ActiveMan: @op YOU HAVE CLICK A LINK SOMEWHERE AND HACKERS HAS BEEN ABLE TO GET INTO YOUR ACCOUNT, THE BANK WILL NOT BE LIABLE FOR THIS, CHECK THE TERMS AND CONDITIONS YOU SIGN WHEN YOU APPLY FOR THE ONLINE BANKING...

kamalahmed: CBN's consumer Protection Desk is the answer. My friend, prepare and package all your papers and evidences and the records of all your complain and communication very well and write convering letter to:


the director
Consumer Protection Dept
CBN
ABUJA.


i promised you, your matter will be sort out in two week. you do not need lawyer or EFCC or ICPC. The CBN Consumer protection Dept is establish to sort that out without partial.


just package your document verywell+ the account of your correspondence wit diamond Bank since you make your reports and the way and manner is being handle. if you present your matter very well, infact, CBN will also help you to claim damages for the pains they diamond made u to pass through if you indicated that in your petition to the CBN.


Your Wife can go Abuja to Submit it, but she must go with Her I'D card, else the security will not allow her to enter CBN.


My brother, if you file your documents and other evidence very well. CBN will ask Diamond to credit your account bank within two weeks and at the same time pay 2million naira fine to CBN.

going to EFCC, ICPC, and court will take years. That is why CBN establish Consumer protection dept to handle that and resolve the matter within 2 weeks.

it is only if you did not satisfy with the outcome of CBN judgement you can go to ICPC or EFCC or Court. But all these bodies trust CBN judgment.

dannywest: I know none of those people and my token is here securely with me.

I reported to the bank and it was after I called them they are telling me they are not liable.

adanny01: This is divine intervention for me.

I got furious with keystone then left for First bank. I got furious with First bank last week.

I had planed to reactivate my Diamond acc today which i have not used for more than a year and have my office use it for some funds which i always keep.
6
That will not happen. I wouldnt want to cause a problem like this to my office.

I was also going to open a kiddies acc in Diamond for my 1yr son on the insistance of my wife. I saw their advert on this acc last yr. I dont want any stories. I cant deal with this kind of problems.

denzel2009: Bros. The way way Nigerian banks generally distribute their bank cards and security tokens/fobs are flawed. They are prone to fraud!

Another thing you need to know is schemers are developing ways to bypass every level of security online these days. Your computer may have been infected with a trojan in such a way that your online sessions are hijacked everytime you log on.

Forget about having your token with you, when your session is hijacked, they are free to to move funds as they wish. In your quest to ascertain whatever is going on, you log in again and they do more transfers.

The simple solution is either not do online transactions or never to log on to a bank website that doesnt have a secure end to end connection like https web address.

Edit: I was also told when you buy things online in Naija, you input your ATM PIN. God help you guys!

jp philips:


Theft was done from inside, most bankers now are thieves, SARS just arrested a UBA staff, a lady at that last week after colluding with Armed robbers to rob a customer she paid 5million, unfortunately, the victim was former head of security for Anambra state who returned with his men to beat the gal up, while the argument was ongoing, the lady's phone rang and the Armed robbers oblivious the phone was on speaker said "baby, the intel na pure, come collect at the usual place"

the branch manager was shocked to death, he was like "usual"?? like you have been doing this for long, that was when i took offense,

how much are these bankers paid monthly, 30k, 50k and you expect her to manage other people's billions without stealing.
worse still the bank expect them to bring in huge deposits and maintain a corporate image,
how much does it cost to maintain a corporate image??

the funniest part was the man was so sure it was the gal, he said she was making calls while paying out the cash, please be watchful, it can be any branch, it can be any bank.

babslepe: i am sure either you or your wife have clicked or filled their numerous links they put in their phishing emails nobody would agree to that now since there is trouble check yourself well and question your wife .Cause last month i received an email from a bank that i don't bank with to update my account information so maybe your wife also got something like this and filled in your information that is only a guess ooo or maybe you are one of the type that go into the banking hall to divulge important and unnecessary information at the bank cause that makes you an easy target if you have greedy and corrupt bank officials present as at that time.Cause my mom had same experience with one of this old generation banks she discovered a withdrawal from her account almost 70k done via ATM and she was yet to collect the atm from the bank but her money was refunded and i know it was done by someone in her branch cause the case was not handled properly even after we requested to see the picture of the person that made the withdrawal,so open your eyes bankers also steal . Then lastly i think you can still transfer without token cause on the log in page you have log in with token and log in without token .I also do internet banking and have token but fear has not allowed me to use it before cause of situations like this i go over the counter the worst i do is ATM withdrawal and i do that in fear cause i feel most Nigerian banks lack the technical know how to handle all this modern day technology they just want to meet up (service wise) without considering the customers and the risk they expose us to .

Geezle:

my argument is that its the bankers who are doing this thing...and they know how to bye-pass all the securities cos they are cheap and have loopholes.

why should they have this clause? We are compelled to honor the transaction and make funds available to the beneficiary if we do not receive any feedback from you within an hour.

ActiveMan: ABEG ALL YOU GUYS SHOUTING TOKEN TOKEN TOKEN.


TOKEN DOES NOT MAKE YOUR ONLINE BANKING SAFE!!!

ActiveMan: ABEG ALL YOU GUYS SHOUTING TOKEN TOKEN TOKEN.


TOKEN DOES NOT MAKE YOUR ONLINE BANKING SAFE!!!

gboss4sure: I advise you write to EFCC and ICPC and CBN. they will be in a better position to address this issue. I dey vex right now. Hard earned 818k gone as if it was picked on the road. Thunda fire dem diamond bank. I dont know why i have always hated that bank

spikes C:

oya, what is the hole. How can you bypass it

deenee: No apologies, but I think the poster is being economical with the truth. It is possible that he may have filled one of those scam online reactivation forms and in the process provided his bank details to a fraudster. Additionally, it is also possible that he may have been a victim of another scam that is made possible, when you use your computer on an unsecured public WiFi network wherein some people can use some software to access your information on your system. One more question, how reliable is the antivirus and anti-maleware software that you use on your laptop.

I am not exoneratiing the bank but I doubt if Diamond will directly steal money from your account. If they want steal they will hide it behind an intricate web of charges and commissions and take it over a long period of time and not in quick successions.

Either way, you have the names of the beneficiaries and the banks why don't you try and conduct an independent investigations

All the best