₦airaland Forum

ITbomb: Still having problems recharging my account.
Though I've applied for VISA card from my bank , it is taking years to come.
So till then, looking for agents is inconvenient for me

Goodluck.

ganagagi: I download it and got pin change sucessfuly also check account but I cannot add my uba verve and visa card why . Iam using blackberry bold

Only etranzact cards can be added through the add card sub-menu on the pocketmoni app. This is how to add verve or VISA card:

speedy4u: To fund ur acct with your VISA card, you need to first visit www.pocketmoni.com and click Load Pocketmoni. Enter your details correctly and your acct wil be funded from your debit card. After the first succesful funding from the website, your debit card will be mapped to your pocketmoni account. Thereafter, you should be able to use the "Load Pocketmoni" menu item on the pocketmoni application on your phone to fund your acct without having to visit the website.

austinsmat: Window phone nko

Well, I don't use Windows mobile and I haven't had the opportunity of trying to install pocketmoni on windows mobile..... so I don't know. The only way to find out is to register and attempt to install the app to your phone. I don't think there's any harm in trying. You will have nothing to lose anyway.

osuala: .

Thanks,I have been able to download and install it,but am having problems changing my pin,neither the GPRS nor the SMS option works. Please help

Have you been able to reslove the change PIN problem? Note that you won't be able to perform any transaction until you have successfully changed your PIN. If you haven't, Go to security and change PIN. If succesful, you will get a prompt or SMS saying .."PIN change successful" If you haven't received the SMS or prompt, it's very unlikey that the PIN change was successful. Transactions on pocketmoni normally go through on first attempt, but you could experience disruptions if the network service you're using is weak or flunctuating. If this happens you could change your location to a better service area and try again or wait till your network's GPRS service improves. Keep attempting till it's succesful.

osuala: @speedy4u, I ve got to load pocket money page,when I submitted all the required details they said " preffix not found for" my card number! What do I do?

To fund ur acct with your VISA card, you need to first visit www.pocketmoni.com and click Load Pocketmoni. Enter your details correctly and your acct wil be funded from your debit card. After the first succesful funding from the website, your debit card will be mapped to your pocketmoni account. Thereafter, you should be able to use the "Load Pocketmoni" menu item on the pocketmoni application on your phone to fund your acct without having to visit the website.

Pls be sure your PIN change is succesful b4 attemting to fund ur acct.

osuala: Hi @speedy4u,I followed the download link sent to me via an sms but the software(in jad format) failed to be installed on my phone,I use Blackberry curve 8520. Is the software incompatible with blackberry phones?
Your reply will be appreciated,thanks

Pocketmoni is compatible with BB phones. What problem did U experience, was it in downloading d software or installing it to ur phone after successful download. Well here's an option dat can help. With ur BB, text D PM to 20220

U will rcv an SMS with 2 download links, one ends with .jad ,d the other .jar

Try both links to see which one will install on ur phone. Hope this helps. Later.

stevesall: Hi there,
I just registered for pocketmoni, I have a visa atm card with fidelity bank and wanted to know how much I can load on to my pocket money account at once. Is there a load limit per day or per transaction...etc. Thanks

Yes, @stevesall you can load up to N50,0000 per transaction and N100,000 max per day with ur VISA card on pocketmoni.com. For each transaction, your VISA card will be charged N100 transmission fee. So sorry for my late response.

Post your comments or questions on how to enjoy pocketmoni this festive season.

Merry Christmas

hisblud: Thanks speedy4u for all your support especially on page 3 was really helpful God bless

You're welcome Sir!

click to view several Pocketmoni outlets in Lagos.

http://pocketmoni.com/outlets.html

speedy4u: See link below.

@Htown64. Ref my earlier post
Send the requirements to pocketmoni@etranzact.net

@ITbomb. I don't know, but I'll confirm if they've developed the app compatible with WP8. Later.

ITbomb: ^^^we should be moving forward not backward. Using USSD isn't much of a smart way to use pocketmoni.
I sincerely hope Etranzact is developing a WP8 version of the software for Windows phone cos that is the next big thing

I couldn't agree more @ITbomb. No doubt they should make efforts to stay up to date and ensure their app & technology is constantly developed with added innovative and security features so as to be at pace with tech advancement and also stay compatible with newer smart phones/java enabled phones. But you see Etranzact is a business organization whose target market is not only d tech savvy & financially privileged but rather EVERYONE who has a mobile phone. In as much as they should be up to par tech-wise, I think it's also vital that they provide an all-inclusive solution to carry every interested person along. Believe me, I have seen people who use the SMS based commands to perform Pocketmoni transaction. USSD is obviuosly more user friendly than SMS commands. No doubt, USSD has some inherent challenges, but it may turn out to just be the only possible option for somebody somewhere to use pocketmoni. Hope you got it, Man. Take care.

Contd from last post.

Self TopUp

Input 1 inside the response box and send
Prompt you to choose the amount of the airtime
Prompt you to input your PIN
Input your four digit PIN
Send to complete transaction request

Balance

Input 2 inside the response box and send
Input your four digit PIN
Prompt you to input your PIN
Or input 0 to view other options
Send Money

Input 3 inside the response box and send
It prompts up a new page requesting you to choose from the following
(1. Transfer to Pocketmoni 2. Transfer to Account 3. Transfer to Card)

For instance, transferring money to Pocketmoni account type 1 in the answer box and send. Input the Pocketmoni account number in the answer box and send, enter Amount and send, enter your four digits PIN and send.

For transferring money to any Bank Account number type 2 in the answer box and send. It prompt up the list of Bank; if the preferred bank you want to transfer money to is not listed on the first page, type 8 in the answer box and send, enter the account number, enter amount, enter PIN and send to complete the process.


Pay Bill

Input 4 inside the response box and send
Type 1 in the answer box and send if you want to PAY DSTV bill
Type 2 in the answer box and send to make payment for other utility bills
Services

Input 5 inside the response box and send (Follow other instructions provided)
Withdraw Cash

Input 6 inside the response box and send
Enter Pocketmoni Account Number (Phone number)
Enter Amount
Enter Access Code (Agents only)
Enter PIN and send to complete transaction
Change PIN

Input 7 inside the response box and send
Enter Current PIN and send
Enter New PIN and send
Confirm New PIN and send
TopUp

Input 8 inside the response box and send
Choose the preferred network of your choice (Follow the instructions)
Enter Phone number
Choose the airtime amount of your choice (Follow the instructions)
Enter PIN and send
EXIT: You can always type in the digit 9 and send to exit the app.

For more details click below link

http://www.pocketmoni.com/How%20to%20use%20Pocketmoni%20USSD%20code.html

NEW: Etranzact has introduced the USSD option for pocketmoni users or intending users who do not have Java enabled phones to benefit from pocketmoni services and features. The USSD option works on all phones even the simplest phones like Nokia 3310. It also works for all GSM networks.

How to use Pocketmoni USSD code

Dial *389# on your mobile phone on any GSM network (MTN, Airtel, Globacom and Etisalat)

It prompts you to the Welcome to PocketMoni page

1. Self TopUp
2. Balance
3. Send Money
4. Pay Bills
5. Services
6. Withdraw Cash
7. Change PIN
8. TopUp
9. Exit

Response/Answer Box

eTranzact has launched PayOutlet solution which is designed to provide customers convenient and easy process to perform transactions online. Customers can easily make payment to various merchants on the PayOutlet platform from the comfort of their homes or offices.

Merchants on the platform cut across various sectors in the country – Telecommunications, Education, Public/Government, Airline, Health, Insurance, Pay TV, Church, etc

For details visit
http://www.pocketmoni.com/Etranzact%20boost%20Cashless%20society%20with%20EasyPay%20solution.html

remmyz: if you so much love etranzact services, this is a chance to show them some love by nominating them for one of the mobile payment category awards...logon to www.cardandepaymentafricaawards.com to nominate .....cheers

Htown64: How can i upgrade my account?

See link below.

Let me know if you have further enquiries. Thx.

iroko212: Brother thanks, am waiting for your feedback. Happy weekend

Sorry ahgain for my delay in response. I have reposted below my previous comments on dis forum dat may answer ur question.

speedy4u: If you wish to deposit funds to your pocketmoni accout, you can do any of the following:

(1) Visit a Pocketmoni agent close to you and the agent will process the deposit for you and you should get an SMS alert immediately from eTrancat confirming that the amount was deposited in ur acct. (You can identify agents by the pocketmoni banner and fliers displayed at their location. Each agent has a unique code which will also be displayed). You should always check ur balance after every deposit to double verify that the funds have indeed been credited to ur acct b4 leaving the agent's location.
(2) Visit any bank in Nigeria (apart from Citibank and Diamond bank) and tell them that you want to deposit money in etranzact platform in ur pocketmoni acct.
(3) A friend using pocketmoni could transfer funds to ur account from his own acct.
(4) You could move funds from your bank acct to your pocketmoni.

Options (1) and (2) will be a lot easier in the States or cities (like Lagos, Oyo, Abuja, Kano, Port-harcourt, Aba etc N.B: This list of states is not exhaustive), where the awareness of pocketmoni is increasing rapidly.


[quote author=speedy4u]the agent will process the deposit for you and you should get an SMS alert immediately from eTrancat confirming that the amount was deposited in ur acct. (You can identify agents by the pocketmoni banner and fliers displayed at their location. Each agent has a unique code which will also be displayed). You should always check ur baance before leaving the agent's outlet.

@iroko212. Sorry for my delay. I was busy wit stuff for some days and didn't have time to come online. I'll post the steps in as much details as possible, later today.

iroko212: @ speedy4u
I appreciate how you have been assisting people.
Brother I forget my defult pin and i dont know how to retrive it back.
2) How can i fund my PocketMoni account.

To retrieve your default PIN, try to register yourself again. You will receive a text that says you already have a registered account, your default PIN is ..........( In case you have forgotten, the registration step is to text Reg Firstname Lastname 001197 to 20220).

How to fund ac? Pls refer to my previous posts. I have described the funding steps in great details before.

chimex4u: hello does funding via atm only involves visacard users as i am using a mastercard *gtb* will i be able to fund my pocketmoni via this method thanks.

Sorry you can't fund pocketmoni with mastercard yet. But I believe they're working on including other cards.

.

dear nairalander. im unable to register for pocketmoni. i already SENT the 'REG FIRSTNAME LASTNAME' BUT I DIDNT GET A RESPONSE. THOUGH I WASNT BILLED.
PLS WHAT WRONG?

What GSM network do you use?

azoo: @Speedy4u are u an etranzact agent?? Else you must be a heck of a nice guy for going thru everyone's request.. Even though I have no question or difficulty with etranzact I must say I appreciate ur efforts..

Yes. I am an etranzact agent, and Yes also I'm a nice person trying to help others.

bily: when you open a firstmobile account, you are given a virtual etranzact card, since its an etranzact card though attached to firstmobile, i thought i should be able to add it to my pocketmoni account. i have tried this to no avail. keeps saying profile exists even on a newly install pocketmoni application. it is very possilbe that firstbank has blocked it. the reason why i wanted to add it is because the N200 charge per transaction to other bank on firstmobile is killing!

so i tried sending money from firstmobile to pocketmoni using fund transfer to card option, then under card number, i input my pocketmoni phone number. this has been working for me for a while without incurring the N200 charge. used it for several months now. but now the N200 charge also applies to sending money to pocketmoni via fund transfer to card option.

so for those who have successfully added the firstmobile virtual card to thier pocket moni account could you give us a detailed step by step explanation. i have tried everything i can think of

I added firstmobile successfully to my PM and it's been close to 5 months and it's working, to the best of my knowledge. If adding the card still doesn't work, here's a FREE method of funding your PM. Visit www.pocketmoni.com click Load Pocketmoni, enter card type as Genesis card, pocketmoni operator as pocketmoni, then enter your details correctly and follow all steps to conclude the transaction. If successful, your etranzact card will be debitted and ur PM creditted with d amount. There's no charge for the transaction. This will work for you till you figure out how to add ur card.

dianusoul: how can I move fund from my Bank account to my Pocketmoni account using my phone without the internet and again, can I add my Zenith VISA Card to the card management menu directly without much stress. thanks

You can move funds from bank to PM with ur phone as follows:

1. if you have an etranzact card on that bank acct. Simply add the etranzact card to ur PM, then you can make the transfer.
2. The VISA card option. Visit www.pocketmoni.com, click load pocketmoni and enter personal details. If successful, ur VISA card will be debited and ur PM creditted. Also, ur VISA card will be added to ur PM, so that you no longer need to visit the internet to fund PM with ur VISA card afterwards. Next time u wish to fund PM, simply go to ur PM menun click Load pocketmoni >> cards >> enter the VISA card details you added. All things being equal, this should work.


No, you can't add VISA card thru card management menu. Only etranzact cards can be added thru card management for now. If you wish to add VISA card, follow the procedure I talked about in (2) above.

bily: how can i add the first mobile card to a pocketmoni account under add card?
tried your method it says profile already exists, is there another way out?

You said you tried my method. Pls explain what exactly you did, so i can see where i can help. However, this is how to add an etranzact card to your pocketmoni.

On Pocketmoni main menu, click Services >> Card management >> Add Card >> Enter Card details correctly >> Click add.

You said you got response "profile already exists". To have received that response, it might be that you have tried adding that same card to your pocketmoni before (with or without success). if you had tried adding the card before WITHOUT success, the pocketmoni application in your phone had stored the card details as an added card. You need to follow this procedure to delete card. Click Services >> Card management >> Delete Card >> Select the card from those listed >> Delete. Having done that, try adding the card again.
Now if you had earlier tried adding the card WITH success, you don't have to add it again because it already an added card to your pocketmoni.

bily: i used to send money from firstmobile to pocketmoni account at no charge but now they have started charging the normal N200 per transaction. so i want to see if its possible to add the card to my pocketmoni account

It is very possible to add the card to pocketmoni. Follow the procedure i showed above. I dont seem to understand this, kindly explain. "i used to send money from firstmobile to pocketmoni account at no charge but now they have started charging the normal N200 per transaction"

karadjorje: [[color=#006600][/color]does etranzact permit purchase of bulk voucher pins.

THANKS FOR UR response.
If I can only buy pins at face value where will the 5 percent bonus on all recharge come from.

Please note that the pocketmoni benefits said "up to 5 percent bonus" meaning maximum of 5 percent bonus. (I hope you understand the technicality of the statement) When you buy N500 worth of airtime using pocketmoni, your pocketmoni acct will be charged N500. (so you get to buy the recharge card at face value). However, depending on the value of card you bought, you will receive bonus airtime automatically topped up on your phone number, up to a maximum of 5 percent of airtime purcahsed. Let me try to explain. Normally, when you buy say N500 PHYSICAL recharge card, you pay N500 and get N500 value of airtime. But when you buy VIRTUAL airtime worth N500 you will also get airtime value of N500. But now, you have saved the GSM company (eg MTN) the overhead costs on card printing, sealing, distribution and security. So as a way of saying thank you, the GSM company gives you a percentage of the airtime purchased to encourage you to buy virtual card rather than physical card next time. So in essence, etranzact reaches an agreement with the GSM company to provide their pocketmoni platform as a means for electronic sale of GSM recharge cards. The GSM company then promises to pay up to 5 percent bonus, etranzact then conveys the GSM company's promise to the pocketmoni subscriber.

I hope me explanation is intelligible. Thanks.

alstacs: How did you do that. I nearly did that on my IMOBILE then cos I saw an option of adding card and was tempted to enter First bank virtual card. Unfortunately I overcame the temptation.

Just wonder why etranzact doesn't have FAQ on their site. Explanation on Most of the options on their platforms is so scanty that you wonder what some stuff mean.

Glad and impressed some of you guys are really good and into all these. Strange customer care and people in charge of these in banks have limited knowledge on these issues.

U didn't have to overcome the temtation because u were on course. But b4 u can add firstmobile virtual card to the Imobile already installed & working on ur phone, u must first activate the firstmobile card b4 it can be added. But rmbr since you can't activate d card with the same phone no, u have to activate it on their website. After activation, u can then add the firstmobile card to Imobile using d add card sub menu.

alstacs: Glad to read this.
Is it possible to use more than one etranzact mobile Platform on the same phone, registered with same phone number?
I had IMOBILE and registered for firstmobile. The firstmobile didn't work till I deactivated the IMOBILE. How did you manage urs? The bankers to confirmed it wasn't possible after several failed attempts @synchronisn my Acct.

So can Pocket moni co-exist on the same phone with firsmobile?

Whst is Max AMT of fund that can be transferred per transaction and per day on pocketmoni?

Many banks deactivate their Master and Visa cards for internet banking. They only make them useful for ATM withdrawals and POS
payments. If you want to activate for internet transactions you have to apply for that. Is it possible to fund your pocketmoni with such internet-inactive cards?

Last, apart from the 200 naira charges per transaction, what other advantages does pocketmoni have over firstmobile? I sincerely don't like to duplicate softwares.

I replied ur post but it has been hidden for some reason I know not. Administrator, pls release my post. There's nothing incorrect about my post. Please.