This is the 4th day since my phone disappeared and MTN is unable to retrieve my line and it's frustrating. This is a line that I recharge 10k or more every week and yet they don't feel the urgency to do something about my line. I am losing money everyday and can't keep waiting for them. Please who knows if it's possible to port that number to another network while it's not active. I can not sit here and watch MTN ruin my life and business.

Lalasticlala please help me reach a wider audience.

bedane:
This is the 4th day since my phone disappeared and MTN is unable to retrieve my line and it's frustrating. This is a line that I recharge 10k or more every week and yet they don't feel the urgency to do something about my line. I am losing money everyday and can't keep waiting for them. Please who knows if it's possible to port that number to another network while it's not active. I can not sit here and watch MTN ruin my life and business.

Lalasticlala please help me reach a wider audience.

Hi bedane, i sincerely apologize for the inconvenience you may experienced. I wish to inform you that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are discussed and resolved. I will appreciate if you can send me mobile number via E-mail message to enable me assist. Regards