Come celebrate with Airtel at The Lagos Countdown 2013 Event holding at the Bar Beach from 6pm on December 3.

Airtel is offering tickets for its subscribers to attend one of the biggest star studded concerts of 2013 that ushers in the New Year.
The tickets are valued at N10, 000 but as an Airtel subscriber you will receive your electronic ticket by sending your name to the 35299 short code for only N100.

Once again, send your name to 35299 for your ticket to join Airtel for lots of fun, hospitality and gifting at the Bar Beach concert on December, 31 2013.

The event is powered by the Lagos State government.

Airtel Unveils BBM Bundle for Smartphones

• First Nigerian network to launch Monthly, Weekly and Daily plans

Lagos, Nigeria; November 11, 2013: Leading Telecommunications service provider, Airtel Nigeria, has become the first service provider to create a special Blackberry Messenger (BBM) bundle for the teeming number of Nigerians who now use the Blackberry Messenger (BBM) for Android and iPhones.

This bundle provides great opportunity and access for Airtel customers to chat with friends, family and loved ones, as much as they want with the monthly plans, which allow unrestricted data usage for BBM-related activity within a 30-day subscription window.

To enjoy the special BlackBerry Messenger offering for smartphone users, customers are to dial *440*22#, *440*23# and *440*24# for the Monthly, Weekly and Daily plans respectively.

The Airtel special BBM daily plan attracts N100 charge; the Weekly plan goes for N200 while customers can activate the Monthly plan for N300. All these plans enable customers enjoy a full month BlackBerry Messenger access.

According to the Chief Operating Officer and Executive Director of Airtel, Deepak Srivastava, the newly introduced BlackBerry Messenger Bundle for Smartphone, which is coming less than a month after global launch of service, affirms the company’s innovativeness and customer-centricity.

He asserted that Airtel is always swift in its response to impact customers with the latest technology trends, especially those that provide them great telecoms experience.

“The demand for BlackBerry Messenger on smartphones is unprecedented and as a company that thrives on innovation and customer satisfaction, we had to be swift in providing our customers with added value and further delight their BB service experience with the BBM bundle plans. In addition, the offering will enable our customers to experience the efficacy and robustness of Airtel’s 3.75g service”, he said.

Ends

About Bharti Airtel Limited
Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, India, the company ranks amongst the top 5 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G services, fixed line, high speed broadband through DSL, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G mobile services. Bharti Airtel had over 264 million customers across its operations at the end of July 2012. To know more please visit, www.airtel.com
Emeka Oparah | Director, Corporate Communications & CSR | Airtel Africa | M : (+234) 802 222 1120 |O : (+234) 802 192 1120|E : Emeka.Oparah@ng.airtel.com |W: http://ng.airtel.com | Airtel HQ, Plot L2, Foreshores Estate, Banana Island, Ikoyi, Lagos, Nigeria

The race is for N10 million! All you need to do is show your talent, prove to the judges that you are better than the other people on the team and you will walk out with the money!

Send your short video clip of your talent to https://ng.airtellive.com/ngt. Ensure you fill in your details!

Do not forget we are talking about N10 million here!

The race is for N10 million! All you need to do is show your talent, prove to the judges that you are better than the other people on the team and you will walk out with the money!

Send your short video clip of your talent to https://ng.airtellive.com/ngt. Ensure you fill in your details!

Do not forget we are talking about N10 million here!

Airtel Nigeria has a variety of data bundles available for you to select from. See table below:
Plan Data Allowance (CURRENT) Retail Price (N) Validity period USSD Activation Code
Trial 1MB 0 1 day *141*13*1#
Entry 4MB 50 1 day *141*11*9#
Daily 10MB 100 1 day *141*11*1#
3-day 25MB 200 3 days *141*11*8#
Weekly 50MB 300 7 days *141*11*2#
Easy 80 MB 500 14 days *141*11*3#
786 plan 125 MB 786 30 days *141*11*786#
Lite 260MB 1,000 30 days *141*11*4#
Midi 325MB 1,300 30 days *141*11*5#
Smartphone1 650MB 2,000 30 days *141*11*6#
Smart phone 2 1.3GB 3,000 30 days *141*11*7#
Plus 3.9GB 5,000 30 days *141*12*1#
Max 6.6GB 8,000 30 days *141*12*2#
Premium 13.3GB 15,000 30 days *141*12*3#
Prime 19.9GB 22,000 30 days *141*12*7#
Day 150MB 500 24 hours *141*12*5#
Night Time (Off Peak)3.9GB 2,500 30 days *141*12*4#
Weekend 3.9GB 3,000 30 days *141*12*6#
To Check Data Usage - - *141*11*0#

You can also dial *141*1# to see all our data plans!

Airtel Nigeria has commence a program where people can drop their old device and get a new one at a N10,000 discount. This discount is exciting and different; it is broken down into:
- N4000 recharge credit
- N4000 data credit
- N2000 discount on phone price
This program is called the Upgrade Program. Right now, this program is available on the Samsung Star and Nokia Lumia 520. Note that any phone you bring will be accepted.
Visit an Airtel Shop while stock last!

Airtel Nigeria has data plans specially for using the Facebook or Whatsapp platforms.

For Facebook, the plan is called Unlimited Facebook. As the name implies, you can use Facebook without limits for just N300 per month. Dial *688# to activate!

For Whatsapp, the plan is called Unlimited Whatsapp. You can use the Whatsapp plan without limits for just N100. Dial *948# to activate!

Visit the Airtel blog www.airtel-nigeria..com for more information on all our products!!!

Lagos, Nigeria, September 19th, 2013: Nigerian music heavy-weight, 2face Idibia is expected to set the Agege Township Stadium alight this Sunday, September 22nd, 2013, for the Closing Ceremony of the Airtel Rising Stars Africa Championship.

Also the youngest Nigerian non-inheritor millionaire and winner of the inaugural edition of the Nigeria’s Got Talent (NGT) Television show, Amarachi Uyanne, and the first runner up of the NGT competition, violinist, Godwin Strings are slated to perform at this event.

Big Brother Africa – The Chase Housemates, Melvin Oduah and Beverly Osu will also add colour to the occasion as they storm the venue of the championship to support talented kids drawn from 16 African countries. Meanwhile, Arsenal legend, Robert Pires, has also confirmed his attendance of the closing event. He will arrive Nigeria on Saturday, September 21 for the Grand finale

Nigeria’s topnotch songster, 2face will light up the stage and take excitement to a higher level as he performs hits from his rich repertoire of songs while Amarachi Uyanne and Godwin Strings will also relive moments of the maiden edition of the NGT show as they perform to thrill guests with what some enthusiasts have dubbed avant-garde entertainment.

This year’s edition of the ARS kicked off Monday at the Agege Township Stadium with host Nigeria recording respective victories in the opening group matches against Kenya female and DRC male teams.

The Airtel Rising Stars Africa Championship, which kicked off on Monday, is part of the Airtel Rising Stars programme, a soccer talent initiative that has focused on identifying and nurturing soccer talent.

Broadcast by SuperSport and Canal Plus, the Airtel football competition provides the perfect platform to spot top soccer talents from the continent.

Over 600 aspiring footballers travelled to Lagos to participate in the Airtel Rising Stars Africa Championship. The countries that are participating are - Kenya, Tanzania, Madagascar, Malawi, Ghana, Zambia, Gabon, DRC, Burkina Faso, Chad, Congo Brazzaville, Uganda, Niger, Nigeria, Rwanda and Sierra Leone.

Segun Ogunsanya, the Chief Executive Officer and Managing Director of Airtel Nigeria, said: "Airtel has signed broadcasting pact with SuperSport and Canal Plus to ensure that young aspiring footballers get the Pan African media exposure they deserve. Fans across the continent have the opportunity to view the dazzling skills of these extremely talented players."

Mr. Ogunsanya confirmed that as part of its partnership with DSTV’s sports channel, SuperSport, the Boys and Girls final matches will be broadcast live on Sunday September 22nd.

The best players of the tournament will participate in football clinics under the supervision of the best coaches of the Arsenal FC and Manchester United soccer schools. The clinics will be held in April 2014 in Lagos (Nigeria) and Lubumbashi (Democratic Republic of Congo).
The Airtel Rising Stars Africa U-17 soccer tournament is a unique pan-African initiative of Airtel Africa designed to create a pool of talents to feed the national football teams of African countries.

Lagos Nigeria; September 10, 2013: Leading telecommunications service provider, Airtel Nigeria and Nokia, have partnered to provide Nigerians the opportunity to exchange any of their current handsets for one of Nokia’s swank smartphones, the Lumia 520.

To qualify for the Airtel/Nokia phone upgrade programme, customers need visit any of Airtel shops with their old but functional device of any given brand and network, then pay an exchange fee of N23, 990, to own the Lumia 520.

The offer also gives customers who embrace it up to N10, 000 worth of value for exchanging their old devices for the new Lumia 520 as they stand to enjoy 6 months free airtime for on net calls and data worth N6, 000.

In addition, customers will also enjoy the device value discount worth more than N4, 000, based on the current market retail value of N28, 000.

Speaking on the offer, the Chief Sales Officer of Airtel Nigeria, Inusa Bello, said the initiative is another first by any operator in Nigeria, saying it will further provide telecoms value to Nigerians in line with its commitment to become the most loved brand in the daily lives of Nigerians.

Said he: “the phone upgrade programme is yet another unique initiative by Airtel and Nokia to provide Nigerians a rare opportunity to own smartphone devices, complete with innovative applications to enhance their communication experience. Also, the additional value of free voice and data services is one more reason for consumers to port to Airtel.”

General Manager, Nokia West Africa, Mr. Chris Brown said Nokia was ecstatic that the Lumia 520 had been chosen as the smartphone of choice for consumers to get their first smartphone experience on. He also applauded Airtel for leading the way on a much requested upgrade opportunity which will offer consumers the best starter kit with the device discount and a fully loaded phone with free airtime and data for easy internet access.

So Guys! There is a gist going round about Airtel using MTN’s blackberry internet service to tweet.
Here is what ACTUALLY happened.
As we all know, Airtel sponsors Nigeria’s Got Talent. In preparation for the auditions coming up, Airtel had asked their social media community to send in their videos showcasing talents that can qualify them for direct entry into the auditions. They had shared their YouTube mobile upload e-address for people to send their videos to.
So, someone, had used an MTN Blackberry to send in their audition video to this e-address, which automatically means it would feature on the Airtel YouTube page for the competition. Now, you might ask why it still appeared on Airtel’s twitter page. It showed on Airtel’s twitter page because their YouTube account is synced with their Twitter account. So, whatever post goes up on YouTube automatically goes up on Twitter as well.
Get it?
Anyways, now you know:
- Nigeria’s got talent is calling for online auditions. If you have got talent to show, send your 1 minute video to pwwqc1ssx6pl@m.youtube.com
- You can upload a video to YouTube via your Mobile Upload e-address. To find yours, go to your YouTube Page and click on settings.
- You can sync your social media accounts such that when you put up a post on one social media platform, it appears on the other.
Thank you!

Dear Customer,

My name is Zino. I manage Digital Marketing for Airtel Nigeria.

Your complaint has been heard and noted.

Kindly drop your number so I can share feedback with you.

Warm Regards
Zino

Leading telecommunications service provider, Airtel Nigeria, has deployed mobile device/data experts to its shops to provide customers with data and device solutions to boost their product knowledge and enhance their experience on the company’s products and services.

The ‘Airtel Techies’, a team of tech-savvy young men and women would always be on hand to attend to customer queries and concerns at Airtel Shops.

Customers can also resolve technical problems by accessing Airtel Techies online and offline via Email on customercare@ng.airtel.com and Hotline on 4141 as well as Facebook on www.facebook.com/airtelng and Twitter on www.twitter.com/airtel_care.

Speaking on the initiative, the Chief Operating Officer/Executive Director, Deepak Srivastava, said the introduction of Airtel Techie further confirms the company’s customer-centricity and innovativeness.

Mr. Srivastava emphasized that the drive to consistently delight customers with best in-class service delivery remains Airtel’s priority as the company exists primarily to meet the expectations of its numerous customers.

“As telecom consumers, especially the youth, increasingly embrace Airtel’s robust 3.75g network that covers the 36 states of the federation and Abuja, there is a corresponding increase in the use of data-enabled and high-end phones. Naturally, enquiries on data and devices as well as other concerns are on the increase. That informed our decision to provide round-the-clock solutions to customers in this regard”, Srivastava stated.

According to him, Airtel is offering Nigerians one more reason for telecommunications subscribers to port to its superior network by going the extra mile to provide specialized services for their devices.

Airtel Nigeria has continued to increase its service footprints across the country through the deployment of Express shops, with the latest being the commissioning on Thursday of a shop inside the University of Lagos campus.

On a visit to any Airtel shop, visitors can clearly identify the Techie specialists through their ‘Airtel Techie’ branded shirts.

Airtel Internet Settings
To have access to the internet on your mobile phones and tablets or other data enabled devices, you will have to ensure your APN settings are configured correctly on the Airtel 3.75G network.
APN simply means Access Point Name. This is a requirement on the network for all data users. It is your gateway to accessing the web on the Airtel Network. Our APN is internet.ng.airtel.com. If your phone/device has no APN settings or incorrect APN settings, you would be unable to access the web.
Typically, once you insert the Airtel SIM, the settings are automatically configured. However, a need to configure manually might occur. This varies from device to device.
For iPhones/Ipads
iPad 3, iPad 4, iPad Mini
Go to Settings> Cellular data> APN settings> APN> type in the following details:
• Username: Please leave blank
• Password: Please leave blank
• Access Point Name (APN): internet.ng.airtel.com
• Home Page: www.ng.airtel.com
iPhones 3G and 4
Go to Settings> General> Network> Mobile Data Network> APN>type in the following details:
• Username: Please leave blank
• Password: Please leave blank
• Access Point Name (APN): internet.ng.airtel.com
• Home Page: www.ng.airtel.com
iPhone 4S and iPhone 5
Go to Settings> General> Cellular> Cellular Data Network> APN>type in the following details:
• Username: Please leave blank
• Password: Please leave blank
• Access Point Name (APN): internet.ng.airtel.com
• Home Page: www.ng.airtel.com
For Android Phones and Tablets
Go to Settings> More Settings> Mobile Network> Access Point Names>Click on Menu options> New APN> Name> type in access. Click on APN>type in the following details:
• Username: Please leave blank
• Password: Please leave blank
• Access Point Name (APN): internet.ng.airtel.com
• Home Page: www.ng.airtel.com
Click on Authentication type> type in PAP
For Nokia devices
Windows OS e.g. Lumia Series
Go to Settings> Mobile Networks> Edit APN>type in the following details:
• Username: Please leave blank
• Password: Please leave blank
• Access Point Name (APN): internet.ng.airtel.com
• Home Page: www.ng.airtel.com
Symbian OS e.g. Nokia N8
Go to Settings> Connectivity> Admin Settings> Mobile Data> Access Point name>type in the following details:
• Username: Please leave blank
• Password: Please leave blank
• Access Point Name (APN): internet.ng.airtel.com
• Home Page: www.ng.airtel.com
Symbian OS e.g. Nokia C5
Go to settings> settings> Connection> Packet Data> Access Point>type in the following details:
• Username: Please leave blank
• Password: Please leave blank
• Access Point Name (APN): internet.ng.airtel.com
• Home Page: www.ng.airtel.com
For Blackberry Phones
OS 7 e.g. Bold 5
Go to Options> Device and Status information> Advanced System settings> TCP/IP> Click on APN settings enabled>type in the following details:
• Username: Please leave blank
• Password: Please leave blank
• Access Point Name (APN): internet.ng.airtel.com
• Home Page: www.ng.airtel.com
OS 5 e.g. Bold 2
Go to Options> Advanced Options> TCP/IP> Click on APN settings enabled> Click on APN>type in the following details:
• Username: Please leave blank
• Password: Please leave blank
• Access Point Name (APN): internet.ng.airtel.com
• Home Page: www.ng.airtel.com

You can also get the settings by sending ‘S’ to 232.
For further assistance and inquiries on how to get APN settings on your phones/devices and how to browse the internet in general, get in touch with us through the following avenues;
• Call 111 toll-free and 24hrs to access our Customer call center and log your complaints
• Visit any of our shops/showrooms across Nigeria.
• Log your complaints on our Twitter page @AirtelNigeria
• You can also reach us on our Facebook page www.facebook.com/airtelng

Lagos Nigeria; April 04, 2013:
In line with its commitment to offering best telecoms experience to Nigerians, leading telecoms services provider, Airtel Nigeria has introduced “WhatsApp” data application packages to its subscribers.

This follows a cross-promotion agreement with “WhatsApp Inc.” that secured for Airtel Nigeria the exclusive right to launch “WhatsApp” packages in Nigeria.

To access the Airtel “WhatsApp” bundle, customers are to dial *948# at N100/month to enjoy the service exclusively on Airtel platform.

Speaking on the new offer, Olu Akanmu, the Chief Marketing Officer of Airtel Nigeria, described the “WhatsApp” data bundle service as the first of its kind in the country. He said that it would provide great a channel to connect Nigerian youths to their friends with unlimited access.

According to him, the new package, which is available to all prepaid subscribers, attracts no deductions from the user's data bundle or airtime balance.

“Coming at a time when we are about to start Mobile Number Portability in Nigeria, and with our robust 3.75g broadband strength spread over 180 cities across the country, our customers have just been handed another winner in our collection of bespoke data services through WhatsApp. We shall continue to push harder to realize our vision of becoming the most loved brand in the daily lives of Nigerians”.
Customers who activate data bundles of 200MB or more can also enjoy unlimited access to “WhatsApp” without having to pay for the value-added service.

“WhatsApp” is considered one of the most popular mobile applications worldwide, owned by “WhatsApp Inc.” The application allows instant chat features, file & location sharing and more via smart phones through the Internet.”

Hello! The Airtel FB and Twitter handles offer you direct access to the customer care representatives. With this, your network issues can be easily and quickly resolved. Thanks.

aze: you mean we should spend the whole day over your cra.ppy network trying to connect and reach you with almost a next-to-non existent data network?

Your empolyer must be embarrassed and ashamed of your.post here. They lack quality service hence the Twitter and Facebook addy.u posted Why? because customer care doesn't exist.

Hello Guys!!!

I work with Airtel and would love to help out with your complaints.

Please, can you share your phone numbers and complaints with us to enable us solve the issues?

You can do this by sending a message to us on Facebook or Twitter, or even as a reply to this post.

Facebook address: www.facebook.com/airtelng
Twitter address: www.twitter.com/airtelnigeria

Thank you very much!

Airtel Unveils Data Plan for BlackBerry 10
• Offer customers unlimited BBM access and more bytes
Lagos, Nigeria; March 6, 2013: Shortly after becoming the first operator to sell the flagship BlackBerry 10 in its shops nation-wide, leading telecommunications service provider, Airtel Nigeria has unveiled special data bundled packages exclusively for the top notch smartphone device.

The Airtel’s BlackBerry10 (BB10) Data Plan which features three different bundles: BB10 Max, BB10 Mid and BB10 Lite, is currently the best package in the country as customers get up to 1.5GB, offering more bytes than any other in the market.

The Airtel BB10 plan is available to both prepaid and postpaid customers. Postpaid customers can access the data plan by contacting their Key Account Managers or visiting the nearest Airtel showroom for activation.

Airtel prepaid customers are to dial *440*7# for the BB10 Max monthly plan; *440*10# for the BB10 Mid monthly plan and *440*13# for the BB 10 Lite monthly plan.

In addition, prepaid customers can also activate the plan via sms by sending BBM, BIM and BLM for BB10 Max monthly, BB10 Mid monthly and BB10 Lite monthly, to special code 440.

With data speed up to 42mbps and presently the largest 3G network in Nigeria covering 36 states + FCT, enjoying the latest BB10 smartphone is best done on Airtel network.

The Airtel BlackBerry 10 Smartphone sells for N100, 000, while the special data bundle offer would last for three months.

For further enquiries please contact us on:
Website – www.ng.airtel.com
Facebook – www.facebook.com/airtelng
Twitter – www.twitter.com/airtelnigeria
Youtube – www.youtube.com/airtelnigeria

Airtel Launches BlackBerry Z10
• Phone available across Airtel shops
• Personalized delivery options still available
Lagos, Nigeria; February 24, 2013: Leading telecommunications service provider, Airtel Nigeria, has become the first mobile operator in the country to announce the availability of latest BlackBerry Z10 Smartphones in its show rooms across the country.
Airtel Customers who had pre-ordered for the device online and through its retail outlets across the country can now take delivery of the Smartphones at their preferred locations.
Speaking at the prestigious Ikoyi Club, venue of the launch, Airtel’s Chief Marketing Officer, Olu Akanmu said the company is delighted to be the first operator in the country to move beyond the pre-ordering process to the commencement of actual sale and distribution of the BlackBerry Z10 device to Nigerians.
Akanmu stated: “Airtel would continuously seek to consolidate its position as a pioneer of innovation in the telecoms landscape, in line with its vision of being the most loved brand in the daily lives of Nigerians. Our superior and widest 3.75G coverage across the country would further complement the distinctive computing features of the smartphone to provide customers with a delightful internet experience round-the-clock, irrespective of their location”.
He added that the launch of the Blackberry Z10 on the Airtel Network is significant as customers would take advantage of its largest 3.75G network and the most robust data network in the country.
Accordingly, customers who pre-ordered for the latest BlackBerry® Z10 smartphone would purchase the device at N100, 000 per unit.
The new BlackBerry flagship Z10 which is currently the toast of the Smartphone family is positioned as a premium handheld device with the capacity to hold the interest of High Net-worth Individuals, trendy youths and accomplished professionals across corporate suites.