. It's not even regular and looks like it's drawn by someone. or is there any spyware on your phone? that's my take on your matter. Thank you.
Sorry for raising questions or doubting you.
Your questions have jumped into a wrong conclusion. First hardware can affect picture, if the lens are scratched, dirty or a screen guard obstruction. Secondly the lines are exactly the same but he used photo editing to mark the lines because of people like you who don't observe and jump into conclusions.
Re: Tech Gurus Please Help! #10k for Reward!!! by Nobody: 6:55pm On Aug 20, 2020
ToyBoyAaron:
Your questions have jumped into a wrong conclusion. First hardware can affect picture, if the lens are scratched, dirty or a screen guard obstruction. Secondly the lines are exactly the same but he used photo editing to mark the lines because of people like you who don't observe and jump into conclusions.
hahahaha..... thanks. you know I didn't see it that way. you know it's all about perceptions, what we see versus what is actually there, I saw the wrong picture in the true picture, sorry @ OP for my foolish conclusion, and thanks ToyBoyAaron
Re: Tech Gurus Please Help! #10k for Reward!!! by ToyBoyAaron(m): 7:45pm On Aug 20, 2020
nwachineke096:
hahahaha..... thanks. you know I didn't see it that way. you know it's all about perceptions, what we see versus what is actually there, I saw the wrong picture in the true picture, sorry @ OP for my foolish conclusion, and thanks ToyBoyAaron
Wow... Your reply is so mature. I think we are ready for heaven in nairaland because this is the second mature reply I am seeing today. Sorry for my harsh reply
Re: Tech Gurus Please Help! #10k for Reward!!! by Nobody: 8:20pm On Aug 20, 2020
ToyBoyAaron:
Wow... Your reply is so mature. I think we are ready for heaven in nairaland because this is the second mature reply I am seeing today. Sorry for my harsh reply
no problem, when you see something to be corrected sometimes you need to be harsh in trying to correct it, and I am trying to learn to accept my wrongs, I saw my wrongs and I had to acknowledge it, for that is a very useful thing to do and we all need to learn to do just that if we must make it to heaven
Re: Tech Gurus Please Help! #10k for Reward!!! by busyfingerzz(op): 9:49am On Aug 21, 2020
nwachineke096:
Bros, sorry for bringing an entirely different opinion on your matter, if I were to believe you I would say it can't be a hardware issue because it should not reflect on your output (photo). it could be software issue. but let me ask you something cause I am a bit confused at these taken pictures.
Why are the lines in the two photos of entirely different patterns? is it that the lines are being drawn as the picture is taken or you are pulling our legs? left to me, this is a very impossible situation. But as I said, if it is true, then it should be a software issue, there may be an activity that is going on underground to produce those lines. Just hope the phone ain't virus infected. Because those lines look like the lines used in photo editing. It's not even regular and looks like it's drawn by someone. or is there any spyware on your phone? that's my take on your matter. Thank you.
Sorry for raising questions or doubting you.
You definitely know what you're talking about. I also think it's a software issue.. Those two lines appear on the front Camera. Even when I make a video or take a picture with the front camera they are always on it. And the circles I drew around the lines is just to indicate the lines. The person I got it from says the next MIUI 12 update would fix it. So I'm waiting till Xiaomi rolls out an update so I can update it and see if the issue would go away. Thanks so much for replying.
Re: Tech Gurus Please Help! #10k for Reward!!! by busyfingerzz(op): 9:52am On Aug 21, 2020
Samsung004:
Check your camera lens for scratches or dirt, and wipe it with a clean, damp cloth.
2
If you suspect that the issue may be a hardware problem.
3
Check that your software is up-to-date. Updates are released regularly with improvements to various aspects of your device.
4
If the problem occurs only occasionally, or under certain conditions, it might relate to lighting phenomena.


Try and reset the camera to default .
Thanks so much for the reply. I'll wait for the next update. It should go away. I've done everything you suggested and I would wait for the next update to see. It's most likely an update glitch cos I'm currently on MIUI 12
Re: Tech Gurus Please Help! #10k for Reward!!! by busyfingerzz(op): 9:53am On Aug 21, 2020
Emescot:
Does this happen with front and back camera? That's the first step
It happens with the front camera alone. The back is perfectly fine.
Re: Tech Gurus Please Help! #10k for Reward!!! by busyfingerzz(op): 9:53am On Aug 21, 2020
BestMan001:
Op @busyfingerzz

Check the 'camera setting,' that is where the solution is..
I've tried to reset the camera settings to default. It's still the same.
Re: Tech Gurus Please Help! #10k for Reward!!! by Nobody: 11:14am On Aug 21, 2020
busyfingerzz:
Thanks so much for the reply. I'll wait for the next update. It should go away. I've done everything you suggested and I would wait for the next update to see. It's most likely an update glitch cos I'm currently on MIUI 12
Yeah.
Re: Tech Gurus Please Help! #10k for Reward!!! by toniotonero(m): 4:43pm On Aug 21, 2020
busyfingerzz:
I got it from someone. It's a second hand value. He formated it before giving me. He says the camera was perfectly fine.
If i were u i would return d phone immediately bcoz d previous user is aware of d issue b4 selling it, besides d next update might be longer dan expected before d seller will start saying baba e don tey now, i don blow d money finish no worry next update go fix am na small tin
Re: Tech Gurus Please Help! #10k for Reward!!! by BenDanor(m): 8:45pm On Aug 21, 2020
busyfingerzz:
I've tried to reset the camera settings to default. It's still the same.
I think if it only affects the front camera and not the back, then there's every tendency that it's the hardware. Change the camera lens. Infact, go to Calcare or any other good place, I'm sure they will troubleshoot it for you.
Re: Tech Gurus Please Help! #10k for Reward!!! by BestMan001: 10:33pm On Aug 21, 2020
busyfingerzz:
I've tried to reset the camera settings to default. It's still the same.
Hardware issue

Return it to where you purchased it
Re: Tech Gurus Please Help! #10k for Reward!!! by davillian(m): 6:41am On Aug 23, 2020
busyfingerzz:
I'm waiting for a new software. This is the exact thing the person I got it from told me. Says it's most likely a software bug. I already tried clearing camera cache, but it didn't work. So I'm trying to wait it Xiaomi would roll out a new update this week or next before I return it back. Thanks for the suggestion!
It's not a software issue
What direction does your camera go ?
Ans : up and down
What direction does the line on the camera display ?
Ans: l l
This shows the cause was as a result of the camera going up and down frequently and the scratch of the glass covering the camera..
Fix one try to clean the front camera
Fix 2 replace the outer glass of the camera.....
To confirm what I just said zoom until you don't see those lines and take a picture u won't see the lines
Re: Tech Gurus Please Help! #10k for Reward!!! by busyfingerzz(op): 8:01am On Aug 23, 2020
davillian:
It's not a software issue
What direction does your camera go ?
Ans : up and down
What direction does the line on the camera display ?
Ans: l l
This shows the cause was as a result of the camera going up and down frequently and the scratch of the glass covering the camera..
Fix one try to clean the front camera
Fix 2 replace the outer glass of the camera.....
To confirm what I just said zoom until you don't see those lines and take a picture u won't see the lines
Thanks a lot for the feedback. There are two vertical lines || on the front Camera whenever I try to take a picture or video. I can't zoom in on the front Camera, would've done what you said.. Where are you at? Or do you have someone who can look into it? Also, it's not a pop up camera. It's a MI Note 10 Pro.
Re: Tech Gurus Please Help! #10k for Reward!!! by davillian(m): 8:36am On Aug 23, 2020
busyfingerzz:
Thanks a lot for the feedback. There are two vertical lines || on the front Camera whenever I try to take a picture or video. I can't zoom in on the front Camera, would've done what you said.. Where are you at? Or do you have someone who can look into it? Also, it's not a pop up camera. It's a MI Note 10 Pro.
Goto camera force stop and clear cache
Try let's see what's up
Re: Tech Gurus Please Help! #10k for Reward!!! by davillian(m): 8:45am On Aug 23, 2020
busyfingerzz:
Thanks a lot for the feedback. There are two vertical lines || on the front Camera whenever I try to take a picture or video. I can't zoom in on the front Camera, would've done what you said.. Where are you at? Or do you have someone who can look into it? Also, it's not a pop up camera. It's a MI Note 10 Pro.
I think you should try to reset camera to default settings..
Click on camera enter camera settings
Scroll down and click reset
Re: Tech Gurus Please Help! #10k for Reward!!! by Blastedholligan: 12:58pm On Aug 23, 2020
busyfingerzz:
The white vertical lines appears on the pictures and videos taken with the front camera and it doesn't look good to me. I'll have to return it back. Thanks for your contribution.
one of the disadvantages of buying a used phone.
Re: Tech Gurus Please Help! #10k for Reward!!! by busyfingerzz(op): 1:41pm On Aug 23, 2020
davillian:
I think you should try to reset camera to default settings..
Click on camera enter camera settings
Scroll down and click reset
I've done this countless times without any luck. Thanks tho!
Re: Tech Gurus Please Help! #10k for Reward!!! by busyfingerzz(op): 1:41pm On Aug 23, 2020
davillian:
Goto camera force stop and clear cache
Try let's see what's up
I've done that too, no luck. Thanks for the suggestion
Re: Tech Gurus Please Help! #10k for Reward!!! by davillian(m): 3:30pm On Aug 23, 2020
busyfingerzz:
I've done this countless times without any luck. Thanks tho!
This matter heavy o
But I doubt if it's bug on update cus we would have heard people complaining...
Sha wait for the next update hope it fix it
Re: Tech Gurus Please Help! #10k for Reward!!! by busyfingerzz(op): 11:36pm On Aug 23, 2020
davillian:
This matter heavy o
But I doubt if it's bug on update cus we would have heard people complaining...
Sha wait for the next update hope it fix it
Yeah thanks boss!
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