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Nairaland Forum / Nairaland / General / Business / Which Nigeria Bank Has The Worst Customer Service. (806 Views)
Which Bank Has The Most Reliable Atm Machine? / Nigeria Banks With Worst Customer Service / Which Bank Has The Best Domiciliary Account Services? (2) (3) (4)
Which Nigeria Bank Has The Worst Customer Service. by bebe2(f): 2:57pm On May 15, 2013 |
it must be eco bank, all i want is internet banking, i have called them over 40times the phone keeps cutting off. am sure this is not unique to eco bank. wats ur experience?? |
Re: Which Nigeria Bank Has The Worst Customer Service. by Trut(m): 8:10pm On May 15, 2013 |
You already know the answer, Ecobank is the WORST bank in Naija. When i opened account with Ecobank, it took them 3 weeks before i got my account number. It also took them 2 to 3 months before they started sending SMS alert when transaction is made on my account. |
Re: Which Nigeria Bank Has The Worst Customer Service. by Curiouscity(m): 8:43pm On May 15, 2013 |
It is not unique to only banks or even a named bank. It is the bane of Nigerian businesses. From Sole-Proprietors to Cooperate businesses. Nigerians are not wired to serve. So from those in civil service to private business, they do their work as if they are doing you a favor. That is one of the reasons most businesses pack up few months after establishment. Haven stated that, I think some banks or is it the officers are just terrible, knowing the level of integrity and efficiency expected from them by customers. I called the head office of GTB 3 days ago, the officer that responded did not even know the product I requested information for. I asked what is required for a friend who has account with them to send money to me outside naija. She asked me to fill a form to open account with them. So disappointing!! |
Re: Which Nigeria Bank Has The Worst Customer Service. by bebe2(f): 11:58pm On May 15, 2013 |
So na trouble i enter be dat o, i have spent all nt card on this pple. they keep u on hold then wen it looks like someone has come on the phone, the damn thing cuts off. so fustrating. |
Re: Which Nigeria Bank Has The Worst Customer Service. by demmy55(m): 7:40pm On May 18, 2013 |
I think it depends on the branch. My worst experience so far is with Mainstreet Bank formerly known as Afribank. |
Re: Which Nigeria Bank Has The Worst Customer Service. by souleymon(m): 7:08am On May 19, 2013 |
I didnt have a bad experience with eco, All i did was contact them online, it took couple of days to get me online banking. With their online banking, u dont need a token.though security wise, it isnt strong as Skye or Access bank. 1st bank has been having bad times lately, and Gtbank isnt still far from the Phizing |
Re: Which Nigeria Bank Has The Worst Customer Service. by bebe2(f): 1:22pm On May 19, 2013 |
souleymon: I didnt have a bad experience with eco, Really? Why Is mine taking so long. I have scanned my docs to them over 10times still no progress. |
Re: Which Nigeria Bank Has The Worst Customer Service. by Curiouscity(m): 8:14pm On May 19, 2013 |
Find out if na babe handle your transaction. If Babe handle a guy's transaction, she go rush do am, but na fellow babe own, she go dey beef. She feel say she no go gain anything from babe. Na insider experience oooooo |
Re: Which Nigeria Bank Has The Worst Customer Service. by Kirinwa: 8:30pm On May 19, 2013 |
UBA and Mainstreet bank. |
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