okolie1: Thanks brother mine work, av changed pin,check balance so i guess is to fund the account. If any update let us knw

speedy4u:

Firstly, i will recommend that you click d link below to view the states having pocketmoni agents. Their physical address & email addres are displayed. It's possible U may have agents in ur State or city.

http://www.pocketmoni.com/location.html
Otherwise, pls refer to my earlier post re-posted below

speedy4u:

Go to pocketmoni.com, click Load Pocketmoni, then enter ur details as follows: card type=VISA. Pocketmoni No=Ur Phone no. Pocketmoni Operator=Pocketmon. PIN=Use PIN pad to enter ur Pocketmoni PIN, then click submit. Next page. Card type, select Mastercard (since u use mastercard)or stick with Visa if you use VISA. Enter ur first name and lastname that you used to reg an acct with pocketmoni. Submit. You will rcv a text on ur phone from etranzact containing ESA (Etranzact strong authentication) code. Paste the code you rcvd in the next page. Submit. Follow instructions in next pages,& enter ur details correctly. Continue till you get prompt Success (or failure) as case may be.

cogitoErgo: @speedy4u, I did everything to fund pocketmoni and at the end I got an error message sayng 'we found no prefix for <my card number>' and that my transaction has been successfuly cancelled! what does this mean and what can I do? Im using GTB master debit card.

cogitoErgo: I contacted them and they replied that mastercard is not supported for now, but if I have to go to bank then I think the aim is defeated! But they said they are working to improve their platform.

karadjorje: Pls can someone tell me more about POS.they said the machine can print recharge cards.does etranzact permit purchase of bulk voucher pins.POS or Orange box which should I go for?

speedy4u:

@ ITbomb I'll do all i can to get answers to your question, this morning/afternoon. I'll email etranzact if I have to. Pls let me know which network you use(MTN or airtel etc). Secondly, did you get the confirmation that PIN change was successful, when you changed ur PIN initially.



@ojochidem. Yes Firstmobile charges N100/month and N200 PER TRANSACTION for transfer to other banks. On the other hand, with pocketmoni, you are charged N150/month, and guess how much you are charged per transaction to transfer funds to ANY bank account in ANY bank in Nigeria.... N0.00. Regardless of the amount being transfered. But that's not, all. You can perform such transactions as many times a day, and as many times in the month, and you still get to be charged N0.00. You can transfer funds to another pocketmoni account (of ur friend, family etc) and the transaction is still free. You can send money to any mobile phone owner who doesn't even have a bank account or a pocketmoni account and the transaction is still free of charge. Same goes to buying recharge cards and renewing your DSTV subscription etc. Remember, before you can use First mobile, you've got to have funds in ur First bank acct, and if it's past 4pm or if d bank is far from you, u'll surely have a problem. But with pocketmoni, you can walk down your street to the nearest agent regardless of the time of d day, deposit funds immediately into ur pocketmoni acct, and u'll be able to send money to any bank acct in Nigeria and perform other transactions. I have First mobile and I-mobile too (all powered by etranzact), but I prefer to use pocketmoni because of its clear advantages. It's CBN's dream that mobile money agents and POS (point of sale) outlets will be as reacheable to Nigerians as much as recharge card vendors are. It may take some time to get there just as it did with GSM, but I believe Nigeria'll get thr in no distant time. As I said in my earlier post, It's simply a matter of time.

You get to make your own choice, anyway. Pls enjoy your day.

speedy4u:

@ITbomb. I'm so sorry for my delay in answering your question. I had a lot on my hands and I needed to be sure I get the facts right b4 answering you. Now to answer your question: If you look clearly you will see that the 4th menu item in pocketmoni is 'Send money' & the sub menu under it are Pocketmoni account, Card number, Any mobile phone and Bank accounts. I need you to pls confirm if it appears exactly as dis on ur phone. Now, first thing you need to understand is that you can only use the send money menu to transfer funds from YOUR pocketmoni account TO ANOTHER PERSON. There are 4 options of transfering funds available to you as listed in the sub menu of 'Send Money'. This means that the 'Send Money' menu enables you to transfer funds FROM YOUR pocketmoni account TO:
(1) Pocketmoni Account: You use this option if you want to send (transfer) money from YOUR pocketmoni account to another person who also has a pocketmoni account.
(2) Card numbeber: You use this option to transfer funds from YOUR pocketmoni acct TO[/b]an Etranzact debit card.
(3) Any Mobile Phone: You use this option to transfer funds from [b]YOUR pocketmoni acct to a person who has a mobile phone but doesnt have a pocketmoni account.
(4) Bank Accounts: You use this option to transfer funds from YOUR pocketmoni acct to a bank account in Nigeria (only the new 10 digit numbers issued by banks last year are accepted).

If you wish to deposit funds to your pocketmoni accout, you can do any of the following:

(1) Visit a Pocketmoni agent close to you and the agent will process the deposit for you and you should get an SMS alert immediately from eTrancat confirming that the amount was deposited in ur acct. (You can identify agents by the pocketmoni banner and fliers displayed at their location. Each agent has a unique code which will also be displayed). You should always check ur balance after every deposit to double verify that the funds have indeed been credited to ur acct b4 leaving the agent's location.
(2) Visit any bank in Nigeria (apart from Citibank and Diamond bank) and tell them that you want to deposit money in etranzact platform in ur pocketmoni acct.
(3) A friend using pocketmoni could transfer funds to ur account from his own acct.
(4) You could move funds from your bank acct to your pocketmoni.
(5) Move funds from your VISA ATM card to your pocketmoni acct. Visit www.pocketmoni.com, when d webpage opens, click on 'Load Pocketmoni' and follow the instructions.

Options (1) and (2) will be a lot easier in the States or cities (like Lagos, Oyo, Abuja, Kano, Aba etc N.B: This list of states is not exhaustive), where the awareness of pocketmoni is increasing rapidly. Option (5) is obviously the most convenient if you have a reliable internet connection.

Concerning your PIN change problem which has been arising again and again, I will advise you to check your balance, by clicking on check balance, then enter your personal secret PIN, if you get a response that your balance is N0.00 then your PIN was changed succefully. If you try and it tells you incorrect PIN, then your PIN change wasnt successful. Please note that you shouldnt attempt to enter the wrong PIN more than 3 times, or else your account could be blocked and you would have to contact eTranzact before your account will be unblocked and a new default PIN resent to you, which you will still be required to change to ur secret PINpersonal .

exalt2009:

Good morning, Pls how can i be one of your agent..i mean the POS..where people can put fund in their pockmoney account..i run a part time programat Lasu.Jeremiah..08189264411.I will look forward to hear you.Thanks

Bayils: Thanks for sharing that anyways,,,,, dont think dats gonna be a freee service though pls i'll like to have their site for additional info!!!!!

speedy4u:

@ ITbomb I'll do all i can to get answers to your question, this morning/afternoon. I'll email etranzact if I have to. Pls let me know which network you use(MTN or airtel etc). Secondly, did you get the confirmation that PIN change was successful, when you changed ur PIN initially.



@ojochidem. Yes Firstmobile charges N100/month and N200 PER TRANSACTION for transfer to other banks. On the other hand, with pocketmoni, you are charged N150/month, and guess how much you are charged per transaction to transfer funds to ANY bank account in ANY bank in Nigeria.... N0.00. Regardless of the amount being transfered. But that's not, all. You can perform such transactions as many times a day, and as many times in the month, and you still get to be charged N0.00. You can transfer funds to another pocketmoni account (of ur friend, family etc) and the transaction is still free. You can send money to any mobile phone owner who doesn't even have a bank account or a pocketmoni account and the transaction is still free of charge. Same goes to buying recharge cards and renewing your DSTV subscription etc. Remember, before you can use First mobile, you've got to have funds in ur First bank acct, and if it's past 4pm or if d bank is far from you, u'll surely have a problem. But with pocketmoni, you can walk down your street to the nearest agent regardless of the time of d day, deposit funds immediately into ur pocketmoni acct, and u'll be able to send money to any bank acct in Nigeria and perform other transactions. I have First mobile and I-mobile too (all powered by etranzact), but I prefer to use pocketmoni because of its clear advantages. It's CBN's dream that mobile money agents and POS (point of sale) outlets will be as reacheable to Nigerians as much as recharge card vendors are. It may take some time to get there just as it did with GSM, but I believe Nigeria'll get thr in no distant time. As I said in my earlier post, It's simply a matter of time.

You get to make your own choice, anyway. Pls enjoy your day.

alstacs:

Glad to read this.
Is it possible to use more than one etranzact mobile Platform on the same phone, registered with same phone number?
I had IMOBILE and registered for firstmobile. The firstmobile didn't work till I deactivated the IMOBILE. How did you manage urs? The bankers to confirmed it wasn't possible after several failed attempts @synchronisn my Acct.

So can Pocket moni co-exist on the same phone with firsmobile?

Whst is Max AMT of fund that can be transferred per transaction and per day on pocketmoni?

Many banks deactivate their Master and Visa cards for internet banking. They only make them useful for ATM withdrawals and POS
payments. If you want to activate for internet transactions you have to apply for that. Is it possible to fund your pocketmoni with such internet-inactive cards?

Last, apart from the 200 naira charges per transaction, what other advantages does pocketmoni have over firstmobile? I sincerely don't like to duplicate softwares.

alstacs:

Glad to read this.
Is it possible to use more than one etranzact mobile Platform on the same phone, registered with same phone number?
I had IMOBILE and registered for firstmobile. The firstmobile didn't work till I deactivated the IMOBILE. How did you manage urs? The bankers to confirmed it wasn't possible after several failed attempts @synchronisn my Acct.

So can Pocket moni co-exist on the same phone with firsmobile?

Whst is Max AMT of fund that can be transferred per transaction and per day on pocketmoni?

Many banks deactivate their Master and Visa cards for internet banking. They only make them useful for ATM withdrawals and POS
payments. If you want to activate for internet transactions you have to apply for that. Is it possible to fund your pocketmoni with such internet-inactive cards?

Last, apart from the 200 naira charges per transaction, what other advantages does pocketmoni have over firstmobile? I sincerely don't like to duplicate softwares.

alstacs:

Glad to read this.
Is it possible to use more than one etranzact mobile Platform on the same phone, registered with same phone number?
I had IMOBILE and registered for firstmobile. The firstmobile didn't work till I deactivated the IMOBILE. How did you manage urs? The bankers to confirmed it wasn't possible after several failed attempts @synchronisn my Acct.

So can Pocket moni co-exist on the same phone with firsmobile?

Whst is Max AMT of fund that can be transferred per transaction and per day on pocketmoni?

Many banks deactivate their Master and Visa cards for internet banking. They only make them useful for ATM withdrawals and POS
payments. If you want to activate for internet transactions you have to apply for that. Is it possible to fund your pocketmoni with such internet-inactive cards?

Last, apart from the 200 naira charges per transaction, what other advantages does pocketmoni have over firstmobile? I sincerely don't like to duplicate softwares.

puskin:


2 etranzact platforms cannot work on the same fone.......but there is a work around. I know dis cos I have configured 2 different accounts (Firstbank account and Intercontinental account) on one platform......I used the I-mobile platform but I could have as well used the firstmobile own........both accounts worked seamlessly.

speedy4u:

I replied ur post but it has been hidden for some reason I know not. Administrator, pls release my post. There's nothing incorrect about my post. Please.

alstacs:

How did you do that. I nearly did that on my IMOBILE then cos I saw an option of adding card and was tempted to enter First bank virtual card. Unfortunately I overcame the temptation.

Just wonder why etranzact doesn't have FAQ on their site. Explanation on Most of the options on their platforms is so scanty that you wonder what some stuff mean.

Glad and impressed some of you guys are really good and into all these. Strange customer care and people in charge of these in banks have limited knowledge on these issues.

karadjorje: [[color=#006600][/color]does etranzact permit purchase of bulk voucher pins.

THANKS FOR UR response.
If I can only buy pins at face value where will the 5 percent bonus on all recharge come from.

speedy4u:

U didn't have to overcome the temtation because u were on course. But b4 u can add firstmobile virtual card to the Imobile already installed & working on ur phone, u must first activate the firstmobile card b4 it can be added. But rmbr since you can't activate d card with the same phone no, u have to activate it on their website. After activation, u can then add the firstmobile card to Imobile using d add card sub menu.

bily:

how can i add the first mobile card to a pocketmoni account under add card?
tried your method it says profile already exists, is there another way out?

bily:

i used to send money from firstmobile to pocketmoni account at no charge but now they have started charging the normal N200 per transaction. so i want to see if its possible to add the card to my pocketmoni account

dianusoul: how can I move fund from my Bank account to my Pocketmoni account using my phone without the internet and again, can I add my Zenith VISA Card to the card management menu directly without much stress. thanks

speedy4u:


You said you tried my method. Pls explain what exactly you did, so i can see where i can help. However, this is how to add an etranzact card to your pocketmoni.

On Pocketmoni main menu, click Services >> Card management >> Add Card >> Enter Card details correctly >> Click add.

You said you got response "profile already exists". To have received that response, it might be that you have tried adding that same card to your pocketmoni before (with or without success). if you had tried adding the card before WITHOUT success, the pocketmoni application in your phone had stored the card details as an added card. You need to follow this procedure to delete card. Click Services >> Card management >> Delete Card >> Select the card from those listed >> Delete. Having done that, try adding the card again.
Now if you had earlier tried adding the card WITH success, you don't have to add it again because it already an added card to your pocketmoni.



It is very possible to add the card to pocketmoni. Follow the procedure i showed above. I dont seem to understand this, kindly explain. "i used to send money from firstmobile to pocketmoni account at no charge but now they have started charging the normal N200 per transaction"

bily:

when you open a firstmobile account, you are given a virtual etranzact card, since its an etranzact card though attached to firstmobile, i thought i should be able to add it to my pocketmoni account. i have tried this to no avail. keeps saying profile exists even on a newly install pocketmoni application. it is very possilbe that firstbank has blocked it. the reason why i wanted to add it is because the N200 charge per transaction to other bank on firstmobile is killing!

so i tried sending money from firstmobile to pocketmoni using fund transfer to card option, then under card number, i input my pocketmoni phone number. this has been working for me for a while without incurring the N200 charge. used it for several months now. but now the N200 charge also applies to sending money to pocketmoni via fund transfer to card option.

so for those who have successfully added the firstmobile virtual card to thier pocket moni account could you give us a detailed step by step explanation. i have tried everything i can think of