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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Logistics & Customer Service Recruitment At Pfizer Nigeria (3433 Views)
Massive Recruitment At Pfizer 2019 | Apply Now Before Portal Close / Vacancy: Medical Representative At Pfizer Nigeria / Apply For A Logistics & Customer Service Specialist Needed At Pfizer (2) (3) (4)
Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 6:33pm On Nov 25, 2017 |
Pfizer – Good health is vital to all of us, and finding sustainable solutions to the most pressing health care challenges of our world cannot wait. That’s why we at Pfizer are committed to applying science and our global resources to improve health and well-being at every stage of life. We strive to provide access to safe, effective and affordable medicines and related health care services to the people who need them. We are recruiting to fill the position below: Job Title: Logistics & Customer Service Specialist https://myhotcurrentjobs..com.ng/2017/11/logistics-customer-service-recruitment.html for details |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 10:35pm On Nov 25, 2017 |
mars2015: |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by Nobody: 7:14am On Nov 26, 2017 |
. 1 Like |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by eduresearch: 10:50am On Nov 26, 2017 |
, |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 10:53am On Nov 26, 2017 |
ismokeweed:BTW me n u who is deceiving people now. By ur word u may have discouraged someone who might be favoured. B4 u condemn be sure of Wat u are saying. 1 Like |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 2:44pm On Nov 26, 2017 |
Reminder |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 9:59pm On Nov 26, 2017 |
mars2015: |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by chizyann15(f): 7:08am On Nov 27, 2017 |
is not fake, |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 9:33am On Nov 27, 2017 |
ongoing |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by free2ryhme: 11:51am On Nov 27, 2017 |
mars2015: it is real apply Key Accountabilities: Import & ELC to Market Operations: Use BI report to check ELC inventory for the Market, reconcile with Demand planner, production versus receipts Process third party distributor orders in conjunction with ELC customer service Liaise as required with distributor on their orders Ensure shipping documents sent to customers are accurate Responsible for import clearance process and ensure documents are available for importation and clearance according to agreed KPI’s with clearing agent Confirm deliveries to the Distributor Warehouse Reconcile Products with Distributor on receipt at the warehouse Ensure with the Regulatory department that all MOH permits for imports and exports are promptly processed Responsible for trade and customs compliance in line with Pfizer, GSC and any applicable laws and regulations (Local, US or International) Release and Quality Operations management Provide to Quality Operations department details of product receipts Follow up on the system release process so that products are available for sale Reconcile all samples in the system Logistics Operations: Monitor operational performance of the LSP (Clearing agents, other third party service providers) against agreed service levels and implement required corrective actions when deviations occur, whilst focusing on maintaining customer satisfaction. Hold monthly business review with LSP to discuss KPI’s and related improvements Work with banks on importation documentation Work with Regulatory Affairs Manager and LSP to ensure consistent compliance with required regulations, policies and procedures, and Pfizer standards for quality, facilities and cargo security, dangerous goods, controlled products, temperature controlled and high value products and EH&S for goods in transit . This includes all applicable local, US, regional or international laws Maintain and accurate database and follow up on all customer enquiries and complaints by addressing to LSP, ELC or supply sites. Work on payment on Government Levies, Clearing agent fees and insurance premiums , and Regulatory agency fees Follow up on exchange control documents for intercompany payment Customer Service Activities. • Liaises with the Distributors for order processing as required • Monitors product transfer to distributor inventory • Collect proof of delivery • Handles internal and external Customer inquiries and complaints • Coordinates monthly and quarterly meetings with the logistics service providers Specialty and cold chain Management: Ensure appropriate validation supporting the storage and movement of temperature sensitive products. Ensure appropriate packaging materials Monitoring devices and data reporting Ensure the standard operating procedures for cold chain product handling are followed proper communication with all stakeholders Systems: Create and receive purchase orders in the system Make postings into appropriate ERP and other supply systems as might be required Process orders in E1 Process invoice and credit notes Work with Above Market planning team in data integrity Support Functions: Continuous improvement and market excellence champion Support Demand Planning and Inventory Management Give support in Logistics and Supply Operations across the East and West SSA markets as might be required. Act as back up for Demand planner Job Specific Competencies and Business Skills: - Acts Decisively - Seizes accountability - Grows self - Change Agile - Self Awareness - Commits to one Pfizer - Holds people accountable - Commercially astute with strong business acumen - Anticipates customer and market needs - Strong analytical and issue resolution skills - Negotiation Skills - Proactive and result oriented - Strong team work orientation required - Ability to work effectively in an environment of competing priorities. - Strong communication skills and lead cross functionality - Ability to interact and build effective relationships at all levels of the organization - Computer literate with extensive spreadsheet, data analysis, reporting and presentation skills - Implementation and execution skills - Metrics development monitoring and control - Innovative, ability to pass good judgment - Personal Learning Business Experience and Qualification: - Bachelors degree/HND required - preferably in Business Administration, Sciences, Operations Management, Supply Chain or Logistics Management - 5 years experience in similar roles in supply chain, logistics or operations management in a multinational organization or a pharmaceutical healthcare industry is a preference - Experience in using ERP software packages for order management is a preference - Proficient in spoken and written English https://pfizer.wd1.myworkdayjobs.com/en-US/PfizerCareers/job/NGA---Lagos/Logistics-and-Customer-Service-Specialist_1621570 |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 1:47pm On Nov 27, 2017 |
reminder |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 8:42pm On Nov 27, 2017 |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 7:02am On Nov 28, 2017 |
mars2015: |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 11:42am On Nov 28, 2017 |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 4:00pm On Nov 28, 2017 |
reminder |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 9:12am On Nov 29, 2017 |
mars2015: |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 4:08pm On Nov 29, 2017 |
closing soon |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 9:33pm On Nov 29, 2017 |
ongoing |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 7:36am On Nov 30, 2017 |
mars2015: |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 1:30pm On Nov 30, 2017 |
mars2015: |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 4:39pm On Nov 30, 2017 |
https://myhotcurrentjobs..com.ng/ for new jobs update |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 9:10pm On Nov 30, 2017 |
reminder |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 2:45pm On Dec 01, 2017 |
mars2015: |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 6:55pm On Dec 01, 2017 |
mars2015: |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 10:50am On Dec 02, 2017 |
mars2015: |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 9:49pm On Dec 02, 2017 |
Re: Logistics & Customer Service Recruitment At Pfizer Nigeria by mars2015: 4:57pm On Dec 03, 2017 |
mars2015: |
(1) (Reply)
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