₦airaland Forum

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.

Job Summary:

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities:
• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Cancel or upgrade accounts.
• Advise on company information.
• Answer questions about products and services.
• Act as the company gatekeeper.
• Proffer solutions to customers query.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of new products and services.
• Sell products and services.
• Utilize computer technology to handle high call volumes.
• Work with customer service manager to ensure proper customer service is being delivered.
• Close out or open call records.
• Compile reports on overall customer satisfaction.
• Handle changes in policies or renewals

Requirements:
• Bsc or HND in any discipline.
• Experience in customer service is an added advantage.
• Good interpersonal skills.
• Good communication skill (Spoken and Written)
• Ability to work under pressure.

All applications should be forwarded to hr@prohubglobal.com on or be four 15th August 2017

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.



CURRENT OPENINGS

We are looking for passionate, pragmatic and creative candidates to fill this position below.

Graduate Customer Service Representative

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities:

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Advise on company information.
Answer questions about products and services.
Act as the company gatekeeper.
Proffer solutions to customers query.
Attempt to persuade customer to reconsider cancellation.
Inform customer of new products and services.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.

Requirements:

Bsc or HND in any discipline.
Experience in customer service is an added advantage.
Good interpersonal skills.
Good communication skill (Spoken and Written)
Ability to work under pressure.

Candidate should address their application leter to Admin Manager and foward resum's to hr@prohubglobal.com

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.



CURRENT OPENINGS

We are looking for passionate, pragmatic and creative candidates to fill this position below.

Graduate Customer Service Representative

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities:

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Advise on company information.
Answer questions about products and services.
Act as the company gatekeeper.
Proffer solutions to customers query.
Attempt to persuade customer to reconsider cancellation.
Inform customer of new products and services.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.

Requirements:

Bsc or HND in any discipline.
Experience in customer service is an added advantage.
Good interpersonal skills.
Good communication skill (Spoken and Written)
Ability to work under pressure.

Candidate should address their application leter to Admin Manager and foward resum's to hr@prohubglobal.com

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.



CURRENT OPENINGS

We are looking for passionate, pragmatic and creative candidates to fill this position below.

Graduate Customer Service Representative

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities:

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Advise on company information.
Answer questions about products and services.
Act as the company gatekeeper.
Proffer solutions to customers query.
Attempt to persuade customer to reconsider cancellation.
Inform customer of new products and services.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.

Requirements:

Bsc or HND in any discipline.
Experience in customer service is an added advantage.
Good interpersonal skills.
Good communication skill (Spoken and Written)
Ability to work under pressure.

Candidate should address their application leter to Admin Manager and foward resum's to hr@prohubglobal.com

Job Description

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.

Key Responsibilities:

Deliver support services to the M-Commerce group, as well as support for business development and partner management.

Business process design Train-the-trainers program on M-Commerce services, e.g. training the trainers of Sales & Marketing, merchants, corporate customers, mobile agents, bank staff, etc.

MIS reporting process.

Partner acquisition and management activities.

Single point of contact between Pro-Hub and accounts.

Key Requirements:

Degree in marketing, communication will be preferred. 4-5 years’ experience plus applicable experience in a similar role.
Business development, product development and sales management experience.
Industry experience in mobile money is a plus. Telecoms experience, WASP products and payment products.

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.



CURRENT OPENINGS

We are looking for passionate, pragmatic and creative candidates to fill this position below.

Graduate Customer Service Representative

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities:

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Advise on company information.
Answer questions about products and services.
Act as the company gatekeeper.
Proffer solutions to customers query.
Attempt to persuade customer to reconsider cancellation.
Inform customer of new products and services.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.

Requirements:

Bsc or HND in any discipline.
Experience in customer service is an added advantage.
Good interpersonal skills.
Good communication skill (Spoken and Written)
Ability to work under pressure.

Candidate should address their application leter to Admin Manager and foward resum's to hr@prohubglobal.com

Pro-Hub global is a hub of mobile financial services professionals specializing in mobile payment strategy and implementation. We help organizations in the mobile financial services industry to maximize revenue via the exploit of new technology for secure electronic payments from mobile phones which also includes contactless NFC transactions.

We are passionate about assisting our clients in reaching their goals in a timely and cost-effective way through the development of appropriate strategies to position them correctly to take full advantage of the mobile payments industry.

We support the deployment of practically proven solutions using the most appropriate technology. We also see clients through from product conceptualization to product launch.

Responsibilities include:

1. Key holder
2. Keep track of all customer-related issues: including enrolment, payments, attendance, forms
3. Receive all phone calls and return messages
4. Sales
5. Maintain accurate cash drawer
6. Liaison between all levels of staff and customers
7. Maintain overall facility appearance and condition, including cleaning
8. Participation in scheduled advanced trainings
9. Other tasks as assigned

Skills
• Bachelor Degree
• Excellent Command In English (Speaking, Reading, Writing)
• Microsoft Application Skills ( Words, Excel , PPT , Internet )
• Experience not less than 3 years
• Art of communication in dealing with customers
• Highly Skilled in Customer Services
• Achieving Sales Target & Oriented
• Good Appearance

All applications should be forwarded to hr@prohubglobal.com

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.

CURRENT OPENINGS

We are looking for passionate, pragmatic and creative candidates to fill the positions below.
Product Communications Assistant

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries.

Key Responsibilities:
Implementation of marketing plans, including product positioning, campaign strategies, and market strategy insights.
Discovery of strategic business opportunities through cross function collaboration with sales, HR, etc.
Marketing opportunity for revenue
Handle a high volume of interactions and requests via phone, e-mail and voice mail from various internal clients, including senior leaders and their assistants
Work with Corporate Communications and other Executive Office teams to support the company's communications standards

Requirements:
Bachelor's degree in Marketing, Communications, Advertising or Journalism
The candidate must have writing, proofreading and copy editing experience
Highest attention to detail; committed to getting every aspect just right; ability to maintain high standards despite pressing deadlines
Enthusiastic, high energy and a can-do approach; dependable and displays a sense of urgency about getting results
Strong organizational skills - ability to work independently, support existing processes, and progress a number of projects simultaneously
Excellent client service, interpersonal and communication skills; ability to work effectively across all levels of the firm
Ability to work in a team environment a must
Highest degree of integrity and confidentiality
One to two years of experience in a corporate setting
Must have a basic understanding and experience of working in Excel spreadsheets

Applicant should forward resume's to hr@prohubglobal.com

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.

We are looking for passionate, pragmatic and creative candidates to fill this position
Key Responsibilities:
• Search and selection, Identifying suitably qualified candidates (database searches, advertising, referrals, networking, etc).
• Create and build contacts, and a network within the (offshore) industry.
• Compile a diverse candidate pool inline with future recruitment needs.
• Evaluate, assess and select candidates.
• Submit appropriate candidates to clients based upon skills required for each position.
• CV/Resume formatting.
• Performing reference checks.
• Networking to identify recruitment opportunities within a new and existing client base whilst promoting Company services.
• Preparing and presenting proposals together with the Account Managers and arranging job postings.
• Identifying and expanding sources of high quality candidates and prioritising targets for sourcing by region/location.
• Interviewing to create a short-list of candidates both on the telephone and face-to-face.
• Coordinating and arranging interviews between clients and candidates.
• Chasing feedback, multi-tasking, prioritising and working on simultaneous projects.
• Administration for candidates and clients, to include contact details, contracts and status changes and recording information in the CRM system.
• Ad-hoc duties as and when needed/requested.

Qualifications and Requirements
• A degree in Technical Field, Business, Economics, Social Sciences
• At least 1 - 3 years experience
• Excellent commmunication and interpersonal skills

Candidate should forward their CV's to hr@prohubglobal.com

Pro-Hub global is a hub of mobile financial services professionals specializing in mobile payment strategy and implementation. We help organizations in the mobile financial services industry to maximize revenue via the exploit of new technology for secure electronic payments from mobile phones which also includes contactless NFC transactions.

We are passionate about assisting our clients in reaching their goals in a timely and cost-effective way through the development of appropriate strategies to position them correctly to take full advantage of the mobile payments industry.

We support the deployment of practically proven solutions using the most appropriate technology. We also see clients through from product conceptualization to product launch.

Responsibilities include:

1. Key holder
2. Keep track of all customer-related issues: including enrolment, payments, attendance, forms
3. Receive all phone calls and return messages
4. Sales
5. Maintain accurate cash drawer
6. Liaison between all levels of staff and customers
7. Maintain overall facility appearance and condition, including cleaning
8. Participation in scheduled advanced trainings
9. Other tasks as assigned

Skills
• Bachelor Degree
• Excellent Command In English (Speaking, Reading, Writing)
• Microsoft Application Skills ( Words, Excel , PPT , Internet )
• Experience not less than 3 years
• Art of communication in dealing with customers
• Highly Skilled in Customer Services
• Achieving Sales Target & Oriented
• Good Appearance

All applications should be forwarded to hr@prohubglobal.com

Customer Care Representative
Pro-Hub Global
Job Level

Fresh Graduate/Entry Level/Graduate Internship

Salary Range
₦120,000.00 to ₦140,000.00 per month

Industry
ICT / Telecommunications

Specialization
Telecommunications

Minimum Qualification
HND

Preferred Years of Experience
1 – 3 years

Available Slots
12

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.



CURRENT OPENINGS

We are looking for passionate, pragmatic and creative candidates to fill this position below.



Graduate Customer Service Representative

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities:

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Advise on company information.
Answer questions about products and services.
Act as the company gatekeeper.
Proffer solutions to customers query.
Attempt to persuade customer to reconsider cancellation.
Inform customer of new products and services.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.



Requirements:

Bsc or HND in any discipline.
Experience in customer service is an added advantage.
Good interpersonal skills.
Good communication skill (Spoken and Written)
Ability to work under pressure.

Candidate should address their application leter to Admin Manager and foward resum's to hr@prohubglobal.com

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.

CURRENT OPENINGS

We are looking for passionate, pragmatic and creative candidates to fill the positions below.
Product Communications Assistant

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries.

Key Responsibilities:
Implementation of marketing plans, including product positioning, campaign strategies, and market strategy insights.
Discovery of strategic business opportunities through cross function collaboration with sales, HR, etc.
Marketing opportunity for revenue
Handle a high volume of interactions and requests via phone, e-mail and voicemail from various internal clients, including senior leaders and their assistants
Work with Corporate Communications and other Executive Office teams to support the company's communications standards

Requirements:
Bachelor's degree in Marketing, Communications, Advertising or Journalism
The candidate must have writing, proofreading and copy editing experience
Highest attention to detail; committed to getting every aspect just right; ability to maintain high standards despite pressing deadlines
Enthusiastic, high energy and a can-do approach; dependable and displays a sense of urgency about getting results
Strong organizational skills - ability to work independently, support existing processes, and progress a number of projects simultaneously
Excellent client service, interpersonal and communication skills; ability to work effectively across all levels of the firm
Ability to work in a team environment a must
Highest degree of integrity and confidentiality
One to two years of experience in a corporate setting
Must have a basic understanding and experience of working in Excel spreadsheets

Applicant should forward resume's to hr@prohubglobal.com

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.



We are looking for passionate, pragmatic and creative candidates to fill this position



Key Responsibilities:

Deliver support services to the M-Commerce group, as well as support for business development and partner management.
Business process design Train-the-trainers program on M-Commerce services, e.g. training the trainers of Sales & Marketing, merchants, corporate customers, mobile agents, bank staff, etc.
MIS reporting process.
Partner acquisition and management activities.
Single point of contact between Pro-Hub and accounts.



Key Requirements:

Degree in marketing, communication will be preferred. 2-3 years' experience plus applicable experience in a similar role.
Business development, product development and sales management experience.
Industry experience in mobile money is a plus. Telecoms experience, WASP products and payment products.

All applicants can forward their resume's to hr@prohubglobal.com

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.



CURRENT OPENINGS

We are looking for passionate, pragmatic and creative candidates to fill this position below.



Graduate Customer Service Representative

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities:

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Advise on company information.
Answer questions about products and services.
Act as the company gatekeeper.
Proffer solutions to customers query.
Attempt to persuade customer to reconsider cancellation.
Inform customer of new products and services.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.



Requirements:

Bsc or HND in any discipline.
Experience in customer service is an added advantage.
Good interpersonal skills.
Good communication skill (Spoken and Written)
Ability to work under pressure.

Please send resume to hr@prohubglobal.com

Reporting to the Head, Network Operations, the successful candidate will drive business growth and expansion by the acquisition of new customers and retention of existing customers for the business’ products and services. This will include applying research and data in generating intelligence and insights to drive business growth. Key responsibilities will be to:

• Develop the company’s sales, account management and business development strategy and ensure alignment with corporate strategy and business goals.
• Provide guidance, support and direction to the team in carrying out their functions.
• Identify strategies, objectives and action plans to improve short and long term sales earnings.
• Communicate sales strategy, direction and objectives to team members.
• Identify opportunities for business from new and existing customers.
• Make use of insights from market research to inform strategy and direction and also strengthen decision making process.
• Lead efforts to identify new needs that can be developed into new products or services and facilitate the development of new solution offerings.
• Analyze sales performance results and develop initiatives to bridge any possible gaps.
• Identify strategies, objectives and action plans to improve short and long term sales earnings.
• Learn what the competition is doing in terms of positioning, customer experience, pricing, their alliances and credibility.

Key Requirements
• A good first degree or its equivalent in the Social Sciences or Sciences from a reputable Institution. Possession of an MBA will be an advantage.
• A minimum of two (2) years’ experience in a similar role.
• Proven knowledge in competitor analysis and market research.
• Good knowledge of account management and sales and business development
• Good understanding of management, operational and supporting processes.

Method of Application

Our Employee Value Proposition
• We provides a dynamic, flexible, and innovative environment for self-starters that are passionate and excited to shape the future.
• We also invests heavily in her employees by providing cutting edge training and development opportunities comparable with leading global payment processing firms.

Our reward packages are designed to meet the needs of our geographically diverse workforce. This includes: competitive compensation, annual performance bonus and profit sharing that rewards you for your individual contribution to our business targets and share ownership schemes which link your reward to our longer term performance.

Successful candidates for all roles will work in a multi-disciplinary team and will require good IT, sound interpersonal, communication and presentation skills, combined with excellent organisation and team working skills, a drive for excellence and a passion for success.

To apply, please quote the appropriate reference number as the subject of your e-mail and send your current curriculum vitae (prepared as a Microsoft Word document, and saved with your full names) to us at career@prohubglobal.com not later than 10 august, 2015.

All applications will be treated in strict confidence. Only short-listed candidates will be contacted.

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.


Key Responsibilities:

o Proactive and cost-efficient facility management
o World-class general housekeeping both for the factory and the offices (e.eg: regular pest control, servicing of office equipment, etc
o Identifies, inspects and vets properties prior the company wishes to lease
o Procurement and renewal of all statutory licenses
o Co-ordinates all SHE related matters; develops and implements such policies
o Provides physical security to all company locations
o Runs the canteen/cafeteria
o Provides office stationery and related services
o Provides utilities including office telephones, mobile phones, etc.
o Manages the filing, storage and security of official documents.

Requirements:
Bsc or HND in any discipline.Experience in client managment is an added advantage. 0 to 3 years experience. Good interpersonal skills. Good communication skill (Spoken and Written) Ability to work under pressure.
If you met the requirements above do send your CV to hr@prohubglobal.com

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.

CURRENT OPENINGS



Junior Consultants

Key Responsibilities:

Meeting with clients to determine requirements.
Working with clients to define the scope of a project.
Understanding their work practices and the nature of their business.
Travelling to customer sites.
Advise on company information.
Answer questions about products and services.
Presenting solutions in written or oral reports.
Proffer solutions to customers query.
Helping clients with change-management activities.
Inform customer of new products and services.
Sell products and services.
Identifying potential clients and building and maintaining contacts.
Work with customer service manager to ensure proper customer service is being delivered.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.
Requirements:
Bsc or HND in any discipline.Experience in client managment is an added advantage. 0 to 3 years experience. Good interpersonal skills. Good communication skill (Spoken and Written) Ability to work under pressure.
If you met the requirements above do send your CV to hr@prohubglobal.com on or before July 22 2015

Juan Industries Chemicals is proud to be the leading supplier of Laboratory Chemicals & Reagents, Laboratory Glassware, Laboratory Consumables, Microbiological Products, Diagnostic Products, Laboratory Instrumentation, Medical Equipments, Milk Testing Products, School Lab Products, Industrial Chemicals, and Lab design service throughout Nigeria. Our products are sourced from leading manufactures from around the world. We provide cost effective, qualitative products at all times. Juan Industries seeking a highly motivated Quality Control Supervisor with strong background and experience in Quality Assurance.

Job Requirements:
 Bachelors degree in Chemistry preferred
 Minimum 2-4 years work experience
 Quality Assurance Experience preferred
 Strong background in GMP
 Candidate must be able to work in a very fast paced environment
 Microsoft Office required (Word, Excel)

Responsibilities Include:
 Effectively oversee the QC department. Direct the activities of the QC staff to ensure consistent performance of finished products in accordance with the quality and performance requirements of the customer and operating procedures.
 Responsible to satisfy customer needs, investigate and resolve complaints, and maintain favorable client relationships.
 Supervising Inspectors and the Inspection process
 Ensuring proper maintenance of all equipment
 Making sure all Quality deadlines are met
 Work with suppliers/distributors and thoroughly investigate and resolve matters.
 Order/maintain inventory of inspection-related supplies
 Ensure inspection equipment is calibrated, verified according to proper frequencies, and properly maintained.
 Work with quality management to develop/improve written inspection procedures as need, and work with interdepartmental teams at all levels of management to accomplish goals.

Please send resume to careers@juanindustries.com
Please reference “QC Manager” in the subject field.
www.juanindustries.com