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Unable To Do Welcome Back For My Stolen MTN Sim - Phones (2) - Nairaland

Nairaland Forum / Science/Technology / Phones / Unable To Do Welcome Back For My Stolen MTN Sim (23007 Views)

My Stolen Phone Of 2 Years Was Found In Niger Republic / New Policy For SIM ‘Welcome-Back’, Replacement / How To Make Your Mtn Sim Eligible For Mtn N200 For 1gb (2) (3) (4)

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Re: Unable To Do Welcome Back For My Stolen MTN Sim by kalvoken(m): 9:25am On Jan 08, 2021
Daft people punishing the mentally bright people with their daft policy makings

3 Likes

Re: Unable To Do Welcome Back For My Stolen MTN Sim by Fheelzz(m): 9:25am On Jan 08, 2021
Omo e better if you no lose anything this period ohh

1 Like

Re: Unable To Do Welcome Back For My Stolen MTN Sim by abullpantii2345: 9:25am On Jan 08, 2021
Sergio Ramos runs onto the pitch topless... in the snow!





https://www.youtube.com/watch?v=5nwqemZTLQo

2 Likes

Re: Unable To Do Welcome Back For My Stolen MTN Sim by Alexdon200089: 9:29am On Jan 08, 2021
The information is true, i work with Telecommunication company(Don't want to mention the name�) Sorry for the loss of your Sim card, but right now.. You can't retrieve your line due to NCC and NIMC issue... Federal government have directed that every sim should be linked with NIN and if you don't link your number you can't retrieve your line at the moment...NIMC link to link customers sim from our date base is down for 4days now... And nobody can retrieve any customers line now till the link comes up

4 Likes

Re: Unable To Do Welcome Back For My Stolen MTN Sim by Nobody: 9:33am On Jan 08, 2021
Useless telcos, useless government. They announced a week ago that sim swaps/upgrades are allowed as long as you have your registered NIN. Since then I have been roaming mtn centers to be given the excuse that 'server down, please try later/try the next centre'. Using their fool-assery to fvck up my plans.

2 Likes

Re: Unable To Do Welcome Back For My Stolen MTN Sim by 2sexycom(m): 9:34am On Jan 08, 2021
GodWrites:


Which network are you using?

Go to their nearest office or agent in your location and request for a sim replacement.

Since you have access to another phone, call your network customer care and instruct them to block the line, that's if welcome back will take longer than expected.

Why I advice doing that is so your number wouldn't be used for any fraudulent act.

If it's linked to your Bank, also contact your bank as soon as possible. If possible, deactivate all your cards.

Your lost your phone, and that means your information is compromised.

If you can logout your Google account from every accounts and phone, do that now and change your passwords.

Boys are not smiling.

Play your part, and everything will be fine.

As for your clients, I believe you have a way of contacting them.

Update them of your new number. Make an update on Facebook, Instagram or your website if you have one

Make a post about it, and update your contact page too.

For now, Nigeria is unstable and I'm not sure when you can successfully do a sim welcome back.

Good luck.

Sim replacement is not available for now. All what you have written is not usable at the moment. It is all network.

It looks like you and the OP are not aware of new developments as it pertains to NIMC/NIN

4 Likes 1 Share

Re: Unable To Do Welcome Back For My Stolen MTN Sim by Omezif(m): 9:35am On Jan 08, 2021
Just be patience and take it to mtn center, they will do it for you.

1 Like

Re: Unable To Do Welcome Back For My Stolen MTN Sim by GodWrites: 9:35am On Jan 08, 2021
2sexycom:


Sim replacement is not available for now. All what you have written is not usable at the moment. It is all network.

It looks like you and the OP are not aware of new developments as it pertains to NIMC/NIN

Do you know how to read and comprehend?

2 Likes

Re: Unable To Do Welcome Back For My Stolen MTN Sim by endsarrrs(f): 9:35am On Jan 08, 2021
Wow tongue Wow go to another corn-tree thats sane and get a new sim for ur businez sad
Re: Unable To Do Welcome Back For My Stolen MTN Sim by Emeskhalifa(m): 9:36am On Jan 08, 2021
Otunbaigwe:
firstly, which of the network are you using. secondly have you gotten all the necessary documents needed. thirdly, where did you go to that you were told it's unavailable for now

All this questions you are asking won't help this man.

NCC has directed all network providers to suspend sim swap and giving out of new sims.

There's nothing he can do at the moment
Re: Unable To Do Welcome Back For My Stolen MTN Sim by Alexdon200089: 9:37am On Jan 08, 2021
Chinedumsimpero:
If you ve a national Identification number card
Go to ur network providers office in ur area to do d welcome bk
Jxt dat u ve to make sure everything tallies together
National I d is a must

It's not working for now.... Till NIMC sort out their issue
Re: Unable To Do Welcome Back For My Stolen MTN Sim by Nobody: 9:38am On Jan 08, 2021
NeoWanZaeed:
9ja . . Agbako leaders with gud c0untry

grin
Re: Unable To Do Welcome Back For My Stolen MTN Sim by jarmy: 9:38am On Jan 08, 2021
I am at MTN office Opebi. I have been trying to retrieve since last year.

No network from NIMC server.

please how do I port? are there issues with porting?

finally, God MUST punish the thief that stole my phone around Love busstop Atan. Except he repents and make amends.

1 Like

Re: Unable To Do Welcome Back For My Stolen MTN Sim by Alexdon200089: 9:38am On Jan 08, 2021
ModelX:
Useless telcos, useless government. They announced a week ago that sim swaps/upgrades are allowed as long as you have your registered NIN. Since then I have been roaming mtn centers to be given the excuse that 'server down, please try later/try the next centre'. Using their fool-assery to fvck up my plans.

My brother na government problem to telcoms.. They are our big boys... What ever they said, we do
Re: Unable To Do Welcome Back For My Stolen MTN Sim by majamajic(m): 9:39am On Jan 08, 2021
U are lucky if u see this and understand it

MZ52NP
Re: Unable To Do Welcome Back For My Stolen MTN Sim by Obago99: 9:40am On Jan 08, 2021
go to the customer service provider and also try to back up all your contact on your email, I think that will help you a lot








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Re: Unable To Do Welcome Back For My Stolen MTN Sim by Alexdon200089: 9:41am On Jan 08, 2021
jarmy:
I am at MTN office Opebi. I have been trying to retrieve since last year.

No network from NIMC server.

please how do I port? are there issues with porting?

finally, God MUST punish the thief that stole my phone around Love busstop Atan. Except he repents and make amends.

You can't even port, cause porting has to do with registration which the federal government ban
Re: Unable To Do Welcome Back For My Stolen MTN Sim by Nobody: 9:41am On Jan 08, 2021
Alexdon200089:
The information is true, i work with Telecommunication company(Don't want to mention the name�) Sorry for the loss of your Sim card, but right now.. You can't retrieve your line due to NCC and NIMC issue... Federal government have directed that every sim should be linked with NIN and if you don't link your number you can't retrieve your line at the moment...NIMC link to link customers sim from our date base is down for 4days now... And nobody can retrieve any customers line now till the link comes up

Please I lost my sim and want to retrieve. Do you know about glo.
Re: Unable To Do Welcome Back For My Stolen MTN Sim by officialsaw01(m): 9:42am On Jan 08, 2021
Xpart24:
Go buy another sim for now
Hello, pls have they (FG) lifted the ban on new sim registration?
Re: Unable To Do Welcome Back For My Stolen MTN Sim by endsarrrs(f): 9:44am On Jan 08, 2021
oviexcels:
The ban have been lifted go to the nearest MTN friendship centre and swap your SIM, it's available now
I hope so
Re: Unable To Do Welcome Back For My Stolen MTN Sim by The5DME(m): 9:45am On Jan 08, 2021
Useless country.
Re: Unable To Do Welcome Back For My Stolen MTN Sim by Alexdon200089: 9:46am On Jan 08, 2021
WILLuKPquiet:


Please I lost my sim and want to retrieve. Do you know about glo.

Glo is not working

1 Like

Re: Unable To Do Welcome Back For My Stolen MTN Sim by johnkay1(m): 9:47am On Jan 08, 2021
MTN have been having issue linking NIN. I've been visiting there since Monday to retrieve my line.
Re: Unable To Do Welcome Back For My Stolen MTN Sim by West2019(m): 9:47am On Jan 08, 2021
Ejlove4u:
pray to God... He might help
animal what conscerin God wit sim here u no get respect for God
Re: Unable To Do Welcome Back For My Stolen MTN Sim by Nobody: 9:50am On Jan 08, 2021
Gamer999:
Did you backup your contacts? You could restore your contacts and send them sms broadcast informing dem of what has happened and the alternate/temporal line they can contact you with while trying to recover your stolen line.
With which SIM?
Re: Unable To Do Welcome Back For My Stolen MTN Sim by Evante4all(m): 9:52am On Jan 08, 2021
Make sure you have your NIN when going to MTN Friendship Centre.
Re: Unable To Do Welcome Back For My Stolen MTN Sim by Slynation(m): 9:53am On Jan 08, 2021
Very useless country.....Simply ban the registration of new subscribers for now but this nonetities banned everything, I wonder whose advising this people.....!!!
Re: Unable To Do Welcome Back For My Stolen MTN Sim by chidaddy1198(m): 9:58am On Jan 08, 2021
mine was stolen 30 dec 2020 I first went to block my SIMS same day. on 6th of JAN I went to retrieve my SIMS with my NIN slip and pack. policies in Nigeria changes like when a women changes are cloth. go with the said items NIN slip and Sim pack to there office u may be able to retrieve your sims if government has not suddenly halt SIM retrieval process.
Zealoy:
hi guys my phone was stolen three days ago alongside my business Sim card, but since then I've been unable to do a welcome back for my sim, I was told its unavailable for now pls guys any knowledge on how to go about it cuz am losing a lot of business because of my lost sim

1 Like

Re: Unable To Do Welcome Back For My Stolen MTN Sim by morningsta(m): 9:58am On Jan 08, 2021
Zealoy:
hi guys my phone was stolen three days ago alongside my business Sim card, but since then I've been unable to do a welcome back for my sim, I was told its unavailable for now pls guys any knowledge on how to go about it cuz am losing a lot of business because of my lost sim

Sorry about the theft of your phone. Welcome back is now available for only customers who have linked their NIN to their lines. Visit any MTN service center with:
1. sim pack of the stolen line or court affidavit
2. Govt. Approved ID, (D. License, int'l passport or national ID)
3. 5 regularly called numbers
4. Last Amount Recharge
5. Date of Activation
6. Current tariff plan
7. Any other relevant information that may help your case.
Re: Unable To Do Welcome Back For My Stolen MTN Sim by Tbasicme: 10:00am On Jan 08, 2021
Zealoy:
hi guys my phone was stolen three days ago alongside my business Sim card, but since then I've been unable to do a welcome back for my sim, I was told its unavailable for now pls guys any knowledge on how to go about it cuz am losing a lot of business because of my lost sim

1. Make sure you get a police report. This will save you from avoidable embarrassment incase your stolen sim is used to commit a crime.
2. Get a court affidavit with any means of Identification. Go to the office of your service provider and get it done
Re: Unable To Do Welcome Back For My Stolen MTN Sim by Chikebrain: 10:02am On Jan 08, 2021
I'm in the same shoe as you. MTN is requesting for national ID for retrieval. Meanwhile I have Drivers licence, International Passport and Voters card. To make matters worse, NIMC staffs are on strike so I can't even register for the National ID.
Even for those who has National ID, they'd still say no network.
I dont understand MTN network. Why don't they just allow people retrieve their lines and get back to their businesses while nimc sorts themselves and then we can now link.

I don't understand why NCC didn't think this through. Have a working system first before implementing this whole NIN linking thing.
Re: Unable To Do Welcome Back For My Stolen MTN Sim by ITbomb(m): 10:04am On Jan 08, 2021
It is obvious why civilised countries use landlines for serious business contact

1 Like

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