Please who do I go to with this complain?

I made a withdrawal on my 1xbet account using OPAY BANK TRANSFER and Transferred to my UBA ACCOUNT. But uptill now over 1 hour 30 minutes and I have not been credited by my bank.

1xbet has confirmed that the withdrawal has been paid out. But yet to reflect.

The transaction is from 1xbet to UBA Bank through OPAY BANK TRANSFER.

Who has experienced this? Advice please!!

calm down e go show. na your bank the delay

jetwonder:
calm down e go show. na your bank the delay

Thank you for your response brother. Abeg clear me well... You done go through the process before? And how long e been take?

Na fear or "after 7 working days" make me dey para, you know as this bank matters be

1xInvestor:


Thank you for your response brother. Abeg clear me well... You done go through the process before? And how long e been take?

Na fear or "after 7 working days" make me dey para, you know as this bank matters be

3 to 4 hours time e go show

jetwonder:
3 to 4 hours time e go show

Okay, thank you.

I done go sleep, hoping to see my alert when I wake

I just received my alert Thank you 1xbet and OPAY

It's nice doing business with you

1xInvestor:

Okay, thank you.
I done go sleep, hoping to see my alert when I wake

congrats!

Please, I deposited via Opay to my 1xbet, but trying to withdraw, its saying I must withdraw via same details I deposited with, but I don't see Opay as withdrawal option

One more reason to check the policy before start betting ...

Assurance20:
Please, I deposited via Opay to my 1xbet, but trying to withdraw, its saying I must withdraw via same details I deposited with, but I don't see Opay as withdrawal option

discuss the issue with the customer care

Assurance20:
Please, I deposited via Opay to my 1xbet, but trying to withdraw, its saying I must withdraw via same details I deposited with, but I don't see Opay as withdrawal option

Assurance20:
Please, I deposited via Opay to my 1xbet, but trying to withdraw, its saying I must withdraw via same details I deposited with, but I don't see Opay as withdrawal option

Please how did u sort this out

Bushaga:


Please how did u sort this out

Withdraw into any normal bank account. It will go through.

We would like to remind you of the important provisions of our rules regarding the process of withdrawing funds from our bookmaker. According to our rules, amounts can only be withdrawn using the method you used to fund your account. If you have used multiple methods to top up, we give preference to the one you used most frequently. This warning is intended to ensure the security of your account and prevent the possibility of withdrawals to third-party wallets.

If for any reason you want to use a different withdrawal method, for example due to loss of access to the previous method, you will need to top up your account with any amount through the new method and place bets of at least your initial deposit with odds of at least 1.1 . After this, we ask you to contact us by email at security-en@1xbet-team.com to confirm the use of the new withdrawal method.

We make every effort to ensure the safety and confidence of our clients, and are ready to provide the necessary assistance in this process.

Sincerely,
1xbet team

If it's your first time betting, withdrawals and all that, your anxiety is understandable. And I think there's nothing wrong with double-checking everything and not worrying unnecessarily. But overall I can say that in comparison with other bookmakers 1xbet checks the honesty and fulfilment of all conditions, so if there are any misunderstandings, they are quickly resolved with technical support.

I don't think there is any reason to worry. Anyway, I've been using 1xbet for many years and I have no reason to be dissatisfied and look for a new platform. Everything always works well, withdrawals or credits quickly. It's probably important to check if you fulfil all the conditions like wagering, and also check your bank's limits if there are any withdrawal problems.

I had one moment when I couldn't withdraw money from 1xbet, having been rejected several times. It was at the beginning of my betting experience, and to be honest I got pretty stressed at that point. I even thought that they were scammers. In fact, I just provided the wrong card details. There are certain platform terms and conditions that are important to fulfil so that you don't have any problems.

I have a good experience with 1xbet for many years. I had no problems with the withdrawal of funds. There were various times throughout the time when it was important for me to clarify the situation, but the tech support solved all the issues pretty quickly. That's my point, as a rule there are no problems, there are misunderstandings and unfulfilled conditions on one side or the other.

All the withdrawal problems with 1xbet that I have dealt with were primarily solved by the bank. For example, last time I couldn't withdraw money as I would have exceeded my bank card limit for specific transactions. I have no complaints about 1xbet, everything works well and smoothly. Communicate with tech support. It always helps to resolve issues.