Vacancy Position: Barista
Job Summary:
The barista is responsible for serving all products with friendly, individualized attention towards each customer. He/she is also responsible for educating customers about our premium coffees and teas.
Service:
• Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
• Verbally receives and calls back customer orders in a friendly manner.
• Reports all customer complaints to manager on duty.
• Responds proactively to prevent customer service situations.
• Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner.
• Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders.
• Answers customer questions regarding coffee blends, preparation, and product freshness.
• Weighs, grinds and packs coffee per customers’ orders according to Company guidelines.
• Sells and serves baked goods and miscellaneous food items to customers.
• Maintains efficient, friendly service.
Requirements, Qualifications & Physical Demands:
• Entry level position.
• Runs errands, when needed, to pick up supplies and/or product.
• May work special events, as needed.
• Maintains positive Company morale and professional attitude.
• Must be able to work overtime, as needed.
• Excellent verbal and written skills.
• Well-organized and detail-oriented.
• Regularly required to stand, walk, talk and hear.


Vacancy Closed