I might just consider doing this but I just feel jumia should do this since I have done my part by contacting my bank. I feel jumia aren't been transparent with me.

ritmek:


I would advise you write to Quickteller and share the transaction details with them to avoid this back and forth with Jumia because obviously funds didn’t get to Jumia, it just might be stuck at Quickteller’s end

That's what I have been doing since Friday March 11th. I have stopped tweeting tech stuff. See my twitter handle in my profile.

chinonyinye:
Please call them out on Twitter o and when they tell you to dm them, refuse. Tell them to settle it on the TL

Did you send a message to quickteller yourself?? Also did you have a similar experience? If so kindly share.

blessedchild234:
that's how i got a response from jumia stating the money would be reversed between 3-7 days.

I will say to a good degree. You know trust is quite expensive in this country. He knows better not to mess up because it is a cooperate account. I will not give up till I get back my money.


I have all the essential details and evidences with respect to this transaction.

yanabasee:


How well do you trust your account officer?



They have a way of converting such transfer into a domicile account... And if you give up on fighting for it, thy go home with it ...

Obviously it was. The account I made the transfer to was quickteller business payment domiciled at wema bank. Writing to them is what jumia should do.

The only thing they keep telling me is to return to my bank. All I'm interested in now is for them to tell what the situation is at wema bank. That is, whether the got into the account or not.

ritmek:
From your message, I guess Quickteller was the payment gateway, maybe you should send an email to Quickteller.

Thanks for your input. I'm sorry if my response was harsh.

yanabasee:


I know it isn't your right to get to that extent.... I was only trying to contribute to see if that could help...


Since you'll be writing CBN, then that's a great step.

I don't know how to purchase items properly on platforms like amazon, bestbuy, eBay etc. I happy to learn.

From your experience you narrated it just shows that they have a bad reputation. It's the first time I took the risk of paying before delivery and this is because that option no longer exist on their platform.

There are times I will be speaking to their agents and they will just hang the call on me. It's been a terrible ordeal for me.

immortalcrown:
You no see Amazon. You have not learnt your lesson.

My Experience, all in the year 2020
Jumia canceled my order after 3 weeks. The ordered item cost about 350k and I paid the money the moment I placed the order. They disappointed me after 3 weeks. Their reason was that the item could not be shipped into Nigeria because of Covid-19 lockdown. But before I placed the order, I saw available for delivery on the product details.

After the cancellation, I gave Jumia the benefit of doubt by ordering another item that cost about 450k. This item also has, in its description, available for delivery. . This time around, I called Jumia customer-care line to confirm that the item was really available for delivery. The agent who spoke with me assured me the product was already in Nigeria for delivery once I pay for it. I paid the money and waited for another 3 weeks. Eventually, Jumia disappointed me again and gave the same reason (not shipped to Nigeria because of the lockdown). This clearly shows that either the agent who claimed the item was available was ignorant of the item condition or the agent was a trained scammer.

The one that made me write Jumia off was when I bought a mouse from the Jumia. I ordered an invisible-optical mouse. Jumia delivered the mouse and invisible optical is carved on the mouse. CARVED, not even a sticker. But the mouse was not invisible optical when I turned it on. Invisible optical means the mouse will not show any light. This makes the battery last up to a year or more if you do not use the mouse for heavy applications like Maya, Blenda and Coreldraw. The one Jumia gave me shows light even as invisible optical is carved on the mouse. My younger brother has the same brand and model of mouse and his own does not show any light. The design, label and shape are the same. But the one Jumia delivered shows light while my brothers own does not show any light.

I spent time and money calling Jumia for about more than a week before Jumia took the mouse. And Jumia did not return my money immediately. The money went through Jumia wallet and took at least three working days before I could withdraw the money from the wallet.

It's not my responsibility to contact wema bank on this issue. It's jumia's responsibility. I have told them I will involve cbn's consumer protection department on this issue. I will do anything within the law to get my money back.

I mean the money didn't mysteriously disappear.

yanabasee:
You should go to Wema bank and lodge your complain as well... Seek yo see their boss and asked that they confirm the account name and the details of their transactions from your account. Even tho this might be very difficult for them to listen.


Write CBN.

I have sent them the transaction reference. As a matter of fact the reference code is part of the details in the receipt of transfer.

portplus:
Demand for the transaction reference from your bank and send same to Jumia.
You will definitely get a refund.

That's what I'm asking from them. They need to tell me what the situation is with wema bank. So far they have said absolutely nothing. Access bank already told me that the transfer was successful. Jumia haven't provided me with anything.

Just yesterday evening I got a call from one of their agents telling me to go back to the bank and fill a reversal form again. I told her no that I have already done that. I told her to report to their finance team that I need to know if they have contacted wema bank to verify if the money got to the account and with evidence too. Nothing so far. It's quite sad.

Loewe:


Jumia is a reputable shopping website. I reckon it's more of a bank issue than any other thing. If the bank is yet to give them a report, they may not be able to do much.

I suggest you exercise some patience while still maintaining communication. They will resolve it eventually.

On Friday March 11, 2022 I placed an order on jumia worth N598,557. This order was placed in the early hours of Friday before 7am. Unfortunately the confirmation mail I got was a cancellation of the order that payment was not received. I had actually made a transfer using my mobile banking app (access bank) to a wema bank account with account name quickteller business payment. This was the account that came up when I checked out on jumia to make payment.


I waited till 8am to call jumia and tell them what just happened. I also reached out to them through their twitter handles. They requested for the receipt of transfer which I provided. I was also told to go to my bank to verify if the transfer was successful. I quickly reached out to my account officer who ran a check on my account and confirmed that the transfer was successful. I told jumia the response from my account officer and they said they would relay the issue to their finance team for proper investigation.


On Tuesday March 15, 2022 I got a mail from them after investigations. I was told to return to my bank and lodge a complaint and as well fill a form for reversal. The resolution of the complaint from my bank after two days was that the transfer was successful. I was told to tell jumia that they should contact wema bank to verify the transfer.


The problem is that in all my conversations and series of calls with jumia they have vehemently dodged questions related to wema bank. A couple of their customer care agents I spoke with confirmed that the account belongs to them. Jumia haven't provided me with any evidence to show that they didn't receive the money. They haven't told me if they contacted wema bank or not. This all smells of foul play.


It's more than a week now and they are still with my money. I have shown them receipt, my statement of account up until Tuesday last week and also the image of what happened on checkout on their platform.


They have told me they will carry out another investigation. I have told them I need evidences and especially if they have contacted wema bank. I also told them that definitely I will not relent until I get my money back. I'm also considering legal action. Hopefully it doesn't get to that but I'm ready for anything.


Please I'm seeking for your thoughts and ideas on how to resolve this.

Yeah I'm.

I'm also happy to announce that I got the money earlier today.

Thanks to everyone for your ideas and inputs here and there. I totally appreciate.

callme9mm:
Yes I am. Are you too ?

I hope you found a solution to the Swift transfer.

Thanks for the link. The sender wanted to use SWIFT because it's more secured. He didn't want to use these other alternatives. You know we Nigerians have a "reputation". Thanks all the same.

HassieMalcomson:
SWIFT transfers are not quick as PayPal and Payoneer transfers. Usually, they take 1-4 working days to send SWIFT payments into your account. Or even in some cases, it can take more time because banks check anti-fraud and anti-money laundering procedures in this regard. In many situations, they also ask for proof of income from the receiver. However, you should also follow these guides https://digitalcruch.com/swift-code/ about inserting SWIFT code correctly because a mistake of a single digit could also create a mishap.

If I share my personal experience then I got a payment from a Swiss client through SWIFT last year but my bank didn't approve it because they were not satisfied with provided documents. They returned it to the sender's account. I think instead of SWIFT, you should try PayPal, Stripe or even Wise. Yes, they can link your bank account with these platforms and can smoothly receive your international payments.

Thanks a lot bro. I will get to the root of it and I'm optimistic it will turn out well.

Nice to see that you are a programmer as well.

callme9mm:
Okay go to your bank or call them first. The money might be hanging somewhere and just waiting for them to have it deposited.

I will try that as well. Although it's a direct bank transfer.

engrksa:
Ask your sender to contact the sending platform.

Wowww!! I will check right away. It's a new domiciliary account though but I don't think there is any problem with it. These are the details I submitted:

* My account number
* my account name
* my bank name
* access bank swift code.

callme9mm:
Too long. You should have received it.

These are the possible problems;

Recheck your info,

Check if your account have a limit .

These are the 2 problems you can encounter.

I use access bank. A transfer was initiated on Friday from abroad but I haven't received the money yet that's why I wanted to learn from the experiences of others.

callme9mm:
I received them via my Fidelity Bank.

I have done such transactions about 3 times, and they all came in under 24hrs.


Are you encountering any problem with swift transfer?

Which bank do you use?

callme9mm:
Less than 24hrs. It shouldn’t be more than 24hrs. I received mine under an hour.

Who here has received money from abroad directly to bank account through swift transfer??

How long does it take to receive the money?

Yeah bro.

TheManOfTheYear:
Did you land the gig bro?

Bro your story is quite funny ���. I have been laughing all through. E be like say devil just remember you that day.

I had a similar experience recently. I was suppose to have a zoom call for a Ruby on Rails position. The call was to finalise a few details about the role. The issue I had was with Internet connection. I use airtel's mifi. Just exactly the time for the call, my Internet connection went bad. OMG I was sweating profusely because the person I was suppose to have the call with keeps to time.

Quickly, I had to subscribe for 1gb data on my mtn yet it was still unstable. Thankfully, we were just able to have the call with a few network glitches here and there. In the end I had to apologise for the inconveniences experienced.

This just goes to show you what developers in Nigeria go through and it also speaks volume of our resilience and persistence to keep going irrespective of the challenges we encounter.

Having a good solar system will help with power supply challenges. With regards to Internet connection, just subscribe to different networks.

I hope you land the gig.

Supreme145:
After sending loads of applications for remote web dev positions throughout December without success I stopped applying and went into blockchain development. Last week I was replying a message on my LinkedIn account when I saw this jnr WordPress developer vacancy that popped up. I just applied since it takes less than a minute to do so on LinkedIn.

I was surprised when they sent me a mail two days later with a link to an assessment which I took and submitted. They got back to me some days later to fix an interview date, I choose Feb 9 among the listed options. The time options included 7pm, 7:15pm and 7:30pm and I chose the 1st option. The interview was supposed to last for just 15 minutes.

I left Chelsea's match that I was watching at half time to prepare for my interview. I asked one of my Nairaland friends for data and he sent me 3gb, I was all set up by 6:44 pm with a Bluetooth that I borrowed from a friend for the occasion. I didn't want any stories. If only I knew what was lying in wait for me....6:52 pm.....Boom!!! NEPA took light.

My laptop was fully charged but knowing fully well that my battery was not trustworthy, it would last 2 hours when it's in a good mood and 5 minutes on it's angry days. I grabbed my charger and extension and ran off to a nearby restaurant in my area. You think Usian Bolt can run baa? If you see my speed this evening you will like me. It was a combination of Bolt and Ben Johnson. I ran like a criminal that was escaping an angry mob about to lynch him, with the way I was grabbing my PC under my armpit I could easily be mistaken for a thief by the way.

I got there by 6:59 pm, plugged my stuffs and connected to the zoom call by 7: 02 pm, the beautiful oyinbo woman was already waiting. While she was in a well lit apartment, I was in a place with red and blue bulbs with my face barely visible even though I supported the light with my phone torch light flashing straight to my face.

She smiled immediately I came online, and murmured something, omo the Bluetooth was not connected o. Something I tested before connecting to the call, I was fumbling with my Bluetooth settings while she kept talking and gesticulating if I could hear her. The Bluetooth was connected to the system but was somehow not working, she saved me from my misery when she suggested we port to google meet for the interview.

I used the opportunity to check my Bluetooth settings well and connected to the call through a link she sent to my mail almost immediately. In the middle of the interview the restaurant gen went off throwing everywhere into darkness.... Omo!!!

I had to keep shining teeth and stretching my small eyes to its elastic limit because they were the only visible things from my end. She burst into laughter and I couldn't help but join her. It was as if she was in heaven calling someone in hell. I apologized and she told me not to worry that she understands amidst another bout of laughter that she was struggling to contain.

She shaa finished the interview with the normal I will get back to you after accessing the performance of other candidates, I still apologized for my interview settings hoping it won't affect my chances, she assured me that it won't have any bearing on her decision making as regards to selection of the successful candidate. She couldn't stop smiling throughout the interview that lasted for like 20 mins.

I packed my kaya and went home. I laughed my heart out while I narrated everything to my friend who rolled on the floor with laughter. The image of my eyes and teeth in darkness was so hilarious. This was actually my first interview and it will definitely live long in my memory.

Have you experienced something similar?? Please share for the fun

Thanks. From what I understand you have an account with wise that enables you to receive money in USD.

Northmall:


I don’t understand what you mean by using a dorm account to get the USD. The exchanger I use is a Nairalander @Pman06, do your due diligence before transacting with any exchanger.

Please how do you mean payoneer checking account?

404Dev:
Transfer wise doesn't send to NGN accounts again. So you either use a payoneer checking account or a dom account.

Are you using a domiciliary account to get the USD and what exchanger are you using??

Northmall:
I receive USD to my Wise account and send to an exchanger that pays Naira into my bank account.

Are there people here that use transfer wise (now wise) to receive payments from clients?

I'm asking because from my research I read that CBN banned their services here in Nigeria. Consequently, one can't use their service to send or receive money.

For those using their services I have two questions:

* do you get your money in naira?
* do you use a domiciliary account to get your pay in dollars?

tensazangetsu20:

Use usdc it's a stable currency and the exchange rate on binance p2p is actually better than black market. it's 570 to a dollar.

Thanks. I will take that into consideration.

tensazangetsu20:
Cryptocurrency with usdc. You can use Remita or azimo if you don't want to open a dorm account.

The employer actually offered to pay in bitcoin but I'm not really into cryptocurrency and I don't want to have to deal with the volatility of digital currencies. I just want normal USD payments.

Ammishaddai:
Why are you avoid PayPal? So sorry for digressing your thread a little

I thought Nigerians can't receive money but can only send money. I know there are ways around it but I don't want to go through that.

DrLevi:

Aboki.africa solves that problem very easily

Thanks immensely. I'm currently going through the website. Seems it's a good platform.

Hi fellow devs! How do you receive your pay or salaries for the companies you work for abroad? What are the legitimate options? I don't want the one that involves going through the hassle of creating a PayPal account.

I have a payoneer account but to make a payment request to my employer/client their policy stipulates that I ought to have received payment of about $5000 which I haven't.

I'm about to get an offer so I will be grateful for your inputs. Thanks.

you can now code in your browser using vscode editor without installing it on your local machine. this is quite impressive. as a python dev i have been testing it out and it has good support for python and some other languages. just go to https://vscode.dev/ and try it out. you can also learn more about the project by visiting https://code.visualstudio.com/blogs/2021/10/20/vscode-dev.

Use a virtual machine. Download oracle virtual box for mac operating system. Check if there's an official Windows 11 iso file available at the moment since Windows 11 was just released. Search for videos on how to install guest operating systems on a host machine on YouTube. That should be enough.

fletcherichie:
Please guys how do I install Windows 11 on my macbook pro M1 chip 2020