Aminu212:
Yes I can transfer but credit never enters there again(into main account)

majalisa:
Good day jideSM, I send someone to help me send airtime of N1500 to my kiddis mtn line somewhere along the transaction he mistakenly send N15000 to her line. It happened this afternoon and believe it I am so angry and confused I don't know what to do. Someone advised me to get an mtn recharge card printer and negotiate with him. Is that feasible and if not is there any other way out? At least even if I could recover N13000 it will alleviate the situation. The airtime is still intact on her line. Tnks

ddjay:
pls my line 0813 803 5016 can't subscribe for data bundle.tells me subscription failed.tried monthly plans eg d 1.5gb,3.5gb and betterme data bundle

kle4d:
I will open a thread for the 1k MTN took from me on the 1st of may, 2016.

I won't forget to upload all the snapshots of the conversation between me and @MTN180 on Twitter.

I will settle down to write my story and upload pictures.

Expect it soon.

Memunah:
Mr Jide,please have been trying to subscribe for the new mtn 1.5gig for 1000 and I keep on getting a text message saying it was not successful.. Am on the smooth talk tariff and have been receiving texts from mtn about this surprise offer..I sent 106 to 131 to subscribe.pls help me out

dynadang:
Mr Jide suscribed for mtn 1.3g for 1000 but It has refused to browse in the day time, only from 9pm to 6 am. ..Pls check the line is quite annoying as I browse only at day time.
my no is 08068845912

dungas30:
customer care I have sub for Mtn monthly data plan I have Data on my line but why is my Watsapp not working unless I sub for a Watsapp weekly bundle despite having data my no 07031251253 pls urgent respond

Aida13:
Pls why is it so hard to opt out of an MTN data plan?

OK, I did the 1k data plan for 1.3g and now want to go for the Smartphone Data bundle but I need to first cancel the former plan.

Last time I had to call 180 customer service who then helped me cancel my 2,500 plan as at then.

Must i always call customer care to cancel any data bundle subscription? Pls provide the necessary codes/steps thanks

Baddestguyp:
Hi jideSM I've been trying to subscribe for the 2k for 3.5gb plan since yesterday. It keeps telling me it has failed. I've contacted customer care on Twitter, they tell me they're working on it.

Since yesterday, now theyve stopped replying my messages. My number is 08032122400

rozayx5:


i did the 110.to 131 plan last week. got the 500% bonus

now the plan works only at night . why is mtn not sincere with us

JideSM:
Sorry to hear this. Please be informed that the 3.5GB data plan is now activated on your line as requested. Kindly dial *559*2# to view data balance. Thank you.

abimbawealth:
Good morning @JideSM, please, I would like you to unsubscribe me from whatever services that has been eating my airtime, my numbers: 07065832127 and 08134817580. Thanks

toluh:
Please how do I opt out of Beta talk?

heroshark:

mtn is fraud.... I subscribe for the 3.5gb but cant
browse since Friday.. I have called them over thirty
times and each time they come up with an excuse... I
just discovered that I can only browse b/w 9pm and
7am... what sort of rubbish is this?

Fran6ik:
[5/9, 20:07] Ikrancis: Good evening.
Please MTN i assume this is the most unfair treatment given to a customer. Sorry if my message will be too long.
On 06/05/2016 i subscribed for N1000 - 1.5GIG but on recharging the money, i got my normal beta talk bonus, all through while i browsed, the bonus was deducted until exhausted and some part of the data consumed but browsing stopped after a while.
I called on 180 for solution and i was given almost all remedies but to no avail.
I then subscribed for 30MB daily but this also couldn't browse aswell i called on Customer care again no solution. To worsen it, if i activate to browse with my card (*131*202/1) it doesnt still connect either.
Yesterday, i called on 180 again but an agent of yours said because i subscribed for the 30MB i have deactivated the 1.5GIG that it was the cause of the problem. I angrily had to subscribe again for the 1.5GIG for N1000 yesterday. I was also given N2000 bonus par my beta talk. I then started browsing again up till this evening when the bonus got exhausted And it stopped browsing. I called customer care again this evening but i was given some solutions i had gotten before.
Solutions i received included
&Changing of Access point name to web.gprs.mtnnigeria.net
&Removing port and I.P
&Dialing *466*1#
&Dialing *131*201#
&Switching off phone for and removing sim for 5mins

Please i uses two mtn sims the other is browsing fine, and have even switched the sims to check if it is my phone problem but it is not as the other sim browses effectively in either sim port.

This thing has really kept me stuck because i am a student and using almost all my allowance for data is not fair. I have spent N2100 on dat in the past four days but cant browse. Please even if it is a refund of my money, i will appreciate. Thanks.
This is my mobile number 08034882210 Surveyor Ikechukwu Francis

bugzygee:
for those who had data issues like me

JideSM:
Your request is completed and issue is resolved. However, on 0813481758 it is observed that you have the mobisafe service do you wish to deactivate the service?

abimbawealth:

Yes, I wish to...thanks a lot

Please, edit my numbers from your quote...Thanks

JideSM:
So sorry about this. Please provide your phone number, location, phone type and error message for assistance.

JideSM:
Issue resolved. Thank you

OkeEsibe:
Hey gudevenin
Am trying to subscribe for the mtn unlimited 100naira plan but it's showing am not eligible
Is there anything I can do to make it eligible?

kingshrd:
You add a plan and label it an all day plan yet the so called plan works only at night please rectify your 3.5gb for 2000 naira we tired of this thing you got going on if you no it's not feasible scrap it and compensate all involved please just cause we can't sue doesn't mean we should keep quiet and be slapped in the face

JideSM:


Good Morning
That package is for customers to whom the SMS was sent to. If you did not get the SMS you would be activate to get it.

JideSM:
So sorry about this. Please provide your phone number, location, phone type and error message for assistance.

JideSM:


I am sorry you are having such experience, this is an error, please send your number for assistance.

JideSM:
Yello kle4d, sorry for the inconvenience. Kindly state the issue here for assistance.