A Nigerian airline has been accused of spurning efforts to notify it of a data leak that involves customers’ personal and payment information.
The leak, which contained sensitive customer details such as device fingerprints, names, email addresses, last four digits of credit cards, and IP addresses, was discovered on September 6 by Justin Paine, the head of trust and safety at Cloudflare.
Cloudflare is one of the largest internet security and cloud network platforms in the world.


“After concluding the CSV files were very likely owned by Arik Air (or their payment processor) I immediately attempted to make contact with Arik Air to notify them of this data leak,” Paine said in a blog post he published on Tuesday.
“To say this process was challenging would be an understatement. I can confirm roughly 1 month after notice was provided that action has finally been taken to secure the S3 bucket.”
Although Paine acknowledged that it was not totally clear who the owner of “this data is as Arik Air didn’t reply” with any further details, he doubled down on his belief that it is “a bucket controlled by Arik Air or one of their immediate partners/processors.”
Paine said the leaked storage contained 994 CSV files, with the customers’ information collected between December 31, 2017, and March 16, 2018.
It contained 54,011 unique names, 41, 304 unique device fingerprint, 65,412 unique emails and 570, 210 unique card transactions; 437, 457 of those were made using Mastercard and 97, 713 using Visa.
Majority of the customers affected appeared to be Nigerians or based in Nigeria as most of the account used in transactions covered in the leak were domiciled in Nigeria.
He said the breach was only acknowledged in an email sent to him on September 24, 18 days after he first made contact with Arik Air via its Facebook page.
He also noted the breach was fixed sometime after he received the email.
When contacted on Wednesday, Ola Adebanji, head of corporate communications at Arik Air said he was not aware of the leak and that he will have a response after speaking with the company’s technical team.
He promised to respond to an email and text message sent to him “shortly”.
One of the companies that provide Arik Air’s online payment gateway Interswitch did not respond when contacted by The Guardian.
Set up in 2006, Arik Air was a privately-owned business before it was taken over by the Nigerian government in 2017 after failing to repay its $429 million debts.
A spokesman for the Asset Management Corporation of Nigeria (AMCON), which now manages the company, said AMCON took “over the management of Arik because the whole place is in a me
ss.”

https://www.akelicious.net/2018/10/arik-air-in-customers-data-leak-mess.html

Private data are mearnt to be private. Information is power that can be misused..

You only get mess from poos

Na Google go suffer this news as boys go start to dey search Google for the leaked data. Yahoo Boys under training!

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Yahoo Boys


Food don land

Ol

Lai Mohammed of APC and Buhari will blame it on PDP and Jonathan very soon.

Like if you are Atikulating joor

WHO THIS ONE HELP?

The leak, which contained sensitive customer details such as device fingerprints, names, email addresses, last four digits of credit cards, and IP addresses

This will be a great indictment on Arik Airways part.
More like the same thing Mark Zuckerberg is in Hot soup for, for a while now.
We'll patiently wait and see how this ends.

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Lol... Wetin concern Nigerian firm and data leak. Heck the Nigerians whose data were leaked will be surprised that a big deal is being made here. Nobi just ordinary email address and Card Number?

Omo make them leave dis boys make them chop small na

Seun you dey use Cloudflare too ooo

With our porous system in the country, a lot of fraudsters in the financial institution are cashing out

omoniomoade:
WHO THIS ONE HELP?

Don't worry till them clear your bank account, your eye go open

Hmm

Can you imagine .
The government is not our problem in this country.
We the citizens are our own problem

This is not good for their business also who ever powers their payment gateway ....

Customers are sensitive and they are about to experience trust break down .

Ee

CoverUps, it's a Nigerian thing

4601CE:
Can you imagine .
The government is not our problem in this country.
We the citizens are our own problem

Just imagine my brother.
This is the height of it!

This is crazy

They know this is so wrong... Wedding MC

This is bad. I hope Arik and its online payment gateway company will accept responsibility and make amend.

One reason why older Nigerians are cold towards online payment.

Hmm. Let Yahoo boys not get hold of the data o.

Good Customer Service

This is very bad.

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