Hi,

I wonder if anyone can help, or at least give some advice.

Trying to renew the passport after 5 years at the NHC in London, however after going through the instructions (at http://www.nigeriahc.org.uk/passport-requirements), having printed the application form, the acknowledgement slip, and the payment confirmed slip, I then proceed to http://nhc.3tb.co/ where an appointment is supposed to be booked per the instructions at the Nigerian High Commission website, even though a date has already been given automatically on the payment confirmed slip, but per the instructions I will not be allowed in the building without the printouts of the application form, acknowledgement slip, payment confirmed slip, and appointment date.

This is where I have reached a brick wall, as the site http://nhc.3tb.co/ states clearly in red scrolling text that "Please note the embassy no longer accepts appointments booked using this website".

Any attempt to select an appointment I am met with an error that "The application ID must be 7 characters long", when the application ID per the application form, acknowledgement slip, and payment confirmed slip is 8 characters long, so it simply will not allow me to submit an appointment, not to mention that warning in scrolling text.

All attempts to contact the NHC have been met with no response.

I certainly don't want to travel all the way to London on the date on my payment confirmed slip, only to be told to go back as I don't have an appointment date.

Has anyone successfully booked an appointment with the NHC per its instructions on it's website recently?

I would be very interested on suggestions as to where to go from here.

Thanks,

estado3:
Hi,

I wonder if anyone can help, or at least give some advice.

Trying to renew the passport after 5 years at the NHC in London, however after going through the instructions (at http://www.nigeriahc.org.uk/passport-requirements), having printed the application form, the acknowledgement slip, and the payment confirmed slip, I then proceed to http://nhc.3tb.co/ where an appointment is supposed to be booked per the instructions at the Nigerian High Commission website, even though a date has already been given automatically on the payment confirmed slip, but per the instructions I will not be allowed in the building without the printouts of the application form, acknowledgement slip, payment confirmed slip, and appointment date.

This is where I have reached a brick wall, as the site http://nhc.3tb.co/ states clearly in red scrolling text that "Please note the embassy no longer accepts appointments booked using this website".

Any attempt to select an appointment I am met with an error that "The application ID must be 7 characters long", when the application ID per the application form, acknowledgement slip, and payment confirmed slip is 8 characters long, so it simply will not allow me to submit an appointment, not to mention that warning in scrolling text.

All attempts to contact the NHC have been met with no response.

I certainly don't want to travel all the way to London on the date on my payment confirmed slip, only to be told to go back as I don't have an appointment date.

Has anyone successfully booked an appointment with the NHC per its instructions on it's website recently?

I would be very interested on suggestions as to where to go from here.

Thanks,

This is new to me, when I went there last May I did not book appointment from that website, it was generated automatically after payment just like you did. I bought the postal order and went for submission on the date stated on my payment slip.

justwise:

This is new to me, when I went there last May I did not book appointment from that website, it was generated automatically after payment just like you did. I bought the postal order and went for submission on the date stated on my payment slip.

same here- mine was this year March, your appointment date is on the acknowledgement form already under processing information

Also booked an appointment for my mum last week.

You dont need to book a separate appointment on their website- the website is pretty static for information use only

DisGuy:


same here- mine was this year March, your appointment date is on the acknowledgement form already under processing information

Also booked an appointment for my mum last week.

You dont need to book a separate appointment on their website- the website is pretty static for information use only

That makes a lot of sense.

Thanks for the response.

Has anyone been able to successfully re-schedule their appointment date, as it will be high-nigh impossible to make it on that date, and any attempt to re-schedule per their instructions just gives me the exact same date.


Anyone who has been able to re-schedule their appointment successfully, or knows how it can be done, do let me know.

Thanks

estado3:
Thanks for the response.

Has anyone been able to successfully re-schedule their appointment date, as it will be high-nigh impossible to make it on that date, and any attempt to re-schedule per their instructions just gives me the exact same date.


Anyone who has been able to re-schedule their appointment successfully, or knows how it can be done, do let me know.

Thanks

Not 100% certain but i understand you can attend on any other day AFTER the appointment date

Also heard from someone at the commission that they couldn't wait that long so called the 'agent ' (website that processes the payment and date in USA) and they were able to reschedule her appointment

try to call the NHC especially in the morning hopefully they will pick up

Does anyone know how long the embassy keeps ur passport for you to collect?

Hi estado3, am in same situation hoping to select a date but getting same error message. How did you resolve this? thanks

estado3:
Does anyone know how long the embassy keeps ur passport for you to collect?

Hi estado3, am in same situation hoping to select a date but getting same error message. How did you resolve this? thanks